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Submission: On June 21 via manual from IN — Scanned from US
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Javascript must be enabled for the correct page display Skip to Content Call us at United States +1-800-872-1727 Or see our complete list of local country numbers Chat Unavailable Allow Functional Cookies to enable chat Contact us Send us your comments, questions, or feedback. Contact Us Contact us Chat now CONTACT US * Home * All Products * CRM and customer experience * SAP Sales Cloud /All Products/CRM and customer experience SAP Sales Cloud Overview * Overview * Features * Technical information * Get started SAP SALES CLOUD SOLUTION By truly understanding customers, you can improve sales engagements and build lasting relationships. Request a demo Try now Bring out the best in your business with SAP Business AI solutions. Watch the replays DELIVER EXCEPTIONAL SALES EXPERIENCES By tapping into a 360-degree view of every customer and interaction, your sales organization can deliver customer-centric sales engagements, leading to increased revenue and lifetime loyalty. Enlarge Let your sales organization spend more time building relationships and engaging with customers. With the SAP Sales Cloud solution, you can streamline and automate critical selling processes and empower sellers with AI-based recommendations. * Cloud deployment * Unified view of customers * Optimized mobile selling experience * AI-driven insights, recommendations, and analytics * Embedded generative AI highlights and summarization Watch the video Read the solution brief SAP SALES CLOUD AND GROW WITH SAP Premium subscriptions for GROW with SAP will include access to SAP Sales Cloud. Read the announcement SEE HOW CUSTOMERS ARE SUCCEEDING WITH SAP SALES CLOUD Customer stories Customer reviews 50% less time spent on contract creation Hear how energy provider MVV Enamic digitalized quotations and streamlined sales CRM processes. Read the customer story 100% growth in five years Discover how having the right information available at the right time is supporting business growth for Pregis Packaging. Watch the video 42% of sales processes automated Find out how Topcon provides real-time data across the enterprise with one scalable, standardized, sales automation solution. Read the customer story 360-degree view of customers Learn how customer-centric engagements helped URSA strengthen customer relationships and improve sales performance. Read the customer story Delivering quality customer experiences Find out how hydraulics company Bosch Rexroth nurtures relationships with customers across the globe. Watch the video Streamlining sales to deliver homes faster Discover how home developer FingerHaus improved customer understanding to accelerate sales. Read the customer story Strengthening customer loyalty Learn how faucet brand Moen prevents channel conflicts and provides a smooth customer experience. Read the customer story One unified source of sales information See how a 360-degree view of customer interactions helped Stabilus improve strategic collaboration across sales teams. Read the customer story With the integration of SAP Sales Cloud and SAP ERP Central Component using SAP Integration Suite, the 360-degree customer view has been useful for the sales department and also for customer service. Verified user CRM admin in the construction industry Read the TrustRadius review SAP Sales Cloud is incredibly beneficial for businesses due to its use of a pipeline analogy to manage tasks, detect and address potential process issues, and automate various tasks. This automation includes intelligent sales prioritization, guided selling, improved sales forecasting, and more. Verified user Quality analyst in the software service industry Read the TrustRadius review Intelligence built into its technologies. Verified user Team leader in the retail industry Read the G2 review Amazing CRM system for business management. Verified user Manager in the financial services industry Read the G2 review SAP SALES CLOUD IS RECOGNIZED WITH INDUSTRY AWARDS BUILD A BUSINESS CASE A fresh approach to B2B sales and service Explore the challenges that sales and service leaders face today, and the capabilities needed to transform how they sell and service their customers. Read the report Future-proofing B2B sales Discover the critical capabilities required to adapt to the speed of product innovation and rapidly changing customer expectations. Read the white paper Shaping the future of sales and service Fuse intelligent customer experience (CX) with a long-lasting CX strategy, catering to contemporary demands while upholding brand promises. Watch the video SEE WHAT ANALYSTS ARE SAYING ABOUT SAP SALES CLOUD Modern B2B selling Explore how the B2B sales CRM process is evolving. This report considers forward-looking sales automation trends and looks at three essential building blocks that help you modernize your workflows for success. Read the report FREQUENTLY ASKED QUESTIONS HOW CAN I USE AI TO IMPROVE FORECAST ACCURACY WITH SAP SALES CLOUD? SAP Sales Cloud can help you improve forecast accuracy, identify at-risk opportunities, and increase win rates with embedded AI that provides recommendations on what tasks or interactions should be performed to increase forecast accuracy. The embedded AI performs continuous correlation analysis to identify links between seller behavior, opportunity win rate, and other complex variables. This allows sales managers to assess forecast accuracy and model various potential outcomes with data-driven analysis of propensity to close. HOW CAN I IMPROVE MY CONSUMER PACKAGED GOODS RETAIL EXECUTION STRATEGY WITH SAP SALES CLOUD? SAP Sales Cloud includes specialized "perfect store” functionality to help you create retail execution action plans, optimize visit logistics, and improve the efficiency of on-site activities. Dynamic visit surveys and planograms guide retail execution activities while unifying store audit information to enable continuous improvement of retail execution at each location. Unified KPIs provide insight into year-over-year improvement and can be used to improve resource allocation, execution strategy, and store performance across extended distribution networks. CAN I IDENTIFY B2B BUYING JOURNEY INSIGHTS WITH SAP SALES CLOUD? SAP Sales Cloud can help you identify actionable customer insights by centralizing critical data for a full view of each account. Embedded sales intelligence surfaces critical data automatically and enables real-time exploration of the customer journey through each stage of the sales pipeline. Meanwhile, intuitive visualizations can provide valuable buying journey insights and help business users identify and proactively solve sales process breakdowns. WHAT IS GUIDED SELLING WITHIN SAP SALES CLOUD? B2B selling has become increasingly complex, and leading organizations are helping sales teams improve outcomes by providing prescriptive guidance for opportunity progression. Guided selling functionality within SAP Sales Cloud provides a framework to help you understand and respond to customer needs with an interactive, value-driven approach that's shaped by real-time data. DOES SAP SALES CLOUD USE AI FOR DYNAMIC VISIT PLANNING? Yes, organizations can leverage dynamic visit planning functionality within SAP Sales Cloud to help reduce overhead and improve efficiency of store and site visit logistics, scheduling, and routing. Embedded intelligence utilizes real-time and historical data to dynamically optimize how and when field sales and retail execution staff visit customer locations. This site uses cookies and related technologies, as described in our privacy statement, for purposes that may include site operation, analytics, enhanced user experience, or advertising. You may choose to manage your own preferences. 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