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* Smell gas?
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SMELL GAS?
Smell rotten eggs?
It could be a natural gas leak.
Stop what you’re doing.
Go outside first, then call us or 911.
1-800-663-9911
Learn more
ELECTRICITY OUTAGES
Power outage?
Electrical emergency?
If you see downed power lines, stay at least 10 metres away and call us or 911.
1-866-436-7847
See outage map
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program
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Transfer
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Income
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* Lochburn vacant land sale
* FEI Lower Mainland IP system upgrade CPCN
* FEI Section 32-33 Application for Use of Lands in City of
Coquitlam for the LMIPSU Project
* City of Coquitlam Reconsideration and Variance of Order G-80-19
* Mt. Hayes LNG Storage Facility
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* 2015 FEI Remove data location restriction
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Data Order
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Tariff Amendment
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* Application for CNG Fueling at Annacis Island and Amendments to
Rate Schedule 6P
* Application for rate treatment of expenditures under the GGRR
and prudency review of incentives
* Application for Revised/Renewal Rates for Langford CNG Station
* BFI compressed natural gas (CNG) refueling station CPCN
application
* CNG and LNG service for vehicles
* GGRR incentive funding for prescribed undertakings 3.2 and 3.4
– B.C. Reg. 214/2016 OIC 609/2016
* Rate Schedule 46
* 2021 Rates
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* 2019 Commodity and Tariff Changes
* Application for CNG Fueling at the GFL Fueling Station in
Abbotsford and Amendments to Rate Schedule 6P
* Application for CNG Fueling at GFL Environmental in Abbotsford
and Amendments to Rate Schedule 6P
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Agreement
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City of Enderby
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an Operating Agreement
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* 2022 FEI and VIGJV Transportation Service Agreement 5-year
Extension to November 1, 2027
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Rebalancing Application
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* 2012 Post Implementation Review Report and Application for
Permanent Biomethane Program
* 2013 Third-party suppliers regulatory process
* 2015 Biomethane Energy recovery charge (BERC) rate methodology
application
* 2015 Biomethane purchase agreement with City of Surrey
* 2018 City of Vancouver Biogas Purchase Agreement
* 2019 Tidal Energy Biomethane Purchase Agreement
* 2020 Faromor CNG Corporation Biomethane Purchase Agreement
* 2020 Matter Global Solutions BC Ltd. Biomethane Purchase
Agreement
* 2020 REN International Corp. Biomethane Purchase Agreement
* 2020 Dicklands Farms Biomethane Purchase Agreement
* 2020 Bradam Canada Inc. Biomethane Purchase Agreement
* 2020 Tidal Energy Biomethane Purchase Agreement
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* 2020 Biomethane Energy Recovery Charge (BERC) Rate Methodology
G-133-16 Assessment Report
* 2021 GVSDD (Metro Vancouver) Amending Agreements to the
Biomethane Purchase Agreement
* 2021 Shell North America (Canada) Inc. Biomethane Purchase
Agreement
* 2021 Capital Regional District Biomethane Purchase Agreement
* 2021 Comprehensive Review and Application for Approval of a
Revised Renewable Gas Program
* 2021 Assai Biomethane Purchase Agreement
* 2021 Net Zero Biomethane Purchase Agreement
* 2021 Evergreen Biomethane Purchase Agreement
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* 2021 Tidal Rockford Biomethane Purchase Agreement
* 2021 Regional District of Fraser-Fort George Biomethane
Purchase Agreement
* 2021 Delta Biomethane Purchase Agreement
* 2022 Archaea Biomethane Purchase Agreement
* 2022 Linden Biomethane Purchase Agreement
* BCUC Inquiry into the Acquisition of Renewable Natural Gas by
Public Utilities in BC
* 2022 Rimrock Biomethane Purchase Agreement
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* 2023 American Organics
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Multi-Year Rate Plans
* 2021 Annual Review for 2022 Delivery Rates
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* 2004-2009 Performance based rate plan
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* 2022 Annual Review for 2023 Delivery Rates
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* 2025-2027 Rate Setting Framework (FEI and FBC)
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* 2015 System extension application
* 2007 System extension and customer connection policies
* 2018 Application for Change to System Extension Fund Pilot
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* 2020 System extension application
* Fort Nelson gas submissions
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* Muskwa River pipeline crossing CPCN application
* 2016 rate design application
* 2019-2020 Revenue Requirements Application
* 2004 Revenue Requirements Application
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* 2009 Revenue Requirements Application
