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Submitted URL: http://www.telstra.com.au/customer-terms/index.htm
Effective URL: https://www.telstra.com.au/customer-terms
Submission: On October 13 via manual from IN — Scanned from DE
Effective URL: https://www.telstra.com.au/customer-terms
Submission: On October 13 via manual from IN — Scanned from DE
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Publisher: Telstra Name: Our Customer Terms Copyrighted By: Telstra Family
Friendly: Yes Language: English
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Get the latest updates on how we're supporting you during COVID-19. Tell me more
Telstra Home Page
* Personal
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SUPPORT
* PERSONAL SUPPORT
* Accounts and billing
* Internet
* Mobiles and devices
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* Pre-Paid Services
* Phone line
* Entertainment and sport
* Explore support
* SUPPORT HOMEPAGES
* Personal
* Business
* Enterprise
* Explore support
* I WANT TO I WANT TO
* Download My Telstra app
* Sign in to webmail
* Understand my charges
* Make a payment
* Fix an internet issue
CONTACT US
* CONTACT US
* Accounts and billing
* Set up & technical support
* Products, plans and services
* Feedback and complaints
* Multilingual services
* Find a store
* Explore contact us
* Search
Search telstra.com
Suggestion will appear below the field as you type
POPULAR SEARCHES
* Apple watch
* Prepaid recharge
* Change of ownership
* Apple airpods
* Webmail
* Cart
View Cart
*
Sign in
* My Telstra
* Business Account
* Telstra Connect
* Telstra Plus
* Telstra Mail
Sign in
* My Telstra
* Business Account
* Telstra Connect
* Telstra Plus
* Telstra Mail
*
1. < Personal Home >
OUR CUSTOMER TERMS
CUSTOMER TERMS
Our Customer Terms set out terms and conditions on which we provide products and
services to Home and Family (Consumer or Personal), Business and Government and
Telstra Wholesale customers.
HOME AND FAMILY TERMS
BUSINESS AND GOVERNMENT TERMS
DSA GENERAL & SERVICE TERMS
IMPORTANT WARRANTY INFORMATION
This information relates to the warranties referred to in Our Customer Terms.
These warranties are in addition to your rights under the Australian Consumer
Law. See Important Warranty Information (PDF, 64KB) for more details.
TELSTRA WHOLESALE
This document contains the terms relating to Telstra Wholesale Services and can
be viewed in either
PDF format (PDF, 521KB) or Word format (DOC, 339KB).
GOOGLE PLAY
See the terms and conditions related to billing information of Google play.
Top
HELP
* Contact us
* Support
* Find a store
* Check for outages
* Troubleshoot an issue
* Consumer advice
* Financial hardship
HELP
* Contact us
* Support
* Find a store
* Check for outages
* Troubleshoot an issue
* Consumer advice
* Financial hardship
ABOUT
* About us
* Careers
* Partners and causes
* Investors
* Sitemap
ABOUT
* About us
* Careers
* Partners and causes
* Investors
* Sitemap
PRIVACY AND TERMS
* Critical Information Summaries
* Our customer terms
* Your information
* Privacy
* Our website terms
PRIVACY AND TERMS
* Critical Information Summaries
* Our customer terms
* Your information
* Privacy
* Our website terms
OTHER TELSTRA SITES
* Telstra Wholesale
* Global Enterprises & Services
* Telstra Media
* Telstra Health
* Telstra Plus
OTHER TELSTRA SITES
* Telstra Wholesale
* Global Enterprises & Services
* Telstra Media
* Telstra Health
* Telstra Plus
FIND US
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