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PlatformHapi GuestAWS
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CONNECTING HOTELIERS WITH INNOVATION


Understand every facet of the guest journey, including the on-property
experience, at the corporate level. Create innovative digital guest engagements
quickly, cost-effectively and securely.


CONNECTING HOTELIERS WITH THEIR GUESTS


Hapi’s Salesforce Connector serves up PMS data like guest profiles, preferences
and past-stay information, allowing hotel operators to provide the most
personalized experiences and giving marketers a true 360-degree view of the
guest using the world’s most popular CRM.


CONNECTING TECHNOLOGY SUPPLIERS


Technology suppliers can innovate faster by building one connection to Hapi and
gaining access to all supported Property Management Systems. A connection to
Hapi opens up their market to hundreds of partner hotels.






WHY HAPI?

SIMPLIFY SYSTEM INTEGRATIONS

Too often, systems integrations are overwhelming the average hotelier. The data
we need to make better business decisions and improve the guest experience is
often stored in silos and not shared across the tech stack. At Hapi, we’ve built
an integrations and data-sharing platform to drastically and effectively improve
the process for a number of stakeholders. Hapi helps hotel operators and
technology providers streamline the integrations and data collections processes
with simple, cost-effective APIs. Based in Miami, today Hapi has employees and
technology partners across the globe.
Learn more about the Hapi Platform



WHAT IS HAPI?

ONE API, MANY CONNECTIONS

Hapi is a data-integrations platform that effectively improves the process of
extracting, cleaning and normalizing data for a number of stakeholders, allowing
them to innovate faster. At the core, Hapi has built a “hub” with deep, secure
APIs that allow one system to connect to multiple systems in a short amount of
time and with little to no development work on the hoteliers’ end. Equally
important, the integrations allow hoteliers access to many on-premise systems by
bringing the connectivity and data into a cloud environment.
Contact Us


HOW DOES HAPI WORK?

SCALABLE DATA FUNCTIONALITY

Hapi runs on AWS infrastructure and leverages open source technology to provide
data streaming functionality that is modern, secure and scalable. Data published
to a Hapi stream by a contributing system such as PMS or CRS is normalized into
a unified format and can be consumed by one or many receiving systems. Data
streams can be combined, filtered, cleansed and enriched with other data sources
or even by third parties, fueling entirely new services or enabling novel
opportunities.
Let's Connect



WHO WORKS WITH HAPI?


More Hotel PartnersMore Tech Partners

“Hapi – and especially the API part – has been very useful for us. They help us
integrate across a number of those different systems, normalize our guest data
and analyze it in a more comprehensive way.”
Shrikant Shenoy

Senior VP of Innovation, Digital Transformation and Strategy
Langham Hospitality Group






FROM THE LIBRARY




🎉 HAPI ATTENDING BOTH HITECTORONTO AND THE HOSPITALITY SHOW LAS VEGAS!

📣 Exciting News! Hapi is thrilled to announce our presence at two premier
hospitality events happening in the last week of June: HITEC Toronto and The
Hospitality Show! 🎉
READ POST


HOW CENTRALIZED DATA POWERS SONESTA’S AWARD-WINNING LOYALTY PROGRAM

After growing through acquisition, Sonesta turned to Hapi to centralize and
normalize guest data from multiple Property Management Systems across its
various brands in real-time, which will power a new Customer Data Platform.



READ POST


SEGREDO: HOW TECHNOLOGY WILL POWER HOSPITALITY’S RECOVERY

The hotel companies that are most nimble and can adapt to a new normal with
proactive strategies will fast become market leaders.
READ POST

All Posts




LEARN HOW HAPI CAN GET YOU CONNECTED

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