Submitted URL: https://help.clicks.co.za/helpdesk/tickets/1173915
Effective URL: https://help.clicks.co.za/support/login
Submission: On February 21 via manual from ZA — Scanned from DE

Summary

This website contacted 5 IPs in 2 countries across 5 domains to perform 15 HTTP transactions. The main IP is 18.158.245.53, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is help.clicks.co.za.
TLS certificate: Issued by R3 on January 17th 2024. Valid for: 3 months.
This is the only time help.clicks.co.za was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 5 18.158.245.53 16509 (AMAZON-02)
1 1 52.58.76.42 16509 (AMAZON-02)
1 1 35.157.19.49 16509 (AMAZON-02)
9 108.138.19.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
15 5
Apex Domain
Subdomains
Transfer
10 freshdesk.com
clicks-group.freshdesk.com
euc-assets1.freshdesk.com — Cisco Umbrella Rank: 285395
euc-assets2.freshdesk.com — Cisco Umbrella Rank: 285926
euc-assets7.freshdesk.com — Cisco Umbrella Rank: 296423
euc-assets4.freshdesk.com — Cisco Umbrella Rank: 290826
euc-assets9.freshdesk.com — Cisco Umbrella Rank: 281615
euc-assets10.freshdesk.com — Cisco Umbrella Rank: 300490
410 KB
6 clicks.co.za
help.clicks.co.za
clicks.co.za
43 KB
2 gstatic.com
fonts.gstatic.com
31 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 48
1 KB
1 myfreshworks.com
clicks-group.myfreshworks.com
869 B
15 5
Domain Requested by
5 help.clicks.co.za 3 redirects help.clicks.co.za
3 euc-assets1.freshdesk.com help.clicks.co.za
euc-assets1.freshdesk.com
2 fonts.gstatic.com fonts.googleapis.com
2 euc-assets2.freshdesk.com help.clicks.co.za
1 euc-assets10.freshdesk.com help.clicks.co.za
1 euc-assets9.freshdesk.com help.clicks.co.za
1 euc-assets4.freshdesk.com help.clicks.co.za
1 euc-assets7.freshdesk.com help.clicks.co.za
1 clicks.co.za help.clicks.co.za
1 fonts.googleapis.com help.clicks.co.za
1 clicks-group.freshdesk.com 1 redirects
1 clicks-group.myfreshworks.com 1 redirects
15 12

This site contains links to these domains. Also see Links.

Domain
www.clicks.co.za
clicks-group.myfreshworks.com
Subject Issuer Validity Valid
help.clicks.co.za
R3
2024-01-17 -
2024-04-16
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2023-05-11 -
2024-06-07
a year crt.sh
upload.video.google.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh
*.clicks.co.za
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-05-09 -
2024-05-28
a year crt.sh
*.gstatic.com
GTS CA 1C3
2024-02-05 -
2024-04-29
3 months crt.sh

This page contains 1 frames:

Primary Page: https://help.clicks.co.za/support/login
Frame ID: DCDDC4D94579EC0F3AE44A638C03CF07
Requests: 15 HTTP requests in this frame

Screenshot

Page Title

Sign into : Clicks Group Customer Service Portal

Page URL History Show full URLs

  1. https://help.clicks.co.za/helpdesk/tickets/1173915 HTTP 302
    https://help.clicks.co.za/support/login HTTP 302
    https://clicks-group.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fclic... HTTP 302
    https://clicks-group.freshdesk.com/freshid/authorize_callback?hd=help.clicks.co.za&error=login_required&error_d... HTTP 302
    https://help.clicks.co.za/freshid/authorize_callback?hd=help.clicks.co.za&error=login_required&error_d... HTTP 302
    https://help.clicks.co.za/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+/(?:sys_master|hybr|_ui/(?:.*responsive/)?(?:desktop|common(?:/images|/img|/css|ico)?))/

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

15
Requests

100 %
HTTPS

43 %
IPv6

5
Domains

12
Subdomains

5
IPs

2
Countries

472 kB
Transfer

1473 kB
Size

5
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://help.clicks.co.za/helpdesk/tickets/1173915 HTTP 302
    https://help.clicks.co.za/support/login HTTP 302
    https://clicks-group.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fclicks-group.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelp.clicks.co.za&response_type=code&hd=clicks-group.freshdesk.com HTTP 302
    https://clicks-group.freshdesk.com/freshid/authorize_callback?hd=help.clicks.co.za&error=login_required&error_description=user_login_is_required HTTP 302
    https://help.clicks.co.za/freshid/authorize_callback?hd=help.clicks.co.za&error=login_required&error_description=user_login_is_required HTTP 302
    https://help.clicks.co.za/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

