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Effective URL:
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Submission: On December 20 via manual (December 20th 2024, 9:58:09 am UTC) from IN — Scanned from NL

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Text Content

International (English)
INT / en
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27.5 inch

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1. Home

1. DATA PROTECTION AT A GLANCE

GENERAL INFORMATION

The following information provides a simple overview of what happens to your
personal data when you visit this website. Personal data is all data with which
you can be personally identified. Detailed information on the subject of data
protection can be found in our privacy policy listed below this text.

DATA COLLECTION ON THIS WEBSITE

WHO IS RESPONSIBLE FOR THE DATA COLLECTION ON THIS WEBSITE?

The data processing on this website is carried out by the website operator. You
can find their contact details in the section "Note on the responsible party" in
this data protection declaration.

HOW DO WE COLLECT YOUR DATA?

On the one hand, your data is collected when you provide it to us. This can be,
for example, data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems
when you visit the website. This is mainly technical data (e.g. Internet
browser, operating system or time of the page view). This data is collected
automatically as soon as you enter this website.

WHAT DO WE USE YOUR DATA FOR?

Part of the data is collected to ensure that the website is provided without
errors. Other data can be used to analyze your user behavior.

WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?

You have the right at any time and free of charge to obtain information about
the origin, recipient and purpose of your

stored personal data. You also have the right to request the correction or
deletion of this data. If you have given your consent to data processing, you
can revoke this consent at any time for the future. In addition, you have the
right to request the restriction of the processing of your personal data under
certain circumstances. Furthermore, you have the right to lodge a complaint with
the competent supervisory authority.

For this purpose, as well as for further questions on the subject of data
protection, you can contact us at any time.

ANALYSIS TOOLS AND THIRD-PARTY TOOLS

When you visit this website, your surfing behavior can be statistically
evaluated. This is done primarily with so-called analysis programs.

Here we also use services from Google - this is a company headquartered in the
USA. Further information and the privacy policy can be found here or
athttps://policies.google.com/privacy?hl=en

The analysis of your surfing behavior is usually anonymous, the surfing behavior
cannot be traced back to you.

Detailed information on these analysis programs can be found in the following
privacy policy.

2. HOSTING + CONTENT DELIVERY

We host the content of our website with the following provider:

EXTERNES HOSTING

This website is hosted externally. The personal data collected on this website
is stored on the servers of the hoster(s). This may include, but is not limited
to, IP addresses, contact requests, meta and communication data, contract data,
contact details, names, website accesses and other data generated via a website.

External hosting is provided for the purpose of fulfilling the contract with our
potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of a
secure, fast and efficient provision of our online offer by a professional
provider (Art. 6 (1) (f) GDPR).

If a corresponding consent has been requested, the processing is carried out
exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG,
insofar as the consent includes the storage of cookies or access to information
in the user's terminal device (e.g. device fingerprinting) within the meaning of
the TTDSG. The consent can be revoked at any time.

Our hoster(s) will only process your data to the extent necessary to fulfil its
performance obligations and will follow our instructions with regard to this
data.

We use the following host(s):

Accell IT B.V.

Industrieweg 4,

NL-8444 AR Heerenveen

Auftragsverarbeitung

We have concluded a contract for order processing (AVV) for the use of the
above-mentioned service. This is a contract required by data protection law,
which ensures that it processes the personal data of our website visitors only
in accordance with our instructions and in compliance with the GDPR.

AMAZON CLOUDFRONT CDN

We use the Amazon CloudFront CDN content delivery network. The provider is
Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855, Luxembourg
(hereinafter "Amazon").

Amazon CloudFront CDN is a globally distributed content delivery network.
Technically, the transfer of information between your browser and our website is
routed via the Content Delivery Network. This allows us to increase the
worldwide accessibility and performance of our website.

The use of Amazon CloudFront CDN is based on our legitimate interest in
providing our website as error-free and secure as possible (Art. 6 para. 1 lit.
f GDPR).

The data transfer to the USA is based on the standard contractual clauses of the
EU Commission.

Details can be found here:
https://aws.amazon.com/de/blogs/security/aws-gdpr-data-processing-addendum/.

To learn more about Amazon CloudFront CDN, see:

https://d1.awsstatic.com/legal/privacypolicy/AWS_Privacy_Notice__German_Translation.pdf.

Auftragsverarbeitung

3. GENERAL INFORMATION AND MANDATORY INFORMATION

PRIVACY

The operators of these pages take the protection of your personal data very
seriously. We treat your personal data confidentially and in accordance with the
statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected.

Personal data is data that can be used to identify you personally. This privacy
policy explains what data we collect and what we use it for. It also explains
how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when
communicating by e-mail) can have security gaps. It is not possible to
completely protect data from access by third parties.

NOTE ON THE RESPONSIBLE BODY

The party responsible for processing data on this website is:

GHOST-Bikes GmbH

An der Tongrube 3

95652 Waldsassen

Phone: 09632-92550

Email: info@ghost-bikes.de

The responsible party is the natural or legal person who alone or jointly with
others decides on the purposes and means of processing personal data (names,
email addresses, etc.).

SPEICHERDAUER

Unless a more specific storage period has been specified within this data
protection declaration, your personal data will remain with us until the purpose
for data processing no longer applies. If you assert a legitimate request for
deletion or revoke your consent to data processing, your data will be deleted
unless we have other legally permissible reasons for storing your personal data
(e.g. retention periods under tax or commercial law); in the latter case, the
deletion takes place after these reasons cease to apply.

GENERAL INFORMATION ON THE LEGAL BASIS OF DATA PROCESSING ON THIS WEBSITE

If you have consented to data processing, we process your personal data on the
basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, provided that
special categories of data pursuant to Art. 9 para. 1 GDPR. In the event of
express consent to the transfer of personal data to third countries, data
processing is also carried out on the basis of Art.49 para. 1 lit. a GDPR. If
you have consented to the storage of cookies or access to information in your
device (e.g. via device fingerprinting), the data processing is also carried out
on the basis of § 25 para. 1 TTDSG. The consent can be revoked at any time. If
your data is required for the fulfilment of the contract or for the
implementation of pre-contractual measures, we process your data on the basis of
Art. 6 (1) (b) GDPR. Furthermore, we process your data, insofar as it is
necessary to fulfill a legal obligation, on the basis of Art. 6 para. 1 lit. c
GDPR.

Data processing may also be carried out on the basis of our legitimate interest
pursuant to Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases
in each individual case is provided in the following paragraphs of this data
protection declaration.

DATA PROTECTION SUPERVISOR

We have appointed a data protection officer.

Dipl.-Ing. Lars Ebertz on behalf of EBERTZ DATENSCHUTZ GmbH

Ober den Wiesen 17

35756 Mittenaar

Email: lars@ebertz-datenschutz.de

NOTE ON DATA TRANSFER TO THE USA AND OTHER THIRD COUNTRIES

Among other things, we use tools from companies based in the USA or other third
countries that are not secure in terms of data protection. If these tools are
active, your personal data may be transferred to these third countries and
processed there. We would like to point out that no level of data protection
comparable to that in the EU can be guaranteed in these countries. For example,
U.S. companies are obliged to hand over personal data to security authorities
without you, as the data subject, being able to take legal action against this.
Therefore, it cannot be ruled out that US authorities (e.g. secret services) may
process, evaluate and permanently store your data located on US servers for
monitoring purposes. We have no influence on these processing activities.

REVOCATION OF YOUR CONSENT TO DATA PROCESSING

Many data processing operations are only possible with your express consent. You
can revoke your consent at any time. The legality of the data processing carried
out until the revocation remains unaffected by the revocation.

