www.tidio.com Open in urlscan Pro
104.26.7.164  Public Scan

Submitted URL: http://tidio.co/
Effective URL: https://www.tidio.com/
Submission: On August 04 via manual from US — Scanned from DE

Form analysis 0 forms found in the DOM

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THIS WEBSITE USES COOKIES

Some of them are required to ensure the website’s proper functioning (the
so-called necessary cookies). Others (e.g., for statistical and marketing
purposes) are only used with your consent.

You will find more information on how we use cookies here: Privacy Policy
Consent Selection
Necessary

Preferences

Statistics

Marketing

Manage cookies
Necessary 24

Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
Cookiebot
1
CookieConsentStores the user's cookie consent state for the current domain
Expiry: 1 yearType: HTTP
Freewheel
1
SESS#Preserves users states across page requests.
Expiry: SessionType: HTTP
Google
1
test_cookieUsed to check if the user's browser supports cookies.
Expiry: 1 dayType: HTTP
LinkedIn
1
li_gcStores the user's cookie consent state for the current domain
Expiry: 2 yearsType: HTTP
Nativo
1
opt_outUsed to detect if the visitor has accepted the marketing category in the
cookie banner. This cookie is necessary for GDPR-compliance of the website.
Expiry: 1 yearType: HTTP
New Relic
1
JSESSIONIDPreserves users states across page requests.
Expiry: SessionType: HTTP
Typeform
10
#.#-#-#-#-#.ackUsed to contain user’s survey and quiz answers in Local Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.inProgressUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.queueUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.reclaimEndUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.reclaimStartUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
__cf_bmThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 1 dayType: HTTP
AWSALBTGRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Expiry: 7 daysType: HTTP
AWSALBTGCORSRegisters which server-cluster is serving the visitor. This is used
in context with load balancing, in order to optimize user experience.
Expiry: 6 daysType: HTTP
debugThis cookie is used to detect errors on the website - this information is
sent to the website's support staff in order to optimize the visitor's
experience on the website.
Expiry: PersistentType: HTML
tf_random_idUsed to implement forms on the website.
Expiry: PersistentType: HTML
homepage-cdn.tidio.com
4
NEXT_LOCALEThis cookie stores information about the language the user has
selected.
Expiry: 1 yearType: HTTP
ppwp_wp_sessionPreserves users states across page requests.
Expiry: 1 dayType: HTTP
tid_uuidAllows the website to verify visitor's payment inside app.
Expiry: 1 dayType: HTTP
tidio_state_#_widget_positionContains the visual and functionality settings for
the chat function on the website.
Expiry: PersistentType: HTML
play.google.com
youtube.com

2
CONSENT [x2]Used to detect if the visitor has accepted the marketing category in
the cookie banner. This cookie is necessary for GDPR-compliance of the website.
Expiry: 2 yearsType: HTTP
tidio.com
1
AA_TESTPending
Expiry: 15 daysType: HTTP
www.tidio.com
1
i18nextLngDetermines the preferred language of the visitor. Allows the website
to set the preferred language upon the visitor's re-entry.
Expiry: PersistentType: HTML
Preferences 13

Preference cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.
LinkedIn
2
lang [x2]Remembers the user's selected language version of a website
Expiry: SessionType: HTTP
YouTube
10
VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with
integrated YouTube videos.
Expiry: 179 daysType: HTTP
YSCRegisters a unique ID to keep statistics of what videos from YouTube the user
has seen.
Expiry: SessionType: HTTP
ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-cast-availableStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-cast-installedStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-connected-devicesStores the user's video player preferences using
embedded YouTube video
Expiry: PersistentType: HTML
yt-remote-device-idStores the user's video player preferences using embedded
YouTube video
Expiry: PersistentType: HTML
yt-remote-fast-check-periodStores the user's video player preferences using
embedded YouTube video
Expiry: SessionType: HTML
yt-remote-session-appStores the user's video player preferences using embedded
YouTube video
Expiry: SessionType: HTML
yt-remote-session-nameStores the user's video player preferences using embedded
YouTube video
Expiry: SessionType: HTML
homepage-cdn.tidio.com
1
tidio_state_#Remembers whether the user has minimized or closed chat-box or
pop-up messages on the website.
Expiry: PersistentType: HTML
Statistics 24

