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support.norton.com Open in urlscan Pro
23.51.56.37  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://sitedirector.norton.com/932743328?ssdcat=126
Effective URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Submission: On August 30 via manual from CA — Scanned from CA
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 5 IPs in 1 countries across 5 domains to perform 29 HTTP transactions. The main IP is 23.51.56.37, located in Secaucus, United States and belongs to AKAMAI-AS, US. The main domain is support.norton.com. The Cisco Umbrella rank of the primary domain is 508489.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on May 20th 2024. Valid for: 10 months.
This is the only time support.norton.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 2 104.210.10.83 8075 (MICROSOFT...)
25 23.51.56.37 16625 (AKAMAI-AS)
1 52.85.61.117 16509 (AMAZON-02)
1 2607:f8b0:400... 15169 (GOOGLE)
1 2600:9000:251... 16509 (AMAZON-02)
29 5
2    104.210.10.83 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
sitedirector.norton.com
25    23.51.56.37 (Secaucus, United States)

ASN16625 (AKAMAI-AS, US)
PTR: a23-51-56-37.deploy.static.akamaitechnologies.com
support.norton.com
1    52.85.61.117 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-85-61-117.ewr53.r.cloudfront.net
websdk.ujet.co
1    2607:f8b0:4006:816::200e (United States)

ASN15169 (GOOGLE, US)
www.youtube.com
1    2600:9000:2511:dc00:2:8f43:5780:93a1 (United States)

ASN16509 (AMAZON-02, US)
nexus.ensighten.com
Apex Domain
Subdomains		 Transfer
27 norton.com
sitedirector.norton.com — Cisco Umbrella Rank: 529907
support.norton.com — Cisco Umbrella Rank: 508489
476 KB
1 ensighten.com
nexus.ensighten.com — Cisco Umbrella Rank: 5862
35 KB
1 youtube.com
www.youtube.com — Cisco Umbrella Rank: 84
2 KB
1 ujet.co
websdk.ujet.co — Cisco Umbrella Rank: 63480
14 KB
0 adobedtm.com Failed
assets.adobedtm.com Failed
29 5
Domain Requested by
25 support.norton.com support.norton.com
2 sitedirector.norton.com 2 redirects
1 nexus.ensighten.com support.norton.com
1 www.youtube.com support.norton.com
1 websdk.ujet.co support.norton.com
0 assets.adobedtm.com Failed support.norton.com
29 6

This site contains no links.

Subject Issuer Validity Valid
store.norton.com
DigiCert SHA2 Extended Validation Server CA		 2024-05-20 -
2025-03-12		 10 months crt.sh
*.ujet.co
Amazon RSA 2048 M03		 2024-07-17 -
2025-08-15		 a year crt.sh
*.google.com
WR2		 2024-08-05 -
2024-10-28		 3 months crt.sh
nexus.ensighten.com
Amazon RSA 2048 M03		 2024-08-29 -
2025-09-28		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Frame ID: 1DD5E2CAA9F2D428A1FCC7A0383FF3B8
Requests: 29 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://sitedirector.norton.com/932743328?ssdcat=126 HTTP 301
    https://sitedirector.norton.com/932743328/?ssdcat=126 HTTP 301
    https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126 Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • //nexus\.ensighten\.com/
Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

29
Requests

97 %
HTTPS

40 %
IPv6

5
Domains

6
Subdomains

5
IPs

1
Countries

526 kB
Transfer

1472 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://sitedirector.norton.com/932743328?ssdcat=126 HTTP 301
    https://sitedirector.norton.com/932743328/?ssdcat=126 HTTP 301
    https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126 Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

29 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request kb20090708112600EN
support.norton.com/sp/en/us/home/current/solutions/
Redirect Chain
  • https://sitedirector.norton.com/932743328?ssdcat=126
  • https://sitedirector.norton.com/932743328/?ssdcat=126
  • https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
74 KB
17 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx / Next.js
Resource Hash
06bb1fd5e43daeff8a64965ccaf055f32c81decae5c699181e0d55b004b8fc59
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com https://retool-support.nsse.np.norton.com
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Requested-By
Access-Control-Allow-Methods
GET,POST,OPTIONS
Access-Control-Expose-Headers
Content-Length,Content-Range
Cache-Control
max-age=0, no-cache, no-store
Connection
keep-alive
Content-Encoding
gzip
Content-Length
15855
Content-Security-Policy
frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com https://retool-support.nsse.np.norton.com
Content-Type
text/html; charset=utf-8
Date
Fri, 30 Aug 2024 20:06:26 GMT
Expires
Fri, 30 Aug 2024 20:06:26 GMT
Pragma
no-cache
Server
nginx
Strict-Transport-Security
max-age=31536000; includeSubDomains
Vary
Accept-Encoding
X-Frame-Options
SAMEORIGIN
X-Powered-By
Next.js