RIGHT TO OBJECT TO DATA COLLECTION IN SPECIAL CASES AND TO DIRECT ADVERTISING
(ART. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F
GDPR

, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR

SITUATION, OPPOSE THE PROCESSING OF YOUR PERSONAL DATA

TO OBJECT; THIS SHALL ALSO APPLY TO A CONTRACT BASED ON THESE PROVISIONS.

PROFILING. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED,

PLEASE REFER TO THIS PRIVACY POLICY. IF YOU FILE AN OBJECTION,

IF WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, IT

UNLESS WE CAN HAVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING

EVIDENCE THAT OUTWEIGHS YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING
SERVES THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION
PURSUANT TO ART. 21 (1) GDPR).

YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES,

THUS, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR

PERSONAL DATA CONCERNED FOR THE PURPOSE OF SUCH ADVERTISING

TO PICKLE; THIS APPLIES TO PROFILING TO THE EXTENT THAT IT IS CONNECTED TO SUCH
DIRECT MARKETING IN

CONNECTION IS ESTABLISHED. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY
NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO
ART. 21 (2) GDPR).

RIGHT TO LODGE A COMPLAINT WITH THE COMPETENT SUPERVISORY AUTHORITY

In the event of violations of the GDPR, data subjects have the right to lodge a
complaint with a

supervisory authority, in particular in the Member State of their habitual
residence, their place of work or the place of the alleged infringement. The
right to lodge a complaint is without prejudice to any other administrative or
judicial remedies.

RIGHT TO DATA PORTABILITY

You have the right to have data that we process automatically on the basis of
your consent or in fulfillment of a contract handed over to you or to a third
party in a common, machine-readable format. If you request the direct transfer
of the data to another responsible party, this will only be done to the extent
that it is technically feasible.

INFORMATION, DELETION AND CORRECTION

Within the framework of the applicable legal provisions, you have the right to
free of charge at any time

Information about your stored personal data, its origin and recipient and the
purpose of the data processing and, if applicable, a right to correction or
deletion of this data. For this purpose, as well as for further questions on the
subject of personal data, you can contact us at any time.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to request the restriction of the processing of your personal
data. You can contact us at any time. The right to restriction of processing
exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we need

usually time to check. For the duration of the verification, you have the right
to request the restriction of the processing of your personal data.

If the processing of your personal data was/is unlawful, you can request the
restriction of data processing instead of deletion.

If we no longer need your personal data, but you use it for the purpose of
exercising it,

If you wish to defend or assert legal claims, you have the right to request the
restriction of the processing of your personal data instead of deletion.

If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balance
must be struck between your interests and ours. As long as it has not yet been
determined whose interests prevail, you have the right to request that the
processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data may only
be processed – apart from being stored – with your consent or for the purpose of
asserting, exercising or defending legal claims or protecting the rights of
another natural or legal person or for reasons of important public interest of
the European Union or a Member State.

SSL OR TLS ENCRYPTION

This site uses for security reasons and to protect the transmission of
confidential content, such as

For example, orders or inquiries that you send to us as the site operator, an
SSL or TLS

Encryption. You can recognize an encrypted connection by the fact that the
address line of the browser changes from "http://" to "https://" and by the lock
symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be
read by third parties.

OBJECTION TO ADVERTISING E-MAILS

We hereby object to the use of contact data published within the scope of the
imprint obligation for the purpose of sending unsolicited advertising and
information material. The operators of the pages expressly reserve the right to
take legal action in the event of the unsolicited sending of advertising
information, such as spam e-mails.

4. DATA COLLECTION ON THIS WEBSITE

Our Internet pages use so-called "cookies". Cookies are small data packets and
are aimed at

does not cause any damage to your device. They are stored either temporarily for
the duration of a session (session cookies) or permanently (permanent cookies)
on your device. Session cookies are automatically deleted at the end of your
visit. Permanent cookies remain stored on your device until you delete them
yourself or until they are automatically deleted by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies
(so-called third-party cookies).

Cookies). Third-party cookies enable the integration of certain services of

Third-party companies within websites (e.g. cookies for processing payment
services).

Cookies have different functions. Many cookies are technically necessary, as
certain website functions would not work without them (e.g. the shopping cart
function or the display of videos). Other cookies can be used to evaluate user
behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to
provide certain functions that you have requested (e.g. for the shopping cart
function) or to optimize the website (e.g. cookies to measure the web audience)
(necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR,
unless another legal basis is specified. The website operator has a legitimate
interest in the storage of necessary cookies for the technically error-free and
optimized provision of its services. If consent has been given to the

storage of cookies and comparable recognition technologies, the processing is
carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a
DSGVO and § 25 para. 1 TTDSG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies
and

Allow cookies only in individual cases, exclude the acceptance of cookies for
certain cases or in general

as well as activate the automatic deletion of cookies when closing the browser.
If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this
privacy policy.

ONETRUST EINWILLIGUNGSMANAGEMENT

We offer you the opportunity to decide for yourself in detail in which cases you
want to consent to tracking via cookies and other technologies - for the purpose
of displaying content relevant to you as well as offers tailored to you.

The processing of your data for the purposes mentioned here is partly based on
legitimate interest, but in some cases we also require your consent. For this
purpose, we use the Consent Management Platform (CMP) of OneTrust, LLC, 1350
Spring St NW, Atlanta, GA 30309, as a processor.

Onetrust's CMP enables you to give us your consent to the processing of your
data in compliance with data protection regulations and to revoke it at any
time. You can also object to data processing based on our legitimate interest.
Further information on data protection and Onetrust's CMP can be found here:
https://www.onetrust.de/datenschutzerklaerung/

SERVER LOG FILES

The provider of the pages automatically collects and stores information in
so-called server log files, which your browser automatically transmits to us.
These are:

Browser type and browser version Operating system used

Referrer URL

Host name of the accessing computer

Time of the server request IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website
operator has a legitimate interest in the technically error-free presentation
and optimisation of its website – for this purpose, the server log files must be
recorded.

CONTACT

If you send us enquiries via the contact form, your details from the

Enquiry form including the contact details you provided there for the purpose of
processing the enquiry

and stored with us in case of follow-up questions. We will not pass on this data
without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, if your
request is related to the performance of a contract or for the implementation of
pre-contractual measures is required. In all other cases, the processing is
based on our legitimate interest in

effective processing of the enquiries addressed to us (Art. 6 (1) (f) GDPR) or
on your consent (Art. 6 (1) (a) GDPR) if this has been requested; the consent
can be revoked at any time.

The data you enter in the contact form will remain with us until you request us
to delete it, revoke your consent to store it or the purpose for storing the
data no longer applies

(e.g. after your request has been processed). Mandatory statutory provisions –
in particular retention periods – remain unaffected.

ENQUIRY BY E-MAIL, TELEPHONE OR FAX

If you contact us by e-mail, telephone or fax, your enquiry, including all
personal data resulting from it (name, enquiry), will be stored and processed by
us for the purpose of processing your request. We will not pass on this data
without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, if your
request is related to the performance of a contract or is necessary for the
implementation of pre-contractual measures. In all other cases, the processing
is based on our legitimate interest in

effective processing of the enquiries addressed to us (Art. 6 (1) (f) GDPR) or
on your consent (Art. 6 (1) (a) GDPR) if this has been requested; the consent
can be revoked at any time.

The data you send to us via contact requests will remain with us until you
request us to delete it, revoke your consent to store it or the purpose for
storing the data no longer applies

(e.g. after your request has been processed). Mandatory statutory provisions –
in particular statutory retention periods – remain unaffected.

SALESFORCE SALES CLOUD

We use Salesforce Sales Cloud to manage customer data. The provider is
salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich (hereinafter
referred to as "Salesforce").

