www.brianhead.com Open in urlscan Pro
141.193.213.21  Public Scan

URL: https://www.brianhead.com/resort-policies/
Submission: On February 27 via manual from IN — Scanned from AU

Form analysis 1 forms found in the DOM

GET https://www.brianhead.com/

<form role="search" method="get" class="search-form" action="https://www.brianhead.com/">
  <label for="search-form-65de4d1cb28c0">
    <span class="screen-reader-text"> Search for: </span>
    <input type="search" id="search-form-65de4d1cb28c0" class="search-field" placeholder="Search…" value="" name="s" required="">
  </label>
  <input type="submit" value="Submit Search" class="search-submit">
</form>

Text Content

Skip to Main Content
 * Mountain
   * Tickets & Passes
     * Lift Tickets
     * Night Tickets
     * Power Kids
     * Season Passes
     * Passholder Benefits
     * Season Pass Payment Plan
     * Brian Head Passport
   * Brian Head Mountain
     * Weather, Conditions & Webcams
     * Webcams
     * Trail Map
     * Hours of Operation
     * Mountain Safety
     * First Time Visitors
     * Terrain Parks
   * Equipment Rentals
     * Rent Equipment
     * Service
   * Lessons
     * Kids Camp
     * Group Lessons
     * Private Lessons
     * Adaptive Lessons
 * Resort
   * Getting Here
     * Road Conditions
     * Resort Parking
     * Transportation & Shuttles
   * Dining
     * On-Mountain Dining
     * Dining Hours
   * Lodging
     * Free Lodging
     * Resort Lodging
     * Explore Availability
     * Plan Your Visit
   * Offers
     * Free Lodging
     * Corduroy Cash
     * Worlds Best Spring Break
   * Groups
 * Experiences
   * Winter Activities
     * Winter Activities
     * Snow Tubing
     * NASTAR
   * Events
     * Live Music Fridays
     * Munchkin Jam
     * Super Bowl Viewing Party
     * Spring Carnival
     * View All Events
     * Vendor Application
   * Discover
     * WE’RE OPENING TOMORROW
     * Updated Scheduled Opening Day
     * Mountain Enhancements
     * View All
   * Groups
     * Pacifico Perch
     * Three peaks Conference Room
     * The Board Room
 * More
   * Careers
     * Employment Opportunities
     * Employee Benefits
   * Sustainability
   * Partners
   * History
   * Contact Us

Snowfall: 24 Hrs Snowfall: 48 Hrs Snowfall: 72 Hrs Snowfall: Season Trails Open
Current Weather 0”24 Hrs 0”48 Hrs 0"72 Hrs 188"Season 100%Open

 * Search for:
 * 
 * 

Open/Close Menu


RESORT POLICIES

Our resort policies are in place to help us provide a safe and friendly
environment for our guests. Your safety on the mountain is our highest priority
at Brian Head Resort. Because there are some inherent risks to snowsports, we
encourage you to learn about the risks and to adhere to responsible skier/rider
conduct.

Brian Head Mountain Patrol and Mountain Management enforce skier safety at Brian
Head Mountain every day of the season. They can also answer any questions about
mountain safety policies.


MOUNTAIN POLICIES


SEASON PASS REFUNDS

The current season pass refund option can be found here.

If you have any questions about the season pass refund option, please call (435)
677-2035 or email seasonpass@brianhead.com


PASSHOLDER RULES

Current passholder rules can be found here.

If you have any questions about the season pass refund option, please call (435)
677-2035 or email seasonpass@brianhead.com


REFUND POLICY

Within 48 hours of the ticket or lesson purchase, you are eligible for a 100%
refund paid to the payment device used to purchase your lift or activity ticket,
or bike rental. Tickets and rentals are not refundable or transferable on the
date valid. After you make your purchase, up to 11:59 pm MST on the day before
your arrival date, you may defer your ticket or rental and receive a credit in
the US dollar amount of your original purchase.

Credit can be used for lift tickets and rentals. Credit will be provided
electronically, as made available in an online account.

Credit amounts will be based on the ticket purchaser’s actual purchase price,
less insurance, if applicable. If you use your credit on a ticket that is more
expensive, you must pay the price difference between the credit and the new
ticket. Credit can NOT be used for lodging, food, beverage, or resort
merchandise. Credits provided for Summer 2023 products expire September 24th,
2023. Credits provided for Winter 23/24 products expire April 30th, 2024.

All promotional items are nonrefundable and nontransferable. Promotional items
are not applicable to any other discounts. All sales are final.

The Resort does not guarantee parking, road conditions, weather conditions, snow
conditions, open terrain, number of lift operating or facilities/services
available. Inclement weather routinely affects daily operations and can cause
delays and closures at any time. Refunds and credits will not be issued for
tickets, rentals, lessons or tubing due to inclement weather or unforeseen
interruptions to daily operations.

If you have any questions about the season pass refund option, please call (435)
677-2035 or email reservations@brianhead.com.


