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Contentsquare - back to home page Menu
 * Why Contentsquare Why Contentsquare
   ×
   Why Contentsquare
   What Makes Us Unique?
   
   Power more human experiences
   
   Understand the Customer Experience
   
   Build empathy with a holistic picture of customer unique behavior, feelings
   and intent
   
   Drive Intelligent Action at Scale
   
   Empower your whole team to make smarter, faster decisions
   
   Build Trust
   
   Build customer trust with secure, private and accessible experiences
   
   Business Benefits
   
   Grow faster, move faster, achieve customer happiness
   
   Faster Growth
   
   Execute growth strategies faster than the competition
   
   Greater Agility
   
   Keep with with unpredictable market disruptions and changing customer
   expectations
   
   Customer Happiness
   
   Put customer happiness at the center of your business outcomes
   
   What is Digital Experience Analytics
   
   Transform your digital strategy
   
   Forrester’s Total Economic Impact™ Study & Benefits Calculator
   
   Discover some of the Forrester study’s key findings—and to learn why proving
   ROI on CX is more urgent than it’s ever been before.

 * Product Product
   ×
   Product
   Digital Experience Analytics Cloud
   
   Deliver understanding, action and trust with our enterprise product
   
   Capabilities
   
   Supercharge customer experiences with powerful digital experience analytics
   capabilities
   
   Contentsquare Services
   
   Onboard and grow faster with strategic and operational services
   
   Partner Ecosystem
   
   Leverage our leading ecosystem of technology and solution partners
   
   Digital Experience Analytics Cloud
   
   Deliver understanding, action and trust with our enterprise product
   
   CS Digital
   
   Reveal why users behave the way they do
   
   CS Insights
   
   Prioritize optimization efforts by business impact
   
   CS Find & Fix
   
   Eliminate customer frustration and recover revenue
   
   CS Apps
   
   Optimize mobile app experiences
   
   CS Platform
   
   A secure, private, intelligent cloud platform
   
   CS Merchandising
   
   Increase product performance and revenue
   
   CS Retail Media
   
   Share product and retail media performance analytics in real-time
   
   Capabilities
   
   Supercharge customer experiences with powerful digital experience analytics
   capabilities
   
   Benchmarks
   
   Compare your experience metrics against industry peers
   
   Customer Journey Analysis
   
   Understand the customer journey from entry to exit
   
   Zone-Based Heatmaps
   
   Visualize data with heat mapping analytics
   
   Session Replay
   
   Capture and review user behavior
   
   Artificial Intelligence
   
   AI driven insights with intelligent recommendations
   
   Digital Experience Monitoring
   
   Conduct quantitative research and prioritize issues
   
   Impact Quantification
   
   Quantify data issues impacting your conversion rate
   
   Form Analysis
   
   Understand how your forms are performing
   
   Data Privacy & Security
   
   Cookieless experience analytics built for privacy and security
   
   Integrations & APIs
   
   Integrate existing tech stacks with pre-built APIs
   
   Contentsquare Services
   
   Onboard and grow faster with strategic and operational services
   
   Client Success Program
   
   A prescriptive, best-practices blueprint for your success
   
   Professional Services
   
   Deeper level customer experience expertise
   
   Partner Ecosystem
   
   Leverage our leading ecosystem of technology and solution partners
   
   Technology Partners
   
   Leverage certified, pre-built technology integrations
   
   Solutions Partners
   
   Tap our extensive network of established relationships

 * Customers

 * Solutions
   
   Solutions
   ×
   
   Solutions
   
   For Teams
   
   Align and empower all teams to make impactful decisions
   
   Digital Marketing
   
   Personalize the customer journey map and increase conversions
   
   Analytics
   
   AI analytics with automatic insights
   
   Ecommerce
   
   Turn browsing shoppers into customers
   
   Design & UX
   
   Identify opportunities for design and UX optimization
   
   Operations & IT
   
   Quickly monitor application and site performance
   
   Product
   
   Product performance analytics and insights
   
   For Industries
   
   Capture data insights for all your customers from a wide scope of industries
   
   B2B
   
   Improve leads and conversions
   
   Financial Services
   
   Discover pain points for FinServ customers
   
   Retail
   
   Deliver outstanding digital experience for retail customers
   
   Telecom
   
   Quickly convert telecom users
   
   Travel & Hospitality
   
   Increase bookings and reservations
   
   Public Sector
   
   Give your visitors what they need

 * Company Company
   ×
   About Us
   
   
   
   Careers
   
   
   
   Events & Webinars
   
   
   
   News
   
   
   
   Impact
   
   
   
   Awards
   
   

 * Insights Insights
   ×
   Blog
   
   
   
   2023 Digital Benchmark Report & Interactive Explorer
   
   
   
   Resources
   
   
   
   Insights
   
   
   
   Forrester TEI Study & Benefits Calculator
   
   

 * CX Circle
 * Get a demo




MEET THE FUTURE OF EXPERIENCE ANALYTICS.