Salesforce Sales Cloud is a CRM system and allows us, among other things, to
manage existing and potential customers as well as customer contacts and to
organize sales and communication processes. The use of the CRM system also
enables us to analyze our customer-related processes. Customer data is stored on
Salesforce's servers. Personal data may also be transmitted to the parent
company of salesforce.com Germany GmbH, salesforce.com inc., Salesforce Tower,
415 Mission Street, San Francisco, CA 94105, USA.

Details about Salesforce Sales Cloud features can be found here:
https://www.salesforce.com/de/products/sales-cloud/overview/.

The use of Salesforce Sales Cloud is based on Art. 6 para. 1 lit. f GDPR. The

Website operator has a legitimate interest in the most efficient customer
management and customer communication possible. If a corresponding consent has
been requested, the processing is carried out exclusively on the basis of Art. 6
para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the
storage of cookies or access to information in the user's terminal device (e.g.
device fingerprinting) within the meaning of the TTDSG. The consent can be
revoked at any time.

Salesforce has Binding Corporate Rules (BCR) approved by the French Data
Protection Authority. These are binding internal company regulations that
legitimize the company's internal data transfer to third countries outside the
EU and the EEA. Details can be found here:
https://www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellenhoechste-da.html.

For details, please refer to Salesforce's privacy policy:
https://www.salesforce.com/de/company/privacy/.

AUFTRAGSVERARBEITUNG

REGISTRATION ON THIS WEBSITE

You can register on this website to use additional functions on the site. We use
the data entered for this purpose only for the purpose of using the respective
offer or service for which you have registered. The mandatory information
requested during registration must be provided in full. Otherwise, we will
reject the registration.

For important changes, for example in the scope of the offer or in the event of
technically necessary changes, we will use the e-mail address provided during
registration to inform you in this way.

The processing of the data entered during registration is carried out for the
purpose of carrying out the user relationship established by the registration
and, if necessary, for the initiation of further contracts (Art. 6 para. 1 lit.
b DSGVO).

The data collected during registration will be stored by us as long as you are
registered on this website and will then be deleted. Statutory retention periods
remain unaffected. See also 8 #YESGHOST.

5. ANALYSIS TOOLS AND ADVERTISING

ALGOLIA

This website uses the search technology Algolia via an API. The provider is
Algolia, Inc., 589 Howard Street, Suite 5, San Francisco, CA 94105, USA. In
order to use the functions of the Algolia search, it is necessary to save your
IP address and your search query. This information is usually transmitted to an
Algolia server in Europe or the USA and stored there. As the provider of this
site, we have no influence on this data transfer.The use of the Algolia search
is in the interest of good accessibility and easy findability of our online
offers. This constitutes a legitimate interest within the meaning of Art. 6
para. 1 lit. f GDPR. Further information on the handling of user data can be
found in Algolia's privacy policy:

https://www.algolia.com/policies/privacy.

Auftragsverarbeitung

BINGS ADS

On the basis of our legitimate interests (i.e. interest in the analysis,
optimisation and economic operation of our online offer within the meaning of
Art. 6 para. 1 lit. f. GDPR), we use the conversion and tracking tool "Bing
Ads" from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
In doing so, Microsoft stores cookies on users' devices in order to enable an
analysis of the use of our online offer by users, provided that users have
reached our online offer via a Microsoft Bing ad (so-called "conversion
measurement"). In this way, Microsoft and we can recognize that someone has
clicked on an ad, has been redirected to our online offer and has reached a
previously determined target page (so-called "conversion page"). We only learn
the total number of users who clicked on a Bing ad and were then redirected to
the conversion page. No IP addresses are stored. No personal information about
the identity of the users is communicated.

Microsoft is certified under the Privacy Shield Agreement and thus offers a
guarantee of compliance with European data protection law
(https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&status=Active).
If users do not wish to participate in the Bing Ads tracking process, they can
also deactivate the setting of a cookie required for this via browser settings
or use Microsoft's opt-out page: http://choice.microsoft.com/de-DE/opt-out.

Users can find more information about data protection and the cookies used by
Microsoft Bing Ads in Microsoft's privacy policy:
https://privacy.microsoft.com/de-de/privacystatement.

CLARITY

This website uses Clarity. The provider is Microsoft Corporation, One Microsoft
Way, Redmond, WA

98052-6399 (USA), https://docs.microsoft.com/en-us/clarity/ (hereinafter
"Clarity").

Clarity is a tool for analyzing user behavior on this website. In particular,
Clarity records mouse movements and creates a graphical representation of which
part of the website users scroll to particularly frequently (heat maps). Clarity
may also record sessions so that we can view site usage in the form of videos.
Furthermore, we receive information about the general user behavior within our
website.Clarity uses technologies that enable the recognition of the user for
the purpose of analyzing user behavior (e.g. cookies or the use of device
fingerprinting). Your personal data is stored on Microsoft's servers (Microsoft
Azure Cloud Service) in the USA.

Insofar as consent has been obtained, the use of the above-mentioned service is
carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25
TTDSG. The consent can be revoked at any time. If no consent has been obtained,
the use of this service is based on Art. 6 para. 1 lit. f GDPR; the website
operator has a legitimate interest in an effective user analysis.

Further details on Clarity's data protection can be found here:
https://docs.microsoft.com/en-us/clarity/faq.

CRITEO

This website uses functions of Criteo. The provider is Criteo SA, 32 Rue
Blanche, 75009 Paris (hereinafter referred to as "Criteo").

Criteo is used to provide you with interest-based advertisements within the
Criteo

advertising network. Your interests are determined on the basis of your previous
usage behavior. Criteo records, for example, which products you have viewed,
added to your shopping cart or purchased. More details about the data collected
by Criteo can be found here:
https://www.criteo.com/de/privacy/how-we-use-your-data/.

In order to be able to show you interest-based advertising, we or other Criteo
partners need to be able to recognize you. For this purpose, a cookie is stored
on your device or a comparable identifier is used, which links your user
behavior with a pseudonymous user profile. For details, please refer to Criteo's
privacy policy at:

https://www.criteo.com/de/privacy/.

Your personal data and the Criteo cookies stored in your browser will be stored
for a maximum of 13 months from the date of collection.

Criteo and we are joint controllers within the meaning of Art. 26 GDPR. A joint
processing agreement has been concluded between Criteo and us, the essential
contents of which Criteo describes at the following link:
https://www.criteo.com/de/privacy/how-we-use-your-data/.Geolocation-db.com

We use the services of the geolocation-db.com to be able to assign your call
to the appropriate country appearances. During the use of this function,
personal data - such as the IP address - may be transmitted outside the EU or
the EEC. Please note our information on data transfer to the USA. Further
information can also be found under https://geolocation-db.com/privacy

GOOGLE ANALYTICS

This website uses functions of the web analysis service Google Analytics. The
provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street,
Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of
website visitors. In doing so, the website operator receives various usage data,
such as page views, length of stay, operating systems used and origin of the
user. This data is summarized in a user ID and assigned to the respective device
of the website visitor.

Furthermore, with Google Analytics, we can, among other things: Record your
mouse and scroll movements and clicks. Furthermore, Google Analytics uses
various modeling approaches to complement the collected data sets and uses
machine learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for
the purpose of analysing user behaviour (e.g. cookies or device fingerprinting).
The information collected by Google about the use of this website is usually
transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Art. 6 para.
1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the
EU Commission.

Details can be found here:

https://privacy.google.com/businesses/controllerterms/mccs/.

BROWSER PLUGIN

You can prevent the collection and processing of your data by Google by
downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how Google Analytics handles user data, please refer to
Google's privacy policy:
https://support.google.com/analytics/answer/6004245?hl=de.

