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 * Help Center
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About MCS
 * Why choose us?
 * The Technology
 * Framework & Deployment

Solutions
 * User Experience
 * VoIP & Video Asessment
 * Bandwidth Quality
 * Connection Capacity
 * Application Port Availability
 * Traceroute Discovery
 * Work From Home
 * Automated Testing

Try a Demo
 * Browser Connection Testing

MyConnection Server
 * Download Product
 * Device Firmware
 * EULA

BCS
 * Download Utility

Information
 * MCS Requirements

You are here: Visualware > MCS Home > Download MCS


DOWNLOAD MCS

Fill out the form to download MCS immediately and a member of our team will be
in touch.

Learn how MCS can be deployed to overcome critical business challenges.
Including managing Work from Home connections, VoIP services, world-wide network
assessment, and much more.

Current Release: v11.3f build 6532 (March 21st, 2024)

Click here for the MCS release history
MCS Requirements




OTHER DOWNLOADS

THE BCS

v5.6.0 v1, released January 18th, 2024.

Download Visualware BCS

NCS DATASHEET

Learn more about the NCS technology

Download NCS Datasheet (PDF)

NCS DEVICE FIRMWARE ?

Last release: January 26th, 2024.

Request Firmware Download Firmware New Release Notes

NCS CONFIG UTILITY ?

Configure/update firmware for a NCS device.

Download Utility (Windows only) Config Utility Tutorial


REQUIREMENTS

MCS MANAGEMENT SERVER

 * OS: Linux or Windows Server
    * Linux: kernel 2.2.5 and above, RedHat 7.6 and above, and most other
      popular Linux distributions (Ubuntu, CentOS etc.), Intel x86 architecture
      only. MCS also supports AWS and Azure Linux services. Must be root to
      install, but not to run product.
    * Windows Server 2012-2019

 * Java: 32-bit (Windows) or 64-bit (Linux) Oracle JRE is recommended (not JDK)
 * System - Physical Server or Virtual:
    * Recommended: 2 GHz CPU 4+ core x64, 500GB free disk, 16-32 GB memory
    * Minimum: 2 GHz CPU 2-4 cores x32/x64, 500GB free disk, 8-16 GB memory

 * MCS Database: Average storage is 2 GB per 10,000 tests

MCS SATELLITE SERVERS (SW)

 * OS: Linux or Windows Server
    * Linux: kernel 2.2.5 and above, RedHat 7.6 and above, and most other
      popular Linux distributions (Ubuntu, CentOS etc.), Intel x86 architecture
      only. MCS also supports AWS and Azure Linux services.
    * Windows Server 2012-2019

 * Java: 32-bit (Windows) or 64-bit (Linux) Oracle JRE is recommended (not JDK)
 * System - Physical Server or Virtual:
    * Minimum: 2 GHz CPU 2-4 cores x32/x64, 250GB free disk, 8 GB memory if
      dedicated (16GB+ if shared)

MCS QUALITY TEST SATELLITE SERVERS, RACK MOUNT APPLIANCES (HW)

 * Available with up to 16 ports, each Port includes a Satellite Server license
 * Power: external power supply or PoE
 * Specifications: Datasheet

MCS CLIENT SATELLITES (FOR AUTOMATED TESTING FROM REMOTE SYSTEMS)

 * OS: Windows 7-10, Windows Server 2008-2019, Mac OS X 10.11+ (El Capitan),
   Linux
 * System: 4+ GB memory

CLIENT BROWSER SUPPORT

MCS in-browser testing solutions are only officially supported by the mainstream
browsers listed below:

 * Google Chrome, Microsoft Edge, Safari, and Firefox

Internet Explorer and other less mainstream browsers may still work but are not
officially supported.

VIRTUAL SERVERS

MCS may be run on a virtual server. However a small number of users have
experienced erroneous jitter reports due to an inaccurate timer on a virtual
server. If you are planning to utilize the VoIP test, we recommend an initial
validation of the results by comparing jitter test results from MCS on a
dedicated server and the virtual server.

JAVA REQUIREMENTS

> MyConnection Server (MCS) version 10 or above no longer requires Java to be
> present on any client computer. MCS does require Java on the server platform.
> If installing on Linux then most popular platforms already have the Oracle
> Open JDK installed. Visualware fully supports the Oracle Java Open JDK. MCS
> requires the Java Runtime Environment (JRE) and version 8 or above is
> recommended. Please note other Java versions from Oracle, such as Java SE, may
> require an additional Java support license from Oracle. Please review java.com
> for more information on Oracle license requirements, Java Open JDK and any
> additional license requirements for Java SE releases.
> 
> To validate the Oracle Java version in use:-
> 
>  * Open a command prompt
>  * type java -version and press the enter key
>  * The Oracle JVM version will be reported if present
> 
> It is recommended that you keep the Java VM up to date with Oracle releases.
> Keep in mind that Java is no longer required in the client.

SQL DATABASE API (OPTIONAL)

> MCS includes a proprietary database that automatically logs all test results.
> Use of the API requires a licensed external SQL database:
> 
> > MySQL: Download Connector/J from the MySQL web site.
> > 
> > Microsoft SQL Server: Download the SQL Server JDBC from the Microsoft web
> > site.

PORT REQUIREMENTS

> The default ports for the various MyConnection Server test types are listed
> below. The ports can be changed if needed in the MCS server configuration
> page.
> 
> > MySpeed: TCP, ports 20000, 20001
> > MyVoIP: UDP, ports 20000, 20001, TCP port 5060 (SIP test)
> > MyCapacity: UDP, port 8090
> > MyRoute: ICMP outbound - echo request; ICMP inbound - TTL expired in
> > transit, Echo reply
> > MyFirewall: UDP/TCP, these ports (or port ranges) are set in the 'custom
> > test' option
> 
> MyConnection Server includes a web engine which normally runs on HTTP port 80,
> although it can run on other ports. If MCS is to coexist on a server with IIS
> and you want MCS to run on port 80, see: stop IIS port grab.

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CONFIGURATION UTILITY

The Access Series Device (ACD) configuration utility can be used to remotely
alter various settings related to the applicance.

These settings include, but are not limited to, IP address, MCS host server and
unique name.

The utility can also be used to update the firmware for a device.

The utility is Windows only. All other operating systems, inclusive of Windows,
can use the browser admin panel (available to all ACDs) to alter settings and
update firmware etc.

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FIRMWARE UPDATES

We recommend updating the firmware for any ACD as soon as one becomes available.

To receive the firmware for the update please contact sales.

Click here for help determining if a firmware update is available.

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UPGRADING FROM V9

Existing customers with a current MCS v9 license or current maintenance are
entitled to a MCS v10 license at no charge. To request your MCS v10 license,
please use the online Sales Request Form, select the MCS v10 Upgrade License Key
Request option, and enter your MCS license key or order number, we will we
respond within 1 business day.

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