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interactive.salesforce.com Open in urlscan Pro
52.23.55.224  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: http://click.mail.salesforce.com/?qs=87e98299d163e7034b31c4738c2fab6c1337e55f81fcdad2c243f53c8564f0ecfc46981ba3cd4ea5e0db6fbce5a7...
Effective URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Submission: On July 23 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 7 IPs in 2 countries across 7 domains to perform 33 HTTP transactions. The main IP is 52.23.55.224, located in Ashburn, United States and belongs to AMAZON-AES - Amazon.com, Inc., US. The main domain is interactive.salesforce.com.
This is the only time interactive.salesforce.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 136.147.129.81 22606 (EXACT-7)
21 52.23.55.224 14618 (AMAZON-AES)
2 209.197.3.15 20446 (HIGHWINDS3)
2 205.185.208.52 20446 (HIGHWINDS3)
1 2a02:26f0:10:... 20940 (AKAMAI-ASN1)
3 2a02:26f0:10:... 20940 (AKAMAI-ASN1)
2 151.101.14.110 54113 (FASTLY)
2 162.247.242.20 23467 (NEWRELIC-...)
33 7
1    136.147.129.81 (Indianapolis, United States)

ASN22606 (EXACT-7 - ExactTarget, Inc., US)
PTR: click.mail.salesforce.com
click.mail.salesforce.com
21    52.23.55.224 (Ashburn, United States)

ASN14618 (AMAZON-AES - Amazon.com, Inc., US)
PTR: ec2-52-23-55-224.compute-1.amazonaws.com
interactive.salesforce.com
salesforce.postclickmarketing.com
2    209.197.3.15 (Phoenix, United States)

ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US)
PTR: vip0x00f.map2.ssl.hwcdn.net
maxcdn.bootstrapcdn.com
2    205.185.208.52 (Phoenix, United States)

ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US)
PTR: vip052.ssl.hwcdn.net
code.jquery.com
1    2a02:26f0:10::214:8efe (European Union)

ASN20940 (AKAMAI-ASN1, US)
e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com
3    2a02:26f0:10::214:8f15 (European Union)

ASN20940 (AKAMAI-ASN1, US)
e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com
2    151.101.14.110 (San Francisco, United States)

ASN54113 (FASTLY - Fastly, US)
js-agent.newrelic.com
2    162.247.242.20 (United States)

ASN23467 (NEWRELIC-AS-1 - New Relic, US)
PTR: bam-8.nr-data.net
bam.nr-data.net
Domain Requested by
20 interactive.salesforce.com interactive.salesforce.com
code.jquery.com
4 e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com interactive.salesforce.com
2 bam.nr-data.net js-agent.newrelic.com
2 js-agent.newrelic.com interactive.salesforce.com
2 code.jquery.com interactive.salesforce.com
2 maxcdn.bootstrapcdn.com interactive.salesforce.com
1 salesforce.postclickmarketing.com interactive.salesforce.com
1 click.mail.salesforce.com 1 redirects
33 8

This site contains no links.

Subject Issuer Validity Valid

This page contains 2 frames:

Primary Page: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Frame ID: CA0B88AE0A134A5E5C09B3824166DBF4
Requests: 23 HTTP requests in this frame

Frame: http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Frame ID: E6EBEC1818C3DE4B8E399C6BDED6D642
Requests: 10 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. http://click.mail.salesforce.com/?qs=87e98299d163e7034b31c4738c2fab6c1337e55f81fcdad2c243f53c8564f0ecfc46981b... HTTP 302
    http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb& Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+font-awesome(?:\.min)?\.css/i
Overall confidence: 100%
Detected patterns
  • env /^NREUM/i
Overall confidence: 100%
Detected patterns
  • script /jquery(?:\-|\.)([\d.]*\d)[^\/]*\.js/i
  • script /jquery.*\.js/i
  • env /^jQuery$/i
  • script /jquery-ui(?:-|\.)([\d.]*\d)[^\/]*\.js/i
  • script /jquery-ui.*\.js/i
Overall confidence: 100%
Detected patterns
  • script /jquery-ui(?:-|\.)([\d.]*\d)[^\/]*\.js/i
  • script /jquery-ui.*\.js/i