GOOGLE DOUBLECLICK

This website uses functions of Google DoubleClick. The provider is Google
Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland,
(hereinafter "DoubleClick").

DoubleClick is used to show you interest-based advertisements throughout the
Google advertising network. With the help of DoubleClick, the advertisements can
be tailored to the interests of the respective viewer. For example, our
advertisements may be displayed in Google search results or in banner ads
associated with DoubleClick.

In order to be able to display interest-based advertising to users, DoubleClick
must provide the respective

Recognize viewers and give them their visited websites, clicks and other
information about the

can assign user behavior. For this purpose, DoubleClick uses cookies or
comparable

Recognition technologies (e.g. device fingerprinting). The information collected
is used to

a pseudonymous user profile in order to display interest-based advertising to
the user concerned.

The use of this service is based on your consent in accordance with Art. 6 para.
1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

For more information on how to object to the advertisements displayed by Google,
please refer to the following links:
https://policies.google.com/technologies/ads and
https://adssettings.google.com/authenticated.

GOOGLE TAG MANAGER

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon
House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool with the help of which we can use tracking or
statistics tools and other

technologies on our website. The Google Tag Manager itself does not create

User profiles, does not store cookies and does not carry out any independent
analyses. It is only used to manage and play out the tools integrated via it.
However, Google Tag Manager collects your IP address, which may also be
transmitted to Google's parent company in the United States.

The use of the Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The

Website operator has a legitimate interest in a quick and uncomplicated
integration and administration of various tools on its website. If a
corresponding consent has been requested, the processing is carried out
exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1)

TTDSG, insofar as the consent includes the storage of cookies or access to
information in the user's terminal device (e.g. device fingerprinting) within
the meaning of the TTDSG. The consent can be revoked at any time.

AUFTRAGSVERARBEITUNG

We have concluded a contract for order processing (AVV) with the above-mentioned
provider. This is a contract required by data protection law, which ensures that
it processes the personal data of our website visitors only in accordance with
our instructions and in compliance with the GDPR.

GOOGLE (ENHANCED) CONVERSION-TRACKING

This website uses Google Conversion Tracking. The provider is Google Ireland
Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can recognize whether
the user has performed certain actions. For example, we can evaluate which
buttons on our website were clicked how often and which products were viewed or
purchased particularly frequently.

Information is used to create conversion statistics. We learn the total number
of users who clicked on our ads and what actions they performed. We do not
receive any information that allows us to personally identify the user. Google
itself uses cookies or comparable recognition technologies for identification.

In the event of your consent, we will transmit your email address to Google
using a secure (hashed) process in order to perform a possible conversion (known
as ENHANCED CONVERSION).

You can find more information about Google Conversion Tracking in Google's
privacy policy: https://policies.google.com/privacy?hl=de.

THE USE OF THIS SERVICE IS BASED ON YOUR CONSENT IN ACCORDANCE WITH ART. 6 PARA.
1 LIT. A GDPR AND § 25 PARA. 1 TTDSG. THE CONSENT CAN BE REVOKED AT ANY TIME.

GOOGLE MAPS

This site uses the map service Google Maps. The provider is Google Ireland
Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the functions of Google Maps, it is necessary to store your IP
address. These

Information is usually transmitted to a Google server in the USA and stored
there. The provider of this site has no influence on this data transfer. If
Google Maps is activated, Google may use Google Web Fonts for the purpose of
uniform display of fonts. When you call up Google Maps, your browser loads the
required web fonts into your browser cache in order to display texts and fonts
correctly.

The use of Google Maps is in the interest of an appealing presentation of our
online offers and to make it easy to find the places we have indicated on the
website. This constitutes a legitimate interest within the meaning of Art. 6
para. 1 lit. f GDPR. Provided that an appropriate

consent has been requested, the processing is carried out exclusively on the
basis of Art. 6 para. 1 lit. a

GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of
cookies or access to information in the user's terminal device (e.g. device
fingerprinting) within the meaning of the TTDSG. The consent can be revoked at
any time.

The data transfer to the USA is based on the standard contractual clauses of the
EU Commission.

Details can be found here:

https://privacy.google.com/businesses/gdprcontrollerterms/ and
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google's privacy
policy:

https://policies.google.com/privacy?hl=de.

GOOGLE RECAPTCHA

We use "Google reCAPTCHA" (hereinafter referred to as "reCAPTCHA") on this
website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow
Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether the data entry on this website
(e.g. in a contact form) is made by a human or by an automated program. For this
purpose, reCAPTCHA analyzes the behavior of the website visitor on the basis of
various characteristics. This analysis begins automatically as soon as the
website visitor enters the website. For analysis, evaluates

reCAPTCHA extracts various information (e.g. IP address, time spent by the
website visitor on the website or mouse movements made by the user). The data
collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are
not informed that an analysis is taking place.

The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. The
website operator has a legitimate interest in protecting its web offers from
abusive automated spying and from SPAM. If a corresponding consent has been
requested, the processing is carried out exclusively on the basis of Art. 6 (1)
(a) GDPR and § 25 (1)

For more information about Google reCAPTCHA, please refer to the Google Privacy
Policy and the Google Terms of Use at the following links:

https://policies.google.com/privacy?hl=de and
https://policies.google.com/terms?hl=de.

GOOGLE OPTIMIZE

We have integrated Google Optimize on this website. The provider is Google
Ireland Limited

(„Google”), Gordon House, Barrow Street, Dublin 4, Irland (nachfolgend Google
Optimize).

Google Optimize allows us to optimize our website by performing tests (A/B
testing) and personalization of the website. For this purpose, Google Optimize
processes the IP address of website visitors. The personal data collected may
then be processed by other analysis tools.

The use of Google Optimize is based on Art. 6 para. 1 lit. f GDPR. The

Website operator has a legitimate interest in an optimal design of its online
presence. If a corresponding consent has been requested, the processing is
carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25
para. 1 TTDSG, insofar as the consent includes the storage of cookies or access
to information in the user's terminal device (e.g. for device fingerprinting)
within the meaning of the TTDSG. The consent can be revoked at any time.

Further details can be found in the provider's privacy policy at
https://business.safety.google/adsprocessorterms/.

The data transfer to the USA is based on the standard contractual clauses of the
EU Commission. Details can be found here:

https://policies.google.com/privacy/frameworks and
https://privacy.google.com/businesses/controllerterms/mccs/.

Auftragsverarbeitung

FLOWBOX

We use Flowbox to share Instagram posts – in the form of images and videos –
with our community for marketing purposes in our online shop, on our social
media channels and in email marketing. For this purpose, we ask for permission
on Instagram under each post in the comment area, which can be given by the
respective user with the answer "#yesghost".
More information about Flowbox can be found here.

Furthermore, with Flowbox, we offer the possibility to carry out a conversion
based on your consent in the event of a product purchase.

The aim is to better understand our customers and their purchasing behavior as
well as their interests and to be able to respond to them in the future.

The processing of your data (e.g. surname, first name, e-mail address) of the
Flowbox Conversion function is based on your consent in accordance with Art. 6
(1) (a) GDPR. For this purpose, we have concluded a data processing agreement
with Flowbox, which ensures the processing of your and our data for a specific
purpose and legitimizes the data transfer. Further information can also be found
here.

META PIXEL (FORMERLY FACEBOOK PIXEL)

This website uses Facebook/Meta's visitor action pixels to measure conversions.
The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal
Square, Dublin 2, Ireland. However, according to Facebook, the data collected is
also transferred to the USA and other third countries.

