survey.medallia.com
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urlscan Pro
199.102.178.92
Public Scan
URL:
https://survey.medallia.com/?ennznkw845fs549p3vb9
Submission: On July 17 via api from US — Scanned from DE
Submission: On July 17 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
Name: surveyform — POST /?ennznkw845fs549p3vb9
<form name="surveyform" action="/?ennznkw845fs549p3vb9" method="post"><!-- react-empty: 4 -->
<div><!-- react-empty: 6 --><input type="hidden" name="is_embedded" id="is_embedded" value="false">
<header><a class="layout_skipNav" href="#content">Skip to Content</a>
<div class="layout_layoutContainer">
<div class="layout_mainHeader layout_clearfix">
<div class="layout_mainHeaderLeft">
<h1 class="layout_invisibleTitle" tabindex="0" aria-label="Survey"></h1><img id="pageLogo" class="layout_logo" src="https://global.cdn.survey.medallia.com/d2dee6079424174f920f6a15b8dfd543cf592985" alt="Visa">
</div>
<div class="layout_mainHeaderRight"><span id="languageSelector" class="">
<div>
<div class="layout_notMobileScreenOnly">
<div class="dropdown_dropdownLabel dropdown_dropdownLabel_isInactive">Choose Language:</div>
<div class="dropdown_dropdownContainer ">
<div class="dropdown_dropdownSelector dropdown_dropdownSelector_isInactive" role="button" tabindex="0" aria-haspopup="true" aria-expanded="false" title="" aria-label="Choose Language:">
<div class="dropdown_dropdownTitle">Chinese (Simplified)</div><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i>
</div>
<div role="application">
<ul role="menu" class="dropdown_dropdownList">
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-english"><!-- react-text: 27 -->English<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-chinese-(simplified)"><!-- react-text: 29 -->Chinese
(Simplified)<!-- /react-text --><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-french"><!-- react-text: 32 -->French<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-korean"><!-- react-text: 34 -->Korean<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-portuguese"><!-- react-text: 36 -->Portuguese<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-russian"><!-- react-text: 38 -->Russian<!-- /react-text --></li>
<li role="menuitem" tabindex="-1" class="dropdown_dropdownListItem" data-test-name="option-spanish"><!-- react-text: 40 -->Spanish<!-- /react-text --></li>
</ul>
</div>
</div>
</div>
<div class="layout_mobileScreenOnly">
<div class="dropdown_dropdownLabel dropdown_dropdownLabel_isInactive">Choose Language:</div>
<div class="dropdown_dropdownContainer ">
<div class="dropdown_dropdownSelector dropdown_dropdownSelector_isInactive" title="" aria-haspopup="true" aria-expanded="false" role="button" tabindex="0" aria-label="Choose Language:">
<div class="dropdown_dropdownTitle">Chinese (Simplified)</div><i aria-hidden="true" class="medallicons_medallicons dropdown_dropdownIcon"></i>
</div>
</div>
</div>
</div><input type="hidden" name="lang" id="activeLang" value="zh_CN">
</span></div>
</div>
</div>
</header>
<div class="layout_layoutContainer"><input type="hidden" name="stay_main-pager" value="0"><input type="hidden" name="nodeId" value="survey6"><input type="hidden" name="ballotVer" value="66"><input type="hidden" name="currentPage" value="0"><input
type="hidden" name="defPgrAction" value="next"><!-- react-empty: 54 --></div>
<div role="main" id="content" class="layout_layoutContainer layout_layoutContainer_fadeInUp">
<div class="htmlBlock">
<p><b>案例编号</b>: 2000309413<br><b>案例名称</b>: CA EBT scamming</p>
</div>
<fieldset class="questionBlock ratingGridQuestion ratingGridQuestion_hasOneRow">
<legend class="question_questionTitle" id="1"><span class="validation_validationBlock validationMessage validation_requiredBlock"><i aria-hidden="true" class="medallicons_medallicons validation_validationIcon"></i><span
class="validation_caption">必答</span></span><span class="questionCaption">根据您最近在Visa客服的案例，您向同事或同行推荐Visa的可能性如何？</span></legend>
<div class="layout_answers">
<div class="table_table rowOption_rowOptionContainer ratingGridRow">
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_1_0">完全不可能</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_1_1">极有可能</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_0" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="0 完全不可能" class="cellOption_input" data-mds-value="0" data-representative-value="0" name="onf_q_visa_asc_ltr_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_1" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="1 完全不可能" class="cellOption_input" data-mds-value="1" data-representative-value="1" name="onf_q_visa_asc_ltr_scale11" value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_2" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_visa_asc_ltr_scale11" value="2">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_3" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3" name="onf_q_visa_asc_ltr_scale11" value="3">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_4" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_visa_asc_ltr_scale11" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_5" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_visa_asc_ltr_scale11" value="5">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_6" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" name="onf_q_visa_asc_ltr_scale11" value="6">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_7" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" name="onf_q_visa_asc_ltr_scale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_8" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" name="onf_q_visa_asc_ltr_scale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_9" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="9 极有可能" class="cellOption_input" data-mds-value="9" data-representative-value="9" name="onf_q_visa_asc_ltr_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_ltr_scale11_10" aria-required="true"
aria-describedby="1 1_onf_q_visa_asc_ltr_scale11___XGVFQd" aria-label="10 极有可能" class="cellOption_input" data-mds-value="10" data-representative-value="10" name="onf_q_visa_asc_ltr_scale11" value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<div class="questionBlock textareaQuestion">