Redirect headers

Cache-Control
private
Connection
keep-alive
Content-Length
205
Content-Type
text/html; charset=utf-8
Date
Fri, 30 Aug 2024 20:06:25 GMT
Location
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Server
Microsoft-IIS/8.5
Strict-Transport-Security
max-age=31536000; includeSubDomains
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
x-frame-options
DENY
launch-EN1cc7556280444b10a3c687a73ed01baa.min.js
assets.adobedtm.com/ 		0
0
loader.js
websdk.ujet.co/v2/ 		44 KB
14 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://websdk.ujet.co/v2/loader.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.85.61.117 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-61-117.ewr53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3e1641b07f445e6f0f43b83c919eb4e8f24f1b0e1e603d3fb501e0b3cce1adfb

Request headers

Referer
https://support.norton.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Fri, 30 Aug 2024 20:05:38 GMT
content-encoding
gzip
via
1.1 0812978283e8debc2d404f4a7b32d866.cloudfront.net (CloudFront)
last-modified
Tue, 30 Jul 2024 17:56:42 GMT
server
AmazonS3
x-amz-cf-pop
EWR53-P1
age
49
etag
W/"01e30df07a3fd9a90d9d28ea360f4f6b"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=60, must-revalidate
x-amz-cf-id
cRL_eDa-YI2IYPzE5a7LpCEpN_GnH1bGPKqfKwfH7Oz4wbyAKNJh7g==
iframe_api
www.youtube.com/ 		993 B
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://www.youtube.com/iframe_api
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2607:f8b0:4006:816::200e , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
5e0e4b4d474d5bac91d0994c4c9363d15f92d7e07e77da6973c925d0d7cd8390
Security Headers
Name Value
Content-Security-Policy require-trusted-types-for 'script';report-uri /cspreport
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://support.norton.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Fri, 30 Aug 2024 20:06:26 GMT
strict-transport-security
max-age=31536000
x-content-type-options
nosniff
content-security-policy
require-trusted-types-for 'script';report-uri /cspreport
content-encoding
br
p3p
CP="This is not a P3P policy! See http://support.google.com/accounts/answer/151657?hl=en for more info."
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-WoW64, Sec-CH-UA-Form-Factors, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
server
ESF
x-frame-options
SAMEORIGIN
report-to
{"group":"youtube_main","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/youtube_main"}]}
content-type
text/javascript; charset=utf-8
vary
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Model, Sec-CH-UA-WoW64, Sec-CH-UA-Form-Factors, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
cache-control
private, max-age=0
origin-trial
AmhMBR6zCLzDDxpW+HfpP67BqwIknWnyMOXOQGfzYswFmJe+fgaI6XZgAzcxOrzNtP7hEDsOo1jdjFnVr2IdxQ4AAAB4eyJvcmlnaW4iOiJodHRwczovL3lvdXR1YmUuY29tOjQ0MyIsImZlYXR1cmUiOiJXZWJWaWV3WFJlcXVlc3RlZFdpdGhEZXByZWNhdGlvbiIsImV4cGlyeSI6MTc1ODA2NzE5OSwiaXNTdWJkb21haW4iOnRydWV9
permissions-policy
ch-ua-arch=*, ch-ua-bitness=*, ch-ua-full-version=*, ch-ua-full-version-list=*, ch-ua-model=*, ch-ua-wow64=*, ch-ua-form-factors=*, ch-ua-platform=*, ch-ua-platform-version=*
cross-origin-opener-policy-report-only
same-origin; report-to="youtube_main"
expires
Fri, 30 Aug 2024 20:06:26 GMT
jquery-3.6.1.min.js
support.norton.com/js-includes/ 		88 KB
31 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.norton.com/js-includes/jquery-3.6.1.min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx / Express
Resource Hash
f2c75e2c99c14f6464806f16c6f1f6ba5eb144393d68f5e32b7bad380d1aa3b0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Encoding
gzip
Date
Fri, 30 Aug 2024 20:06:26 GMT
Last-Modified
Thu, 18 Jul 2024 07:40:02 GMT
Server
nginx
X-Powered-By
Express
ETag
W/"15e7f-190c4c8a450"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
Cache-Control
public, max-age=0
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
31070
popper-1.12.9.min.js
support.norton.com/js-includes/ 		19 KB
7 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.norton.com/js-includes/popper-1.12.9.min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx / Express
Resource Hash
e12c46f28e6c0d09e9d803babd7c8a5ef58183a073279e38a72f820ea68c5ce2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Encoding
gzip
Date
Fri, 30 Aug 2024 20:06:26 GMT
Last-Modified
Thu, 18 Jul 2024 07:40:02 GMT
Server
nginx
X-Powered-By
Express
ETag
W/"4ad3-190c4c8a450"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
Cache-Control
public, max-age=0
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
6891
bootstrap-4.0.0.min.js
support.norton.com/js-includes/ 		48 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.norton.com/js-includes/bootstrap-4.0.0.min.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx / Express
Resource Hash
30e287ea5d5c83445a645fb0b39341d48cb39676dbf87c2794a79086030ae92c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Encoding
