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14 Best Technical Documentation Examples, Templates, & Tools

Almanac Team

6.14.2022
min read

Have you ever wanted to have an easier time processing technical documentation?
Ever dreamed of an assistant to help you with your tasks? Having software tools
(like Almanac) and templates at your disposal is a fantastic approach to help
avoid the stress of producing the documentation yourself. These templates will
come in handy as they will assist you in producing documentation in a systematic
and orderly manner. 

Since these templates are industry-specific, you’ll be sure to find a template
for every profession and field to make work so much easier. The templates are
also meant to be as adaptable as possible, allowing you to tailor the material
to your specifications.


WHAT IS TECHNICAL DOCUMENTATION? 

Technical documentation is the basic knowledge of the underlying process and
procedures for interacting with or building on top of current technology. All
the applications on our phones and laptops require some level of understanding
to use. 

Today, many of us easily sift through standard elements like checkboxes,
buttons, forms, and more. In fact, every engineer who has ever written code in
any language has at some point referred to technical documentation. 

Technical documentation is an indispensable practice for any industry and is a
service that helps individuals understand websites and technology more
effectively. Having great technical documentation will not only benefit your
ROI, but it will also lead to a great user experience and time saved on customer
service. 


WHAT ARE THE DIFFERENT TYPES OF TECHNICAL DOCUMENTATION?

 * Process Documentation:
   
   Every stage of the development life cycle is usually documented in some way.
   This is where process documentation comes into play. Process documentation is
   very beneficial for companies as they help update information about the life
   cycle of a product. 


Examples of process documentation such as project proposals, progress reports,
and more all talk about how a product is developed and the milestones it
undergoes for internal members and clients.


 * User Documents:
   
   User documents, often known as product-based documents, are documentations
   that help you understand more about how to operate a product. User documents
   may include instructions on how to set up, start, troubleshoot, or repair a
   product. They might also explain the various features of the product and will
   help answer questions.
   
   Companies frequently provide such user documents with their products to help
   troubleshoot any problems a user might experience, but they are also
   available online through the customer support page. 


BENEFITS TO USING TECHNICAL DOCUMENTATION 

Technical documentation has measurable benefits for both you and the users of
your platform. Having clear reference materials to look back to can help your
users avoid asking a multitude of questions. The documentation of a computer
application might reveal issues, show how to improve these processes, and lead
to their resolution. 

Other benefits of technical documentation include increased sales due to easily
accessible platforms and upgraded computer system functionalities that better
represent what your company is trying to say.


TECHNICAL DOCUMENTATION EXAMPLES

Technical documentation can range from comprehensive applications that help you 

build your own websites, improving your website's visibility on a browser,
technological specs of your everyday devices, and more. Below are some examples
of technical documentation.



SQUARESPACE’S HELP CENTER



If you’ve ever wanted to start a website but didn’t know how, Squarespace is a
website builder that allows creative people to make their own amazing websites.
You don't need any coding experience to use Squarespace, as it only takes
minimal time and effort to create a stunning webpage. 

The Squarespace Help Center helps you create websites, format images, connect
your site to a domain, and more. 


STRIPE’S DEVELOPER QUICK START GUIDES 



Stripe is a service that allows anyone, particularly developers, to accept
payments online. With minimal effort, Stripe's API and SDK documentation gives
developers the accessibility to send invoices, accept payments, manage
subscription billing, and more. 

Stripe’s Quick Start Guides (as well as many other documents of theirs) help
developers get to work quickly on their platform with this technical
documentation support. 


GOOGLE SEARCH CONSOLE BEGINNER’S GUIDE



If you’ve ever thought of improving the visibility of your website on the Google
Search Engine, Google Search Console is your next best friend. As long as you
are willing to spend some time learning about search engine optimization (SEO),
Google Search Console will help you enhance the appearance and coverage of your
website. 

And Google Search Console makes it easy. With their Beginner’s Guide to Search
Console, they provide technical documentation so you can set up and use Google
Search Console a lot easier. 


APPLE’S IPHONE TECH SPECS



Everyone is familiar with the iPhone and its high-quality tech specs that have
people coming back for more. Their phone capacities, which range from 128GB to
1TB, make it easy for people to find a storage space that suits their needs. 

With all the technology involved, providing technical documentation to their
potential customers is a priority of Apple’s. From the camera to display to
carriers and much, much more, Apple covers it all. 


HOOLI’S DEVELOPER PORTAL

Almanac’s fictional “Hooli Developer Portal” on their site demonstrates how
Hooli creates a user experience to make search engines, emailing, knowledge
management, and messaging much easier. Hooli is capable of tracking data and
gadgets and provides innovative software and hardware services. And can share
all of this with their technical documentation! 