<fieldset>
<div class="question_questionTitle" id="2"><span class="questionCaption">请说明您给出该评分的原因.</span></div>
<div class="layout_answers">
<div class="textarea_textareaContainer layout_answer">
<div class="textarea_textareaContainerOverflowHidden"><textarea class="textarea_textarea" name="spl_q_visa_asc_reason_for_scores_cmt" id="spl_q_visa_asc_reason_for_scores_cmt" aria-labelledby="2"
aria-label="Comment box 请说明您给出该评分的原因. Characters Typed 0 / undefined Type in text"></textarea></div>
</div>
</div>
</fieldset>
</div>
<div class="questionBlock ratingGridQuestion ratingGridQuestion_hasManyRows">
<div class="question_questionTitle" id="3"><span class="questionCaption">请评价您对以下方面的满意度：</span></div>
<div class="layout_answers">
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">请评价您对以下方面的满意度： 解决问题的时长</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors anchors_isFirstRow table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_3_0">非常不满意</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified anchor_isOnFirstRow"><span id="anchor_3_1">非常满意</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" class="rowOption_topCaption">解决问题的时长</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_0"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="0 非常不满意" class="cellOption_input" data-mds-value="0" data-representative-value="0" name="onf_q_visa_asc_time_len_sat_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_1"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="1 非常不满意" class="cellOption_input" data-mds-value="1" data-representative-value="1" name="onf_q_visa_asc_time_len_sat_scale11" value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_2"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_visa_asc_time_len_sat_scale11" value="2">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_3"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3" name="onf_q_visa_asc_time_len_sat_scale11" value="3">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_4"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_visa_asc_time_len_sat_scale11" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_5"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_visa_asc_time_len_sat_scale11" value="5">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_6"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" name="onf_q_visa_asc_time_len_sat_scale11" value="6">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_7"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" name="onf_q_visa_asc_time_len_sat_scale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_8"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" name="onf_q_visa_asc_time_len_sat_scale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_9"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="9 非常满意" class="cellOption_input" data-mds-value="9" data-representative-value="9" name="onf_q_visa_asc_time_len_sat_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_time_len_sat_scale11_10"
aria-describedby="3 3_onf_q_visa_asc_time_len_sat_scale11___nMt1xB" aria-label="10 非常满意" class="cellOption_input" data-mds-value="10" data-representative-value="10" name="onf_q_visa_asc_time_len_sat_scale11" value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">请评价您对以下方面的满意度： 状态更新的频率</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>非常不满意</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>非常满意</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" class="rowOption_topCaption">状态更新的频率</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_0"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="0 非常不满意" class="cellOption_input" data-mds-value="0" data-representative-value="0" name="onf_q_visa_asc_update_freq_sat_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_1"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="1 非常不满意" class="cellOption_input" data-mds-value="1" data-representative-value="1" name="onf_q_visa_asc_update_freq_sat_scale11" value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_2"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2" name="onf_q_visa_asc_update_freq_sat_scale11" value="2">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_3"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3" name="onf_q_visa_asc_update_freq_sat_scale11" value="3">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_4"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4" name="onf_q_visa_asc_update_freq_sat_scale11" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_5"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5" name="onf_q_visa_asc_update_freq_sat_scale11" value="5">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_6"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6" name="onf_q_visa_asc_update_freq_sat_scale11" value="6">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_7"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7" name="onf_q_visa_asc_update_freq_sat_scale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_8"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8" name="onf_q_visa_asc_update_freq_sat_scale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_9"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="9 非常满意" class="cellOption_input" data-mds-value="9" data-representative-value="9" name="onf_q_visa_asc_update_freq_sat_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_update_freq_sat_scale11_10"
aria-describedby="3 3_onf_q_visa_asc_update_freq_sat_scale11___9EJdlS" aria-label="10 非常满意" class="cellOption_input" data-mds-value="10" data-representative-value="10" name="onf_q_visa_asc_update_freq_sat_scale11"