Statistic cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.
Cookiebot
5
amp_#Registers statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 1 yearType: HTTP
amplitude_#Registers statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: 1 yearType: HTTP
amplitude_unsent_#Used in context with the website’s pop-up questionnaires and
messengering. The data is used for statistical or marketing purposes.
Expiry: PersistentType: HTML
amplitude_unsent_identify_#Used in context with the website’s pop-up
questionnaires and messengering. The data is used for statistical or marketing
purposes.
Expiry: PersistentType: HTML
initial_acquisition_sourcePending
Expiry: 1 yearType: HTTP
Hotjar
7
_hjAbsoluteSessionInProgressThis cookie is used to count how many times a
website has been visited by different visitors - this is done by assigning the
visitor an ID, so the visitor does not get registered twice.
Expiry: 1 dayType: HTTP
_hjFirstSeenThis cookie is used to determine if the visitor has visited the
website before, or if it is a new visitor on the website.
Expiry: 1 dayType: HTTP
_hjIncludedInPageviewSampleUsed to detect whether the user navigation and
interactions are included in the website’s data analytics.
Expiry: 1 dayType: HTTP
_hjIncludedInSessionSampleRegisters data on visitors' website-behaviour. This is
used for internal analysis and website optimization.
Expiry: 1 dayType: HTTP
_hjSession_#Collects statistics on the visitor's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
read.
Expiry: 1 dayType: HTTP
_hjSessionUser_#Collects statistics on the visitor's visits to the website, such
as the number of visits, average time spent on the website and what pages have
been read.
Expiry: 1 yearType: HTTP
_hjTLDTestRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: SessionType: HTTP
LinkedIn
1
AnalyticsSyncHistoryUsed in connection with data-synchronization with
third-party analysis service.
Expiry: 29 daysType: HTTP
Media.net
2
cksync.phpThis cookie is used to determine if cookie data synchronization is
enabled or disabled – cookie data synchronization is used to synchronize and
gather visitor data on several domains.
Expiry: SessionType: Pixel
visitor-idThis cookie is used to collect information on the visitor. This
information will be stored for internal analytics at the website's operator –
Internal analytics is used by websites to optimize their domains.
Expiry: 1 yearType: HTTP
Microsoft
5
c.gifCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: SessionType: Pixel
CLIDCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: 1 yearType: HTTP
_clckCollects data on the user’s navigation and behavior on the website. This is
used to compile statistical reports and heatmaps for the website owner.
Expiry: 1 yearType: HTTP
_clskRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: 1 dayType: HTTP
_cltkRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: SessionType: HTML
New Relic
1
jserrors/1/#Pending
Expiry: SessionType: Pixel
homepage-cdn.tidio.com
2
_tldtest_#Registers statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: SessionType: HTTP
amp_cookie_test#Registers statistical data on users' behaviour on the website.
Used for internal analytics by the website operator.
Expiry: SessionType: HTTP
www.tidio.com
1
_ga_#Used by Google Analytics to collect data on the number of times a user has
visited the website as well as dates for the first and most recent visit.
Expiry: 2 yearsType: HTTP
Marketing 97

Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
Meta Platforms, Inc.
1
_fbpUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
Adobe
3
demconf.jpgSets a unique ID for the visitor, that allows third party advertisers
to target the visitor with relevant advertisement. This pairing service is
provided by third party advertisement hubs, which facilitates real-time bidding
for advertisers.
Expiry: SessionType: Pixel
demdexVia a unique ID that is used for semantic content analysis, the user's
navigation on the website is registered and linked to offline data from surveys
and similar registrations to display targeted ads.
Expiry: 180 daysType: HTTP
dpmSets a unique ID for the visitor, that allows third party advertisers to
target the visitor with relevant advertisement. This pairing service is provided
by third party advertisement hubs, which facilitates real-time bidding for
advertisers.
Expiry: 180 daysType: HTTP
Appnexus
3
anjRegisters a unique ID that identifies a returning user's device. The ID is
used for targeted ads.
Expiry: 3 monthsType: HTTP
setuidThis cookie is set by the audience manager of the website to determine the
time and frequencies of visitor data synchronization - cookie data
synchronization is used to synchronize and gather visitor data from several
websites.
Expiry: SessionType: Pixel
uuid2Registers a unique ID that identifies a returning user's device. The ID is
used for targeted ads.
Expiry: 3 monthsType: HTTP
Bidswitch
2
cRegulates synchronisation of user identification and exchange of user data
between various ad services.
Expiry: 1 yearType: HTTP
ul_cb/syncCollects information on user behaviour on multiple websites. This
information is used in order to optimize the relevance of advertisement on the
website.
Expiry: SessionType: Pixel
Casale Media
5
CMIDCollects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 1 yearType: HTTP
CMPROCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 3 monthsType: HTTP
CMPSCollects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 3 monthsType: HTTP
CMTSCollects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 3 monthsType: HTTP
rumCollects data related to the user's visits to the website, such as the number
of visits, average time spent on the website and what pages have been loaded,
with the purpose of displaying targeted ads.
Expiry: SessionType: Pixel
Criteo
5
dis/rtb/appnexus/cookiematch.aspxSets a unique ID for the visitor, that allows
third party advertisers to target the visitor with relevant advertisement. This
pairing service is provided by third party advertisement hubs, which facilitates
real-time bidding for advertisers.
Expiry: SessionType: Pixel
dis/rtb/google/cookiematch.aspxSets a unique ID for the visitor, that allows
third party advertisers to target the visitor with relevant advertisement. This
pairing service is provided by third party advertisement hubs, which facilitates
real-time bidding for advertisers.
Expiry: SessionType: Pixel
criteo_write_testSets a unique ID for the visitor, that allows third party
advertisers to target the visitor with relevant advertisement. This pairing
service is provided by third party advertisement hubs, which facilitates
real-time bidding for advertisers.
Expiry: 1 dayType: HTTP
cto_bundlePresents the user with relevant content and advertisement. The service
is provided by third-party advertisement hubs, which facilitate real-time
bidding for advertisers.
Expiry: 13 monthsType: HTML
cto_tld_testUsed to identify the visitor across visits and devices. This allows
the website to present the visitor with relevant advertisement - The service is
provided by third party advertisement hubs, which facilitate real-time bidding
for advertisers.
Expiry: 1 dayType: HTTP
Freewheel
2
UIDUnique user ID that recognizes the user on returning visits
Expiry: 29 daysType: HTTP
uid-bp-#Pending
Expiry: 29 daysType: HTTP
Google
9
IDEUsed by Google DoubleClick to register and report the website user's actions
after viewing or clicking one of the advertiser's ads with the purpose of
measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: 1 yearType: HTTP
pagead/landing [x2]Collects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: SessionType: Pixel
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to
convert to customers based on the visitor's online behaviour across websites.
Expiry: SessionType: Pixel
pagead/1p-user-list/#Tracks if the user has shown interest in specific products
or events across multiple websites and detects how the user navigates between
sites. This is used for measurement of advertisement efforts and facilitates
payment of referral-fees between websites.
Expiry: SessionType: Pixel
_gaRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 2 yearsType: HTTP
_gatUsed by Google Analytics to throttle request rate
Expiry: 1 dayType: HTTP
_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency
across websites using their services.
Expiry: 3 monthsType: HTTP
_gidRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 1 dayType: HTTP
Improve Digital
6
0Pending
Expiry: SessionType: HTTP
0123456789#Pending
Expiry: 3 monthsType: HTTP
-1Collects information on user behaviour on multiple websites. This information
is used in order to optimize the relevance of advertisement on the website.
Expiry: 3 monthsType: HTTP
umRegisters the visitor's behavior on social media - can be used to optimize
ad-relevance and general targeting.
Expiry: 3 monthsType: HTTP
umehUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 3 monthsType: HTTP
varchar (72)Pending
Expiry: SessionType: HTTP
LinkedIn
5
bcookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 2 yearsType: HTTP
bscookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 2 yearsType: HTTP
li_sugrCollects data on user behaviour and interaction in order to optimize the
website and make advertisement on the website more relevant.
Expiry: 3 monthsType: HTTP
lidcUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 dayType: HTTP
