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HomeFamily Trees

ANCESTRY HINTS®

JAN 24, 2022•KNOWLEDGE

Article Body

Ancestry Hints® can help you find more ancestors and fill in details about the
family members you know about. For help with hints attached to the wrong person,
see Hints for the Wrong Person. To learn about potential mothers and potential
fathers in a tree, see Potential Mother and Father Hints. To find out how your
hints are updated, see How Ancestry Hints® are Updated.

These databases are included in hints, which provide basic information from our
most-viewed records:

* Census records
* Birth, marriage, and death records
* Public family trees

WHERE TO FIND HINTS

FOR ONE PERSON:

Hints in your tree appear as leaves or as a potential mother or father.

From a browser

1. In your tree, click on someone with a leaf hint.
2. In the top-right corner of the opened card, click the number of hints.

From the app

1. Open a tree and tap someone with a leaf hint.
2. Tap View Profile.
3. Tap the leaf-shaped hint icon.

FOR A WHOLE TREE:

When you have new hints for a family tree, a red dot will appear next to the
leaf-shaped hint icon in the navigation bar.

From a browser
1. In the top-right corner of Ancestry, click the leaf-shaped hint icon.
2. At the bottom of the drop-down menu, click See all recent hints in and
choose a Family Tree.

1. From a tree, in the toolbar on the left, click the leaf-shaped hint icon.

From the app
1. In the bottom left corner of your screen, tap Discover.
2. In the top-right, tap the leaf-shaped hint icon to see all hints for your
tree. To view hints for another tree, see Switching Between Trees in the
Ancestry® App.

VIEWING HINTS

From a browser

1. Click on a person in your tree whose hints you want to view.

2. In the card that appears, click on the number of hints .

3. To compare the information in the hint to the information in your tree,
click Quick Compare on a hint. This will show the information listed side
by side.

4. To see more details about a hint, or to accept the hint, click Review

5. In the panel that appears on the right, click Compare details if you want
to compare the information in the record to the information in your tree
again. To expand the panel, click the left-facing arrow on the left side of
the panel.

This panel will stay open even if you click on another tab in the person's
profile, so you can compare information to the information in their
profile. To collapse the panel, click the right-facing arrow.

6. At the bottom of the side panel, click Yes to accept the hint (and add the
information in it to your tree), No to reject it (if the record does not
seem to be for the person in your tree), or Maybe to save the hint for
later.

7. If you click Yes to accept a hint, you'll see the facts in the record in
the left column, and the facts in your tree in the right column. If a fact
in a record differs from a fact in your tree, you'll see under the fact.
You'll see under the fact if the record has information that's not in your
tree. To change the information in your tree, click on any fact and edit
it, or click Edit all to make all facts editable.

8. At the bottom of the panel, click Next.

9. To add people listed in the record to your tree, check the box next to
their names. The people who aren't already in your tree will say next to
them. When you check a new person, both columns will show the same
information (because all the information from the record is being added to
the person in your tree).

10. If you select someone who's already in your tree, you'll see the facts from
the record on the left, and the facts in your tree on the right. To change
a fact in your tree to match the information in the record, check the box
beside a fact.

11. Once you've gone through everyone on the page, click Save to tree at the
bottom of the panel. The people and facts you added and changed will now be
in your tree.

From the app

1. Tap someone in your tree with hints and choose View Profile.
2. Tap the leaf-shaped hints icon.
3. Tap a hint to examine it.
4. Compare the new information on the left to the information in your tree on
the right. To add the information to your tree, tap Yes.
5. If prompted, select others in your tree to add the new information to.
Choosing someone with a "New" tag by their name will add that person to your
tree as a new person. (Tap Details (iOS) or (Android) to compare the
information for that person and select or deselect each fact. Tap Save
Record (iOS).)
6. Tap Save.

FINDING UNDECIDED OR IGNORED HINTS

When you click or tap Maybe for a hint, it moves to the Undecided tab. When you
click or tap Ignore or No for a hint, it moves to the Ignored tab.

From a browser

1. Click on someone in your tree > Profile > Hints tab.
2. Under the Hints tab, you'll see New, Undecided, Ignored, and Accepted.
Select on the type of hint you'd like to view.

