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Text Content

 
   
 * Service Co-Pilot
   * Service Co-Pilot Platform
   * Prescriptive Field Service Analytics
   * Intelligent Troubleshooting & Repair
 * Service Co-Pilot
   
   WHAT IS
   SERVICE
   CO-PILOT
   
   Overview
   
   PRESCRIPTIVE ANALYTICS
   FOR YOUR FIELD SERVICES
   
   Service insights
   
   INTELLIGENT TROUBLESHOOTING
   & REPAIR SOFTWARE
   
   Intelligent Triage
 * Customers
   * Customer Stories
   * Industrial Machinery
   * Medical Devices
   * Printing
   * Food Equipment
   * High Tech and Electronics
   * Appliances
 * Customers
   
   CUSTOMER
   STORIES
   
   Overview
   
   INDUSTRIAL MACHINERY
   
   MEDICAL DEVICES
   
   PRINTING
   
   FOOD EQUIPMENT
   
   HIGH TECH AND ELECTRONICS
   
   APPLIANCES

 * Resources
   * 2023 Field Service Benchmark Report
   * Resource Library
 * Blog
 * Company
   * About Us
   * Careers
   * Events
   * Partner Program
   * Contact Us
   * Security

  Get a Demo


SERVICE INSIGHTS™


AI GUIDING SERVICE LEADERS TO MAKE THE BEST DECISION FOR ANY CHALLENGE



TEST DRIVE SERVICE INSIGHTS TEST DRIVE SERVICE INSIGHTS



ANALYZE WORKFORCE PERFORMANCE, CUSTOMER RISK, & PRODUCT QUALITY TRENDS.

Get everything from service performance overviews to tailored recommendations on
where to focus your attention – all in one place.

Track service performance data across your org using Aquant’s field service
reporting software – no lengthy data management required. Get tailored
recommendations about what areas of focus will make the biggest impact on
improving service delivery

Objectively understand technician performance to identify training needs

 * Review visit data & prevent customer escalations before they start
 * Understand product performance & zero in on cost drivers
 * With the help of generative AI, cut through the noise and prioritize the
   customers, teams, and products that need more attention and resources.

LAUNCH YOUR SERVICE REPORTS


POWERFUL, EASY TO USE, AND READY FROM DAY ONE.

Connect your data sources to Service Insights for comprehensive field service
reporting. No need for time-consuming, cross-functionally complicated internal
builds that often end up deprioritized by internal BI teams.

Service Insights integrates directly with your CRM to seamlessly enhance your
existing workflow – Leave the build to us and focus your energy on elevated
service delivery.

WITH SERVICE INSIGHTS, YOU CAN:

 * PREDICT
   
   Predict service and customer needs with proactive answers to key business
   questions

 * DISCOVER
   
   Discover organizational truths via service data that is translated into clear
   themes and easy-to-understand stories about your business

 * SURFACE
   
   Surface new opportunities and create data-driven plans

TRY SERVICE INSIGHTS


SERVICE REPORTING SOFTWARE BUILT FOR THE WORLD’S MOST SERVICE-ORIENTED BRANDS.



GET A DEMO OF SERVICE INSIGHTS

Find the top opportunities to improve efficiency & reduce costs in your service
org today.

Get Started

THESE SERVICE LEADERS ARE LEVELING UP THEIR MANAGEMENT BY LEVELING UP THEIR
MEASUREMENT.

"Service Insights is like a scoreboard where you’re able to reflect the
performance of your team in real dollars as well as efficiency."

 * Pierre Malboeuf
 * Hologic


CHECK IT OUT FOR YOURSELF

Click the hotspots in the demo below to explore Service Insights


Request a Demo
Test Drive Intelligent Triage


READY TO TAKE YOUR SERVICE OPERATION TO THE NEXT LEVEL?

Request a demo
 * Service Co-Pilot
   * Service Co-Pilot Platform
   * Prescriptive Analytics for Field Service
   * Intelligent Troubleshooting & Repair Software
 * Resources
   * 2023 Field Service Benchmark Report
   * Resource Library
 * Blog
 * Company
   * About Us
   * Careers
   * Events
   * Partner Program
   * Contact Us
   * Security


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