MOUNTAIN SAFETY


KNOW THE CODE—YOUR RESPONSIBILITY CODE

Brian Head Resort (“Resort”) strives to educate skiers and snowboarders about
slope safety.  In addition to those using traditional alpine ski equipment,
others on the slopes include snowboarders, telemark skiers, skiers with
disabilities, skiers with specialized equipment, and others.  Always show
courtesy to others and be aware that there are elements of risk in skiing and
snowboarding that common sense and personal awareness can help reduce.

While skiing and snowboarding at Brian Head Resort, please observe the Your
Responsibility Code below and be courteous to others.  Know the Code.  It’s your
responsibility.

 1. Always stay in control and be able to stop or avoid objects.
 2. People ahead of you have the right of way.  It is your responsibility to
    avoid them.
 3. Do not stop where you obstruct the trail or are not visible from above.
 4. Whenever starting downhill or merging into a trail, yield to others.
 5. Always use devices to help prevent runaway equipment.
 6. Observe all posted signs and warnings. Keep off closed trails and out of
    closed areas.
 7. Prior to using any lift, you must know how to load, ride, and unload safely.


MOUNTAIN CODE OF CONDUCT

Brian Head Resort reserves the right to terminate skiing and riding privileges
on a first offense of the Code of Conduct if it determines, in its sole
discretion, that such action is appropriate.  Especially egregious behavior
could result in an individual being banned from the Resort indefinitely.  It is
the individual’s responsibility to understand and adhere to all rules, laws or
regulations of the Resort, Town, county, and state.

The following will not be tolerated at Brian Head Resort:

 * Fast and/or reckless skiing and riding.
 * Removing, damaging, and/or defacing any sign, boundary line, trail indicator,
   or other Resort infrastructure.
 * Refusal to present and/or relinquish your pass to a mountain employee when
   requested.
 * Violent behavior or abusive, foul, or threatening language.
 * Skiing/riding in a closed area.  It is your responsibility to know what
   trails are open and closed.
 * Going over or under a rope or past another trail closure indicator.
 * Riding a lift or skiing/riding while under the influence of alcohol or drugs.
 * Actions or behaviors that in the Resort’s sole judgment may endanger your
   safety or the safety of others.
 * Violating the law, including the Skiers Responsibility Code.


ALCOHOL AND DRUGS

Only designated Brian Head Resort outlets may allow for open containers on our
decks, patios, and base areas.  Alcohol is not allowed to be consumed in the
lift line or on the chair lifts.

Brian Head Resort operates under a Special Use Permit with the Dixie National
Forest.  Drug use and possession are illegal on Federal property.  The Resort
has a strict policy against substances and asks that you please respect our
policy.


COLLISIONS

You must be in control and avoid the person downhill of your path. A
skier/snowboarder involved in a collision with another skier/snowboarder that
results in an injury shall not leave the vicinity of the collision before giving
the skier’s/snowboarder’s name and current address and telephone number to an
employee of Brian Head Resort.  This does not prohibit a skier/snowboarder from
leaving the scene of a collision to secure first aid for a person who is injured
in the collision.  If a skier/snowboarder leaves the scene of a collision to
secure first aid, the skier/snowboarder shall leave their name, current address,
and telephone number as required after securing the first aid.


IN CASE OF INJURY

 * If someone is injured, remain calm, cross skis or place a snowboard securely
   in the snow above the accident.
 * Call Ski Patrol at (435) 223-0601, (435) 691-0844, or call 911.
 * Patrol will ask for the number of the phone from which you are calling and
   your location, age, sex/gender, event, and about the resources available to
   you.


SLOW ZONES

Certain areas and trails at Brian Head Resort are designated as SLOW ZONES. 
Please observe these posted slow areas by maintaining a speed no faster than the
general flow of traffic.  Space and speed are especially important in these
areas.  Fast and aggressive skiing/snowboarding will not be tolerated.


SIGNAGE

Various informational and caution signage is located throughout the ski area. 
Please read, understand and follow all rules and related signage.  Skiers and
riders should be advised that a green circle, blue square, or black diamond
trail at Brian Head Resort is not necessarily the same as a green circle, blue
square or black diamond trail at other resorts.  The system is a relative rating
of trails at each resort, and does not compare trail difficulty between
resorts.  Skiers and riders should begin with the easiest terrain and move up in
difficulty as their ability permits.  Some terrain may be closed due to
potential hazards.  Please respect all signage and closures.


ELECTRONIC DEVICES

Brian Head Resort discourages the use of electronic devices (cell phones, music
players or earphones) while skiing/riding, or loading or unloading lifts.
External music devices playing unreasonably loud or explicit/vulgar language
will not be permitted.


HELMET USAGE

Brian Head Resort highly recommends wearing helmets while skiing and riding. 
Skiers and snowboarders are encouraged to educate themselves on the benefits and
limitations of helmet usage.  The primary safety consideration and obligation
under Your Responsibility Code is to ski and ride in a controlled and
responsible manner.  Helmets are available for purchase and rental at the
Resort’s Giant Steps and Navajo Lodges.