BEST TECHNICAL DOCUMENTATION TEMPLATES 

These templates below will provide you with all the tools you need in order to
create your own technical documentation. Consistently create a growing
enterprise by including an employee handbook, product requirements section, UX
report, clear system documentation examples, and more. 

That way, users and team members will help understand your company better.



EMPLOYEE HANDBOOK 



An employee handbook is great for technical documentation as it has the
potential to safeguard organizational and individual actions against accidents
that could result in lawsuits or termination. 

In order to create an employee handbook, you will need to look at the big
picture of your business and what your mission and values are. 

Almanac can help create an amazing employee handbook as it supports numerous
users, has slick design elements, and even encourages employees to contribute to
the layout of the handbook. Almanac is a living document management system in
the sense that it evolves with your firm. You can include the following:


 * Company Values
 * Mission Statement
 * General Employment Information
 * Workplace Safety and Security (Anti Discrimination and Anti Harassment Laws)
 * Code of Conduct and Confidentiality
 * Employee Benefits and Acknowledgements
 * Disciplinary Policies and Important Disclaimers

Try this template. 


PRODUCT REQUIREMENTS



Many of the crucial features for establishing product requirements are sometimes
given less attention than required. Luckily, Almanac is here to help when
building up product requirements. Below are some of the core requirements when
developing a product:

 * Epic Summary: This showcases the features of your product, as well as initial
   mockups and descriptions of what the product looks like.
 * Validation: This talks about the desired outcome of your product, formulating
   a hypothesis, and how you want to measure success.
 * Definition: This discusses assumptions, requirements, and questions about
   your product.
 * Development: This is all about the tracking and design of your product.

Try this template.


UX REPORT



This UX Report is part of a framework for speeding up your Qualitative Research
process, which you may utilize with or without UX Researchers. This template
from Almanac includes the following guidelines that can help you write your very
own UX Report:

 * Short Summary
 * Research Goal
 * Methodology
 * Key Insights*

*This includes the most important things you learned from your research and the
opportunities and recommendations to implement the insights you’ve gained.

Try this template.


INTERNAL ONBOARDING WIKI



Internal onboarding is a complete, deliberate process that begins when a job
candidate is offered a position that should last for the first year of work. A
strong onboarding experience gives new workers confidence in their decision to
join the firm and is a key component in their success, which is why having an
internal onboarding wiki is so essential.

A well-structured onboarding process is beneficial to the company. Planned
remote onboarding boosts employee productivity, promotes retention, and improves
new recruits' connections with their colleagues.

Try this template. 


PRODUCT ROADMAP

A product roadmap template can help you document the features and description of
your product all in one place. You can place hyperlinks for additional
information and document your start and end goals in an organized table. Product
roadmaps are perfect visual representations of the features of your product and
will help you look at the bigger picture of your operations. 

Try this template.


BEST TECHNICAL DOCUMENTATION TOOLS 


ALMANAC 



Almanac combines a comprehensive collaboration tool and internal wiki software
into a single, easy-to-use application. Its various features make creating your
internal wiki incredibly easy, and it was designed to replace archaic word
processing applications like Google Docs and Microsoft Word.

With Almanac, you can:

 * Instantly send messages and assign tasks
 * Create linked pages for your internal wiki
 * Edit and collaborate in real-time
 * Track changes, then compare and merge versions

Check out an interactive demo here:



‍

Almanac's unique Almanac Core feature, however, is what really sets them apart
from other applications. You can search through a large open-source library of
everything that can be found on the Almanac platform.



Features: 

 * Includes Almanac Core, an open-source library on their platform
 * Easily send messages to team members and other users
 * Custom fonts and rich-text formatting
 * Syncs with external services for ease of use
 * API support, as well as SAML + SSO security

Get a demo of Almanac


BIT.AI 



Bit.ai is a collaborative document-sharing platform that allows students and
instructors to work together on shared multimedia documents. It’s a useful tool
for educators who want to connect directly with student work and foster
collaborative learning. Bit.ai is available for corporations and schools and is
great at communication for ensuring responsibilities and deliverables are
available in real-time. 