gzip
Date
Fri, 30 Aug 2024 20:06:26 GMT
Last-Modified
Thu, 18 Jul 2024 07:40:02 GMT
Server
nginx
X-Powered-By
Express
ETag
W/"bf0f-190c4c8a450"
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
Cache-Control
public, max-age=0
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
13082
image
support.norton.com/norton/_next/ 		59 KB
60 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.norton.com/norton/_next/image?url=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fstatic%2Fexternal%2Fassets%2Fimages%2Fvulcan%2Fscotty%2Fgirl_selfie.webp&w=1920&q=75
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
cc50510925331cd45c2b56b4fd5d06f585beb5ee3af50b19bbb1fa87b37d031f
Security Headers
Name Value
Content-Security-Policy script-src 'none'; frame-src 'none'; sandbox;, frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com https://retool-support.nsse.np.norton.com
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Content-Security-Policy
script-src 'none'; frame-src 'none'; sandbox;, frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com https://retool-support.nsse.np.norton.com
Strict-Transport-Security
max-age=31536000; includeSubDomains
Date
Fri, 30 Aug 2024 20:06:27 GMT
X-Nextjs-Cache
STALE
Content-Disposition
inline; filename="girl_selfie.webp"
Connection
keep-alive
Content-Length
60344
Pragma
no-cache
Server
nginx
ETag
zFBRCSUzHNRcK1a0-V0G9YW+te469QsZu7H6h7N9Ax8=
X-Frame-Options
SAMEORIGIN
Vary
Accept
Content-Type
image/webp
Access-Control-Allow-Methods
GET,POST,OPTIONS
Access-Control-Expose-Headers
Content-Length,Content-Range
Cache-Control
max-age=0, no-cache, no-store
Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Requested-By
Expires
Fri, 30 Aug 2024 20:06:27 GMT
d9a1457ae8e57c35.css
support.norton.com/norton/_next/static/css/ 		447 KB
125 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.norton.com/norton/_next/static/css/d9a1457ae8e57c35.css
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
af93052874ffd036f3eed5fd6e3a199ed63f54cc30703d0a2120b91b34518a7f
Security Headers
Name Value
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https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Date
Fri, 30 Aug 2024 20:06:26 GMT
Last-Modified
Thu, 25 Apr 2024 08:22:31 GMT
Server
nginx
ETag
"662a12c7-bb9"
Content-Type
image/svg+xml
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
3001
icon_facebook.svg
support.norton.com/sp/static/external/assets/images/vulcan/symassets/ 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.norton.com/sp/static/external/assets/images/vulcan/symassets/icon_facebook.svg
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
7f60b70cd0914dab4dbb9f4e2f97e3e8b2784c500ec236e68adb2956bff893ba
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Date
Fri, 30 Aug 2024 20:06:27 GMT
Last-Modified
Thu, 25 Apr 2024 08:22:29 GMT
Server
nginx
ETag
"662a12c5-751"
Content-Type
image/svg+xml
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
1873
icon_youtube.svg
support.norton.com/sp/static/external/assets/images/vulcan/symassets/ 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.norton.com/sp/static/external/assets/images/vulcan/symassets/icon_youtube.svg
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
4c0694dc25a9dc6ad70040e7eb2620dbdfed7a8c7a0a96d60c3a70c660f006a6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000; includeSubDomains
Date
Fri, 30 Aug 2024 20:06:28 GMT
Last-Modified
Thu, 25 Apr 2024 08:22:32 GMT
Server
nginx
ETag
"662a12c8-78d"
Content-Type
image/svg+xml
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
1933
Gen-logo-light.webp
support.norton.com/sp/static/external/assets/images/logos/ 		16 KB
16 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.norton.com/sp/static/external/assets/images/logos/Gen-logo-light.webp
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.51.56.37 Secaucus, United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-51-56-37.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
7ac62ab16f0dfd3fc71d9e6b85c88ba61d794d96af46c15a5e4b65cbee890fdd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Referer
https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains
Date
Fri, 30 Aug 2024 20:06:28 GMT
Last-Modified
Thu, 02 Nov 2023 13:34:14 GMT
Server
nginx
ETag
"6543a556-401e"
Content-Type
image/webp
Cache-Control
max-age=0, no-cache, no-store
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
16414
Expires
Fri, 30 Aug 2024 20:06:28 GMT
Bootstrap.js
nexus.ensighten.com/symantec/support/ 		112 KB
35 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://nexus.ensighten.com/symantec/support/Bootstrap.js
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2511:dc00:2:8f43:5780:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
CloudFront /
Resource Hash
c96f3fed1305a19c73d0f6bd0a58893ea2269dc83f1c7ae526f9968e7fe9b5d4