UserMatchHistoryEnsures visitor browsing-security by preventing cross-site
request forgery. This cookie is essential for the security of the website and
visitor.
Expiry: 29 daysType: HTTP
LiveRamp
3
#.gifPending
Expiry: SessionType: Pixel
pxrcThis cookie registers data on the visitor. The information is used to
optimize advertisement relevance.
Expiry: 2 monthsType: HTTP
rlas3Collects visitor data related to the user's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads.
Expiry: 1 yearType: HTTP
Liveintent
3
_li_ssSets a unique ID for the visitor, that allows third party advertisers to
target the visitor with relevant advertisement. This pairing service is provided
by third party advertisement hubs, which facilitates real-time bidding for
advertisers.
Expiry: 29 daysType: HTTP
lididCollects data on visitors' behaviour and interaction - This is used to make
advertisement on the website more relevant. The cookie also allows the website
to detect any referrals from other websites.
Expiry: 2 yearsType: HTTP
s/28292Presents the user with relevant content and advertisement. The service is
provided by third-party advertisement hubs, which facilitate real-time bidding
for advertisers.
Expiry: SessionType: Pixel
Media.net
2
data-cPresents the user with relevant content and advertisement. The service is
provided by third-party advertisement hubs, which facilitate real-time bidding
for advertisers.
Expiry: 29 daysType: HTTP
data-c-tsCollects data on the user across websites - This data is used to make
advertisement more relevant.
Expiry: 29 daysType: HTTP
Meta Platforms, Inc.
2
frUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
trUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: SessionType: Pixel
Microsoft
9
MUID [x2]Used widely by Microsoft as a unique user ID. The cookie enables user
tracking by synchronising the ID across many Microsoft domains.
Expiry: 1 yearType: HTTP
SRM_BTracks the user’s interaction with the website’s search-bar-function. This
data can be used to present the user with relevant products or services.
Expiry: 1 yearType: HTTP
ANONCHKRegisters data on visitors from multiple visits and on multiple websites.
This information is used to measure the efficiency of advertisement on websites.
Expiry: 1 dayType: HTTP
SMRegisters a unique ID that identifies the user's device during return visits
across websites that use the same ad network. The ID is used to allow targeted
ads.
Expiry: SessionType: HTTP
_uetsidCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 1 dayType: HTML
_uetsid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTML
_uetvid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
Oath
2
IDSYNCUsed to identify the visitor across visits and devices. This allows the
website to present the visitor with relevant advertisement - The service is
provided by third party advertisement hubs, which facilitate real-time bidding
for advertisers.
Expiry: 1 yearType: HTTP
A3Collects information on user behaviour on multiple websites. This information
is used in order to optimize the relevance of advertisement on the website.
Expiry: 1 yearType: HTTP
Oracle
2
na_idUsed to recognize the visitor upon re-entry. This allows the website to
register the visitor’s behaviour and facilitate the social sharing function
provided by Addthis.com.
Expiry: 1 yearType: HTTP
ouidSets an ID-string for the specific visitor. This is used to recognize the
visitor upon re-entry. This allows the website to register the visitor’s
behaviour and facilitate the social media sharing function provided by
Addthis.com.
Expiry: 1 yearType: HTTP
Outbrain
1
obuidSets a unique ID for the visitor, that allows third party advertisers to
target the visitor with relevant advertisement. This pairing service is provided
by third party advertisement hubs, which facilitates real-time bidding for
advertisers.
Expiry: 3 monthsType: HTTP
Revcontent
2
__IDSets a unique ID for the visitor, that allows third party advertisers to
target the visitor with relevant advertisement. This pairing service is provided
by third party advertisement hubs, which facilitates real-time bidding for
advertisers.
Expiry: 50 yearsType: HTTP
v1_151Registers user behaviour and navigation on the website, and any
interaction with active campaigns. This is used for optimizing advertisement and
for efficient retargeting.
Expiry: 29 daysType: HTTP
Smart
1
redirPresents the user with relevant content and advertisement. The service is
provided by third-party advertisement hubs, which facilitate real-time bidding
for advertisers.
Expiry: SessionType: Pixel
Tiktok
2
__tea_cache_tokens_#Pending
Expiry: PersistentType: HTML
__tea_session_id_#Used by the social networking service, TikTok, for tracking
the use of embedded services.
Expiry: SessionType: HTML
Triplelift
1
xuidPresents the user with relevant content and advertisement. The service is
provided by third-party advertisement hubs, which facilitate real-time bidding
for advertisers.
Expiry: SessionType: Pixel
Typeform
9
#-visitorIdPending
Expiry: PersistentType: HTML
attribution_user_idUsed in context with the website’s pop-up questionnaires and
messengering. The data is used for statistical or marketing purposes.
Expiry: 1 yearType: HTTP
rl_anonymous_idRegisters statistical data on users' behaviour on the website.
Used for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_group_idRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_group_traitRegisters statistical data on users' behaviour on the website.
Used for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_page_init_referrerRegisters how the user has reached the website to enable
pay-out of referral commission fees to partners.
Expiry: PersistentType: HTML
rl_page_init_referring_domainRegisters how the user has reached the website to
enable pay-out of referral commission fees to partners.
Expiry: PersistentType: HTML
rl_traitRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_user_idRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: PersistentType: HTML
ad.360yield.com
x.bidswitch.net