Helmets are required in the summer mountain bike park.


LIFT SAFETY

Riders cannot board a lift unless they have the knowledge to negotiate or use
the lift safely or until they have asked for and received information sufficient
to enable them to use the lift safely.  Riders may not use a lift or any trail
while under the influence of alcohol or drugs.

 * Be familiar with the type of lift you are riding, and ask for help if you
   need it.
 * Before loading, remove backpacks and secure loose items. Remove pole straps
   from wrists.
 * Look over your shoulder to watch the chair approach.
 * Sit all the way in the chair, with your back to the seat rest.
 * If the lift has a restraint bar, wait until everyone is seated, and slowly
   reach up and lower the bar. Do not attempt to lower the bar if you cannot
   reach it! Adults should always help kids to lower the bar.
 * Be aware of your surroundings while riding the lift. If you drop something,
   let it fall! You can always ask ski patrol for help retrieving the lost item.
 * As you approach the top terminal, prepare to raise the bar. Look for signs
   advising you to do so to help with your timing.

*Scenic chair rides are not recommended for children ages three and under due to
safety concerns. Children 5 and under, and/or 40″, and/or 40 Lbs and under may
be required to ride in a car seat or wear a full body harness. Parents will be
responsible for securing the child in the car seat. The child will be required
to remain secured in the car seat for the duration of the chair ride both up and
down for safety reasons.


TERRAIN PARKS

The terrain parks at Brian Head Resort are a great place to take your skiing and
snowboarding to the next level, but we always want to make sure our park riders
are safe.

It is important to be mindful of your ability level and not take on anything too
challenging. Our parks are designed for skiers and riders to progressively learn
how to handle different features.

Learn more about park safety from the National Ski Areas Association.

Some resorts designate features as small, medium and large. Be aware these
ratings are determined by size, not degree of difficulty, and are relative only
to that resort. Freestyle Terrain use, like all skiing and riding, exposes the
user to the risk of serious injury. Prior to using freestyle terrain, it is the
user’s responsibility to become familiar with all instructions and posted
warnings and to follow Your Responsibility Code and PARK SMART.


RESORT LODGING


LODGING POLICIES

Current lodging policies can be found on our Resort Lodging Policies page.

If you have any questions about your reservation or these policies, please
contact a reservations specialist at (435) 677-9000 or info@brianheadlodge.com


DOG POLICY


SERVICE DOG POLICY

The law* defines a Service Animal as any dog that is individually trained to do
work or perform tasks for the benefit of an individual with a disability,
including a physical, sensory, psychiatric, intellectual, or other mental
disability.

NOT service animals are those animals whose sole purpose is to provide emotional
support, well-being, comfort, or companionship or to serve a crime deterrent.

Individuals with disabilities are permitted to be accompanied by their service
dog in all public areas of the Resort. However, in the interest of
safety, service animals will not be allowed on chair lifts or in ski terrain,
including tubing hills, or on any ride or attraction that is not equipped or
designed for accessibility to service animals. If you require a service animal
that is restricted from an area or activity, the Resort will make reasonable
accommodations as long as requirements for safe operations are met. Guests will
be asked to provide the Resort with a minimum of 72 hours advance notice
regarding accommodations needed for service animals.

The Resort will not discriminate against individuals with disabilities who use
service animals if the task or work performed by the service animal are directly
related to the individual’s disability.  All service dogs must meet current ADA
guidelines to include, but not be limited to: remaining under the direct control
of the user at all times; be house broken; and be trained and utilized for a
specific disability approved by ADA regulations. A service animal shall have a
harness, leash, or other tether, unless either the handler is unable because of
a disability to use a harness, leash, or other tether, or the use of a harness,
leash, or other tether would interfere with the service animal’s safe, effective
performance of work or tasks, in which case the service animal must be otherwise
under the handler’s control (e.g., voice control, signals, or other effective
means).

Where it is not obvious that a dog is a service dog, Authorized personnel may
inquire as to the following: 1) if the animal is required because of a
disability and (2) what work or task the animal has been trained to perform.

Authorized personnel will request that a service dog be removed from the
premises if: (1) The animal is out of control and the animal’s handler does not
take immediate effective action to control it; or (2) The animal is not
housebroken. If the service animal is removed, the Resort will make all
reasonable efforts to accommodate the individual with a disability despite the
absence of the service dog.

It is the Resort’s objective, for everyone to have a safe and enjoyable time
while visiting the ski area.

* 28 C.F.R. Part 35.136 which also applies under 42 U.S.C. section794


NON-SERVICE DOG POLICY

Leashed dogs are allowed at the mountain base outdoors, they are not allowed in
the lodge building. Dogs showing any signs of aggressive behavior, unleashed
excessive barking, and/or not picked up after, will be required to be removed
from the property.


SKI BIKE POLICY


SKI BIKE POLICY

Brian Head Resort accommodates skiers and snowboarders using traditional
equipment that must include bindings and ski retention devices. Brian Head
Resort also accommodates ski bike operators. Ski bikes are a  hybrid approach
for downhill skiing.

