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Visit our local websites

We’re Coca-Cola Europacific Partners - one of the world’s leading consumer goods
companies. Find out more about us here.

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Coca-Cola Europacific Partners is built on three pillars; great beverages, great
execution and great people. Read how through our annual reports and financial
updates.

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We want to grow our business in a way that manages our social and environmental
impacts responsibly and makes our people and our stakeholders proud. Read how
we’re doing that here.

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Read the latest news from Coca-Cola Europacific Partners, we are one of the
world's leading consumer goods companies

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We bring together our combined, diverse experience of different markets,
cultures and consumers to go further together. Join the team.

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Visit our local websites



VISIT OUR LOCAL WEBSITES

We are a global business, with a broad and balanced geographic footprint,
operating in 29 countries but we invest, employ, manufacture and distribute
locally, maintaining a strong commitment to the economic and social well-being
of our communities. Visit our local websites here.


Australia

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Privacy notice


PRIVACY NOTICE

 * Home
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 * Privacy notice

DeutschIcelandic (Iceland)SvenskaEnglish (U.S.)Português (Portugal)Norsk
BokmålFrançaisNederlandsEspañol
 * 
 * Personal data we collect
 * Purposes
 * Social media accounts
 * Legal grounds
 * How we disclose Personal Data
 * International data transfers
 * Retention periods
 * Your rights and choices
 * Changes to this Privacy notice
 * How to contact us
 * Addendums

 * 
 * Personal data we collect
 * Purposes
 * Social media accounts
 * Legal grounds
 * How we disclose Personal Data
 * International data transfers
 * Retention periods
 * Your rights and choices
 * Changes to this Privacy notice
 * How to contact us
 * Addendums


CCEP PRIVACY NOTICE




Coca-Cola Europacific Partners plc and its subsidiaries and affiliates (“CCEP”,
“we”) are committed to respecting your privacy and to manage your personal data
fairly and safely. With this Privacy Notice, we want to inform you why and how
we may process your personal data when you visit this site (www.cocacolaep.com)
or when you have a business relationship with us.

 

CCEP is a large organization and we process personal data in different contexts.
For certain uses, we have specific privacy notices. For example, a Careers
Privacy Notice is available on our career website at www.ccep.jobs, and if you
are an employee of CCEP, you can find a specific Employee Privacy Notice posted
on the CCEP intranet. Coca-Cola Europacific Partners plc is the entity
responsible or “data controller” for the processing of personal data in the
context of our website at www.cocacolaep.com. For other processing related to
our business relationship with you, the CCEP company you interact with is the
data controller. For more information about how to identify and contact the
relevant data controller, please see how to contact us below.


PERSONAL DATA WE COLLECT

We may collect personal data about you directly from you, from third parties,
agencies, public sources such as information available on the internet, as well
as automatically, such as through your use of CCEP websites. In this Privacy
Notice, “personal data” means any information relating to an identified or
identifiable individual. Examples of personal data include name, email address,
IP address, and phone number. We collect the following personal data:

Contact details, such as name, address, phone number, email address, country of
residence, emergency contact details, as well as professional contact details,
such as company, and job title.

Correspondence, such as the content, date and time of emails, chats, social
media messages, and other communications with you.

Login credentials, such as your username and (hashed) password, recovery email
address, secret questions, and security logs.

Payment information, such as your (company) bank account number, invoices, and
other information necessary to make or receive payments.

Personal characteristics, such as age, gender, date of birth, place of birth,
civil status, and nationality.

Preferences, such as your personal preferences for our products and services,
lifestyle and social circumstances, family circumstances (for example, your
marital status and dependents), languages, and marketing preferences.

Customer and vendor classification information, such as unique categories
defined by the size, sector, geographical location, and other parameters.

Transaction information, such as your purchases, customer account information,
order and contract information, delivery details, billing and financial data,
creditworthiness, and transaction history.

User-generated content, such as your postings on any blogs, forums, wikis and
any other social media applications and services that we provide.

Public information, including information that is available on the Internet,
such as social media information, public records, and news reports.

Vendor screening information, such as professional qualifications, licenses and
certificates, work permits, government identification documents, potential
conflicts of interest, and ultimate beneficial ownership, each as permitted or
required by applicable law.

Referral and business leads, such as contact details about referrals and
business leads received from business partners.

Stakeholder data, such as information about public authority figures and other
stakeholders collected from agencies or public sources.

Website and service usage information, such as the host name and IP address of
your device, your browser type and version, your operating system, the pages you
visit, the time and duration of your visit, and the website that referred you to
us.