Request headers

Referer
https://support.norton.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/128.0.0.0 Safari/537.36

Response headers

date
Tue, 30 Apr 2024 12:33:15 GMT
x-amz-version-id
7ON8E7T5LePl5Wkc8dPj1Soh.jYM5Wiv
content-encoding
gzip
via
1.1 b5b0850774f11b0c2514532a2d3bdc44.cloudfront.net (CloudFront)
x-amz-cf-pop
JFK50-P6
age
10567993
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
alt-svc
h3=":443"; ma=86400
last-modified
Tue, 30 Apr 2024 11:02:05 GMT
server
CloudFront
etag
W/"b83f1f037452a50e70cf3d886912f810"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
cache-control
max-age=300
x-amz-cf-id
EDi_HF2gqCxXzkILngUgboHqmQtmLZHfEgaN92gT_85yCcCaaQsG2Q==

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
assets.adobedtm.com
URL
https://assets.adobedtm.com/launch-EN1cc7556280444b10a3c687a73ed01baa.min.js

Verdicts & Comments Add Verdict or Comment

0 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

6 Cookies

Domain/Path Name / Value
sitedirector.norton.com/ Name: ASP.NET_SessionId
Value: a0hncjfxcditfdjfu0vczv2o
support.norton.com/ Name: ccan
Value: tjTJTSYm8S7vUtyf12A1jg
support.norton.com/ Name: __SEI
Value: s%3Ae222227ae3678ac49754ae849687848d4c1388646b56c7cc97ad32e56c230bfa89e332af86429b438cc9888ba95db563.hgJZ5r9OrYZti6van5%2F1CzxXcM1U6IEP93rdv7zbTPQ
.youtube.com/ Name: YSC
Value: u94LDnehEYQ
.youtube.com/ Name: VISITOR_INFO1_LIVE
Value: OuF29b6Z7HA
.youtube.com/ Name: VISITOR_PRIVACY_METADATA
Value: CgJDQRIEGgAgTA%3D%3D

2 Console Messages

Source Level URL
Text
javascript warning URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Message:
The resource https://support.norton.com/norton/_next/image?url=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fstatic%2Fexternal%2Fassets%2Fimages%2Fvulcan%2Fscotty%2Fgirl_selfie.webp&w=1920&q=75 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.
javascript warning URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN?ssdcat=126
Message:
The resource https://support.norton.com/norton/_next/static/css/d9a1457ae8e57c35.css was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com https://retool-support.nsse.np.norton.com
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.adobedtm.com
nexus.ensighten.com
sitedirector.norton.com
support.norton.com
websdk.ujet.co
www.youtube.com
assets.adobedtm.com
104.210.10.83
23.51.56.37
2600:9000:2511:dc00:2:8f43:5780:93a1
2607:f8b0:4006:816::200e
52.85.61.117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