 1. Ski Bikes must be commercially manufactured or a commercially manufactured
    conversion kit for a mountain bike.
 2. Ski Bikes must be equipped with an appropriate retention device to prevent
    runaway equipment.
 3. Ski bikes must not impede the natural flow of lift operations.
 4. Users must be able to know how to load and unload the lift safely.

Devices without appropriate binding systems, restraining devices, and foot
passengers are not allowed on lifts or terrain. Recreational devices NOT allowed
on Brian Head Resort slopes at any time include sleds, toboggans, ski scooters,
snow skateboards, snowshoes, sled dogs & similar devices, snowmobiles, et
cetera.

Exceptions are made only for disabled skiers using acceptable adaptive equipment
that includes a binding and retention device. If disabled skier cannot load,
ride, or unload the lift by themselves safely, then they must be accompanied by
their personal assistant.Click here for visual policy and more details.


CAR & RV CAMPING


CAR/RV CAMPING POLICY

Brian Head Resort allows overnight camping free of charge for resort patrons on
the upper level of the Navajo Lodge parking lot. Campers are responsible for the
removal of their own waste and adhering to best “Leave No Trace” practices.
Campers may be asked to provide proof of patronship in the form of a lift
ticket, pass, or reservation confirmation. Limited weekend camping is available
in the Giant Steps parking lot on select weekends with prior approval from the
reservations department. Facilities are not provided at either location. (435)
677-2035.

Exceptions are made only for disabled skiers using acceptable adaptive equipment
that includes a binding and retention device. If disabled skier cannot load,
ride, or unload the lift by themselves safely, then they must be accompanied by
their personal assistant.Click here for visual policy and more details.


E-BIKE POLICY


E-BIKE POLICY

Brian Head Resort Bike Park operates primarily within Dixie National Forest
boundaries. Their current policy prohibits E-Bikes on non-motorized trails.
Before loading the chairlift with an E-Bike, a guest must clearly demonstrate to
the Lift Operators that the power source has been disconnected and the bike has
been effectively reduced to human pedal power only. The bike will not be allowed
on the lift otherwise.  Brian Head does not recommend using E-Bikes in the
mountain bike park. Their weight makes them difficult to unload, and the guest
needlessly risks damaging an expensive piece of equipment. Brian Head Resort
does not include uphill travel at any time. This includes, but not limited to
hiking, biking or any other uphill traffic.


UPHILL TRAFFIC


UPHILL TRAFFIC POLICY

Unless otherwise authorized by management, Brian Head Resort does not allow
non-skiing/snowboarding uphill traffic at any time during the winter season.
This includes preseason setup and postseason cleanup. Uphill
non-skiing/snowboarding traffic and activities include, but are not limited to,
hiking, snowshoeing, skinning, sledding, bicycling, or other similar uphill
traffic. Absolutely no snowmobiles or other motor vehicles.


DRONES


DRONE POLICY

Due to safety and privacy concerns, Brian Head Resort prohibits the operation or
use on or above Resort property of unmanned aerial systems, or drones, by the
general public—including model aircraft by recreational users and
hobbyists—without prior written authorization from Brian Head Resort.

This prohibition includes drones used for filming or videotaping, as well as any
drone use by media or journalists operating above or within the boundaries. This
prohibition extends to any devices launched or operated from Resort property, as
well as any launched from public or private property outside of the Resort
boundaries.


KIDS IN BACKPACKS


NO CHILDREN IN BACKPACKS ALLOWED

To ensure safety, children riding lifts at Brian Head Resort must be able to
load, ride, and unload the lift without being carried. Children in backpacks are
not allowed on any lifts or ski trails at Brian Head Resort.


TIPS FROM SKI PATROL

 * Drink plenty of non-alcoholic liquids. Your body’s tendency to dehydrate is
   greater at higher altitudes.
 * Ultra-Violet rays are more severe at higher elevations.  Protect your skin
   from the effects of the sun and keep in mind that the snow reflects the sun’s
   rays.  Wear sunscreen rated at least 30 SPF or higher.
 * Wear eye protection such as sunglasses or goggles. These should filter both
   UVA and UVB rays and be rated at 90%.  Eyes can sunburn just like your skin.
 * Packed snow can be abrasive. We highly recommend wearing garments that cover
   your hands, arms and legs completely.
 * Be prepared for quickly changing weather conditions. Dress in layers with
   your outer layer of clothing being of a water repellent fabric.
 * Wear or carry a ski hat with you. Sixty percent of all body heat is lost out
   of the top of your head.
 * On especially cold days, be aware of the potential for frost-bite. Drink warm
   fluids and take breaks often.


CAUTION

Grooming equipment, snowmobiles, snowmaking equipment, and other vehicles may be
encountered at any time.

While rare, both inside and outside of the posted ski area boundary, avalanches
may occur at any time without warning.  Become educated on how to reduce the
risks through your own education, actions and awareness.