Cookies are small data files that are placed on your computer or mobile device
when you visit a website or use an online service. We may use cookies and
similar technologies on our websites and other services. For example, cookies
can be set by a range of social media services that we have added to the site to
enable you to share our content with your friends and networks, including
Facebook. For more information about our use of cookies, please see our Cookie
Notice.

Where applicable, we indicate whether and why you must provide us with your
personal data, as well as the consequences of failing to do so. For example, if
certain personal data is necessary to provide services you have requested, or if
we are legally required to collect it, and you decline to provide us with that
personal data, then we cannot provide you with the services you have requested.


PURPOSES

We use information held about you for the following purposes:

Providing the services. To operate, maintain, enhance and provide all features
of the website and other services.

Communicating with you. To respond to your inquiries and comments, to provide
you with information you have requested.

Fulfilling your orders. To fulfil orders for products or services and related
activities, such as product and service delivery, customer service, account and
billing management, and support and to provide other services related to your
orders.

Managing our relationship with you. To manage your ongoing relationship with us,
including managing contractual or other obligations, interacting with you,
informing you about our products or services, as well as special offers and
promotions.

Communications. To contact you for prospective partnership and other business
development purposes, or to send related communications, including invitations
to CCEP activities or other social events.

Marketing. For marketing and market research purposes, such as contacting you
with our newsletters, surveys and other marketing or promotional materials,
analysing and maintaining our activities, internal management, and forecasting,
auditing, developing new products, improving our websites, products and
services, identifying trends, conducting market research, evaluating the
effectiveness of our marketing campaigns, measuring customer satisfaction and
improving our customer service.

Vendor screening. To evaluate prospective vendors and business partners to
ensure their compliance with applicable legal requirements, industry standards
and our policies.

Operating our business. Managing our everyday business needs, such as payment
processing and financial account management, product development, contract
management, website administration, fulfilment, corporate governance, audit,
reporting and legal compliance.

Protecting CCEP. To ensure the security of our websites, networks and systems,
and premises, as well as protecting us against fraud.

Compliance. To comply with applicable legal requirements, industry standards and
our policies, to conduct audits and investigations.


SOCIAL MEDIA ACCOUNTS

By using our social media accounts, you interact with us, for instance, by
subscribing to a fan page, leaving your reaction (like, comments) or sending a
message to us. The information you provide us with may constitute personal data.
We may process personal data collected through accounts on the social media
sites to manage those accounts. For further information on how these social
media providers process your personal data, including the legal basis they rely
on and the ways to exercise your rights please follow the links:

 * Facebook:
   https://www.facebook.com/legal/terms/information_about_page_insights_data.
   Please note that Meta Ireland is a joint controller for the personal
   information that is shared with them. More information about their processing
   of your personal information can be found at
   https://www.facebook.com/about/privacy. Please see our Cookie Notice for
   information on Facebook cookies or similar technologies used on our website. 
 * Twitter: https://twitter.com/en/privacy/previous/version_16
 * LinkedIn: https://www.linkedin.com/legal/privacy-policy?
 * Youtube: https://policies.google.com/privacy?hl=en 


LEGAL GROUNDS

We only process your personal data based on a valid legal ground, including
when:

You have consented to the use of your personal data, for example when you
consent to our use of cookies on a CCEP website, or to receive marketing
communications from us;

We need your personal data to enter into, or perform an agreement with you, for
example to process orders you place;

We have a legal obligation to use your personal data, for example to comply with
tax and accounting obligations; or

We have a legitimate interest in using your personal data. For example, CCEP has
a legitimate interest in using personal data to conduct market research, product
development, and internal analytics, or to contact public authority figures and
other stakeholders in the context of social activities or other types of
business events, and otherwise to improve the safety, security, and performance
of our services. We only rely on our or a third party’s legitimate interests to
process your personal data when these interests are not overridden by your
rights and interests.


HOW WE DISCLOSE PERSONAL DATA

We may disclose information to third parties with your consent, as well as in
the following circumstances:

CCEP Group companies. We may disclose personal data about you to other members
of the CCEP Group of companies.

Service providers. We may disclose your personal data to third party service
providers who provide us with application development, hosting, maintenance, and
other services. These third parties may have access to or process personal data
about you as part of providing those services for us. We limit the personal data
provided to these service providers to that which is reasonably necessary for
them to perform their functions, and we require them to agree to maintain the
confidentiality of such information.

