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thebigword
Professional Translation & Interpreter Services
 * Solutions
   Show submenu for Solutions
   * Government
     Show submenu for Government
     * Overview
       Serving the public sector
     * Translations
       Document, Website, Augmented MT, Multimedia
     * Interpretation
       Onsite, Video, Telephone, Machine
     * Transcription
       Audio/Video, Speech to text, Compliance
     * Talent Management
       Recruitment, Staffing, Training, Security
     * Frameworks
       Find a list of popular procurement frameworks thebigword are registered
       with
   * Enterprise
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     * Overview
       Specialist services for enterprise clients
     * Marketing Translations
       Transcreation, Multimedia, Website, PPC, SEO
     * eCommerce
       Multiply sales with multilingual marketing
     * e-Learning
       Course Creation, Testing & QA, Subtitling, Dubbing, Multimedia
     * Linguistic Testing and QA
       Quality Review, Reviewer Training, Data Analysis, Compliance
     * Multimedia
       Video Localisation, Subtitling, Dubbing, Animations, Typesetting
     * Conference Interpretation
       Delegate Support, Technical Support, Diplomatic Liaisons
     * Managed Services
       eLearning, Classroom Learning, Predictive Analytics, Staffing
   * TBW Global
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     * Overview
       Consulting with businesses and governments on specialised language
       services and training
     * Language Services
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     * Training
       Language Training, Cultural Training, Security, Stability and Law
       Enforcement
     * Consulting
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     * Careers
       Explore employment and contractor opportunities with TBW Global
 * Our Technology
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   * WordSynk
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     * Overview
       Unified Language Services Platform
     * Automated Workflows
       Faster Services Powered by AI
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       High Quality Machine Translation Services
     * Integrations
       Seamless API Integration with your CMS
     * Secure Editor
       Encrypted Audio and Text Editors for Maximum Security
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     * Overview
       Our Contractor Platform
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ENTERPRISE

 * Marketing Translations
 * e-Learning
 * Linguistic Testing and QA
 * Multimedia
 * Conference Interpretation
 * Managed Services
 * eCommerce


TAKING YOUR BRAND GLOBAL 

We work with 80% of the top 100 global brands. Our WordSynk system, powered by
AI language technology delivers innovative language solutions that cut cost and
improve speed.

With internet access, the system is accessible anywhere and has been designed to
be almost infinitely scalable.

Contact us






WHAT WE DO


SPECIALIST SERVICES FOR ENTERPRISE CLIENTS

MARKETING LOCALISATION

Cultural experts reimagine your messaging for new markets

E-LEARNING LOCALISATION

Upskill a global workforce with a professional E-Learning localisation partner

ECOMMERCE LOCALISATION

Make your eCommerce investments go further with professional language support

MULTIMEDIA SERVICES

Multilingual multimedia services for your business


ABOUT US


WHY THEBIGWORD?

We are experts at taking business across cultural barriers.

With our range of computer assisted translation tools, we have a solution to
answer any budget or timescale challenge.

Almost infinitely scalable and with a range of specialist support services that
make us unique, thebigword is an essential partner to growing your international
business.




UNIFIED PLATFORM


INNOVATIVE QUALITY ASSURANCE
TECHNOLOGY

WordSynk is thebigword Group’s unified platform for language-software solutions.
Used by all of our clients from the world’s largest companies and brands,
including well-known Silicon Valley tech companies, to the British and US
Government Departments.

 1. Secured by Microsoft Azure cloud security
 2. Accessible from anywhere with internet connection
 3. Mobile apps to coordinate interpreters and service users
 4. Detailed management reporting
 5. Built in automation and AI powered services

Find out more






eCommerce Localisation Marketing Localisation e-Learning Localisation Linguist
testing and Quality Assurance Multimedia Services Conference Interpreting
Managed Services eCommerce Localisation Marketing Localisation e-Learning
Localisation Linguist testing and Quality Assurance Multimedia Services
Conference Interpreting Managed Services eCommerce Localisation


SERVICE FOR ENTERPRISE CLIENTS


MARKETING LOCALISATION

By taking a collaborative approach to your global marketing campaign, we aim not
to deliver a well localised end result, but to deliver your campaign as well. We
employ a network of skilled in-country marketing professionals, with experience
reinterpreting campaigns for their regional marketing.

 1. Transcreation
 2. Email localisation
 3. PPC and AdWords
 4. Image localisation



Find out more




SERVICE FOR ENTERPRISE CLIENTS


E-LEARNING LOCALISATION

Our professional e-Learning translators go further than simple literal
translation, they analyse your course for cultural and regional cues,
reimagining them for your target employees’ language and culture. Offering a
holistic service from course content creation to in-classroom delivery,
thebigword is a leading e-Learning localisation partner.

 1. Course Creation
 2. Testing & QA
 3. Subtitling
 4. Dubbing
 5. Multimedia



Find out more




SERVICE FOR ENTERPRISE CLIENTS


LINGUIST TESTING AND QUALITY ASSURANCE

As part of our services offering to the regulated sector, thebigword has
constructed stringent quality assurance processes. The QA processes were so
effective they have been made into a core service offering by thebigword.