CREDIT TERMS & CONDITIONS



This Lift Ticket Agreement (“Agreement”) is between you and the Power Pass
Resort you made your purchase with, which includes Arizona Snowbowl, Brian Head
Resort, Hesperus Ski Area, Nordic Valley Ski Resort, Pajarito Mountain Ski Area,
Purgatory Resort, Lee Canyon, Purgatory Snowcat Adventures, Spider Mountain,
Sipapu Ski, Valle Nevado, Sandia Peak, and Willamette Pass Resort (hereinafter
each separately referred to as “Resort”, “we” or “us”) and describes the terms
and conditions that apply to your limited license to enter and use authorized
facilities owned or operated by the Resort. The proof of purchase of such a
limited license is a “Lift Ticket”. By buying or using your Lift Ticket, you
agree to these terms.

Highlights

 * Lift ticket and lesson prices vary by visitor age, day of the week, time of
   year, and time of entry. You must purchase tickets and lessons for the
   visitor at the day and time that the visitor plans to visit the Resort.
 * Lift tickets purchased between September 22, 2023 and April 30, 2024 may be
   changed and redeemed for future lift ticket purchases during the 2023/2024
   winter season. See below for our refund policy.
 * All lift passengers during the winter season must wear skis, snowboard, or
   resort-authorized snow-riding or biking equipment. Please contact email for
   inquiries about accommodations for disabled visitors.
 * The Resort does not guarantee parking, road conditions, weather conditions,
   snow conditions, open terrain, number of lifts operating or
   facilities/services available.  Inclement weather routinely affects daily
   operations and can cause delays and closures at any time. Refunds and credits
   will not be issued for tickets, rentals or lessons due to inclement weather
   or other unforeseen interruptions to daily operations.
 * Hours and operations vary by day and at each resort and may change. Please
   visit your resort website for current information.
 * You must obey all federal, state and local laws while on our property and you
   must obey resort safety, courtesy, health, and traffic rules that are posted
   on the property.
 * Rentals are issued on a first come first serve basis. Pre-paying for rental
   equipment online may speed up your checkout, but does not guarantee
   availability of the equipment you requested. Please arrive early.
 * All promotional items are nonrefundable and nontransferable
 * Promotional items are not applicable to any other discounts
 * All sales are final

Arbitration Provision, Class Action and Jury Trial Waiver

This Agreement includes an Arbitration Provision and a Class Action Waiver and
Jury Waiver that govern any disputes between you and us. Unless you opt out, as
described below, these provisions will:

 * Eliminate your right to a trial by jury; and
 * Substantially affect your rights, including preventing you from bringing,
   joining or participating in class or consolidated proceedings.

Lift Tickets, Rentals, Tubing, & Lesson Refund Policy

 * Within 48 hours of the ticket, rental, tubing or lesson purchase, you are
   eligible for a 100% refund paid to the payment device used to purchase your
   lift ticket, rental, or lesson. Tickets, rentals, and lessons are not
   refundable or transferable on the date valid.
 * After you make your purchase, up to 11:59 pm the day before your arrival
   date, you may defer your ticket, rental or lessons and receive a credit in
   the US dollar amount of your original purchase.This credit is valid only at
   the resort where the original purchase was made.

 * Credit can be used for lift tickets, lessons, and rentals.  Credit will be
   provided electronically, and made available in an online account.
 * Credit amounts will be based on the ticket purchaser’s actual purchase price,
   less insurance, if applicable. If you use your credit on a ticket that is
   more expensive, you must pay the price difference between the credit and the
   new ticket.
 * Credit can NOT be used for lodging, food, beverage, resort merchandise, or at
   any MCP resort other than the one where the original purchase was made.
 * Credit expires April, 30th 2024.
 * Lift tickets received as a benefit associated with other tickets that are not
   purchased by the visitor directly for us and/or complimentary passes are not
   eligible for credit. This refund policy may not apply to lift tickets
   purchased from an authorized third party seller or from a tour operator as
   part of a bundled package or trip, and purchasers should discuss with their
   authorized third party seller or tour operator how the refund policy applies
   to their purchase.
 * Deferral of a lift ticket is only available for tickets that are unused at
   the time of the deferral request. A ticket is “unused” if the ticket has not
   been scanned or used to access any Power Pass Resort destination after
   September 22, 2023.
 * Ticket exchanges must be done online.

There is no fee to change your plans. Other than as expressly stated here, all
terms and conditions applicable to Power Pass product and season pass purchases
remain in full force and effect and these products continue to be
non-refundable.

Pricing and Transfer

Lift ticket, lesson and rental prices vary by visitor age, day of the week, time
of year, and time of entry. You must purchase tickets and lessons for the
visitor at the day and time that the visitor plans to visit the Resort. Tickets
and lessons are non-transferrable, i.e., you may not buy a ticket or lesson for
one person and give that ticket or lesson to a different person.

Online, print or other advertised prices do not always guarantee the lowest
price. Other specials may be available. Discounts cannot be combined with other
offers. If you purchase through a reseller, travel company, or tour, check to
see which terms and conditions apply. These companies may have additional terms
and conditions not stated here. The refund policy may not apply to purchases
made through third parties.