4
tuuid [x2]Collects visitor data related to the user's visits to the website,
such as the number of visits, average time spent on the website and what pages
have been loaded, with the purpose of displaying targeted ads.
Expiry: 3 monthsType: HTTP
tuuid_lu [x2]Contains a unique visitor ID, which allows Bidswitch.com to track
the visitor across multiple websites. This allows Bidswitch to optimize
advertisement relevance and ensure that the visitor does not see the same ads
multiple times.
Expiry: 3 monthsType: HTTP
addthis.com
gum.criteo.com
turn.com

3
uid [x3]Creates a unique, machine-generated user ID. AddThis, which is owned by
Clearspring Technologies, uses the user ID to make it possible for the user to
share content across social networks and provide detailed statistics to various
providers.
Expiry: 1 yearType: HTTP
exchange.mediavine.com
2
mv_tokensSets a unique ID for the visitor, that allows third party advertisers
to target the visitor with relevant advertisement. This pairing service is
provided by third party advertisement hubs, which facilitates real-time bidding
for advertisers.
Expiry: 14 daysType: HTTP
mv_tokens_eu-v1Sets a unique ID for the visitor, that allows third party
advertisers to target the visitor with relevant advertisement. This pairing
service is provided by third party advertisement hubs, which facilitates
real-time bidding for advertisers.
Expiry: 14 daysType: HTTP
exchange.mediavine.com
sync.outbrain.com

2
criteo [x2]Presents the user with relevant content and advertisement. The
service is provided by third-party advertisement hubs, which facilitate
real-time bidding for advertisers.
Expiry: 14 daysType: HTTP
mon-va.byteoversea.com
1
MONITOR_WEB_IDUsed by the social networking service, TikTok, for tracking the
use of embedded services.
Expiry: 3 monthsType: HTTP
visitor.omnitagjs.com
1
visitor/syncThis cookie is used to assign specific visitors into segments, this
segmentation is based on visitor behavior on the website - the segmentation can
be used to target larger groups.
Expiry: SessionType: Pixel
www.tidio.com
2
__tt_embed__mountingRegisters data on the performance of the website’s embedded
video-content.
Expiry: SessionType: HTML
__tt_embed__storage_testRegisters data on the performance of the website’s
embedded video-content.
Expiry: SessionType: HTML
x.bidswitch.net
sync-criteo.ads.yieldmo.com

2
sync [x2]Collects data on user behaviour and interaction in order to optimize
the website and make advertisement on the website more relevant.
Expiry: SessionType: Pixel
Unclassified 3
Unclassified cookies are cookies that we are in the process of classifying,
together with the providers of individual cookies.
Tiktok
2
__tea_sdk_ab_version_1284Pending
Expiry: PersistentType: HTML
SLARDARtiktok_web_embedPending
Expiry: PersistentType: HTML
www.tidio.com
1
amp_14bf63_tidio.comPending
Expiry: 1 yearType: HTTP
Cross-domain consent[#BULK_CONSENT_DOMAINS_COUNT#] [#BULK_CONSENT_TITLE#]
List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#]
Cookie declaration last updated on 12.07.22 by


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 * Multichannel Tool

 * Departments

 * AI Response Bots

SEAMLESS INTEGRATIONS

 * Shopify

 * WordPress

 * Squarespace

 * WIX

 * PrestaShop

All integrations
Pricing

Learn

HELP CENTER

 * Easy installation within 90 sec
   
   The installation process of our Tidio app is very easy.