The application can enhance a student's capacity to cooperate, whether they are
working together in class or after school. With Bit.ai, you will be able to have
the following accomplished quick and easy, all while linking to your other apps:

 * Dynamic notes
 * Papers
 * Wikis
 * Knowledge bases
 * Projects
 * Client deliverables
 * Technical docs
 * Training instructions
 * Client portals 

Features: 

 * Unlimited interactive documents with insights
 * Audience engagement analytics
 * Unlimited content library
 * Unlimited workspaces, folders and subfolders
 * Multiple brand scalability
 * Tutorials and email support

Pricing: 

 * Free
 * Pro: $8 per member per month
 * Business: $15 per member per month


WHATFIX 



Whatfix Desktop is a Digital Adoption Platform (DAP) that assists businesses in
onboarding, training, and supporting their users. Whatfix allows you to develop
and distribute relevant and customizable content as in-app experiences for
stand-alone applications in the form of Flows, help tips, videos, links, and
text.

Features: 

 * Identify user key behaviors when using an application
 * Easily create and publish content in engaging formats
 * Track the usage of widgets and help contents
 * Obtain user feedback on the help content in real-time
 * In-app messaging for announcements, surveys, and more

Pricing: 

 * Whatfix provides digital adoption solutions for your applications that are
   based on results. Because of this, Whatfix uses a personalized pricing
   strategy that is tailored to each company's specific needs. 


CONFLUENCE



Since its inception in 2004, Confluence has set the bar for the wiki software
space. Users have been able to collaborate and create material for various
projects and tasks using the platform. The app has founded countless wikis
throughout the years because of its built-in document editor.


Confluence's success can be traced to its inclusion in the Atlassian ecosystem.
Confluence's extensive plugin library has helped streamline technology to
improve knowledge and project management productivity. Nonetheless, because of
its age, it lacks critical current features that its expanding competitors
offer.

Features: 

 * Privacy and data encryption 
 * Integrates well across Atlassian suite
 * Interoperable across most operating systems
 * Real-time editing, conversations, and notifications
 * Offers administration features

Pricing: 

 * Free: Offers unlimited pages, macros, page versioning, apps, and
   integrations, plus basic admin and security for up to 10 users
 * Standard: At $5.50/user per month, Standard offers everything under Free plus
   page and space permissions, archive pages, page insights, and basic admin and
   security features.
 * Premium: At $10/user per month, Premium offers everything under Standard plus
   analytics, team calendars, inspect permissions, and bulk archives with
   advanced admin and security features.
 * Enterprise: Starting at $97,500, Enterprise offers everything in Premium plus
   24/7 Enterprise Support and Centralized Per-user licensing for up to 20,000
   users.


HOW TO CREATE GREAT TECHNICAL DOCUMENTATION 

Even if your program is complicated, its documentation should be simple and
straightforward. This is much easier said than done, as creating great technical
documentation may be both very monotonous and comprehensive. 

In order to have great technical documentation, you need to make it easy for
readers to find information about the features, functions, and resources
available to them. A table of contents and an outline of these active contents
would be helpful for users to clarify the features of your product, as well as
having system documentation examples ready for them to review.

Another significant feature to consider would be the version, compatibility,
language, and revision date connected with your technical documentation. This
information assists the reader in quickly determining whether they are on the
right page to solve their problems.


TECHNICAL DOCUMENTATION BEST PRACTICES 

Your organization's knowledge is better recorded and accessible with technical
documentation. Luckily, you can keep all of your documentation in one location
that is both accessible and valuable if you apply the appropriate techniques and
practices. 

Technical jargon might be difficult to comprehend, but excellent technical
documentation skills aid in comprehension and will allow you to complete more
work with less effort.


FOCUS ON A CLEAR END GOAL 

Focusing on a clear end goal will help you align your focus and improve your
product along the way. Identifying all the tasks ahead will not only help you
work efficiently, but it will also help transform your industry into a
multifaceted one.


KEEP IT ACCESSIBLE & HELPFUL

Make sure that when creating technical documentation you make it easy for
everyone to understand. Making something simple and enjoyable, and providing
clear system documentation examples, will make it more understandable to users
and interested parties.


SHOULD BE RESPONSIVE AND EASILY UPDATED 

Technical documentation that is responsive and easily updated helps keep users
in the loop for any updates and information they may be concerned about. 


CONCLUSION: BEST PLATFORM FOR TECHNICAL DOCUMENTATION? 

After all that’s been said, it's apparent that one program stands out as a clear
winner, and that software is none other than Almanac. Almanac is swiftly proving
to be a leader in technical documentation, thanks to everything it provides its
consumers – as well as its inexpensive price point.

If you're looking for the best platform with readily available software tools
and templates for your business, Almanac might be the solution to all of your
technical documentation needs. To discover more about how this wonderful
resource may help you manage your company and information more effectively,
contact their helpful sales team now, or create your free account today.


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