Permission to Film or Videotape

Purchase of this ticket or pass constitutes consent for us to use film, video or
reproduction of the image and/or voice of a pass or ticket holder on any Resort
properties for any purpose allowed by law without any payment or notification to
the pass or ticket holder.

Redemption

When you purchase your lift ticket, you must select the resort at which you will
use the ticket: Arizona Snowbowl, Brian Head Resort, Hesperus Ski Area, Nordic
Valley Ski Resort, Lee Canyon, Pajarito Mountain Ski Area, Purgatory Resort,
Purgatory Snowcat Adventures, Spider Mountain, Sipapu Ski and Summer Resort,
Valle Nevado, Sandia Peak, and Willamette Pass Resort. This Ticket will only be
valid at the Resort selected during checkout.

Ticket Management

You can manage your lift tickets and ticket deferral credits through the resort
website that you purchased from.

Billing Errors, Corrections

If you have questions regarding your use of ticket deferral credits, please
contact Customer Service at reservations@brianhead.com or call 435-677-2035.  We
will correct the balance of your credits if we believe that a clerical, billing,
or accounting error occurred. We have no obligation to review or correct any
billing error unless you provide us sufficient notice for us to review your
claim within sixty (60) days of the date of the error in question.

Fraud Associated with Your Lift Tickets or Resort Credit

We will not accept any tickets or passes, or will limit use of any tickets,
passes or credits, if we reasonably believe that the use is unauthorized,
fraudulent or otherwise unlawful, and we consider such action appropriate to
limit our risk. Power Passes are non-transferable. Lift tickets are
non-transferable. DO NOT PURCHASE ANY RESORT TICKETS OR POWER PASSES OR LIFT
TICKETS FROM THIRD PARTIES.

We have no liability to you for any third-party fraud or unlawful activity
associated with any credit balance. If we discover any Power Pass or credit was
sourced or derived from fraud or other unlawful means, we may in our sole
discretion, cancel all impacted passes and credits and retain all related
balances without notice to you. We may use retained balances to help offset our
liability to card companies, networks and issuers of lost or stolen credit and
debit cards used to purchase or load Power Passes or lift tickets.

Privacy Statement

Please read our Privacy Policy at brianhead.com/privacypolicy carefully to
understand how we collect, use, and disclose information about customers, how to
update or change your personal information, and how we communicate with you.

Promotional Programs

From time to time, we may in our sole discretion, run promotional programs
associated with lift tickets. These promotions are subject to these terms, as
well as additional terms as indicated in connection with the promotions. We
reserve the right to modify the terms and conditions of any promotion at any
time, including and up to terminating the promotion.

Changes to This Agreement

We may amend this Agreement at any time. We will post the amended Agreement to
our website and for a period of thirty (30) days after we post the amended
Agreement, we will also post a notice on our website stating that the terms of
this Agreement have changed. As permitted by applicable law, any change,
addition or deletion will become effective at the time we post the revised
Agreement to our website. Unless we state otherwise, the change, addition, or
deletion will apply to your future and existing lift tickets. You are deemed to
accept the changes, additions or deletions if: (1) you do not notify us to the
contrary in writing within 20 days of the date of our notice or such other time
specified in the notice; or (2) you use any of your lift tickets after such
notice period. If you notify us that you do not accept the changes, additions or
deletions, we will cancel your lift tickets and refund any remaining balance to
you.

Cancelling This Agreement

We may suspend or terminate this Agreement and revoke or limit any or all of the
rights and privileges granted to you at any time without notice or liability.
Termination may result from your fraudulent or unauthorized use of the Lift
Ticket including your failure to provide valid information. If we terminate this
Agreement without cause, we will refund you or issue store credits equal to the
balance on your canceled lift ticket(s), less any amounts that you may owe us.

Local Governing Laws

For resorts in Arizona (Arizona Snowbowl), your lift ticket is issued from the
State of Arizona and transactions are processed within the State of Arizona.
This Agreement shall be governed by and construed in accordance with the laws of
the State of Arizona notwithstanding any conflict of law rules.

For resorts in Colorado (Hesperus Ski Area, Purgatory Resort, Snowcat
Adventures) your lift ticket is issued from the State of Colorado and
transactions are processed within the State of Colorado. This Agreement shall be
governed by and construed in accordance with the laws of the State of Colorado
notwithstanding any conflict of law rules.

For resorts in New Mexico (Pajarito Mountain Ski Area, Sipapu Ski and Summer
Resort, and Sandia Peak),  your lift ticket is issued from the State of New
Mexico and transactions are processed within the State of New Mexico. This
Agreement shall be governed by and construed in accordance with the laws of the
State of New Mexico notwithstanding any conflict of law rules.

For resorts in Texas (Spider Mountain),  your lift ticket  is issued from the
State of Texas and transactions are processed within the State of Texas. This
Agreement shall be governed by and construed in accordance with the laws of the
State of Texas notwithstanding any conflict of law rules.