Compliance with laws and law enforcement. We may disclose your personal data as
required by law or when we believe that disclosure is necessary to protect the
security or integrity of our services, or to protect the legitimate interests,
rights, property, or safety of CCEP, its employees, users, or others, or to
comply with a judicial proceeding, court order, or governmental or regulatory
request or any other legal process served on us.

Business transfers. We may disclose personal data to an acquirer, successor, or
assignee of our company as part of any merger, acquisition, debt financing, sale
of assets, or similar transaction, or in the event of an insolvency, bankruptcy,
or receivership in which information is transferred to one or more third parties
as one of our business assets.

Advertising partners. With your consent, we may transfer your personal data to
third party advertisers or sponsors for direct marketing purposes, including
targeted advertising, for example to reach a particular audience.

Aggregated data. We may pass aggregated information to third parties but this
will not include information that could be used to identify you.


INTERNATIONAL DATA TRANSFERS

We may transfer your personal data to recipients in countries outside of the
European Union and the United Kingdom whose laws may not provide the same level
of data protection. When we do so, we will ensure that there are adequate
safeguards in place to protect your personal data that comply with our legal
obligations. The adequate safeguard might be a data transfer agreement with the
recipient based on standard contractual clauses approved by relevant authorities
for transfers of personal data to third countries. For more information about
the transfers described above and the adequate safeguards we use to protect such
transfers, you may contact us through the contact information set forth below. 


RETENTION PERIODS

We take measures to delete your personal data or keep it in a form that does not
permit identifying you when this information is no longer necessary for the
purposes for which we process it, unless we are required by law to keep this
data for a longer period. When determining the retention period, we take into
account various criteria, such as the type of services we provide to you, or
that you provide to us, the nature and length of our relationship with you,
possible re-enrollment with our services, the impact on our services if we
delete some information from or about you, mandatory retention periods provided
by law and the relevant statute of limitations.


YOUR RIGHTS AND CHOICES

You can contact us at any time for assistance regarding the processing of your
personal data. Furthermore, to the extent legally required in the relevant CCEP
jurisdiction, you have the right at any time to:

Obtain confirmation that we are processing your personal data and request a copy
of the personal data we hold about you;

Ask that we update the personal data we hold about you, or correct such personal
data that you think is incorrect or incomplete;

Ask that we delete personal data that we hold about you, or restrict the way in
which we use such personal data if you believe that there is no (longer a)
lawful ground for us to process it;

Withdraw consent to our processing of your personal data (to the extent such
processing is based on consent);

Receive a copy of the personal data concerning you, which you have provided to
us, in a structured, commonly used and machine-readable format and to transmit
such personal data to another party (to the extent the processing is based on
consent or a contract);

Object to our processing of your personal data for which we use legitimate
interest as a legal basis, in which case we will cease the processing unless we
have compelling legitimate grounds for the processing; and

You have also the right to object at any time to the processing of personal data
for direct marketing. If you do not want to continue receiving any direct
marketing from us, you can contact us or click on the unsubscribe function in
any such communication.

In order to exercise your rights, you can send us a request, indicating the
right you wish to exercise by contacting us as indicating at the bottom of this
Privacy Notice. However, there are exceptions and limitations to each of these
rights. We may, for example, charge a reasonable fee or refuse to act on a
request if it is manifestly unfounded or excessive, in particular because of its
repetitive character. In some situations, we may refuse to act or may impose
limitations on your rights if, for instance, your request is likely to adversely
affect the rights and freedoms of others, prejudice the execution or enforcement
of the law, interfere with pending or future litigation, or infringe applicable
law. In all cases, you have a right to file a complaint with a data protection
authority.


CHANGES TO THIS PRIVACY NOTICE

We may modify or amend this Privacy Notice (including Addendums) from time to
time. Any changes we may make to this Privacy Notice in the future will be
posted on this page. To let you know when we make changes to this Privacy
Notice, we will amend the revision date at the top of this page. The new
modified or amended Privacy Notice will apply from that revision date. Please
check back periodically to see changes and additions.


HOW TO CONTACT US

If you have any queries about this Privacy Notice or our privacy practices in
general, you can contact us via our contact form, or via post at:

Coca-Cola Europacific Partners Services srl/bv

Attn: Privacy Office

Chaussée de Mons 1424

Brussels 1070

Belgium

You may also contact our Data Protection Officer via email at privacy@ccep.com.
If your query relates to a local CCEP company, we will make sure that your query
is forwarded to the relevant CCEP company. If you would like to contact your
local CCEP company directly, please contact your CCEP contact, or consult the
list of data controllers.


ADDENDUMS


 * AUSTRALIAN ADDENDUM


 * NEW ZEALAND ADDENDUM




July 2023
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