In this way, the behavior of the site visitors can be tracked after they have
clicked on a

Facebook ad has been redirected to the provider's website. As a result, the
effectiveness of Facebook ads can be evaluated for statistical and market
research purposes and future advertising measures can be optimized.

The data collected is anonymous for us as the operator of this website, we
cannot draw any conclusions about the identity of the users. However, the data
is stored and processed by Facebook, so that a connection to the respective user
profile is possible and Facebook can use the data for its own advertising
purposes, in accordance with the Facebook Data Usage Policy (
https://de-de.facebook.com/about/privacy/). This allows Facebook to place
advertisements on Facebook pages as well as outside of Facebook. This use of the
data cannot be influenced by us as the site operator.

The use of this service is based on your consent in accordance with Art. 6 para.
1 lit. a GDPR and § 25 para. 1 TTDSG. The consent can be revoked at any time.

Insofar as personal data is collected on our website with the help of the tool
described here and sent to

Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square,

Grand Canal Harbour, Dublin 2, Ireland jointly responsible for this data
processing (Art. 26

GDPR). The joint responsibility is limited exclusively to the recording of the

Data and its disclosure to Facebook. The processing by Facebook after the
forwarding is not part of the joint responsibility. The obligations incumbent
upon us jointly

were set out in a joint processing agreement. The text of the agreement can be
found at:

https://www.facebook.com/legal/controller_addendum. According to this agreement,
we are responsible for providing data protection information when using the
Facebook tool and for the secure implementation of the tool on our website in
accordance with data protection law. Facebook is responsible for the data
security of Facebook products. You can assert data subject rights (e.g. requests
for information) with regard to the data processed by Facebook directly with
Facebook. If you use the

If we assert the rights of data subjects with us, we are obliged to forward them
to Facebook.

The data transfer to the USA is based on the standard contractual clauses of the
EU Commission.

Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum and
https://de-de.facebook.com/help/566994660333381.

You can find more information on protecting your privacy in Facebook's privacy
policy: https://de-de.facebook.com/about/privacy/.

You can also disable the "Custom Audiences" remarketing feature in the Ads
Settings section under
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . To
do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based
advertising from Facebook on the website of the European Interactive Digital
Advertising Alliance:

http://www.youronlinechoices.com/de/praferenzmanagement/.

STORYBLOK

We use the services of the processor Storyblok GmbH, Peter-Behrens-Platz 2,
A-4020 Linz, for our CMS and CDN services. Server connections to the USA can be
established. We have entered into a data processing agreement with Storyblok.
Storyblok is obliged to enter into EU standard contractual clauses with its
subcontractors. This offers sufficient guarantees for adequate data protection
within the meaning of Art. 46 GDPR.

SURVICATE

We use the "Survicate" service of Survicate sp. z o.o. z o.o., Przyrynek 14,
Warsaw, Poland, for the preparation and evaluation of customer surveys. This
allows us to constantly improve our services and adapt them to user
requirements. The service does not automatically collect data, but in individual
cases we send invitations to participate in the surveys, which are completely
voluntary. If you participate in the surveys, the data entered there will be
processed, in individual cases it may be personal, but the surveys are generally
anonymous.

For more information, please visit:
https://help.survicate.com/article/n4x802bqd0-gdpr-compliance-security-program-at-survicate.

YOTPO REVIEWS

On the basis of our legitimate interests (i.e. interest in the analysis,
optimisation and economic operation of our online offer within the meaning of
Art. 6 para. 1 lit. f. GDPR), we use the Yotpo app from the provider Yotpo, 33
West 19th Street, 5th Floor, New York, NY 10011 (https://www.yotpo.com) within
our online offer in order to use its content and services to evaluate purchases.
For this purpose, we forward personal data of our customers who have made a
purchase to said company.

For this offer, e-mails will be sent after a set period of time to request the
evaluation of your purchase. This serves to improve the user experience of our
web shop through individual and independent evaluations of our products and
services.

Datenschutzhinweise von Yotpo: https://www.yotpo.com/privacy-policy/

6. NEWSLETTER

NEWSLETTERDATEN

If you would like to receive the newsletter offered on the website, we require
an e-mail address from you as well as information that allows us to verify that
you are the owner of the e-mail address provided and that you agree to receive
the newsletter. Further data will not be collected or will only be collected on
a voluntary basis. We use this data exclusively for sending the requested
information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form takes
place exclusively on

Basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent
to the storage of the data, the e-mail address and their use for sending the
newsletter at any time, for example via the "unsubscribe" link in the
newsletter. The legality of the data processing operations already carried out
remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter
will be processed by us until your

Unsubscribe from the newsletter is stored by us or .dem newsletter service
provider and deleted from the newsletter distribution list after the newsletter
has been unsubscribed or after the purpose has ceased to apply. We reserve the
right to use e-mail addresses from our newsletter distribution list at our own
discretion within the scope of our legitimate interest pursuant to Art. 6 para.
1 lit. f GDPR.

Data that has been stored by us for other purposes remains unaffected.

After you have unsubscribed from the newsletter distribution list, your e-mail
address will be sent to us or .dem

Newsletter service providers may be stored in a blacklist if this is necessary
to prevent future mailings. The data from the blacklist will only be used for
this purpose and will not be merged with other data. This serves both your
interest and our interest in complying with the legal requirements when sending
newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f
DSGVO). The storage in the blacklist is not limited in time. You can object to
the storage if your interests outweigh our legitimate interest. We continue to
refer to Salesforce Sales Cloud.

7. PLUGIN AND TOOLS

YOUTUBE

This website incorporates videos from the YouTube website. The operator of the
website is Google Ireland Limited ("Google"), Gordon House, Barrow Street,
Dublin 4, Ireland.

When you visit one of our websites on which YouTube is embedded, a connection to
YouTube's servers is established. In doing so, the YouTube server is informed
which of our pages you have visited.

Furthermore, YouTube can store various cookies on your device or use comparable
technologies for recognition (e.g. device fingerprinting). In this way, YouTube
can obtain information about visitors to this website. This information is used,
among other things:

is used to collect video statistics, improve user-friendliness and prevent fraud
attempts.

If you are logged into your YouTube account, you enable YouTube to track your
surfing behavior directly.

Assign to your personal profile. You can prevent this by logging out of your
YouTube

Log out of your account.

The use of YouTube is in the interest of an appealing presentation of our online
offers.

This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit.
f GDPR. Provided that an appropriate

consent has been requested, the processing is carried out exclusively on the
basis of Art. 6 para. 1 lit. a

For more information on how to handle user data, please refer to YouTube's
privacy policy at: https://policies.google.com/privacy?hl=de.

GOOGLE FONTS

This site uses so-called Google Fonts, which are provided by Google, for the
uniform display of fonts. When you call up a page, your browser loads the
required fonts into your browser cache in order to display texts and fonts
correctly.

For this purpose, the browser you are using must connect to Google's servers. As
a result, Google learns that this website has been accessed via your IP address.
The use of Google Fonts is based on Art. 6 para. 1 lit. f GDPR. The website
operator has a legitimate interest in the uniform presentation of the typeface
on its website. If a corresponding consent has been requested, the processing is
carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25
para. 1 TTDSG, insofar as the consent includes the storage of cookies or access
to information in the user's terminal device (e.g. device fingerprinting) within
the meaning of the TTDSG. The consent can be revoked at any time.

If your browser does not support Google Fonts, a standard font will be used by
your computer.

You can find more information about Google Fonts at
https://developers.google.com/fonts/faq and in Google's privacy policy:
https://policies.google.com/privacy?hl=de.

