myexperience.dhl.com
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URL:
https://myexperience.dhl.com/?ec6x4ywb8psbvvrh539pht&_score=9
Submission: On November 19 via api from BE — Scanned from DE
Submission: On November 19 via api from BE — Scanned from DE
Form analysis 1 forms found in the DOM
Name: surveyform — POST /?ec6x4ywb8psbvvrh539pht
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<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-deutsch"><!-- react-text: 34 -->Deutsch<!-- /react-text --></li>
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aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___Ge1LIn" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" name="onf_q_dpdhl_express_ltr_scale11" value="8">
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___Ge1LIn" aria-label="9 Extremely Likely" class="cellOption_input" data-mds-value="9" data-representative-value="9" name="onf_q_dpdhl_express_ltr_scale11" value="9">
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<div class="indicatorCircle_circle indicatorCircle_circle_isSelected"></div><span class="indicatorCircle_label indicatorCircle_label_isSelected">9</span>
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<div class="cell_cell selectionBar_selectionUnit layout_answer">
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aria-describedby="0 0_onf_q_dpdhl_express_ltr_scale11___Ge1LIn" aria-label="10 Extremely Likely" class="cellOption_input" data-mds-value="10" data-representative-value="10" name="onf_q_dpdhl_express_ltr_scale11"
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<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
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<div aria-hidden="true" class="cell_cell anchor anchor_customStyles rowOption_naAnchorContainer anchor_isNaOption anchor_isOnFirstRow"><span id="anchor_2_na">N/A</span></div>
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<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
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<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="cell_cell rowOption_naSelectionContainer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_dpdhl_express_made_it_easy_for_me_scale11na_12" aria-required="true" aria-describedby=""
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<div aria-hidden="true" class="cellOption_indicatorContainer rowOption_naOption layout_answer cellOption_indicatorContainer_isNaOption"><span
class="indicatorRadio_indicatorRadioContainer cellOption_indicator_isRadio indicatorRadio"></span></div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<div class="longform_longformContainer questionBlock singleSelectQuestion">
<fieldset>
<legend class="question_questionTitle" id="3"><span class="questionCaption">Please tell us more about your experience:</span></legend>
<div class="longform_groupContainer">
<div class="layout_answers longform_group"><!-- react-text: 260 --><!-- /react-text -->
<ul class="group_group">
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-write-text">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_livinglens_options_1" aria-describedby="3" aria-label="Write text" class="option_input" data-mds-value="1"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Write text</span></div>
</div>
</div>
</div>
</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-record-video">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_livinglens_options_0" aria-describedby="3" aria-label="Record video" class="option_input" data-mds-value="0"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Record video</span></div>
</div>
</div>
</div>
</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-record-audio">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_livinglens_options_2" aria-describedby="3" aria-label="Record audio" class="option_input" data-mds-value="2"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Record audio</span></div>
</div>
</div>
</div>
</li>
</ul>
</div>
</div>
</fieldset>
</div>
<div class="questionBlock textareaQuestion lnf_hide">
<fieldset>
<div class="question_questionTitle" id="4"><span class="questionCaption"> </span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" id="spl_q_dpdhl_express_reason_for_scores_cmt" aria-labelledby="4" aria-describedby="spl_q_dpdhl_express_reason_for_scores_cmt_QualityMeter"
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<div class="qualityMeter_qualityMeterContainer qualityMeter_qualityMeterContainer_isActive" aria-hidden="false" aria-live="polite" id="spl_q_dpdhl_express_reason_for_scores_cmt_QualityMeter"
aria-label="Tell us more. 0 percent of the goal">
<div class="qualityMeter_qualityMeterLabel" aria-hidden="true">Tell us more</div>
<div class="qualityMeter_qualityMeterProgressBar" aria-hidden="true">
<div class="progressBarStep_progressStepsContainer">
<div class="progressBarStep_progressStep"></div>
<div class="progressBarStep_progressStep"></div>
<div class="progressBarStep_progressStep"></div>
<div class="progressBarStep_progressStep"></div>
<div class="progressBarStep_progressStep"></div>
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</div>
</div>
</div>
</div>
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</fieldset>
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<div class="questionBlock multimediaFeedback lnf_hide">
<legend class="question_questionTitle"><span class="questionCaption"> </span></legend>
<div class="layout_text textNode"><span>
<ol class="layout_rte">
<li class="layout_rte"> Your opinion matters – so remember to speak loudly and clearly so we can hear everything you have to say. </li>
<li class="layout_rte">It would help if you record your video somewhere quiet, so we don't pick up too much background noise. </li>
<li class="layout_rte">Please make sure you are in a well-lit room so we can see you clearly (but try not to have too much light directly behind you).</li>
</ol>
</span></div>
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allowfullscreen="" width="100%" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div>
</div>
<div class="layout_text textNode"><span>This video will be used by DHL Express for internal purposes only and will not be posted or reproduced in any public forum. By leaving a video you agree to allow us to use the video for internal
research purposes.</span></div><input type="hidden" id="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_livinglens_skip_validation" value=""
hidden-name="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_livinglens_skip_validation"><input type="hidden" id="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_livinglens_upload_id" value=""
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</div>
<div class="questionBlock multimediaFeedback lnf_hide">
<legend class="question_questionTitle"><span class="questionCaption"> </span></legend>
<div class="layout_text textNode"><span>
<ol class="layout_rte">
<li class="layout_rte">Your opinion matters – so remember to speak loudly and clearly so we can hear everything you have to say. </li>
<li class="layout_rte">It would help if you record your audio somewhere quiet, so we don't pick up too much background noise.</li>
</ol>
</span></div>