Page Statistics

33
Requests

0 %
HTTPS

25 %
IPv6

7
Domains

8
Subdomains

7
IPs

2
Countries

11293 kB
Transfer

12438 kB
Size

2
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://click.mail.salesforce.com/?qs=87e98299d163e7034b31c4738c2fab6c1337e55f81fcdad2c243f53c8564f0ecfc46981ba3cd4ea5e0db6fbce5a73fb68b4eb1620dc93ed1 HTTP 302
    http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb& Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

33 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set 20-customer-service-tips
interactive.salesforce.com/
Redirect Chain
  • http://click.mail.salesforce.com/?qs=87e98299d163e7034b31c4738c2fab6c1337e55f81fcdad2c243f53c8564f0ecfc46981ba3cd4ea5e0db6fbce5a73fb68b4eb1620dc93ed1
  • http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
62 KB
17 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
/
Resource Hash
0587dc3ffdbc0d53c2d6aed85e6e3d59cfb29ccd393c4b3e69fe8dd458d5406c

Request headers

Host
interactive.salesforce.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
X-DevTools-Emulate-Network-Conditions-Client-Id
CA0B88AE0A134A5E5C09B3824166DBF4

Response headers

Cache-Control
no-cache
Pragma
no-cache
Content-Type
text/html; charset=utf-8
Content-Encoding
gzip
Expires
-1
Vary
Accept-Encoding
Set-Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; path=/; HttpOnly LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562; domain=salesforce.com; expires=Mon, 22-Jul-2019 05:00:00 GMT; path=/
Date
Mon, 23 Jul 2018 00:10:40 GMT
Content-Length
16917

Redirect headers

Cache-Control
private
Content-Type
text/html; charset=utf-8
Location
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Date
Mon, 23 Jul 2018 00:10:40 GMT
X-Cnection
close
Content-Length
228
font-awesome.min.css
maxcdn.bootstrapcdn.com/font-awesome/4.6.1/css/ 		28 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.6.1/css/font-awesome.min.css
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
209.197.3.15 Phoenix, United States, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
vip0x00f.map2.ssl.hwcdn.net
Software
/
Resource Hash
b5d7707ea8fc00aae40bf500ac7498d7f32f6b1bbff7b4fde976a40345eb5f9d

Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Sat, 17 Feb 2018 21:46:17 GMT
Connection
Keep-Alive
ETag
"1518903977"
Vary
Accept-Encoding
X-Cache
HIT
Content-Type
text/css; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
max-age=31536000
X-Hello-Human
Say hello back! @getBootstrapCDN on Twitter
Accept-Ranges
bytes
Content-Length
6591
ixp-runtime.bundle.min.js
interactive.salesforce.com/Scripts/ 		76 KB
32 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://interactive.salesforce.com/Scripts/ixp-runtime.bundle.min.js?r=77.6771
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
23d37c93aa88d3a86f02a7dc3215e0ab97e583118371489b9d1e2093dcf7f82c

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Mon, 16 Jul 2018 17:35:00 GMT
Server
Microsoft-IIS/10.0
ETag
"0fa2b522b1dd41:0"
Vary
Accept-Encoding
Content-Type
application/javascript
Accept-Ranges
bytes
Content-Length
32040
ixp-reveal.min.css
interactive.salesforce.com/Global/UxPlugins/ixp-reveal/ 		14 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://interactive.salesforce.com/Global/UxPlugins/ixp-reveal/ixp-reveal.min.css?r=77.6771
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
d2189fca00e4af33bdf48e0474c4c2e27a28af67119247aebff538106dd9e36f