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* 2017-2018 Revenue Requirements Application
* Revelstoke gas submissions
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* Our electricity utility
* FortisBC's Electric Tariff
* Electric BCUC submissions
* Capital expenditure and system development plan
* 2011 Capital expenditure plan
* 2009-2010 Capital expenditure plan
* Certificate of public convenience and necessity applications
* Advanced metering infrastructure (AMI)
* 2012 Advanced metering infrastructure (AMI) project
* 2007 Advanced metering infrastructure (AMI) Project
* Benvoulin substation project
* Cooper conductor replacement (CCR) project
* Corra Linn spillgates replacement project
* Distribution substation automation project
* Grand Forks Terminal Station Reliability CPCN Project
* Kootenay operations centre CPCN project
* Naramata substation project
* Okanagan transmission reinforcement project
* Kelowna Bulk Transformer Addition CPCN Project
* A.S. Mawdsley Terminal Station Project
* Fruitvale Substation Project
* Code of conduct and transfer pricing policy
* 2009 Revision
* Demand side management
* 2021 Demand Side Management Expenditures Request to Carryover
2021 Overspend
* 2019-2022 DSM Expenditures Plan
* 2018 Demand side management expenditures application
* 2017 Demand side management expenditures application
* 2015-2016 Demand side management expenditures application
* Demand side management reports
* 2023-2027 DSM Expenditures Plan
* Electric vehicle charging stations
* Deferral Account for Electric Vehicle Workplace and Fleet
Charging Funding
* Electric vehicle DCFC service rate application
* Electric vehicle energy-based DCFC service rate application
* Electric vehicle DCFC energy-based rate application
* Electricity rates
* Net metering tariff
* 2017 Net metering tariff reconsideration application
* 2016 Net metering tariff update application
* 2009 Net metering tariff application
* Rate design applications
* 2017 rate design
* 2009 Rate design
* Rate schedule 50 street lighting tariff
* 2015 RS50 street lighting tariff application
* 2017 RS50 street lighting tariff update application – type III
* Residential conservation inclining block rate (RCR) or residential
inclining block (RIB) rate
* 2011 Application
* Resource plans for electricity
* 2021 Long-Term Electric Resource Plan and Long-Term Demand-Side
Management Plan
* 2016 Long term electric resource plan
* Revenue requirements applications
* 2021 Annual Review for 2022 Rates
* 2020 Annual Review for 2020 and 2021 Rates
* 2018 Annual Review of 2019 Rates
* 2017 Annual review for 2018 rates
* 2016 Annual review for 2017 rates
* 2016 Treatment for major capital expenditures under the 2014-2019
PBR plan
* 2015 Annual review for 2016 rates
* 2015 Annual review for 2015 rates
* 2014-2018 Multi-year performance based ratemaking plan
* 2012-2013 revenue requirements application and integrated system
plan
* 2011 Revenue requirement
* 2010 Revenue requirements
* 2022 Annual Review for 2023 Rates
* 2023 Annual Review for 2024 Rates
* Self-generation policy
* Self-generation policy stage 1 application
* Self-generation policy stage II application
* Solar
* Ellison community solar pilot project application
* Rate Schedule 38 Large Commercial Interruptible Tariff Application
* Princeton Office Properties Disposition Application
* Electricity rate design
* Safety and Environmental Policy
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* Natural gas pipeline safety
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* How we prepare for emergencies
* Climate leadership
* Sustainability
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* Osprey Nest Management Program
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* Providing renewable and low-carbon energy
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* Upper Bonnington Refurbishment Project
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* Work with us: contractors and vendors
DISCLAIMER
We have updated the terms and conditions of our website regarding statements
about the environmental benefits and climate-related effects of our products,
services and business activities. These statements include forward-looking
statements based on our assessment of the future, including assumptions,
judgments and uncertainties. We encourage you to review the new terms of use.
SERVICE ALERT
We’re working to safely restore gas service to 431 customers in Tappen. Learn
more
ENERGY FOR A BETTER BC
OPEN, CLOSE, MOVE ACCOUNTS
FIND REBATES AND SAVE
GET RENEWABLE NATURAL GAS
UNDERSTAND YOUR BILL
UPGRADE YOUR INSULATION FOR COMFORT AND ENERGY SAVINGS
Old insulation could be increasing your energy bills and decreasing your
comfort. Read our insulation guide and remember: we’ve got rebates.
TOP COMMON CAUSES OF GAS LINE DAMAGE AND HOW TO AVOID THEM
Learn these common digging mistakes and always click or call before you
dig—avoid hitting underground utility lines and causing safety hazards.
CAN NEW WINDOWS AND DOORS HELP YOU SAVE ENERGY AND MONEY?
For updated style and better energy efficiency, new windows and doors can make a
big difference. Get tips to make the best choices and get rebates.
SMELL ROTTEN EGGS?
If you smell an odour like rotten eggs, it could be a natural gas leak. Stop
what you’re doing, go outside and call us at 1-800-663-9911 or 911.
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