From the Ancestry app on your phone or tablet

1. Tap someone in your tree > tap View Profile > tap leaf-shaped hints icon.
2. iOS: At the bottom of your screen, tap New, Undecided, Ignored, or Accepted.
Android: At the top of your screen, tap New Hints and select Undecided
Hints, Ignored Hints, or Accepted Hints.
3. Tap a hint to view the details. Tap Yes and follow the on-screen steps to
add “ignored” or “undecided” hints to your tree.

TURNING SOME HINTS ON OR OFF

To help with your family history research, we automatically compare your tree
against popular records, photos, and other members’ trees. If we find a possible
match, we send you a hint.

While you can’t turn off all hints, you can stop receiving hints from other
members’ trees and hints about potential relatives.

1. In the top-right corner of Ancestry, click your Profile and select Account
Settings.
2. On the left, click Trees.
3. Scroll to the bottom, and under Hint Notifications, click the type of hint
you'd like to change.
* Member tree hints are hints from trees submitted by other Ancestry
members.
* Potential relatives not yet in your tree are hints about people who may
belong in your tree.
4. Toggle the switch to turn those hints "On" or "Off.”
5. Click Save.

Remaining hints can be ignored or dismissed individually by clicking
“Undecided,” “Ignore,” “No,” or “Reject.”

CHOOSING WHICH TREES YOU RECEIVE NEW HINT NOTIFICATIONS FROM

When you receive new hints, a red dot appears on the leaf icon in the navigation
bar at the top of the page. You can choose which of your trees you get these new
hint notifications for.

1. In the top-right corner of Ancestry, click your Profile and select Account
Settings.
2. On the left, click Trees.
3. Scroll to the bottom, and under Hint Notifications, click New hint indicator
at top of page.
4. Choose the trees from which you want to see new hint notifications by
checking and unchecking boxes.
5. Click Save.

To manage the email and push notifications you receive from Ancestry about
hints, see Subscribing to and Unsubscribing from Emails and Push Notifications.

SAVING HINTS AS ALTERNATE FACTS

Sometimes, information in a record or another tree conflicts with a fact in your
tree. When you add something to your tree with conflicting information, you can
decide which fact to keep—the new one, or the one you had. You could also keep
both, making one of the facts primary and saving the other as alternate
information. To learn about saving alternate facts, see Alternate Information in
Family Trees.

UNAVAILABLE HINTS

A hint becomes unavailable when its source is removed from Ancestry® or made
private. When you try to view a pending hint from a source that’s been deleted
or made private, the hint will say, “This hint is no longer available.” Hints
that fall into this category will eventually be deleted but can cause confusion
in the meantime. We're working to reduce the time it takes to remove these hints
after the source is deleted or made private. For more information about
unavailable hints, see our article about unavailable hints.

FREQUENTLY ASKED QUESTIONS

Will I keep getting new hints?
Yes, new hints will continue to appear as we add more content or you update your
family tree. Learn more about How Ancestry Hints® are Updated.

Can I turn off or opt out of all Ancestry Hints?
No. It’s not possible to turn off or opt out of all Ancestry Hints at this time.

How do I hide or remove all Ancestry Hints?
You can’t hide or remove all Ancestry Hints at once, but you can ignore or
dismiss them individually by clicking “Undecided,” “Ignore,” “Reject,” or “No.”

How do I turn off email and push notifications about Ancestry Hints?
To manage the email and push notifications you receive from Ancestry about
hints, see Subscribing to and Unsubscribing from Emails and Push Notifications.

Title
Ancestry Hints®
URL Name
Ancestry-Hints
Article Body Two

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* Unavailable Ancestry Hints®
* Potential Mother and Father Hints
* How Ancestry Hints® are Updated
* Ancestry Hints® for the Wrong Person
* Common Ancestors with DNA Matches

support.ancestry.com Open in urlscan Pro 104.18.39.182 Public Scan

Form analysis 1 forms found in the DOM

POST

Text Content

support.ancestry.com Open in urlscan Pro
104.18.39.182 Public Scan

Form analysis
1 forms found in the DOM