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Submitted URL: http://ty.thethankyougpt.com/link?messageId=%3Csw-958b13e7-bae5-411d-aa5e-a25b82327566%40thankyouaiapp.com%3E&url=https%3A%2F...
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Submission: On September 28 via api from US — Scanned from AU
Effective URL: https://www.ty-gpt.com/?utm_source=smartlead+Abby&utm_medium=smartlead+Abby&utm_campaign=smartlead+Abby&utm_id=smartlea
Submission: On September 28 via api from US — Scanned from AU
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CHOOSE YOUR PLATFORM ZENDESK ZOHO DESK SALESFORCE DYNAMICS 365 CRISP INTERCOM GORGIAS HUBSPOT HELPSCOUT DIXA OTHER Close Zendesk Salesforce Intercom Gorgias * Integration * Features * Demo * Pricing * About * GET STARTED - IT'S FREE GET STARTED CLOSE 70% OF REOPENED TICKETS AUTOMATICALLY Reopened tickets are distracting your team? 70% of those are from customers who just want to thank you! We can help you re-close them automatically with advanced AI. So you can boost your team's efficiency and customer satisfaction. GET STARTED See it in Action! EVERY 5 SECONDS, A TICKET IS SOLVED BY THANK YOU GPT SOLVE NON-ACTIONABLE TICKETS Thank You GPT is a plugin that connects to your help desk and reviews your reopened tickets. The plugin closes only tickets that are non-actionable, meaning that the customer thanked you and has no additional requests. The plugin uses advanced AI to detect all kinds of “thank you” variations in all languages. With 99.9% accuracy, you won’t miss any important ticket. HOW THE PLUGIN WILL HANDLE CUSTOMER'S MESSAGES: Calvin 15 May 2023 6:04 pm Closed Got it, Joe. That was very helpful! Kelly 6 June 2023 4:41 pm Open Thanks, Jessica, but I still didn’t receive my order. Ricardo 1 July 2023 7:44 am Closed Muchas Gracias, Ricardo TRUSTED BY IT’S A WIN-WIN-WIN FOR YOUR TEAM, CUSTOMERS, AND THE BUSINESS PRODUCTIVE TEAM YOUR TEAM DOESN'T NEED ANOTHER DISTRACTION. REDUCE THEIR REPETITIVE TASKS AND HELP THEM FOCUS ON MORE URGENT TICKETS. DELIGHTED CUSTOMERS YOUR CUSTOMERS WILL EXPERIENCE FASTER RESPONSE TIMES TO THEIR IMPORTANT REQUESTS. AND WITH OUR NEW FEATURES YOU CAN TAKE ADVANTAGE OF THE LAST INTERACTION WITH THE CUSTOMER EVEN MORE. EFFICIENT BUSINESS DUE TO OUR UNLIMITED TICKETS OFFER, YOU WILL EXPERIENCE FULL SCALABILITY AND HELP YOUR BUSINESS GROW. YOU'LL SEE BETTER SUPPORT AT A LOWER COST. GET STARTED MAKE THE MOST OUT OF THE LAST INTERACTION WITH YOUR CUSTOMERS "THANK YOU" SOLVER A PLUGIN THAT CONNECTS TO YOUR HELPDESK, REVIEWS YOUR REOPENED TICKETS AND USES ADVANCED AI TO SOLVE 'THANK YOU' MESSAGES AUTOMATICALLY. THE PLUGIN ONLY SOLVES NON-ACTIONABLE TICKETS THAT DO NOT NEED EXTRA ATTENTION FROM YOUR TEAM. FRIENDLY RESPONDER AUTOMATICALLY SEND A CUSTOMIZED AND FRIENDLY RESPONSE BACK TO THE HAPPY CUSTOMER THAT JUST THANKED YOU. MANY OF OUR USERS UTILIZE THIS FEATURE TO SEND A REVIEW REQUEST ON G2, CAPTERRA, GOOGLE, TRIPADVISOR, ETC. PROMOTER THE PLUGIN TAGS SUPER DELIGHTED, SATISFIED AND EXCITED CUSTOMERS IN YOUR HELPDESK. THIS CAN HELP YOU IDENTIFY YOUR PROMOTERS AND START BUILDING A STRONG RELATIONSHIP WITH THEM. YOU CAN CONTACT THEM FOR UPSELLS, TESTIMONIALS, AND REVIEWS, ETC. DETRACTOR WE KNOW CUSTOMER SATISFACTION IS TOP OF THE MIND FOR YOU. BUT WHAT HAPPENS IF THE REOPENED TICKET IS FROM AN UNHAPPY CUSTOMER? WE’LL TAG THEM IN YOUR HELPDESK. ALLOWING YOU TO TRIGGER YOUR ESCALATION WORKFLOWS AND SOLVE THE PROBLEM WHILE THERE’S STILL TIME. CONNECTED TO THE TOOLS YOU LOVE HUNDREDS OF SATISFIED CUSTOMERS FROM SMALL BUSINESSES TO BILLION-DOLLAR COMPANIES “...Our team is so happy. It's so nice to have a few extra minutes for tasks that are actually important and not have to worry about replying with "thanks" or "thank you" hundreds of times a day…” PRACTI, YAEL KOMPANO Head of Customer Support "Great app, closed 80 tickets in 3 minutes for us once enabled - so helpful! Great support from Tamir to get it up