15 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
help.clicks.co.za/support/
Redirect Chain
  • https://help.clicks.co.za/helpdesk/tickets/1173915
  • https://help.clicks.co.za/support/login
  • https://clicks-group.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fclicks-group.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelp.clicks.co.za&resp...
  • https://clicks-group.freshdesk.com/freshid/authorize_callback?hd=help.clicks.co.za&error=login_required&error_description=user_login_is_required
  • https://help.clicks.co.za/freshid/authorize_callback?hd=help.clicks.co.za&error=login_required&error_description=user_login_is_required
  • https://help.clicks.co.za/support/login
17 KB
8 KB
Document
General
Full URL
https://help.clicks.co.za/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.245.53 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-245-53.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
5b26e62db35e59a79650343cdad4476abc94d75342848b9c06bf55ec198f588d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 21 Feb 2024 12:31:53 GMT
etag
W/"6379bdc553db9abba6fa6ec1958b0136"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
141
x-frame-options
DENY
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
298 198
x-ratelimit-reset
210224123253
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
e9b79b57-3b7a-4384-a23c-c28013de678c
x-trace-id
00-5b596409db7c2962ba42945921f035eb-daaca505e1e39c24-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
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expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://help.clicks.co.za/support/login
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
53
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-request-id
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x-xss-protection
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falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
euc-assets1.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://euc-assets1.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: help.clicks.co.za
URL: https://help.clicks.co.za/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.138.19.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-138-19-6.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.clicks.co.za/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Fri, 05 Jan 2024 18:34:49 GMT
content-encoding
gzip
via
1.1 9672a97668a5842cedcfaee3e743019e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P7
age
4039025
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
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last-modified
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server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
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theme.css
help.clicks.co.za/support/
80 KB
23 KB
Stylesheet
General
Full URL
https://help.clicks.co.za/support/theme.css?v=2&d=1662299332
Requested by
Host: help.clicks.co.za
URL: https://help.clicks.co.za/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.245.53 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-245-53.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Tue, 30 Jan 2024 05:23:51 GMT
content-encoding
gzip
via
1.1 df327bd0c8709a81ade8602ac9ef16e0.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P7
age
1926484
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
1049
last-modified
Wed, 18 Jan 2023 11:01:31 GMT
server
AmazonS3
etag
"26473e8f74848a765c658c491d85cb60"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:regular,italic,500,700,700italic
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://help.clicks.co.za
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Wed, 21 Feb 2024 07:34:45 GMT
x-content-type-options
nosniff
age
17829
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15744
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:48 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
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cache-control
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Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Roboto:regular,italic,500,700,700italic
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://help.clicks.co.za
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Tue, 20 Feb 2024 19:02:11 GMT
x-content-type-options
nosniff
age
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content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
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content-length
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x-xss-protection
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last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
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cache-control
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accept-ranges
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expires
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45 KB
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Full URL
https://euc-assets1.freshdesk.com/assets/glyphs_806cbcf995b2dd24e031adc0e2d25137.woff2
Requested by
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Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://euc-assets1.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Origin
https://help.clicks.co.za
accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.184 Safari/537.36

Response headers

date
Tue, 20 Feb 2024 12:59:00 GMT
via
1.1 d76db2cbee553c8bb2de7fd88a960646.cloudfront.net (CloudFront)
last-modified
Fri, 04 Nov 2022 06:34:45 GMT
server
AmazonS3
x-amz-cf-pop
FRA56-P7
age
84775
x-amz-server-side-encryption
AES256
etag
"ea8dacc0d3a08fc434a473ed37c315fb"
access-control-max-age
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access-control-allow-methods
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x-cache
Hit from cloudfront
access-control-allow-origin
*
accept-ranges
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content-length
45740
x-amz-cf-id
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Verdicts & Comments Add Verdict or Comment

91 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18306751458621823028 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

5 Cookies

Domain/Path Name / Value
help.clicks.co.za/ Name: _x_w
Value: 5_2
clicks-group.myfreshworks.com/ Name: XSRF-TOKEN
Value: 71b6b794-70ae-4590-9bb9-874f46e30bda.jI01IDztrEU8iDJHNHtGzOjAZfrAp5oAM3yZdomWjX4=
clicks-group.freshdesk.com/ Name: _x_w
Value: 5_2
help.clicks.co.za/ Name: _helpkit_session
Value: BAh7CUkiD3Nlc3Npb25faWQGOgZFVEkiJTBhOTdhYjdhNTNlNjUxMjMyMzYwY2U3YzE3YjRiNmMxBjsAVEkiDnJldHVybl90bwY7AEZJIh4vaGVscGRlc2svdGlja2V0cy8xMTczOTE1BjsARkkiCmZsYXNoBjsAVHsHSSIMZGlzY2FyZAY7AFRbAEkiDGZsYXNoZXMGOwBUewZJIgtub3RpY2UGOwBGMEkiEF9jc3JmX3Rva2VuBjsARkkiMUZ0YVNQdWtxUFIrd2lQLy9tdVBGNTdtYUkzRXdTeVA5UDJBREZFQzNtUkE9BjsARg%3D%3D--cd6d462d75b9666ca55d01d8ea1a19441bcaa113
.clicks.co.za/ Name: __cf_bm
Value: BNEyZP5_qBLOgrG71NouaObRYhJumSUGDa46quulCGM-1708518713-1.0-ATlRRR9xUbfmfvT9XOLJ/UsY01bCBM6NnWYN2Y33ZhwEkRaVEIX7vuzgaJwf5y529WE0hn3T4AgFdm0z+vMc1ik=

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

clicks-group.freshdesk.com
clicks-group.myfreshworks.com
clicks.co.za
euc-assets1.freshdesk.com
euc-assets10.freshdesk.com
euc-assets2.freshdesk.com
euc-assets4.freshdesk.com
euc-assets7.freshdesk.com
euc-assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
help.clicks.co.za
108.138.19.6
18.158.245.53
2606:4700::6811:6f19
2a00:1450:4001:81c::200a
2a00:1450:4001:829::2003
35.157.19.49
52.58.76.42
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