For resorts in Utah (Brian Head Resort, Nordic Valley Ski Resort),  your lift
ticket is issued from the State of Utah and transactions are processed within
the State of Utah. This Agreement shall be governed by and construed in
accordance with the laws of the State of Utah notwithstanding any conflict of
law rules.

Disclaimers and Limits of Liability

Your purchase and use of lift tickets are subject to a separate disclaimer and
limitation of liability. Please read that document carefully as it is a contract
between you and the parties therein. The terms of that agreement are
incorporated into this Agreement as if the language was repeated fully here.

Assignment

We may assign all or part of this Agreement without notice to you. We are then
released from all liability. You may not assign this Agreement without our
permission in writing.

Entire Agreement, Construction

This Agreement is the complete and exclusive statement of agreement between you
and the Resort you made your purchase with, and supersedes and merges all prior
proposals and all other agreements governing your Lift Ticket, access to our
property and use of our facilities  (not including Privacy Policy, the Power
Pass Terms and Conditions,  rental equipment agreements or lesson agreements, as
applicable). If any provision of this Agreement, other than the Class Action
Waiver in the Arbitration provision above, is determined to be illegal or
unenforceable, that provision will be eliminated to the minimum extent necessary
so that this Agreement shall otherwise remain in full force and effect and
enforceable.

Arbitration Provision 

Please read this section carefully. It affects rights that you may otherwise
have.

This Arbitration Provision provides for resolution of most disputes through
arbitration instead of court trials and class actions. Arbitration is more
informal than a lawsuit in court, uses a neutral arbitrator instead of a judge
or jury, and discovery is more limited. Arbitration is final and binding and
subject to only very limited review by a court. This arbitration clause shall
survive termination of this Agreement.

Binding Arbitration. This provision is intended to be interpreted broadly to
encompass all disputes or claims arising out of or relating to this Lift Ticket
Agreement, your Lift Ticket and your relationship with us. Any dispute or claim
arising out of or relating to this Agreement or use of the Power Charge Card and
your relationship with any Power Pass Resort company or any subsidiary, parent
or affiliate company or companies (whether based in contract, tort, statute,
fraud, misrepresentation or any other legal theory) will be resolved by binding
arbitration, except that either of us may take claims to small claims court if
they qualify for hearing by such a court.

Opt-Out. Notwithstanding the above, you may choose to pursue your claim in court
and not by arbitration if you opt out of this arbitration provision within 30
days from the earliest of the date you purchased or used your Lift Ticket (the
“Opt Out Deadline”) after this Agreement has gone into effect. You may opt out
of these arbitration procedures by sending us a written notice that you opt-out
to the following address: Resort Name Attn: Department, [insert address of who
is administering program]. Any opt-out received after the Opt Out Deadline
(allowing three (3) additional days for mailing) will not be valid and you must
pursue your claim in arbitration or small claims court.

Arbitration Procedures. For all disputes, whether pursued in court or
arbitration, you must first send a written description of your claim to our
Customer Service department using the appropriate link at [insert customer
service website] to allow us an opportunity to resolve the dispute. You and we
each agree to negotiate your claim in good faith. You may request arbitration if
your claim or dispute cannot be resolved within 60 days. Any statutes of
limitations will be tolled during this 60 days.

Arbitration Rules and Remedies. The arbitration of any dispute or claim shall be
conducted in accordance with the rules of the American Arbitration Association
(“AAA”), including the AAA’s Consumer Arbitration Rules (as applicable), as
modified by this Agreement. The AAA Rules and information about arbitration and
fees are available online at www.adr.org. You and we agree that this Agreement
evidences a transaction in interstate commerce and this arbitration provision
will be interpreted and enforced in accordance with the U.S. Federal Arbitration
Act and federal arbitration law, and not governed by state law. Any arbitration
will be held in a reasonably convenient location in the state in which you
reside or at another mutually agreed location. The arbitration will be conducted
in the English language. An arbitrator may award on an individual basis any
relief that would be available in a court, including injunctive or declaratory
relief to the extent required to satisfy your individual claim, and must follow
and enforce this Agreement as a court would. Any arbitration shall be
confidential, and neither you nor we may disclose the existence, content or
results of any arbitration, except as may be required by law or for purposes of
enforcement of the arbitration award. Judgment on any arbitration award may be
entered in any court having proper jurisdiction.

Costs of Arbitration. Upon filing of the arbitration demand, we will pay all
filing, administration and arbitrator fees other than the initial $200 filing
fee, and for claims of less than $1,000, the Resort will reimburse you for the
filing fee within 30 days of receiving a written request from you. Each party
will bear the fees and expense of its own attorneys, experts, witnesses and
preparation and presentation of evidence at the arbitration. However, for claims
under $10,000 as to which you provided notice and negotiated in good faith as
required above before initiating arbitration, if the arbitrator finds you are
the prevailing party in the arbitration, you will be entitled to a recovery of
reasonable attorneys’ fees and costs. Except for claims determined to be
frivolous, we agree not to seek an award of attorneys’ fees in arbitration even
if an award is otherwise available under applicable law.

