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PAKISTAN

Deutsche Bank established its first presence in Pakistan 60 years ago in 1962.
Today, Deutsche Bank employs close to 100 staff in its Karachi and Lahore
branches. With a strong local presence, Deutsche Bank offers Pakistan-based
clients with a wide range of Corporate and Investment Bank products and
services, including foreign exchange, fixed income sales and trading, cash
management, trade finance and treasury solutions for corporates (current, saving
and deposit accounts, overdraft facilities, structured and vanilla trade finance
solutions, etc).

Having access to the expertise of the bank’s regional and global teams, Deutsche
Bank Pakistan also offer corporate clients based in the country corporate
finance solutions, M&A advice, debt and equity capital market products (both
conventional and ESG compliant) and structured trade finance solutions.

State Bank of Pakistan Announcement:

Please note that the last date for the Exchangeability of Demonetized Old Design
Banknotes (Rs. 10, 50, 100 and 1000) is 31st December 2022.
For more details please visit: https://www.sbp.org.pk/finance/Dem-vid.asp


SHOW CONTENT OF DEUTSCHE BANK PAKISTAN’S FACILITATION HELPDESK IN LINE WITH
STATE BANK OF PAKISTAN’S EPD CIRCULAR LETTER NO. 02 OF 2023 - EXPORTS OF
SOFTWARE, INFORMATION TECHNOLOGY (IT) AND IT ENABLED SERVICES (ITES)

Please reach out to following contact persons in our Karachi and Lahore branch
in case of any assistance required under SBP’s Circular Letter:

Deutsche Bank AG, Lahore Branch:
Mr. Naveed Asghar
VP & Head of Corporate Coverage Pakistan
Landline: 042-36026240
Email: naveed.asghar@db.com

Deutsche Bank AG, DB Karachi Branch:
Ms. Mariam Mirza
VP & Senior Relationship Manager, Corporate Coverage Pakistan
Landline: 021-35207245
Email: mariam.mirza@db.com


SHOW CONTENT OF STANDARD OPERATING PROCEDURES (SOPS) TO FACILITATE AND
STREAMLINE ACCOUNT OPENING PROCESS OF POLITICALLY EXPOSED PERSONS (PEPS)

In order to ensure fair and equitable treatment of bank’s customers referred to
as Politically Exposed Persons (PEPs), the State Bank of Pakistan (SBP) has
devised Standard Operating Procedures (SOPs) via their circular letter BPRD
Circular Letter No. 18 of 2019 dated July 17, 2019 to facilitate and streamline
account opening process for PEPs and banks have designated focal persons to
facilitate in the process. Any PEP having grievance / disagreement with bank’s
decision may contact the bank’s focal person nominated for the purpose.

Deutsche Bank AG, Pakistan branches focal persons are as follows:

Bank’s Focal Persons

S.No Name of Bank Focal Person Designation Direct Number Cell Number Email
Address 1 Deutsche Bank AG, Pakistan Naveed Asghar Head of Corporate Coverage
Pakistan 042-36026240 03337869836 naveed.asghar@db.com 2 Sarah Tariq Head of
Compliance & AFC 021-35207373 0321-2566340 sarah.tariq@db.com


SHOW CONTENT OF PRIME MINISTER’S RELIEF FUNDS FOR GHAZA AND LABANON

In accordance with the directive of State Bank of Pakistan vide FD Circular No.
1 of 2024 dated Oct. 14th, 2024, regarding collection of donations to the “Prime
Minister’s Relief Funds for Ghaza and Labanon” are deposited in the following
SBP’s account:

For Domestic Funds Transfer at DB Counters: (RTGS, Cash & Cheque)

Account Title: Prime Minister’s Relief Funds for Ghaza and Labanon IBAN:
PK11SBPD0000001111114292 RAAST ID: 01111114292

For International Funds Transfer through DB:

Title of Account: PMRFGL IBAN: PK78NBPA0002004256629006 SWIFT Code: NBPAPKKAMBRA
Beneficiary Bank: National Bank of Pakistan Branch: NBP Main Branch, NBP Head
Office Building, Talpur Road Karachi.



SWIFT Code: DEUTPKKAXXX Respective Currency Routing: PDF   
https://country.db.com/mea/documents/Deutsche-Bank-AG-Pakistan-SSI.pdf

For assistance, queries or complaints please contact at our following number:
+92 21 111 555 777




SHOW CONTENT OF DONATIONS TO THE PRIME MINISTER’S (PM) FLOOD RELIEF FUND

In accordance with the directives of the State Bank of Pakistan vide FD Circular
No.5 of 2022, donations to the “PM’s Flood Relief Fund, 2022” are deposited in
following account:

Deutsche Bank AG Pakistan Account Title:PM’S FLOOD RELIEF FUNDS, 2022

Account No:0531459-00-0
IBAN:PK84DEUT0000000531459000
SWIFT Code:DEUTPKKAXXX

For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777


SHOW CONTENT OF EHSAAS: KOYE BHOOKA NA SOYE (EKBNS) FUND-2021

In accordance with the directives of the State Bank of Pakistan vide FD Circular
No.1 of 2021, donations to the Government of Pakistan’s “Ehsaas: Koye Bhooka Na
Soye (EKBNS) Fund-2021” are accepted at our following branches.