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:40 GMT
Content-Encoding
gzip
Last-Modified
Wed, 23 Mar 2016 15:47:00 GMT
Server
Microsoft-IIS/10.0
ETag
"0b2bb3c1b85d11:0"
Vary
Accept-Encoding
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
1990
ixp-social-share-v2.min.css
interactive.salesforce.com/Global/UxPlugins/ixp-social-share-v2/ 		26 KB
3 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://interactive.salesforce.com/Global/UxPlugins/ixp-social-share-v2/ixp-social-share-v2.min.css?r=77.6771
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
da267b4f6dfd429a78dbd67e0c9676bcd1426dc316dbf2fd25370a022d134801

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Mon, 28 Nov 2016 22:38:00 GMT
Server
Microsoft-IIS/10.0
ETag
"0948212c849d21:0"
Vary
Accept-Encoding
Content-Type
text/css
Accept-Ranges
bytes
Content-Length
3183
jquery-1.11.1.min.js
code.jquery.com/ 		94 KB
38 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://code.jquery.com/jquery-1.11.1.min.js
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
205.185.208.52 Phoenix, United States, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
vip052.ssl.hwcdn.net
Software
nginx /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441

Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Fri, 24 Oct 2014 00:16:07 GMT
Server
nginx
ETag
"54499a47-1762a"
Vary
Accept-Encoding
X-HW
1532304641.dop009.fr8.t,1532304641.cds014.fr8.c
Content-Type
application/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
max-age=315360000
Connection
Keep-Alive
Accept-Ranges
bytes
Content-Length
38821
jquery-ui-1.10.4.custom-position.min.js
interactive.salesforce.com/Global/UxPlugins/ixp-reveal/js/ 		6 KB
3 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://interactive.salesforce.com/Global/UxPlugins/ixp-reveal/js/jquery-ui-1.10.4.custom-position.min.js?r=77.6771
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
b72ca38983c3bf2b506f7c063b52fe70ec23781317f3546eaa259c23045e0ea8

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Wed, 23 Mar 2016 15:47:00 GMT
Server
Microsoft-IIS/10.0
ETag
"0b2bb3c1b85d11:0"
Vary
Accept-Encoding
Content-Type
application/javascript
Accept-Ranges
bytes
Content-Length
3006
ixp-social-share-v2.min.js
interactive.salesforce.com/Global/UxPlugins/ixp-social-share-v2/js/ 		6 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://interactive.salesforce.com/Global/UxPlugins/ixp-social-share-v2/js/ixp-social-share-v2.min.js?r=77.6771
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
68539b194e9fcf47ebeebb6fa989600b9eee9037d4bd692be5d9d0f9b8bef0ba

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Mon, 28 Nov 2016 22:38:00 GMT
Server
Microsoft-IIS/10.0
ETag
"0948212c849d21:0"
Vary
Accept-Encoding
Content-Type
application/javascript
Accept-Ranges
bytes
Content-Length
2131
ixp-reveal.min.js
interactive.salesforce.com/Global/UxPlugins/ixp-reveal/js/ 		12 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://interactive.salesforce.com/Global/UxPlugins/ixp-reveal/js/ixp-reveal.min.js?r=77.6771
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
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no-cache
Accept-Encoding
gzip, deflate
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interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
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http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
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keep-alive
Cache-Control
no-cache
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User-Agent
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Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Wed, 23 Mar 2016 15:47:00 GMT
Server
Microsoft-IIS/10.0
ETag
"0b2bb3c1b85d11:0"
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Accept-Encoding
Content-Type
application/javascript
Accept-Ranges
bytes
Content-Length
3416
ixp-microthemes.min.css
interactive.salesforce.com/Templates/ 		191 KB
22 KB 		Stylesheet
General
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http://interactive.salesforce.com/Templates/ixp-microthemes.min.css?r=77.6771
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Cookie
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keep-alive
Cache-Control
no-cache
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http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
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Server
Microsoft-IIS/10.0
ETag
"081bf552b1dd41:0"
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Accept-Encoding
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bytes
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21937
theme.css
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22 KB 		Stylesheet
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http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Cookie
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keep-alive
Cache-Control
no-cache
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http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
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Mon, 18 Apr 2016 19:09:59 GMT
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Microsoft-IIS/10.0
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"f68c6e7a599d11:0"
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9 KB 		Image
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http://e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com/global/imagelib/som/connect_rgb_lean-da564defb849fb17dec9ce5484e58561d4d108ca.png
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URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
2a02:26f0:10::214:8efe , European Union, ASN20940 (AKAMAI-ASN1, US),
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Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:43 GMT
Last-Modified
Fri, 15 Apr 2016 21:50:05 GMT
X-Trans-Id
txdc49da6062b5423cb9e3a-005b551d02dfw1
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3958eeb74aac4b11baf6040cd31d8b90
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image/png
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9317
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KeyGrip.ashx
interactive.salesforce.com/ 		70 B
227 B 		Image
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http://interactive.salesforce.com/KeyGrip.ashx?lb3id=367384$Q3NT9PEH$2708562
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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ec2-52-23-55-224.compute-1.amazonaws.com
Software
/
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
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interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
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Pragma
no-cache
Date
Mon, 23 Jul 2018 00:10:42 GMT
Cache-Control
no-cache
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70
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image/gif
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8 KB 		Document
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http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
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52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software
/
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Request headers