Class Action Waiver and Jury Waiver

You and we each agree that any proceeding, whether in arbitration or in court,
will be conducted only on an individual basis and not in a class, consolidated
or representative action. If a court or arbitrator determines in an action
between you and us that this class action waiver is unenforceable, the
arbitration agreement will be void as to you. If you opt out of the arbitration
provision as specified above, this class action waiver provision will not apply
to you. Neither you, nor any other customer, can be a class representative,
class member, or otherwise participate in a class, consolidated or
representative proceeding without having complied with the opt out procedure set
forth above. If for any reason a claim proceeds in court rather than through
arbitration, you and we each waive any right to a jury trial.

Inquiries or Questions

If you have any questions regarding this Agreement, your lift ticket or the
refund policy, please visit our website at brianhead.com or email us at
reservations@brianhead.com.


CONTACT US

If you have questions about these policies or the practices of this site, please
contact:
Brian Head Resort Attn: Website Manager



329 South Highway 143 Brian Head, UT 84719
(435) 677-2035
www.brianhead.com
info@brianhead.com

The Site reserves the right to change these policies at any time. All changes
will be posted to this page, and we will use commercially reasonable efforts to
notify you of any significant changes to these policies. However, it is your
responsibility to check this site for any such updates as you will be bound by
them should you choose to visit our site(s).




EMAIL ALERTS

Be the first to receive offers, powder alerts, and trail openings.

Email sign up


POWER PASS RESORTS

 * Arizona Snowbowl
   
   Flagstaff, AZ
   Featuring the all-new Arizona Gondola, unforgettable views of the Grand
   Canyon & beyond, and the southwest’s largest beginner terrain.
 * Brian Head Resort
   
   Brian Head, UT
   With the Greatest Snow on Earth® & red rock views, Brian Head delivers over
   360” of snow every year & Utah’s highest base elevation.
 * Hesperus Ski Area
   
   Hesperus, CO
   Hesperus offers 60 acres of day and night skiing & multiple lanes of tubing -
   all located minutes from downtown Durango.
 * Lee Canyon
   
   Las Vegas, NV
   Located less than an hour from the Strip, Lee Canyon offers 445 acres of
   lift-served and hike-to terrain.
 * Nordic Valley Ski Resort
   
   Eden, UT
   Home to the state’s largest night skiing operation, Nordic Valley is known
   for its ski school and rapidly-expanding terrain.
 * Pajarito Mountain Ski Resort
   
   Los Alamos, NM
   Touting an impeccable fall line and unique history, Pajarito offers
   incredible bump runs, bountiful views & no lift lines.
 * Sandia Peak Ski Area
   
   Sandia Park, NM
   Located in the heart of the Sandia Mountains and just 45 minutes from
   Albuquerque, Sandia Peak delivers diverse terrain across 35 trails with 1,700
   feet of vertical.
 * Purgatory Resort
   
   Durango, CO
   Located in the rugged San Juan Mountains in southwest Colorado, this
   destination resort offers steep tree skiing & wide-open cruisers.
 * Sipapu Ski and Summer Resort
   
   Taos County, NM
   Known as the first ski area to open in the state every year, Sipapu offers a
   distinct family-friendly vibe and the best tree skiing around.
 * Spider Mountain Bike Park
   
   Burnet, TX
   The nation’s first and only year-round, lift-served bike park, Spider
   Mountain is located on the banks of Lake Buchanan.
 * Valle Nevado
   
   Santiago, CHILE
   Located in the Andes mountain range just 37 miles from Santiago, Chile, Valle
   Nevado is the largest ski area in the Americas and boasts the region's
   highest quality of snow.
 * Willamette Pass Resort
   
   Crescent Lake, OR
   With its legendary steeps and the first 6-person high speed detachable
   chairlift, Willamette Pass receives an average of over 430” of snowfall every
   year.

 * Mountain Safety
 * Careers
 * Contact Us
 * Gift Cards
 * Media Press Room
 * Partners
 * Privacy Policy
 * Resort Policy
 * Website Accessibility Statement


OPERATING HOURS

Winter Lifts & Activities |
Mon thru Fri 10:00am - 4:00pm
Saturday, Sunday, and Holidays 9:30am - 4:30pm

Lodges & Ticket Office |
Mon thru Fri 9:15am - 4:30pm
Saturday, Sunday, and Holidays 8:45am - 5:00pm

Season Pass Office |
Mon thru Fri 9:15am - 4:00pm
Weekends & Holidays 8:45am - 4:30pm


BRIAN HEAD RESORT

329 South Highway 143
Brian Head, UT 84719
(435) 677-2035





Open Daily for Winter 23/24 Season



(435) 677-2035



©2024 Brian Head Resort. All Rights Reserved.
Store
 * Buy a Lift Ticket
 * Book a Room
 * Book a Lesson

open chat Have a Question?