Deutsche Bank AG Pakistan – Lahore Branch:

Account Title: EHSAAS: KOYE BHOOKA NA SOYE (EKBNS) FUND-2021 Account No:
1056639-00-0 IBAN: PK15DEUT0000001056639000


For assistance, queries or complaints please contact at our following numbers:
+92 42 111 555 777

 

Deutsche Bank AG Pakistan – Karachi Branch:

Account Title: EHSAAS: KOYE BHOOKA NA SOYE (EKBNS) FUND-2021 Account No:
0530857-00-0 IBAN: PK85DEUT0000000530857000


For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777


SHOW CONTENT OF DIGITIZATION OF FX CASES

PDF    User guide-Demo for FX portal


SHOW CONTENT OF PROCEED REALIZATION CERTIFICATE VERIFICATION

For verification of Proceed Realization Certificates (ePRC), please email us
your request to: prcverification@list.db.com

Focal person for PRC verification:

Hammad Shahid  Analyst GCO Tel: +92 21 35207337 Email: hammad.shahid@db.com
Sunny Deve Analyst GCO Tel: +92 21 35207338 Email: Sunny.Deve@db.com Abdul
Rehman Associate GCO Tel: +92 21 35207336 Email: Abdul.Rehman@db.com Asif Ali
Lakhati Associate GCO Tel: +92 21 35207312 Email: Asif-ali.lakhati@db.com

For Escalation:

Hasan Kamran Head of GCO Pakistan Tel: +92 21 35207331
Email: Hasan.Kamran@db.com

Important Note:
To facilitate your request, please ensure that the following details are
provided with the request from your official domain email address:

 1. Subject Line of  Request: Proceed Realization Certificates (PRC)
    Verification.
 2. Body of the email:

Dear Sirs/Madam,
 
By return email please provide us a verification /confirmation of the issuance
of the below mentioned PRC, details of which are provided below.

a. PRC Number: b. PRC Issuance Date: (DD/MM/YYYY) c. Name of Person/Entity
(beneficiary of the inward payment): d. Amount of Remittance in PKR: e. Name of
verifying authority: (FBR, Customs, Others) f. Name of Person and official
designation of verifier: g. Purpose of Verification: h. Telephone number of
verifier:

Thank you,
 
* - Upon receipt of your above  request along with complete details, we will
endeavor to respond within 1 working day.
   -Emails from private/personal email addresses such as @hotmail/@yahoo/@gmail
etc. will not be entertained.


SHOW CONTENT OF DEPOSIT PROTECTION MECHANISM – PUBLIC AWARENESS INFORMATION

The Deposit Protection Corporation (DPC) has been established under the Deposit
Protection Corporation Act, 2016 as a subsidiary of the State Bank of Pakistan
(SBP).

The primary objective of DPC is to protect small depositors for the losses
incurred by them to the extent of protected amount, in the event of failure of a
bank.

DPC has enhanced the level of protected deposit for all eligible depositors from
Rs. 250,000/- (Rupees Two Hundred and Fifty Thousand) to up-to Rs. 500,000/-
(Rupees Five Hundred Thousand) per depositor-per bank with immediate effect.

All scheduled banks operating in Pakistan are mandatory member institutions of
deposits protection scheme.

The relevant circulars issued by DPC can be accessed at the following website of
DPC: https://www.dpc.org.pk/Circulars.htm 

Frequently Asked Questions (FAQs) provides an excellent way to respond frequent
queries of general public / depositors and address their common concerns on
deposit protection. For this purpose, please refer to the FAQ(s) by the DPC:

 * https://www.dpc.org.pk/FAQ-d.asp  (for depositors)
 * https://www.dpc.org.pk/FAQ-b.asp  (for banks)


SHOW CONTENT OF KEY FACT STATEMENT (KFS)

PDF    Key Fact Statement (KFS)


SHOW CONTENT OF DEUTSCHE BANK PAKISTAN - SCHEDULE OF CHARGES

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July
to December 2024

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period
January to June 2024

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July
to December 2023

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period
January to June 2023

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July
to December 2022

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period
January to June 2022

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July
to December 2021

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period
January to June 2021

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July
to December 2020

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period
January 2020 to June 2020