Host
interactive.salesforce.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
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1
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Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
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http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&

Response headers

Cache-Control
no-cache
Pragma
no-cache
Content-Type
text/html; charset=utf-8
Content-Encoding
gzip
Expires
-1
Vary
Accept-Encoding
Set-Cookie
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Content-Length
8180
font-awesome.min.css
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0 		Stylesheet
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https://maxcdn.bootstrapcdn.com/font-awesome/4.6.1/css/font-awesome.min.css
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Protocol
HTTP/1.1
Server
209.197.3.15 Phoenix, United States, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
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Software
/
Resource Hash
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Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Sat, 17 Feb 2018 21:46:17 GMT
X-Hello-Human
Say hello back! @getBootstrapCDN on Twitter
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HIT
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text/css; charset=utf-8
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*
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bytes
Content-Length
6591
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interactive.salesforce.com/Scripts/ Frame E6EB 		42 KB
19 KB 		Script
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http://interactive.salesforce.com/Scripts/ixp-runtime.min.js?r=77.6771
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
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Request headers

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no-cache
Accept-Encoding
gzip, deflate
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interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
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http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
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keep-alive
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no-cache
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http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Mon, 16 Jul 2018 17:34:50 GMT
Server
Microsoft-IIS/10.0
ETag
"019364c2b1dd41:0"
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Accept-Encoding
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application/javascript
Accept-Ranges
bytes
Content-Length
18707
ixp-microthemes.min.css
interactive.salesforce.com/Templates/ Frame E6EB 		191 KB
12 KB 		Stylesheet
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http://interactive.salesforce.com/Templates/ixp-microthemes.min.css?r=77.6771
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
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Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
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keep-alive
Cache-Control
no-cache
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http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Mon, 16 Jul 2018 17:35:06 GMT
Server
Microsoft-IIS/10.0
ETag
"081bf552b1dd41:0"
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Accept-Encoding
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text/css
Accept-Ranges
bytes
Content-Length
11973
theme.css
interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/ Frame E6EB 		211 KB
13 KB 		Stylesheet
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http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
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Pragma
no-cache
Accept-Encoding
gzip, deflate
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interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
text/css,*/*;q=0.1
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http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
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keep-alive
Cache-Control
no-cache
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http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Mon, 18 Apr 2016 19:09:59 GMT
Server
Microsoft-IIS/10.0
ETag
"801db9e6a599d11:0"
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text/css
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Content-Length
13542
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533 B 		Image
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https://salesforce.postclickmarketing.com/Global/ImageLib/Trailblazer_Quiz/Not_defined-sfdcblue.png?_=636627916955807554
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Protocol
SPDY
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
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Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Mon, 23 Jul 2018 00:10:42 GMT
last-modified
Thu, 08 Feb 2018 23:39:55 GMT
server
Microsoft-IIS/10.0
etag
"ce31611f36a1d31:0"
content-type
image/png
status
200
accept-ranges
bytes
content-length
402
jquery-1.11.1.min.js
code.jquery.com/ Frame E6EB 		94 KB
0 		Script
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http://code.jquery.com/jquery-1.11.1.min.js
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Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/Scripts/ixp-runtime.min.js?r=77.6771
Protocol
HTTP/1.1
Server
205.185.208.52 Phoenix, United States, ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US),
Reverse DNS
vip052.ssl.hwcdn.net
Software
nginx /
Resource Hash
540bc6dec1dd4b92ea4d3fb903f69eabf6d919afd48f4e312b163c28cff0f441