GOOGLE MAPS

This site uses the map service Google Maps. The provider is Google Ireland
Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the functions of Google Maps, it is necessary to store your IP
address. These

Information is usually transmitted to a Google server in the USA and stored
there. The provider of this site has no influence on this data transfer. If
Google Maps is activated, Google may use Google Fonts for the purpose of uniform
display of fonts. When you call up Google Maps, your browser loads the required
web fonts into your browser cache in order to display texts and fonts correctly.

consent has been requested, the processing is carried out exclusively on the
basis of Art. 6 para. 1 lit. a

The data transfer to the USA is based on the standard contractual clauses of the
EU Commission. Details can be found here:

https://privacy.google.com/businesses/gdprcontrollerterms/ and
https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google's privacy
policy:

https://policies.google.com/privacy?hl=de.

GOOGLE RECAPTCHA

We use "Google reCAPTCHA" (hereinafter referred to as "reCAPTCHA") on this
website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow
Street, Dublin 4, Ireland.

The reCAPTCHA analyses run completely in the background. Website visitors are
not informed that an analysis is taking place.

For more information about Google reCAPTCHA, please refer to the Google Privacy
Policy and the Google Terms of Use at the following links:

https://policies.google.com/privacy?hl=de and
https://policies.google.com/terms?hl=de.

SMARTFIT

You can use Smartfit Online Sizing on our website. Smartfit is a solution from
Radlabor GmbHHeinrich-von-Stephan-Str. 5c 79100 Freiburg
(https://www.onlinesizing.bike/).

You can download the application on our website.

To get a size recommendation for a specific bike, you can submit the following
information through the application:

* Gender (mandatory)

* Height (mandatory)

* Leg length (optional)

* Arm length (optional)

Smartfit calculates a specific size recommendation for a bike by using
algorithms that find the right bike size based on your anthropometric data and
gender. In some cases, you can transfer your preferred bike size from the
application to your personal shopping cart via a button on the results screen.

USE OF PERSONAL DATA FROM OUR APPLICATION

We use your personal data from the application exclusively for the following
purposes:

* Recommendation of bike sizes in real time.

* Providing fit prediction services in our partners' online stores.

* Optimizing the overall quality of our referral mechanisms.

* Statistical analysis of the number of bicycle sizes over time.

All personal data is processed anonymously and Smartfit never collects or
processes personal data (e.g. real name, address data, payment information). All
data is stored on servers and databases located either in Frankfurt, Germany, or
in Nuremberg, Germany. No data will be transferred outside the European Union.
All data is automatically deleted after a certain retention period.

We do not use any data for marketing or advertising purposes.

We use a local storage cookie to store the following information:

* Gender (mandatory)

* Height (mandatory)

* Leg length (if specified by the user)

* Arm length (if specified by the user)

We store this data together with a session identifier in your local storage. The
cookie is considered necessary for technical reasons. Without the cookie, the
Online Sizing Widget cannot be used sensibly. The cookie allows us to identify
returning users so that you do not have to re-enter your basic information when
you use the application again. The token (JWT) is renewed after a user has been
inactive for 4 hours.

In some cases, the cookie allows the immediate display of size recommendations
on the product detail pages of our partners' webshops without using the
application again. In some cases, our application transmits the recommended size
to a partner store (i.e. so that the recommended size is automatically selected
in a dropdown on the product page). When the Smartfit Recommendation Engine
feature is enabled, you don't have to re-enter your basic information with the
recommended bikes displayed in new browser tabs.

SAFETY AND SECURITY

We use appropriate technical and organizational security measures to protect
your data against accidental or intentional manipulation, partial or complete
loss and/or destruction as well as against access by unauthorized persons. Our
security measures are subject to continuous improvement in line with current
technological developments.

Further data processing by Radlabor GmbH - in the sense of independent or
instruction-bound data processing - does not take place!

8. #YESGHOST

BECOME PART OF OUR COMMUNITY WE LOVE IT WHEN
OUR COMMUNITY IS HAPPY AND WE LOVE IT EVEN MORE WHEN THEY SHARE IT WITH US!

That's why we're asking you if you want to share your photos or videos with us.
If you see a comment under one of your photos or videos asking for permission to
use your photo or video, you can use the following hashtags in the specific
languages to give your permission.

English:
#yesghostgoEN #yesghost #ghostgoEN #cheersghostEN

German:
#klarghostDE #goghostDE #absolutghostDE #yesghostDE #sureghostDE #cheersghostDE
#JAghostDE

Czech:
#yesghostCZ#goghostCZ

Spanish:
#goghostESP #sighostESP

By doing so, you agree to the following terms and conditions and rights of use:

We may use your photo or video for marketing purposes, for example on our
website, newsletter or social media. To make sure your photo or video is
recognized, we'll publish your account name with the corresponding photo or
video.

With the consent of the hashtag #yesghost, you grant us (GHOST Bikes GmbH) a
non-exclusive, gratuitous, temporally and spatially unlimited right to use your
photos and videos for all marketing purposes online and offline. Below is an
explanation of the above-mentioned rights of use:

* Not exclusively: Photos and videos can be used for your own purposes or used
by others for their own purposes

* Free of charge: In connection with the use of your photos or videos,
remuneration is not agreed, the granting of the simple right of use is free
of charge

* Perpetual: The license is granted for an indefinite period of time

* Spatially unlimited: A specific scope for use is not agreed

By consenting to use by the hashtag #yesghost, you also confirm,

* that you have the right to grant us the license to the extent described above

* that you have permission from all person(s) depicted in your photo or video
that the photos or videos in which they are depicted may be used to the
extent described above;

* that your photos or videos do not infringe any legal rights of third parties,
such as intellectual property rights or privacy rights

* that you, as an individual, are at least eighteen (18) years of age, or that
your legal guardian agrees to the license to the extent described above

We reserve the right to stop using your photos or videos without giving a reason
and to remove them from our marketing channels without notice or replacement.

8.1 OUR SOCIAL MEDIA PRESENCES

This privacy policy applies to the following social media sites

https://www.facebook.com/ghostbikesgmbh/

https://www.instagram.com/ghostbikes_mtb/

Tik Tok: @ghost_bikes

Data processing by social networks

We maintain publicly accessible profiles on social networks. The individual
social networks we use are listed below.

Social networks such as Facebook, Instagram and TikTok can generally analyse
your user behaviour comprehensively when you visit their website or a website
with integrated social media content (e.g. like buttons or advertising banners).
Visiting our social media presences triggers numerous data protection-relevant
processing operations. In detail:

If you are logged into your social media account and visit our social media
presence, the operator of the social media portal can assign this visit to your
user account. However, your personal data may also be collected if you are not
logged in or do not have an account with the respective social media portal. In
this case, this data collection takes place, for example, via cookies that are
stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of the social
media portals can create user profiles in which your preferences and interests
are stored. In this way, interest-based advertising can be displayed to you
inside and outside the respective social media presence. If you have an account
with the respective social network, the interest-based advertising can be
displayed on all devices on which you are logged in or have been logged in.

Please also note that we cannot track all processing operations on the social
media portals. Depending on the provider, further processing operations may
therefore be carried out by the operators of the social media portals. For
details, please refer to the terms of use and data protection provisions of the
respective social media portals.

Legal basis

Our social media presences are intended to ensure the widest possible presence
on the internet. This is a legitimate interest within the meaning of Art. 6
para. 1 lit. f GDPR. The analysis processes initiated by the social

The analysis processes initiated by the social networks may be based on
different legal bases, which must be specified by the operators of the social
networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a GDPR).

Responsible Party and Exercise of Rights

When you visit any of our social media profiles (e.g., Facebook), we are jointly
responsible with the operator of the social media platform for the data
processing activities triggered during your visit. You can assert your rights
(access, rectification, deletion, restriction of processing, data portability,
and complaint) both with us and with the operator of the respective social media
portal (e.g., Facebook).