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July
2019 to December 2019

PDF    Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period
January 2019 to June 2019


SHOW CONTENT OF UNCLAIMED DEPOSITS DATA

PDF    Unclaimed Deposits Data for the Year Ended – 2023

PDF    Unclaimed Deposits Data for the Year Ended – 2022

PDF    Unclaimed Deposits Data for the Year Ended – 2021

PDF    Unclaimed Deposits Data for the Year Ended – 2020

PDF    Unclaimed Deposits Data for the Year Ended – 2019

PDF    Unclaimed Deposits Data for the Year Ended – 2018

PDF    Unclaimed Deposits Data for the Year Ended – 2017


SHOW CONTENT OF AWARENESS CAMPAIGN AGAINST THE ILLEGAL MONEY VALUE TRANSFER
SERVICE

PDF    Awareness Campaign against the illegal Money Value Transfer Services
(MVTS) – English

PDF    Awareness Campaign against the illegal Money Value Transfer Services
(MVTS) – Urdu


SHOW CONTENT OF DONATIONS TO THE SUPREME COURT OF PAKISTAN AND THE PRIME
MINISTER OF PAKISTAN DIAMER-BHASHA AND MOHMAND DAMS FUND

In accordance with the directives of the State Bank of Pakistan, donations to
the ‘Supreme Court of Pakistan and the Prime Minister of Pakistan Diamer-Bhasha
and Mohmand Dams Fund’ are accepted at our following branches.

Deutsche Bank AG Pakistan – Lahore Branch:

Account Title: TSCOP AND TPMOP DIAMER BHASHA & MOHMAND DAMS FD Account No:
1056571-00-0 IBAN: PK96DEUT0000001056571000


For assistance, queries or complaints please contact at our following numbers:
+92 42 111 555 777

You can also contact State Bank of Pakistan at the information provided below:
 
Phone Number:               +92-21-111-727-273
Email address:                 cpd.helpdesk@sbp.org.pk 
                                      donations.dams@sbp.org.pk 

Deutsche Bank AG Pakistan – Karachi Branch:

Account Title: TSCOP AND TPMOP DIAMER BHASHA & MOHMAND DAMS FD Account No:
0526376-00-0 IBAN: PK52DEUT0000000526376000


For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777

You can also contact State Bank of Pakistan at the information provided below:
 
Phone Number:               +92-21-111-727-273
Email address:                 cpd.helpdesk@sbp.org.pk 
                                      donations.dams@sbp.org.pk 


SHOW CONTENT OF COMPLAINT LODGMENT MODES

You may lodge your complaints with Deutsche Bank AG, Pakistan Branches through
following modes:

 * SURFACE MAIL: Please address your complaints to ‘The Manager’ at our branches
   in Karachi and Lahore on following addresses:
   Karachi Branch – Sky Tower – West Wing, Floor 15, Dolmen City, Marine Drive,
   Clifton, Block 4, Karachi.
   Lahore Branch – Askari Corporate Tower, 8th Floor Office No. 03, 75-76 D-1,
   Main Boulevard Gulberg-III, Lahore.

 * EMAIL: Please email your complaints to amspak@list.db.com.

 * PHONE CALL: Please dial our following UAN numbers for lodging your complaint:
   Karachi +92 (21) 111 555 777
   Lahore +92 (42) 111 555 777

 * FAX: You may also fax your complaints to:
   Karachi +92 (21) 3518 1704
   Lahore +92 (42) 32560240

 * COMPLAINT BOX: You may also drop you complaints in the complaint boxes placed
   in our Karachi and Lahore branches at the addresses mentioned above.

Sunwai- A Customer Complaint Management Portal has been launched by State Bank
of Pakistan to further improve the effectiveness and fairness of complaints
lodgment with the bank. In addition to the above modes; you may also lodge a
complaint through this portal which can be accessed at:
https://sunwai.sbp.org.pk.


SHOW CONTENT OF DISCRIMINATION IN PROVISION OF FINANCIAL SERVICES - CONTACT
DETAILS OF FOCAL PERSON

In light of SBP’s BC & CPD Circular Letter no. 01 of 2019, following is Deutsche
Bank AG, Pakistan’s focal person:

Mr. Naveed Asghar
Head of Local Corporate Coverage
Landline: +92(42)36026240
Fax: +92(42)32560240
Email: naveed.asghar@db.com
Address: 8th Floor, Askari Corporate Tower, Main Boulevard Gulberg III, Lahore.

PDF    Standard Settlement Instructions - SSI For Deutsche Bank AG Pakistan

PDF    Deutsche Bank AG, Pakistan’s Account Opening Documentation Requirements
and Process for IT Sector Entities

Deutsche Bank Pakistan Financial Statements


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