Request headers

Response headers

Date
Mon, 23 Jul 2018 00:10:41 GMT
Content-Encoding
gzip
Last-Modified
Fri, 24 Oct 2014 00:16:07 GMT
Server
nginx
ETag
"54499a47-1762a"
Vary
Accept-Encoding
X-HW
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Content-Type
application/javascript; charset=utf-8
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*
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max-age=315360000
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bytes
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38821
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3 MB 		Image
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http://e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com/global/imagelib/20_steps/cover_v3-37f4f2b8335ec9646dfedf39f3b6fcf6ce531b68.png
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
2a02:26f0:10::214:8f15 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:43 GMT
Last-Modified
Wed, 20 Apr 2016 02:08:31 GMT
X-Trans-Id
tx89cfb52f9633468b87a30-005b551d02dfw1
ETag
7ed8a456cb8312abbda160f209a60fb9
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image/png
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Cache-Control
public, max-age=43161
Connection
keep-alive
Accept-Ranges
bytes
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2966814
Expires
Mon, 23 Jul 2018 12:10:04 GMT
engage-mobile-2.png
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4 MB 		Image
General
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Full URL
http://e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com/global/imagelib/20_steps/engage-mobile-2.png
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
2a02:26f0:10::214:8f15 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:43 GMT
Last-Modified
Mon, 18 Apr 2016 20:58:49 GMT
X-Trans-Id
tx9c24f1d83ac349ddbb280-005b551d02dfw1
ETag
0b12f47813a5ca6f73d662ad3f6feaa8
Content-Type
image/png
X-Timestamp
1461013128.22921
Cache-Control
public, max-age=43200
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
4293009
Expires
Mon, 23 Jul 2018 12:10:43 GMT
engage-cozy-47b1afed0451f9ee3b51e6a8d882a4ed47e50056.png
e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com/global/imagelib/20_steps/ 		4 MB
4 MB 		Image
General
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Full URL
http://e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com/global/imagelib/20_steps/engage-cozy-47b1afed0451f9ee3b51e6a8d882a4ed47e50056.png
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
2a02:26f0:10::214:8f15 , European Union, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date
Mon, 23 Jul 2018 00:10:43 GMT
Last-Modified
Mon, 18 Apr 2016 20:43:28 GMT
X-Trans-Id
tx8d43a60a9f044acc913f3-005b551d02dfw1
ETag
8a1de68a7913e124f09dd7439bfe60c8
Content-Type
image/png
X-Timestamp
1461012207.21958
Cache-Control
public, max-age=43131
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
3882646
Expires
Mon, 23 Jul 2018 12:09:34 GMT
SalesforceSans-Bold.woff
interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/ 		37 KB
37 KB 		Font
General
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http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/SalesforceSans-Bold.woff
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
b4992065663c6c2cd81d2bddabe565f44c428be547a2b40850f1caa877710451

Request headers

Pragma
no-cache
Origin
http://interactive.salesforce.com
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Origin
http://interactive.salesforce.com