<div data-livinglens-container="multimedia-q_dpdhl_express_pickup_shipment_reasons_for_scores_audio" data-api-key="7b40bbae-9db7-475a-b2b9-bdc4e6d96ecc" data-channel-id="61d8720fff5364e62b0d5d85" data-respondent-id="ec6x4ywb8psbvvrh539pht"
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data-size-max-width="700" data-allow-uploads="false" data-disable-branding="true" data-channel-environment="production" style="margin: 0px auto; min-width: 300px; max-width: 620px;">
<div id="medallia-livinglens-container-3G9EF0" class="medallia-livinglens-container" style="height: 0px; overflow: hidden; padding-top: 75%; position: relative;"><iframe id="livinglens-frame-3G9EF0" frameborder="0"
src="https://embed.livinglens.tv/medallia-media-capture/index.html?sessionId=3G9EF0&userId=93866B" data-session-id="3G9EF0" scrolling="no" title="Media Capture" class="medallia-livinglens-frame" allow="microphone; camera;"
allowfullscreen="" width="100%" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div>
</div>
<div class="layout_text textNode"><span>This audio will be used by DHL Express for internal purposes only and will not be posted or reproduced in any public forum. By leaving the audio you agree to allow us to use the audio for internal
research purposes.</span></div><input type="hidden" id="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_skip_validation" value="" hidden-name="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_skip_validation"><input
type="hidden" id="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_upload_id" value="" hidden-name="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_upload_id"><input type="hidden"
id="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_upload_url" value="" hidden-name="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_upload_url"><input type="hidden"
id="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_media_id" value="" hidden-name="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_media_id"><input type="hidden"
id="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_media_type" value="audio" hidden-name="ll_q_dpdhl_express_pickup_shipment_reasons_for_scores_audio_media_type"><input type="hidden"
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</div><!-- react-empty: 420 -->
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<p style="font-size:28px">In the event that we require further information to work with your feedback, would it be ok to contact you?</p>
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<legend class="question_questionTitle" id="9"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
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<div class="layout_answer" data-test-name="option-yes">
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<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_ok_to_contact_yn_1" aria-describedby="9" aria-label="Yes" class="option_input" data-mds-value="1"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Yes</span></div>
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</div>
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</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-no">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_ok_to_contact_yn_2" aria-describedby="9" aria-label="No" class="option_input" data-mds-value="2"
name="onf_q_dpdhl_express_ok_to_contact_yn" value="2"><span class="indicatorRadio_indicatorRadioContainer option_indicator indicatorRadio"></span></div>
<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">No</span></div>
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<legend class="question_questionTitle"><span class="questionCaption">Phone number:</span></legend>
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<div class="textField_textfieldContainer layout_answer"><input type="text" id="spl_q_dpdhl_express_more_questions_phone_number_txt" title="Phone number:" class="textField_textField" value=""
hidden-name="spl_q_dpdhl_express_more_questions_phone_number_txt"></div>
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<legend class="question_questionTitle"><span class="questionCaption">Email address:</span></legend>
<div class="layout_answers">
<div class="textField_textfieldContainer layout_answer"><input type="text" id="spl_q_dpdhl_express_further_information_email_txt" title="Email address:" class="textField_textField" value=""
hidden-name="spl_q_dpdhl_express_further_information_email_txt"></div>
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<legend class="question_questionTitle" id="13"><span class="questionCaption">To help us even further, would you answer just a few more questions please?</span></legend>
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<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_further_questions_yn_1" aria-describedby="13" aria-label="Yes" class="option_input" data-mds-value="1"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">Yes</span></div>
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</li>
<li class="group_optionContainer">
<div class="layout_answer" data-test-name="option-no">
<div id="JAWS_CLICK_TARGET" class="table_table option_optionContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell option_indicatorContainer"><input type="radio" id="onf_q_dpdhl_express_further_questions_yn_2" aria-describedby="13" aria-label="No" class="option_input" data-mds-value="2"
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<div class="cell_cell option_captionContainer"><span aria-hidden="true" class="option_caption">No</span></div>
</div>
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</li>
</ul>
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English
RequiredBased on your recent shipment collection and interaction with our
courier, how likely are you to recommend DHL Express to a friend or colleague?
Not At All Likely
Extremely Likely
0
1
2
3
4
5
6
7
8
9
10
RequiredHow simple did we make that experience for you?
Very Difficult
Very Easy
N/A
0
1
2
3
4
5
6
7
8
9
10
Please tell us more about your experience:
* Write text
* Record video
* Record audio
Tell us more
1. Your opinion matters – so remember to speak loudly and clearly so we can
hear everything you have to say.
2. It would help if you record your video somewhere quiet, so we don't pick up
too much background noise.
3. Please make sure you are in a well-lit room so we can see you clearly (but
try not to have too much light directly behind you).
This video will be used by DHL Express for internal purposes only and will not
be posted or reproduced in any public forum. By leaving a video you agree to
allow us to use the video for internal research purposes.
1. Your opinion matters – so remember to speak loudly and clearly so we can
hear everything you have to say.
2. It would help if you record your audio somewhere quiet, so we don't pick up
too much background noise.
This audio will be used by DHL Express for internal purposes only and will not
be posted or reproduced in any public forum. By leaving the audio you agree to
allow us to use the audio for internal research purposes.
In the event that we require further information to work with your feedback,
would it be ok to contact you?
Required
* Yes
* No
Phone number:
Email address:
To help us even further, would you answer just a few more questions please?
* Yes
* No
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