value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">请评价您对以下方面的满意度： 理解我的问题</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>非常不满意</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>非常满意</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" class="rowOption_topCaption">理解我的问题</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_0"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="0 非常不满意" class="cellOption_input" data-mds-value="0" data-representative-value="0"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_1"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="1 非常不满意" class="cellOption_input" data-mds-value="1" data-representative-value="1"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_2"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="2" class="cellOption_input" data-mds-value="2" data-representative-value="2"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="2">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">2</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_3"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="3" class="cellOption_input" data-mds-value="3" data-representative-value="3"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="3">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">3</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_4"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="4" class="cellOption_input" data-mds-value="4" data-representative-value="4"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="4">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">4</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_5"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="5" class="cellOption_input" data-mds-value="5" data-representative-value="5"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="5">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">5</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_6"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="6" class="cellOption_input" data-mds-value="6" data-representative-value="6"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="6">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">6</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_7"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="7" class="cellOption_input" data-mds-value="7" data-representative-value="7"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="7">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">7</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_8"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="8" class="cellOption_input" data-mds-value="8" data-representative-value="8"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="8">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">8</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_9"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="9 非常满意" class="cellOption_input" data-mds-value="9" data-representative-value="9"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="9">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">9</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_inquiry_understanding_sat_scale11_10"
aria-describedby="3 3_onf_q_visa_asc_inquiry_understanding_sat_scale11___nLxGb4" aria-label="10 非常满意" class="cellOption_input" data-mds-value="10" data-representative-value="10"
name="onf_q_visa_asc_inquiry_understanding_sat_scale11" value="10">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">10</span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</fieldset>
<fieldset class="table_table rowOption_rowOptionContainer ratingGridRow">
<legend class="rowOption_hiddenAriaLegend">请评价您对以下方面的满意度： 充分解决我的问题</legend>
<div aria-hidden="true" class="row_row">
<div class="cell_cell rowOption_leftCaptionContainer"></div>
<div class="cell_cell rowOption_anchorsContainer">
<div class="table_table anchors table_table_hasFixedLayout">
<div class="row_row">
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>非常不满意</span></div>
<div aria-hidden="true" class="cell_cell anchor anchor_customStyles anchor_11column anchor_isJustified"><span>非常满意</span></div>
</div>
</div>
</div>
</div>
<div class="row_row">
<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="3_onf_q_visa_asc_resolve_adequately_sat_scale11___q6QLp3" class="rowOption_topCaption">充分解决我的问题</span></div>
<div class="cell_cell">
<div class="rowOption_selectionUnits">
<div class="table_table selectionBar_selectionBarContainer table_table_hasFixedLayout">
<div class="row_row">
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_resolve_adequately_sat_scale11_0"
aria-describedby="3 3_onf_q_visa_asc_resolve_adequately_sat_scale11___q6QLp3" aria-label="0 非常不满意" class="cellOption_input" data-mds-value="0" data-representative-value="0"
name="onf_q_visa_asc_resolve_adequately_sat_scale11" value="0">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">0</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_resolve_adequately_sat_scale11_1"
aria-describedby="3 3_onf_q_visa_asc_resolve_adequately_sat_scale11___q6QLp3" aria-label="1 非常不满意" class="cellOption_input" data-mds-value="1" data-representative-value="1"
name="onf_q_visa_asc_resolve_adequately_sat_scale11" value="1">
<div aria-hidden="true" class="cellOption_indicatorContainer">
<div aria-hidden="true" class="indicatorCircle_indicatorCircleContainer indicatorCircle">
<div class="indicatorCircle_circle"></div><span class="indicatorCircle_label">1</span>
</div>
</div>
</div>
</div>
<div class="cell_cell selectionBar_selectionUnit layout_answer">
<div class="cellOption_cellOptionContainer" data-has-answer="false" data-should-display-as-selected="false"><input type="radio" id="onf_q_visa_asc_resolve_adequately_sat_scale11_2"
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Skip to Content Choose Language: Chinese (Simplified) * English * Chinese (Simplified) * French * Korean * Portuguese * Russian * Spanish Choose Language: Chinese (Simplified) 案例编号: 2000309413 案例名称: CA EBT scamming 必答根据您最近在Visa客服的案例，您向同事或同行推荐Visa的可能性如何？ 完全不可能 极有可能 0 1 2 3 4 5 6 7 8 9 10 请说明您给出该评分的原因. 请评价您对以下方面的满意度： 请评价您对以下方面的满意度： 解决问题的时长 非常不满意 非常满意 解决问题的时长 0 1 2 3 4 5 6 7 8 9 10 请评价您对以下方面的满意度： 状态更新的频率 非常不满意 非常满意 状态更新的频率 0 1 2 3 4 5 6 7 8 9 10 请评价您对以下方面的满意度： 理解我的问题 非常不满意 非常满意 理解我的问题 0 1 2 3 4 5 6 7 8 9 10 请评价您对以下方面的满意度： 充分解决我的问题 非常不满意 非常满意 充分解决我的问题 0 1 2 3 4 5 6 7 8 9 10 请评价您对以下方面的满意度： Visa团队专业知识 非常不满意 非常满意 Visa团队专业知识 0 1 2 3 4 5 6 7 8 9 10 完成 问卷调查支持 隐私政策 Cookie 政策