 * How to start with Chatbots
   
   Learn how you can automate your sales and customer service with chatbots.

Read Help Center
BLOG POSTS

 * How to Add Free Live Chat
   
   To add a Live Chat to your website

 * 10 Best WordPress Chatbot Plugins
   
   Which is Best in 2022? [Comparison]

Read Blog
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Get started



CUSTOMER SERVICE IS GREAT, BUT IT'S EVEN BETTER WHEN IT'S COMBINED WITH HIGHER
SALES

Get started

Tidio combines live chat and chatbot tools to help you provide superb customer
service and generate more sales.



Whisker Bag installed Tidio chat to get closer to their website visitors and
collect data about their needs and expectations.

Jano le Roux

whiskerbag.com

“Tidio is the ultimate customer-relationship building platform. It also helped
us handle difficult clients, which wouldn’t be possible via mail”

The company set up bots to segment their website’s visitors and capture leads.

Jano le Roux

whiskerbag.com

“Tidio’s bots have helped us qualify the traffic in a way that was never
possible before”

By using the combination of Tidio live chat and chatbots, Whisker Bag managed to
reduce response time, improve customer experience, and collect 4x more leads
within two months of Tidio installation.

Jano le Roux

whiskerbag.com

“Tidio changed everything about the way we collect leads”







EXCELLENCE CONFIRMED BY 1961+ REVIEWS



Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing
us from the beginning its very easy installation and its great design that far
surpasses that of many other Chat that even adapts very well to the design that
has in our page and any other than the one in which it is implemented. Your
messaging system is also very good making any conversions you have with the
client more efficient, and with the ability to program a message for cases where
you are not available to perform customer service has been an excellent
lifesaver and It helps not to lose potential customers.

Source: G2

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that
you can solve all of their doubts and try to sell them your product. I also find
very helpful the fact that you can check the location of the visitor that's
chatting in your Tidio Live Chat.

Source: G2

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes
AND that included chatting with their amazing tech support. We are starting with
free, see how we do then upgrade!

Source: G2

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The
design and animation of the chat widget are also very good. It also has a good
chatbot flow builder. The analytics part of the dashboard is very useful. It
helps to generate insights into the chatbot.

Source: G2

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very
affordable, especially compared to most other similar software that is at a
higher price point with less functionality. Initial buildout time is very quick
and changes are easy. Our company account has been evolving since we started it,
with more people being added and more automations being created. Whenever I need
to contact support, the answer is always immediate and very helpful.

Source: G2

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way,
when a customer has any questions im already there and ready to answer. I also
find really useful that they also have an app, so i can answer both from my
phone and laptop. I could continue explaining the benefits for a long time, but
to sum it all app, i just think that Tidio is the best software for you to
generate more sales on your store, and have a great customer service

Source: G2

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works
like a charm, and we couldn't be happier with Tidio's support team. Also, the
pricing is fair.

Source: G2

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent
that supports the client, it is very easy to work since the platform is very
pleasing to the eye and makes it easy to navigate the entire platform. In
addition we can use the chat bot to attend and capture the customer's attention
and even give basic and fast response.

Source: G2

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my
clients for its ease of use and excellent support. I've not used it yet with
shopping carts but I can really imagine it being awesome - will definately test
it out.

Source: G2

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the
online chat. With Tidio we have everything in one, chat, emails, ticket system
and Messenger. Its design is beautiful and can be customized or adapted to the
appearance of your company. If you do not have available agents you can
configure messages without connection, Tidio is compatible with mobile devices,
Windows, iSO and Mac so you can always communicate with your customers without
compatibility problems.

Source: G2

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live
chat in multiple language + email marketing service with ready built tempaltes
and above all, a perfect support team that are always online for you to help.

Source: G2

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the
desktop, browser, and phone. The technology is fresh and modern and easy to
customize.