Please note that despite our joint responsibility with the social media platform
operators, we do not have full control over the data processing activities of
the social media portals. Our capabilities largely depend on the corporate
policies of the respective provider.

Storage Duration

Data directly collected by us via social media presence will be deleted from our
systems once you request deletion, revoke your consent for storage, or the
purpose for data storage ceases to exist. Stored cookies remain on your device
until you delete them. Mandatory legal provisions, especially retention periods,
remain unaffected.

We do not have control over the storage duration of your data stored by social
network operators for their own purposes. For details, please refer directly to
the social network operators' privacy policies (e.g., in their privacy policy
below).

Your Rights

You have the right to obtain information about the origin, recipients, and
purpose of your stored personal data free of charge at any time. You also have
the right to object, data portability, and the right to lodge a complaint with
the competent supervisory authority. Furthermore, you can demand the correction,
blocking, deletion, and under certain circumstances, restriction of the
processing of your personal data.

Individual Social Networks

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms
Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
(hereinafter referred to as Meta). The data collected is also transferred to the
USA and other third countries, according to Meta.

You can adjust your advertising settings independently in your user account. To
do this, click on the following link and log in: [link].

The data transfer to the USA is based on the standard contractual clauses of the
European Commission.

For details regarding the handling of your personal data, please refer to
Facebook's privacy policy: https://www.facebook.com/privacy/policy/

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF
is an agreement between the European Union and the USA aimed at ensuring
compliance with European data protection standards for data processing in the
USA. Any company certified under the DPF commits to complying with these data
protection standards. For further information, please contact the provider.

Instagram

We have a profile on Instagram. The provider of this service is Meta Platforms
Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The data transfer to the USA is based on the standard contractual clauses of the
European Commission.

For details regarding the handling of your personal data, please refer to
Instagram's privacy policy:
https://help.instagram.com/155833707900388?cms_id=155833707900388
The company is certified under the "EU-US Data Privacy Framework" (DPF). For
further information, please contact the provider.

TikTok

We have a profile on TikTok. The provider is TikTok Technology Limited, 10
Earlsfort Terrace, Dublin, D02 T380, Ireland.

For details regarding the handling of your personal data, please refer to
TikTok's privacy policy: https://www.tiktok.com/legal/page/eea/privacy-policy/en
The data transfer to non-secure third countries is based on the standard
contractual clauses of the European Commission.

By consenting to the use of the hashtag #yesghost, you also confirm that:
- You have the right to grant us the license as described above.
- You have obtained permission from all individuals depicted in your photo or
video for the use of the photos or videos in the manner described above.
- Your photos or videos do not infringe upon any third-party legal rights, such
as intellectual property rights or privacy rights.
- You are at least eighteen (18) years old as an individual, or your legal
representative agrees to the license as described above.

We reserve the right to cease the use of your photos or videos without stating a
reason and to remove them from our marketing channels without notice or
compensation.

9. CHECKOUT AND PAYMENT PROVIDER

PROCESSING OF CUSTOMER AND CONTRACT DATA

We collect, process and use personal customer and contract data to establish,
design and change our contractual relationships. We collect, process and use
personal data about the use of this website (usage data) only to the extent
necessary to enable the user to use the service or to bill for it. The legal
basis for this is Art. 6 (1) (b) GDPR.

The collected customer data will be processed after completion of the order or
completion of the

Business relationship and expiry of any existing statutory retention periods.
Statutory retention periods remain unaffected.

DATA TRANSFER UPON CONCLUSION OF CONTRACT

If you order something from us, we will pass on your personal data to the
transport company entrusted with the delivery as well as to the payment service
provider commissioned with the payment processing. Only such data will be
released that the respective service provider needs to fulfill its task. The
legal basis for this is Art. 6 para. 1 lit. b GDPR, which prohibits the
processing of data for

Fulfillment of a contract or pre-contractual measures. If you have a
corresponding

Consent according to Art. 6 para. 1 lit. a GDPR, we will pass on your e-mail
address to the transport company entrusted with the delivery so that they can
inform you by e-mail about the shipping status of your order; You can revoke
your consent at any time.

Creditworthiness checks

In the case of a purchase on account or any other payment method for which we
make advance payments, we can carry out a credit check procedure (scoring). For
this purpose, we transmit the data you have entered (e.g. name, address, age or
bank details) to a credit agency. Based on this data, the probability of a
payment default is determined. In the event of an excessive risk of non-payment,
we may refuse the payment method in question.

The credit check is carried out on the basis of the fulfillment of the contract
(Art. 6 para. 1 lit. b DSGVO) as well as the

Avoidance of payment defaults (legitimate interest according to Art. 6 para. 1
lit. f DSGVO). If consent has been obtained, the credit check is carried out on
the basis of this consent (Art. 6 para. 1 lit. GDPR); the consent can be revoked
at any time.

Zahlungsdienste

We integrate payment services from third-party companies on our website. When
you make a purchase from us, your payment data (e.g. name, payment amount, bank
account details, credit card number) will be processed by the payment service
provider for the purpose of payment processing. These transactions are subject
to the respective contractual and data protection provisions of the respective
providers. The payment service providers are used on the basis of Art. 6 para. 1
lit. b GDPR (contract processing) as well as in the

Interest in a payment process that is as smooth, convenient and secure as
possible (Art. 6 para. 1 lit. f GDPR). Insofar as your consent is requested for
certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data
processing; Consents can be revoked at any time for the future.

We use the following payment services / payment service providers within the
framework of this website: Payment service providers used by us are:

• Adyen (Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam) hereinafter
referred to as Adyen

The processing is carried out on the basis of Art. 6 Para. 1 S. 1 lit. b) GDPR.
The provision of your payment data is necessary and obligatory for the
conclusion or execution of the contract. If the payment data is not provided, it
is impossible to conclude and / or execute the contract by means of a credit
card payment. The data required for payment processing is transmitted securely
via the "SSL" procedure and processed exclusively for payment processing. We
delete the data arising in this context after the storage is no longer
necessary, or restrict the processing if there are legal storage obligations.
Due to mandatory commercial and tax regulations, we are obliged to keep your
address, payment and order data for a period of up to ten years. Two years after
termination of the contract, we restrict the processing and reduce the
processing to compliance with existing legal obligations.

Via Adyen we handle the following payment methods:

PAYMENT METHODS

PAYPAL

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A.,
22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").

The data transfer to the USA is based on the standard contractual clauses of the
EU Commission. Details can be found here:
https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in the privacy policy of PayPal:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

MASTERCARD

The provider of this payment service is Mastercard Europe SA, Chaussée de
Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter referred to as
"Mastercard").

Mastercard may transfer data to its parent company in the United States. The
data transfer to the USA is based on Mastercard's Binding Corporate Rules.
Details can be found here:

https://www.mastercard.de/de-de/datenschutz.html and
https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA

The provider of this payment service is Visa Europe Services Inc., London
Branch, 1 Sheldon Square, London W2 6TT, Great Britain (hereinafter referred to
as "VISA").

Great Britain is considered a safe third country in terms of data protection.
This means that the UK has a level of data protection equivalent to the level of
data protection in the European Union.

VISA may transfer data to its parent company in the United States. The data
transfer to the USA is based on the standard contractual clauses of the EU
Commission. Details can be found here:

https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zuzustandigkeitsfragen-fur-den-ewr.html.

For more information, please refer to VISA's privacy policy:
https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

Santander Financing

Furthermore, we offer you financing options through our partner Santander
Consumer Bank AG (SCB). For this purpose, after selecting this payment option,
you will be forwarded directly to the partner for the preparation and execution
of a contract. We will inform you of the forwarding in accordance with §19 TTDSG
at an appropriate place.