Response headers

Date
Mon, 23 Jul 2018 00:10:42 GMT
Last-Modified
Wed, 23 Sep 2015 14:33:45 GMT
Server
Microsoft-IIS/10.0
Accept-Ranges
bytes
ETag
"b0250dacf6d01:0"
Content-Length
37456
Content-Type
application/x-font-woff
SalesforceSans-Thin.woff
interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/ 		36 KB
36 KB 		Font
General
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http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/SalesforceSans-Thin.woff
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
50c3e6a7e6462f8ebcb40274538f145caffb7f5a36c0771ff0d2b275fb010b1a

Request headers

Pragma
no-cache
Origin
http://interactive.salesforce.com
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Origin
http://interactive.salesforce.com

Response headers

Date
Mon, 23 Jul 2018 00:10:42 GMT
Last-Modified
Wed, 23 Sep 2015 14:33:45 GMT
Server
Microsoft-IIS/10.0
Accept-Ranges
bytes
ETag
"a81b44dacf6d01:0"
Content-Length
37020
Content-Type
application/x-font-woff
SalesforceSans-Light.woff
interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/ 		37 KB
37 KB 		Font
General
Check archive.org
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Full URL
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/SalesforceSans-Light.woff
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
d3a091c2d781796fb1fb238fda765c529fccc0d1607da81b8825619ec9e54795

Request headers

Pragma
no-cache
Origin
http://interactive.salesforce.com
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Origin
http://interactive.salesforce.com

Response headers

Date
Mon, 23 Jul 2018 00:10:42 GMT
Last-Modified
Wed, 23 Sep 2015 14:33:45 GMT
Server
Microsoft-IIS/10.0
Accept-Ranges
bytes
ETag
"c88a27dacf6d01:0"
Content-Length
37568
Content-Type
application/x-font-woff
SalesforceSans-Regular.woff
interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/ 		36 KB
37 KB 		Font
General
Check archive.org
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Full URL
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/SalesforceSans-Regular.woff
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
0a61cbd23c3573322b08c52b18a44e4fb71a3d74a2ce04a62691dd6503c5f820

Request headers

Pragma
no-cache
Origin
http://interactive.salesforce.com
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Origin
http://interactive.salesforce.com

Response headers

Date
Mon, 23 Jul 2018 00:10:42 GMT
Last-Modified
Wed, 23 Sep 2015 14:33:45 GMT
Server
Microsoft-IIS/10.0
Accept-Ranges
bytes
ETag
"70f73cdacf6d01:0"
Content-Length
37348
Content-Type
application/x-font-woff
SalesforceSans-Regular.woff
interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/ Frame E6EB 		36 KB
37 KB 		Font
General
Check archive.org
Download Go to
Full URL
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/SalesforceSans-Regular.woff
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
0a61cbd23c3573322b08c52b18a44e4fb71a3d74a2ce04a62691dd6503c5f820

Request headers

Pragma
no-cache
Origin
http://interactive.salesforce.com
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
http://interactive.salesforce.com/Templates/ion/ion_Framework_v4.0/themes/Salesforce/theme.css
Origin
http://interactive.salesforce.com

Response headers

Date
Mon, 23 Jul 2018 00:10:42 GMT
Last-Modified
Wed, 23 Sep 2015 14:33:45 GMT
Server
Microsoft-IIS/10.0
Accept-Ranges
bytes
ETag
"70f73cdacf6d01:0"
Content-Length
37348
Content-Type
application/x-font-woff
ixp-icons.ttf
interactive.salesforce.com/Global/UxPlugins/ixp-social-share-v2/fonts/ 		2 KB
3 KB 		Font
General
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Full URL
http://interactive.salesforce.com/Global/UxPlugins/ixp-social-share-v2/fonts/ixp-icons.ttf?xflji4
Requested by
Host: code.jquery.com
URL: http://code.jquery.com/jquery-1.11.1.min.js
Protocol
HTTP/1.1
Server
52.23.55.224 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
Reverse DNS
ec2-52-23-55-224.compute-1.amazonaws.com
Software
Microsoft-IIS/10.0 /
Resource Hash
1786b1ef21aa762282a898ac9c95271005e62f12a7594fbcd0f4a176f3e7e476