and running. Worked a treat!" NANDO'S Gareth Southern, Head of People Services "I love the thank you app. It really helped us solve tickets much more efficiently. It allowed our agents to spend their time addressing important tasks instead of replying back to all the thank you messages they were receiving." SMALL LOVE (AHAVA KTANA) Israel Levin, CEO “…As a business handling a substantial volume of customer tickets each month, we found that the time spent reopening and closing tickets due to simple "thank you" responses were more than necessary…” FINITIONE Hen, FinitiOne "...After the upgrade with the ChatGPT, the app works great! It detects various types of responses, including those with signatures and other complexities, and solves them correctly…” DEEPOPTICS Sagiv, Deepoptics FAQ WE'VE ANSWERED THE MOST FREQUENT QUESTIONS BELOW. HOW MANY TICKETS CAN THE APP HANDLE? The app is completely scalable, so even the busiest service desks will be able to handle those unnecessary tickets without lifting a finger. There’s no limitation on the number of tickets processed once you get started with any paid subscription. CAN I PAY ANNUALLY BY BANK TRANSFER? Yes- reach out to us at help@ty-gpt.com for an annual invoice. WHAT HAPPENS IF I'M NOT HAPPY WITH THE RESULTS? CAN I GET A REFUND? Yes- We offer a 30 day money back guarantee. If at any point you're not happy with the results, please reach out to us and we'll send you a refund, no questions asked. WHAT LANGUAGES DOES THE "THANK YOU GPT" APP SUPPORT? The Thank You GPT supports all languages, and it works no matter which language your customers are speaking. IS MY DATA SECURE? Absolutely. 1. We don’t store any of your messages or metadata long term. Once processing is complete, everything is completely erased and no logs are kept. 2. Access is via an encrypted API key which is stored on a secured tokenization platform. 3. Our ChatGPT integration is done through Microsoft Azure. Your inputs are never available to ChatGPT/ OpenAI, never shared with other customers and are never used for training purposes. Learn more about Azure OpenAI security here. 4. Guaranteed safe and secure payments, powered by Stripe. 5. Network communication is secured with TLS version 1.2 and 1.3 using AES 256 encryption. 6. Runs in AWS data centers that have been certified as ISO 27001, PCI DSS Service Provider Level 1, and/or SOC 2 compliant. Learn more about AWS security here. CAN YOU SIGN AN NDA Reach out to us at help@ty-gpt.com if you need an NDA or Enterprise security. HOW MUCH TIME WILL I NEED TO INVEST DURING THE SETUP PROCESS? The setup process takes roughly five minutes and afterwards the app starts working automatically. Make sure to follow the installation instructions in the second tab on the marketplace listing. SEE MORE WHAT KIND OF SUPPORT IS AVAILABLE IF I ENCOUNTER ISSUES WITH THE APP? Please reach out to us at help@ty-gpt.com and we'll help you with any issues! CAN THE APP HANDLE "THANK YOU" MESSAGES IN DIFFERENT FORMATS OR WORDINGS? Yes! The app uses ChatGPT to detect almost all variations of thank you messages - even when your customers don't even include the word "thank you" ! HOW CAN I TRUST YOU? The integration runs in AWS data centers that have been certified as ISO 27001, PCI DSS Service Provider Level 1, and/or SOC 2 compliant. We don't store any data. Learn more about AWS security here. HOW CAN I TRACK WHICH TICKETS THE APP SOLVED? Auto-solved tickets are tagged as: "solved_by_thankyou_app", so you can search for the tag and check whenever you like. To help you stay "on top" of the app's performance, we also send a monthly report that will update you with this information. WILL WE NEED TO PUT EXAMPLE TICKETS TO TRAIN THE APP WHAT KIND OF “THANK YOU”S TO CLOSE? You don’t need to train the app at all. We’ve already done all the heavy work for you. All you need is to install the app from the marketplace and activate it. (It takes roughly a