Contentsquare signs a definitive agreement to acquire Heap, unlocking a new era
of customer insights.

Read the announcement

 * Read the Announcement
 * Smarter insights
 * Shared insights


ONE PLATFORM, CONNECTED USE CASES, SHARED INSIGHTS.

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Smarter insights


UNDERSTAND EVERY JOURNEY, END-TO-END

Together, Contentsquare and Heap will provide teams with a 360 view of every
experience across web and apps, offering an all-in-one analytics platform and
advanced alternative to traditional analytics. 

Ready to deliver better experiences faster? We are.

Read more
"

> The acquisition of Heap will extend Contentsquare’s platform capabilities with
> deeper and broader insights. It marks a critical milestone in our journey to
> maximize value for customers through breaking down data silos, fostering
> collaboration and giving all teams a 360 view of their customers’ experience.
> Together we are uniquely positioned to transform the experience analytics
> industry and give everyone the experience they love, seek and deserve."

Jonathan Cherki

CEO & Founder of Contentsquare

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Shared insights


ONE PLATFORM TO ALIGN TEAMS

With its unique behavioral and contextual metrics, Contentsquare offers a
holistic view of the customer experience, enabling teams to understand why
people behave the way they do online in order to optimize for engagement, reduce
friction, and improve conversion.

Heap’s Product Analytics allows teams to surface key events that occur over a
user’s lifetime, such as where a user drops off and what features they are
engaging with, as well as the user lifetime value of these interactions.

Together we will align teams around 360 degrees of experience. No more data
silos, better collaboration. 

Read more


TRUSTED BY LEADING BRANDS THAT CARE ABOUT EXPERIENCES


 * 
 * 
 * 
 * 
 * 


DELIVER BETTER DIGITAL EXPERIENCES, FASTER.



Get a Contentsquare demo



LOCATIONS:

Show Location Details
 * Paris
   
   contact-fr@contentsquare.com
   WeWork 7 rue de Madrid,
   Paris 75008
   France

 * New York
   
   contact-us@contentsquare.com
   53 Beach Street,
   New York , NY, 10013
   United States

 * Sydney
   
   161 Castlereagh St,
   Sydney NSW 2000
   Australia

 * Madrid
   
   Paseo de la Castellana, 163,
   Madrid 28046
   Spain

 * Dubai
   
   One Central, Level 3, The Office 3 at Dubai World Trade Centre,
   Dubai
   United Arab Emirates

 * Milan
   
   Via Vittor Pisani, 12,
   Milano 20124
   Italy

 * Lyon
   
   73 rue de la République,
   , Lyon, 69002
   France

 * Denver
   
   1651 Platte St.,
   Denver , Colorado, 80202
   United States

 * Rennes
   
   6 Rue des Francs, Bourgeois,
   35000 Rennes
   France

 * Barcelona
   
   Calle Aragó 326, principal 1,
   Barcelona 08009
   Spain

 * London
   
   contact-uk@contentsquare.com
   10 Devonshire Square, 3rd Floor,
   London EC2M 4YP
   United Kingdom

 * Singapore
   
   9 Battery Road,
   049910
   Singapore

 * Tokyo
   
   9F 1-6-5, Marunouchi, WeWork Marunouchi Kitaguchi,
   Chiyoda City , Tokyo-to, 100-0005
   Japan

 * Munich
   
   contact-de@contentsquare.com
   Implerstraße 25A,
   81371 München
   Germany

 * Tel Aviv
   
   Atrium Tower, 2 Jabontinsky Street,
   Ramat Gan 5250501
   Israel

 * Amsterdam
   
   Weesperstraat 61, 1018 VN,
   Amsterdam
   Netherlands

Contentsquare - back to home page

A Global Experience Analytics Leader

 * 
 * 
 * 
 * 
 * 

 * About Us
   * Press
   * Media Kit
   * Leadership
   * Careers
   * Job Openings
 * Partners
   * Partner Ecosystem
   * Become a Partner
   * Partner Login
 * Support
   * Training & Certification
   * FAQs
   * Help Center
   * Digital Accessibility Statement
 * Privacy Center
   * Privacy Policy
   * Cookie Policy
   * Security at Contentsquare

© 2023

 * Legal
 * Modern Slavery Statement




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However, blocking some types of cookies may impact your experience of the site
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