 1. Quality Review
 2. Reviewer Training
 3. Data Analysis
 4. Compliance



Find out more




SERVICE FOR ENTERPRISE CLIENTS


MULTIMEDIA SERVICES

thebigword provides expert localisation services to ensure your multimedia
messages are received loud and clear. We are capable of working with any file
type, using a range of tech solutions and expert technical knowhow to localise
your content faster and more effectively than any of our competitors.

 1. Dubbing / subtitling
 2. Video localisation
 3. Typesetting
 4. Animation



Find out more




SERVICE FOR ENTERPRISE CLIENTS


CONFERENCE INTERPRETING

High quality conference/exhibition interpreting demonstrates your commitment to
delegates from all nations. Through our consultancy-based approached, we can
tailor a conference package to suit your individual requirements and ensure
you’re not burdened by logistical issues on the day.

 1. Delegate Support
 2. Technical Support
 3. Diplomatic Liaisons



Find out more




SERVICE FOR ENTERPRISE CLIENTS


MANAGED SERVICES

We provide outsourced staffing solutions, recruiting and on-boarding freelance
contractors according your criteria. We can create and deliver multilingual
e-Learning courses and using the built-in functionality to our WordSynk system
we can analyse your service usage to forecast and predict demand, allowing us to
prepare for periods of high volume.

 1. eLearning
 2. Classroom Learning
 3. Predictive Analytics
 4. Staffing



Find out more




SERVICE FOR ENTERPRISE CLIENTS


ECOMMERCE LOCALISATION

In the world of eCommerce, consistent seamless brand messaging is an essential
requirement. To remain competitive in this demanding industry eCommerce
retailers require a language services partner that knows the challenge ahead.

 1. Connector solutions
 2. Instant AI powered translation
 3. Transcreation
 4. SEO & PPC



Find out more







OUR STATISTICS

Over 40 years of service has made us the perfect language partner for global
brands.


Left-click: rotate, Mouse-wheel/middle-click: zoom, Right-click: pan



80/100

Supplier to 80 of the top
100 companies

100+

New market execution

1000+

Websites localised per annum

99%

On time delivery rate


OUR LINGUISTS


LINGUIST COMPLIANCE

Our linguists are the most important part of our business. Without their skills,
we would not be able to provide our clients with the top-quality service they
expect. Because of this, we provide our linguists with all they need to make
their jobs as streamlined as possible.

We are registered with key industry influencer groups, ensuring our standards of
practice are fair and efficient. We provide alternative avenues of training for
our linguists to upskill themselves, so they in turn may provide better and
better services, year after year.

Working with our clients, we create glossaries and refresher tests for our
linguists, allowing them to develop a keen understanding of our client’s
corporate tone of voice and terminology to protect your brand and ensure your
peace of mind.




SECURITY


THE MOST SECURE SYSTEM ON THE MARKET

Fast access to affordable and reliable language support services for global
brands.


SECURITY

Our WordSynk System is one of the most secure on the market. Hosted on Microsoft
Azure Cloud Systems, it is one of the most secure cloud-solutions available,
with 256-bit encryption.

MICROSOFT AZURE

For client’s who require additional layers of security for their own compliance
we are able to offer local and remote data storage through Microsoft’s Azure
server network. 

ISO COMPLIANT

We hold the ISO27001 for Information Security, demonstrating our commitment to
providing excellent service to our clients. Including excellence in how we
handle their data.


COMPLIANCE

Many of our clients have made commitments to Green and Carbon Neutral pledges, a
commitment we admire and have strived to help our clients attain. That is why
thebigword is 100% carbon neutral, so our clients can be sure that we are doing
our part as a supplier.  




SEALED AIR

Their staff are very good at working quickly – we’ve had a few projects that
have given us no time at all really, but they’ve reacted very well to it. They
also manage the different time zones very well and they’ve worked very hard to
learn all our terminology. An important thing is they can be flexible and if we
see anything that could be improved, they’re always very responsive to it.


IBM

thebigword delivered exactly what we wanted

A much improved service for language support compared with our previous supplier
– it’s been absolutely great value for money and means we’ve seen some decent
savings.


HARLEY DAVIDSON

thebigword has been a key partner for us, making the translation of our new
website into seven different languages a slick and simple process.


HONEYWELL

thebigword has customer service representatives explain the entire process and
help us through each and every step as if we were their only concern.
Communication is excellent, problem-solving is timely and friendly, and projects
are always completed to deadline.


XEROX

Integrated Neural Machine Translation (supported by AI) has allowed us to drive
down costs, improve speed to market and maintain language quality. We are
starting to see the benefits of this approach after a few weeks of launch and
expect the machines to continually improve/learn as more flows through them
providing us with continued savings over time.






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LATEST NEWS

 * thebigword Group wins at The European CEO Awards July 31, 2022
 * Language and Healthcare: how does it link? July 26, 2022

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