few minutes in total.) HOW DO I JUSTIFY THE COST TO MY BOSS? Our statistics show that out of your re-opened tickets, 50-70% are thank you messages. You can also calculate the actual cost per re-opened thank you ticket by multiplying that number with the 30 seconds or 1 minute it takes your agents to open, review and resolve the reopened tickets. On top of that, you need to take into account your employee experience- and how frustrating it is for your agents to handle those tickets. HOW DOES THE APP IDENTIFY A "THANK YOU" MESSAGE? When a customer responds to a solved ticket, the customer's message is being checked by AI to see if it includes a thank you message. If the AI is sure that no additional information or requests have been sent, and it's all clear- we solve the ticket automatically. HOW DOES THE MONEY BACK GUARANTEE WORK? If you’re not completely satisfied with the results you get when you from the app, get a full refund within the first 30 days- no questions asked! WHO IS IT FOR? Thank You GPT is an ideal solution for any business that wants to stop wasting time on non-actionable tickets. Best for desks dealing with upwards of 1,000 customer tickets per month. CAN WE EXCLUDE CERTAIN GROUPS FROM THE APP? Yes, that would be possible. Please contact us @ help@ty-gpt.com, and we can help you customize that to your needs. SEE LESS GET STARTED WE TAKE SECURITY SERIOUSLY SAFE PAYMENTS Transactions are encrypted for your security. NO DATA IS STORED We never retain customer information MS AZURE OPEN AI Powered by Azure and OpenAI for reliability. CERTIFIED AWS CENTERS Powered by Azure and OpenAI for reliability. WE CAN START SOLVING YOUR TICKETS TODAY CLICK ON "GET STARTED" TO CHOOSE YOUR HELPDESK AND LEARN MORE ABOUT HOW IT WORKS ON YOUR HELPDESK. COPY & PASTE YOU'LL BE DIRECTED TO YOUR HELPDESK'S MARKETPLACE. FOLLOW THE INSTRUCTIONS WHICH WILL INCLUDE COPYING AN API KEY. YOU'RE DONE! SOLVED TICKETS WILL BE TAGGED IN YOUR HELPDESK SO YOU CAN TRACK THE PLUGIN'S WORK. GET STARTED PRICING Monthly Annually UNLIMITED $59 GET STARTED Get Started - Risk Free 30-days free trial Unlimited tickets processed Solve Thank You Tickets Auto response to solved tickets Sentiment Analysis: Identify Promoters and Detractors Works in all languages Advanced AI with GPT4 30-days money-back guarantee UNLIMITED PRO+ $89 GET STARTED Everything in Unlimited, and: Dashboard with sharing capabilities Mark unsatisfied customers and trigger your escalation workflows. Free guided onboarding and 1:1 activation call Customize the groups for which tickets are monitored Send review requests to super-satisfied customers automatically Most Popular ENTERPRISE FROM $249 BOOK A CALL Everything in Unlimited Pro+, and: NDA Signature Private Environment Advanced analytics VIP support UNLIMITED $637 $708 GET STARTED Get Started - Risk Free 30-days free trial Unlimited tickets processed Solve Thank You Tickets Auto response to solved tickets Sentiment Analysis: Identify Promoters and Detractors Works in all languages Advanced AI with GPT4 30-days money-back guarantee UNLIMITED PRO+ $961 $1068 GET STARTED Everything in Unlimited, and: 30-days free trial Mark unsatisfied customers and trigger your escalation workflows. Free guided onboarding and 1:1 activation call Customize the groups for which tickets are monitored Send review requests to super-satisfied customers automatically Most Popular ENTERPRISE $2689 2988 BOOK A CALL Everything in Unlimited Pro+, and: NDA Signature Private Environment Advanced analytics VIP support STILL NOT SURE IF IT’S FOR YOU? WE’D LOVE TO CHAT AND ANSWER ANY QUESTIONS YOU MAY HAVE. LET’S SCHEDULE A 15-MINUTE CALL TO DISCUSS YOUR SPECIFIC NEEDS AND SEE HOW WE CAN HELP. SCHEDULE A CALL COMPANY FAQ PRODUCT PricingFeatures INTEGRATIONS ZendeskSalesforceIntercomDixaZoho DeskDynamics 365 GorgiasHubspotHelpscoutCrispOther Copyright © 2023 Thank you GPT. All Rights Reserved. Terms of UsePrivacy Policy