Request headers

Pragma
no-cache
Origin
http://interactive.salesforce.com
Accept-Encoding
gzip, deflate
Host
interactive.salesforce.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept
*/*
Referer
http://interactive.salesforce.com/Global/UxPlugins/ixp-social-share-v2/ixp-social-share-v2.min.css?r=77.6771
Cookie
ASP.NET_SessionId=xqpaz0o5xczle5pwsdrbjvre; LiveBall=uid=367384&uky=Q3NT9PEH&rid=2708562
Connection
keep-alive
Cache-Control
no-cache
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer
http://interactive.salesforce.com/Global/UxPlugins/ixp-social-share-v2/ixp-social-share-v2.min.css?r=77.6771
Origin
http://interactive.salesforce.com

Response headers

Date
Mon, 23 Jul 2018 00:10:42 GMT
Last-Modified
Tue, 22 Mar 2016 20:11:12 GMT
Server
Microsoft-IIS/10.0
Accept-Ranges
bytes
ETag
"030d9fa7684d11:0"
Content-Length
2380
Content-Type
application/octet-stream
nr-1071.min.js
js-agent.newrelic.com/ Frame E6EB 		23 KB
9 KB 		Script
General
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https://js-agent.newrelic.com/nr-1071.min.js
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
Protocol
SPDY
Server
151.101.14.110 San Francisco, United States, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
56097e8b7ceb27db42a5e102af6d11dfdcaee13d8716477a8e242b4957d7a280

Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date
Mon, 23 Jul 2018 00:10:43 GMT
content-encoding
gzip
x-amz-request-id
481FE111768851BD
x-cache
HIT
status
200
content-length
9086
x-amz-id-2
0YRbL+xndniUNryTFyPMh7blhTKIHFgax7VZOYNB0faQOHdTX/PT1kK81w0HdqDzPFNiC/1Ey3g=
x-served-by
cache-fra19136-FRA
last-modified
Wed, 28 Feb 2018 23:33:31 GMT
server
AmazonS3
x-timer
S1532304643.174283,VS0,VE0
etag
"a1a545c95f313a230157b47dca555c25"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
5756
cae84bac5e
bam.nr-data.net/1/ Frame E6EB 		57 B
261 B 		Script
General
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Full URL
https://bam.nr-data.net/1/cae84bac5e?a=155466696,140626259&v=1071.385e752&to=ZAcDMEMAWEtSUxdbDV1NIDdhTkZKXFQWUQdBTAAXQRk%3D&rst=1203&ref=http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html&ap=28&be=250&fe=1191&dc=258&perf=%7B%22timing%22:%7B%22of%22:1532304641980,%22n%22:0,%22f%22:0,%22dn%22:0,%22dne%22:0,%22c%22:0,%22ce%22:0,%22rq%22:0,%22rp%22:124,%22rpe%22:125,%22dl%22:125,%22di%22:257,%22ds%22:257,%22de%22:257,%22dc%22:1191,%22l%22:1191,%22le%22:1192%7D,%22navigation%22:%7B%7D%7D&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1071.min.js
Protocol
HTTP/1.1
Server
162.247.242.20 , United States, ASN23467 (NEWRELIC-AS-1 - New Relic, US),
Reverse DNS
bam-8.nr-data.net
Software
/
Resource Hash
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1

Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips/intro1-32DP-14267W.html?gpgi=563&gpgk=YVM7WYWK
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Expires
Thu, 01 Jan 1970 00:00:00 GMT
Content-Length
57
Content-Type
text/javascript;charset=ISO-8859-1
nr-1071.min.js
js-agent.newrelic.com/ 		23 KB
0 		Script
General
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https://js-agent.newrelic.com/nr-1071.min.js
Requested by
Host: interactive.salesforce.com
URL: http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
Protocol
SPDY
Server
151.101.14.110 San Francisco, United States, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
56097e8b7ceb27db42a5e102af6d11dfdcaee13d8716477a8e242b4957d7a280