Source: G2

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with
our customers on the web. It is fast and simple, it does not consume resources
in our hosting. It was easy to install and configure it to the design of our
website. We use the trial version and without doubt then we acquired a payment
plan since we wanted to have the best features.

Source: G2

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty
attractive design and makes it comfortable and pleasant to work with, besides
that we can customize it. It was very easy to implement it on our website with a
code that we offer and the best of all is its main feature, the power to
communicate with customers who visit our website in real time in search of a
service or product.

Source: G2

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat
programs. It is very modern, easy to use and install (we only upload a code to
our site and voila!), And its design adapted very well to that of our company.
With Tidio it is very easy to communicate with people who visit our site in real
time, we can provide support, specify sales and resolve concerns. With Tidio we
improved our sales because it allowed us to improve our communication.

Source: G2

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing
us from the beginning its very easy installation and its great design that far
surpasses that of many other Chat that even adapts very well to the design that
has in our page and any other than the one in which it is implemented. Your
messaging system is also very good making any conversions you have with the
client more efficient, and with the ability to program a message for cases where
you are not available to perform customer service has been an excellent
lifesaver and It helps not to lose potential customers.

Source: G2

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that
you can solve all of their doubts and try to sell them your product. I also find
very helpful the fact that you can check the location of the visitor that's
chatting in your Tidio Live Chat.

Source: G2

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes
AND that included chatting with their amazing tech support. We are starting with
free, see how we do then upgrade!

Source: G2

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The
design and animation of the chat widget are also very good. It also has a good
chatbot flow builder. The analytics part of the dashboard is very useful. It
helps to generate insights into the chatbot.

Source: G2

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very
affordable, especially compared to most other similar software that is at a
higher price point with less functionality. Initial buildout time is very quick
and changes are easy. Our company account has been evolving since we started it,
with more people being added and more automations being created. Whenever I need
to contact support, the answer is always immediate and very helpful.

Source: G2

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way,
when a customer has any questions im already there and ready to answer. I also
find really useful that they also have an app, so i can answer both from my
phone and laptop. I could continue explaining the benefits for a long time, but
to sum it all app, i just think that Tidio is the best software for you to
generate more sales on your store, and have a great customer service

Source: G2

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works
like a charm, and we couldn't be happier with Tidio's support team. Also, the
pricing is fair.

Source: G2

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent
that supports the client, it is very easy to work since the platform is very
pleasing to the eye and makes it easy to navigate the entire platform. In
addition we can use the chat bot to attend and capture the customer's attention
and even give basic and fast response.

Source: G2

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my
clients for its ease of use and excellent support. I've not used it yet with
shopping carts but I can really imagine it being awesome - will definately test
it out.

Source: G2

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the
online chat. With Tidio we have everything in one, chat, emails, ticket system
and Messenger. Its design is beautiful and can be customized or adapted to the
appearance of your company. If you do not have available agents you can
configure messages without connection, Tidio is compatible with mobile devices,
Windows, iSO and Mac so you can always communicate with your customers without
compatibility problems.

Source: G2

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live
chat in multiple language + email marketing service with ready built tempaltes
and above all, a perfect support team that are always online for you to help.

Source: G2

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the
desktop, browser, and phone. The technology is fresh and modern and easy to
customize.

Source: G2

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with
our customers on the web. It is fast and simple, it does not consume resources
in our hosting. It was easy to install and configure it to the design of our
website. We use the trial version and without doubt then we acquired a payment
plan since we wanted to have the best features.

Source: G2

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty
attractive design and makes it comfortable and pleasant to work with, besides
that we can customize it. It was very easy to implement it on our website with a
code that we offer and the best of all is its main feature, the power to
communicate with customers who visit our website in real time in search of a
service or product.

Source: G2

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat
programs. It is very modern, easy to use and install (we only upload a code to
our site and voila!), And its design adapted very well to that of our company.
With Tidio it is very easy to communicate with people who visit our site in real
time, we can provide support, specify sales and resolve concerns. With Tidio we
improved our sales because it allowed us to improve our communication.

