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TELUS INTERNATIONAL BECOMING TELUS DIGITAL EXPERIENCE

Visit the TELUS International site



OUR BRAND EVOLUTION

Since its inception, TELUS International has been on an impressive journey.
Through strategic acquisitions, organic growth and development, and the
establishment of key technology partnerships over the past 20 years, our company
has steadily assembled a differentiated end-to-end suite of innovative digital
and IT products and services that have kept pace with our customers’ needs. As
the next step in this evolution, we are rebranding to TELUS Digital Experience.

Our rebrand, finalizing in Q3 2024, reflects how far we have progressed from our
modest beginning as a single site in the Philippines to a future-focused
company, spanning 32 countries around the world and committed to the design,
build and delivery of exceptional digital experiences.

Read the press release


AI-FUELED CX PARTNER OF CHOICE

TELUS Digital Experience is more than just a name. It articulates our
differentiated services — leveraging our talented people and powerful digital
technologies, including AI, to enable engaging digital customer journeys for the
brands we serve. As the AI-fueled CX partner of choice, the rebrand reinforces
our commitment to helping our more than 650 clients meet their customers' needs
by responsibly leveraging the latest in AI technologies, supported by empathetic
human experiences. Our steady pace of digital innovation includes:

   
 * GenAI Jumpstart - Eight-week virtual assistant prototype
   
 * Fuel iX - Enterprise-grade AI engine for CX
   
 * Fine-Tune Studio - Fine-tuning task execution platform for AI training data
   
 * Experts Engine - On-demand sourcing of human expertise for complex AI
   training datasets
   


LEVERAGING OUR TELUS LEGACY

As we embark on this brand journey, we have the opportunity to reinforce what it
means to be part of the TELUS family, where we will continue to benefit from the
global recognition of the TELUS brand, including the company’s brand promise —
let’s make the future friendly.™ Within the CX discipline, rapid advances in
technology and new AI offerings can lead to uncertainty around usability, safety
and privacy. Our brand promise is an invitation to use technology for good, to
ensure responsible AI, and to empower the digital CX journeys of our global
clients while remaining human-centered and purpose-driven in a digital world.


OUR JOURNEY BEGINS

We look forward to embarking on the next chapter of this journey with you! When
fully launched, TELUS Digital Experience will continue to offer end-to-end
digital CX innovation and digital transformation experiences to global and
disruptive brands. This includes our full range of solutions encompassing
digital CX strategy, AI data solutions, AI-fueled CX, digital IT and trust &
safety solutions.


LEARN MORE ABOUT ALL OF OUR SOLUTIONS.

Visit the TELUS International site
 * * Solutions
   * AI Data Solutions
   * Customer Experience
   * Digital Services
   * Trust, Safety & Security
   * Consulting
 * * Industries
   * Technology
   * Communications & Media
   * Fintech & Financial Services
   * Travel & Hospitality
   * Games
   * Retail & Ecommerce
   * Healthcare
   * Automotive
 * * About Us
   * Our Team
   * Social Impact
   * Locations
   * Our Awards
   * Newsroom
   * Technology Partners
    * Culture Value Chain
    * Insights
    * Careers
    * Contact
    * COVID-19
    * Subscribe to Newsletter
    * Willowtree, a TELUS International Company

 * Solutions
   AI Data Solutions
   Customer Experience
   Digital Services
   Trust, Safety & Security
   Consulting
 * Industries
   Technology
   Communications & Media
   Fintech & Financial Services
   Travel & Hospitality
   Games
   Retail & Ecommerce
   Healthcare
   Automotive
 * About Us
   Our Team
   Social Impact
   Locations
   Our Awards
   Newsroom
   Technology Partners
    * Culture Value Chain
    * Insights
    * Careers
    * Contact
    * COVID-19
    * Subscribe to Newsletter
    * Willowtree, a TELUS International Company

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 * Privacy Policy
 * TELUS International is a subsidiary of: TELUS Communications Inc.

© 2024 TELUS International