Request headers

Response headers

date
Mon, 23 Jul 2018 00:10:43 GMT
content-encoding
gzip
x-amz-request-id
481FE111768851BD
x-cache
HIT
status
200
content-length
9086
x-amz-id-2
0YRbL+xndniUNryTFyPMh7blhTKIHFgax7VZOYNB0faQOHdTX/PT1kK81w0HdqDzPFNiC/1Ey3g=
x-served-by
cache-fra19136-FRA
last-modified
Wed, 28 Feb 2018 23:33:31 GMT
server
AmazonS3
x-timer
S1532304643.174283,VS0,VE0
etag
"a1a545c95f313a230157b47dca555c25"
vary
Accept-Encoding
content-type
application/javascript
via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
5756
cae84bac5e
bam.nr-data.net/1/ 		57 B
146 B 		Script
General
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Full URL
https://bam.nr-data.net/1/cae84bac5e?a=155466696,140626259&v=1071.385e752&to=ZAcDMEMAWEtSUxdbDV1NIDdhTlVZQEQKXAUdAxIUSQ%3D%3D&rst=2790&ref=http://interactive.salesforce.com/20-customer-service-tips&ap=109&be=1388&fe=2788&dc=2321&perf=%7B%22timing%22:%7B%22of%22:1532304640569,%22n%22:0,%22f%22:732,%22dn%22:118,%22dne%22:421,%22c%22:421,%22ce%22:520,%22rq%22:520,%22rp%22:731,%22rpe%22:829,%22dl%22:733,%22di%22:2321,%22ds%22:2321,%22de%22:2332,%22dc%22:2788,%22l%22:2788,%22le%22:2788%7D,%22navigation%22:%7B%7D%7D&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1071.min.js
Protocol
HTTP/1.1
Server
162.247.242.20 , United States, ASN23467 (NEWRELIC-AS-1 - New Relic, US),
Reverse DNS
bam-8.nr-data.net
Software
/
Resource Hash
d10c94b6cdb747904baee9070f003bb45849da46f8100b1320f286c21cbcaaa1

Request headers

Referer
http://interactive.salesforce.com/20-customer-service-tips?d=null&nc=7010M000002IOyL&eid=dy-svc-eb&
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Content-Length
57
Content-Type
text/javascript;charset=ISO-8859-1

Verdicts & Comments Add Verdict or Comment

23 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

string| _lbapi_lb3id object| ixp function| _lbapi_XhrFactory function| _lbapi_urlencode function| _lbapi_idstg function| liveballConvert function| liveballTag function| liveballData function| liveballDataPost function| liveballScriptlet object| _lbapi_nativeXhr boolean| _lbapi_asynchronous string| _lbapi_3id_param string| _lbapi_rnd_param string| _lbapi_tag_param object| ES6Promise object| LBUI object| NREUM object| newrelic function| __nr_require undefined| $ undefined| jQuery object| jQuery111108590448696228594

2 Cookies

Domain/Path Name / Value
.salesforce.com/ Name: LiveBall
Value: uid=367384&uky=Q3NT9PEH&rid=2708562
interactive.salesforce.com/ Name: ASP.NET_SessionId
Value: xqpaz0o5xczle5pwsdrbjvre

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bam.nr-data.net
click.mail.salesforce.com
code.jquery.com
e1cdf27debbcccfacb7b-1feb03fb9fb6c1db63dc159c79f5a8c7.r87.cf1.rackcdn.com
interactive.salesforce.com
js-agent.newrelic.com
maxcdn.bootstrapcdn.com
salesforce.postclickmarketing.com
136.147.129.81
151.101.14.110
162.247.242.20
205.185.208.52
209.197.3.15
2a02:26f0:10::214:8efe
2a02:26f0:10::214:8f15
52.23.55.224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