Source: G2



DISCOVER 10 WAYS TIDIO CAN BOOST YOUR SALES


CART SAVER

Stop 60% of customers from abandoning their carts by offering a discount or free
shipping




WELCOME MESSAGE + DISCOUNT

Welcome every website visitor and incentivize them to make purchases by giving
personalized discounts




VISITOR LEAVES PAGE

Send a personalized message to those who want to leave your website




VISITOR RETURNS

Welcome returning visitors and customers with a personalized message




MEASURE TIME ON PAGE

Send a proactive chat message or a product proposal based on the time they spent
on your page




LIVE VISITORS LIST

See who is visiting your website in real time and monitor which part of your
website they are browsing




VISITOR LEAVES FORM

Prevent website visitors from abandoning the form by sending them a message when
they stop filling it




SALES MONITORING DASHBOARD

See how your sales grow after the website visitors interact with Tidio




SEE ALL VISITOR INFO

 * View your customers’ carts
 * Track what they are browsing on your website
 * Send them offers and links to products based on their website behavior
 * Collect their phone numbers and emails




EXPORT VISITORS’ DATA

 * Export the visitors’ data to a .csv file
 * Easily filter and segment your visitors




A POWERFUL, ALL-IN-ONE CUSTOMER SERVICE TOOL

One compact solution can delight your customers and fuel your sales.


LIVE CHAT

Half of all online customers prefer live chat over any other communication
channel.

 * Connect Tidio to ALL websites and platforms via dedicated plugins, without
   coding
 * The Tidio live chat widget adjusts to your customers’ screens, so they can
   write to you on mobile and tablet
 * Our live chat widget is customizable: you can change its placement and color,
   so it fits with your website aesthetics
 * You can adjust the positioning of the live chat button in a mobile version of
   the widget

Discover Tidio live chat



YOUR VIRTUAL AI SUPPORTER

Use one of our 20+ templates or easily build your own chatbot flow to automate
40% of your customer service conversations.

 * We offer 20+ chatbot templates that will answer questions about orders,
   shipping, and discounts
 * If we don’t have a template that fits your needs, you can build your own
   conversation scenario without coding, in an intuitive drag-and-drop visual
   editor
 * Let chatbots finish conversations and handle simple tasks to decrease your
   customer support workload

Discover Tidio chatbots



GENERATE MORE SALES

Did you know that 3M businesses generated 20M leads and $400M in sales after
they started using our chatbots?

 * Stop 60% of your clients from abandoning their carts by offering a discount
 * Automatically qualify leads and reach out to them at the right time
 * Easily gather your visitors’ emails and phone numbers

Try for free now



ANSWER ANY CHANNEL FROM ONE PLACE

As many as 75% of online customers said they expect help within five minutes.
Connect all your channels to Tidio and answer your customers in an instant!

 * Integrate your live chat, email inbox, Messenger, and Instagram into one
   multichannel communicator
 * Talk to your customers on all devices: desktop, mobile, and tablet
 * Never lose a potential customer because they contacted you on a channel you
   rarely use

Try for free now



EMPOWER YOUR CUSTOMER SUPPORT TEAM

Customer support automation saves businesses approximately $8 billion annually.

 * Answer the most important queries right away thanks to views with assigned
   and unassigned messages
 * Monitor the performance of your operators thanks to advanced analytics
 * Answer repetitive questions faster with quick reply templates

Try for free now



SIMPLE INSTALLATION WITHIN 5 MINUTES

PluginJS code

Log in to your website or platform


Find the “Tidio” app in the plugins section

Install and activate the plugin

Create your free Tidio account

Enjoy a short product tour and start using Tidio!


Create a free Tidio account


Go to the “Installation” tab and find the installation code

Copy the installation code and open your website's admin panel

Place the code in your website or ask the developer to do that for you

Save changes and start using Tidio right away!



TIDIO’S INTEGRATIONS

Connect Tidio to ALL industry-leading websites and platforms via dedicated
integrations




A TRANSPARENT PRICING MODEL


FREE

Forever-free

The best option for companies who just started and want to elevate their
customer support.




PAID

From 19 EUR/mo.

The best option for small and medium businesses that want to start accelerating
their revenue.


View full pricing

A 7-day trial to test features from our free and paid plan. After the trial
ends, free features are available forever. No credit card required.


DISCOVER WHAT TIDIO CAN DO FOR YOU

Get started

Tidio 2022. All rights reserved.

support@tidio.net

EN



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