For more information, please refer to SCB's privacy policy:
https://www.santander.de/privatkunden/service-kontakt/datenschutz/.

KLARNA

The supplier is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter
“Klarna“). Klarna offers various payment options (e.g., hire purchase). If you
choose to pay with Klarna (Klarna checkout solution), Klarna will collect
various personal data from you. Klarna uses cookies to optimize the use of
Klarna checkout solution. For details on the use of Klarna cookies, please see
the following link.

Details can be found in Klarna’s privacy policy under the following link.

10. FACEBOOK LEAD ADS PRIVACY POLICY

General information on data protection
The protection of your private rights and freedoms is important to us; we only
use your data for the intended purposes. Since it is important to us that you
know at all times to what extent we collect, use and, if necessary, transmit
your data to third parties, we will inform you below in detail about the
processing of your personal data (collected via our lead form).

When processing personal data, we strictly adhere to the requirements of the EU
General Data Protection Regulation (GDPR) and the Federal Data Protection Act
(BDSG) and, if applicable, other data protection-relevant provisions.

Scope
This Privacy Policy applies exclusively to our Facebook (META) lead ad
extension. It does not apply to Facebook's own content (META); the privacy
policy of Facebook (META) can be found
herehttps://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

Name and address of the controller
GHOST-Bikes GmbH
An der Tongrube 3
95652 Waldsassen

Telefon: 09632-92550
E-mail: info@ghost-bikes.de

Name and address of the data protection officer
Dipl.-Ing. Lars Ebertz on behalf of L-E-C.COM GmbH
Lubergstraße 2
35756 Mittenaar
Fon: +49 2778 6969 10
eMail: lars(at)ebertz-datenschutz.de

If you have any questions about the processing of your personal data, if you
wish to assert your rights as a data subject (such as the right to information,
correction, blocking or deletion of data) or if you revoke your consent, please
contact our data protection officer directly.

Information about Facebook (META) Ads (provider of the lead extension)
We use the "Lead Ads" function of Meta Platforms Ireland Limited, 4 Grand Canal
Square, Dublin 2, Ireland ("Facebook") to collect and process certain personal
data of interested parties – so-called leads – via a contact form displayed on
Facebook websites (so-called "instant form"). The content and scope of the data
requested in this form depends on the targeting of the respective lead
campaign.

The processing of the data is strictly tied to the purposes pursued with the
respective lead ad campaign. These purposes are clearly stated in the lead ad or
on the form provided before the data provided is transmitted. Depending on the
orientation of the lead ad campaign, the legal basis for data processing is
either your express consent in accordance with Art. 6 para. 1 lit. a GDPR (e.g.
for direct marketing measures such as registration for e-mail newsletter
dispatch) or our legitimate interest in optimal marketing of our offer in
accordance with Art. 6 para. 1 lit. f GDPR. A transfer of the data to third
parties does not take place.

As part of the aforementioned services, data transmitted via instant forms may
be stored on servers of Meta Platforms, Inc., 1601 Willow Rd, Menlo Park, CA
94025, USA.

The privacy policy of Facebook (META) can be found here
https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

Data Protection Officer of Facebook (META)
You can contact Meta's data protection officer as the operator of Facebook via
the online contact form provided
athttps://www.facebook.com/help/contact/540977946302970

Interaction with our lead form
As soon as you enter data in our lead form, it will be stored in our Facebook
(META) profile. Through our profile, we can download the data collected and use
it for the purpose stated in the form. The data will not be passed on to third
parties.

We transfer the data into our:

SALESFORCE SALES CLOUD

We use Salesforce Sales Cloud to manage customer data. The provider is
salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich (hereinafter
referred to as "Salesforce").

Salesforce Sales Cloud is a CRM system and allows us, among other things, to
manage existing and potential customers as well as customer contacts – such as
Facebook (META) LeadAd accounts – and to organize sales and communication
processes. The use of the CRM system also enables us to analyze our
customer-related processes.

Customer data is stored on Salesforce's servers. Personal data may also be
transmitted to the parent company of salesforce.com Germany GmbH, salesforce.com
inc., Salesforce Tower, 415 Mission Street, San Francisco, CA 94105, USA.

Salesforce has Binding Corporate Rules (BCR) approved by the French Data
Protection Authority. These are binding corporate regulations that legitimize
intra-company data transfer to third countries outside the EU and the EEA.

Details can be found
here: www.salesforce.com/de/blog/2020/07/die-binding-corporate-rules-von-salesforce-erfuellenhoechste-da.html

Details can be found in Salesforce's privacy
policy: www.salesforce.com/de/company/privacy/.

Salesforce Order Processing
We have concluded a contract for order processing (DPA) with the above-mentioned
provider. This is a contract prescribed by data protection law that ensures that
it processes the personal data of our website visitors only in accordance with
our instructions and in compliance with the GDPR.

Deletion or blocking of personal data
We store your personal data only for the period necessary to fulfil the
specified purpose. After the purpose ceases to exist and after expiration, if
necessary. existing retention periods, your data will be deleted immediately.
If deletion is not possible, the data will be blocked instead.

Rights of data subjects
Chapter III of the EU General Data Protection Regulation (GDPR) provides
extensive rights for data subjects, which we explain to you below with regard
to the processing of your personal data:

1) Right to informationThis requirement applies in particular to information on
the following details of data processing:

* Purposes of processing

* Categories of data

* Recipients or categories of recipients, if applicable

* If applicable, the planned storage duration or the criteria for determining
this duration

* Reference to the respective right to correction, deletion, restriction or
objection

* Existence of the right to lodge a complaint with a supervisory authority

* If applicable, origin of the data (if not collected from you)

* If applicable, existence of automated decision-making including profiling
including meaningful information about the logic involved, the scope and the
expected effects

* If applicable, (planned) transfer to a third country or international
organisation

2) Recht auf Berichtigung
Ggfs. fehlerhafte Datenbestände werden wir umgehend berichtigen, sofern Du uns
über den Umstand entsprechend informieren.

3) Right to erasure (right to be forgotten)If processing is no longer necessary
and one of the following conditions is met:

* Elimination of the purpose of processing

* Withdrawal of your consent and absence of any other legal basis for
processing

* Objection to processing without an important reason to the contrary

* Unlawful processing

* Necessary to comply with a legal obligation

* Data was collected in accordance with Article 8 (1) GDPR

As part of the deletion request, we may pass on your request to those third
parties to whom your data had previously been transmitted.

4) Right to restriction of processingIf one of the following conditions is met:

* You dispute the accuracy of your data (restriction can be made for the
duration of the review on our site)

* In the event of unlawful processing and provided that the data is not to be
deleted, the deletion shall be replaced by a restriction of processing

* If the processing purposes cease to apply, at the same timeyou need your data
to assert, exercise or defend legal claims

* After you have objected in accordance with Article 21 (1) GDPR and for the
duration of the examination as to whether our legitimate reasons outweigh
yours.

5) Right to data portabilityIf it is technically possible and does not affect
the rights and freedoms of other persons, we will – at your request – transfer
your data to another recipient (controller).

6) Right to objectIf we collect or have collected and process personal data from
you (on the basis of Art. 6 para. 1 e or f or Art. 9 para. 2 a GDPR), you have
the right to object to data processing (including profiling) at any time (with
effect for the future). In exceptional cases, the objection may be ineffective,
e.g. if we can demonstrate compelling legitimate interests for the processing
that outweigh your interests or if processing serves to assert, exercise or
defend legal claims. If we process your personal data for direct marketing
purposes, you have the right to object to this processing at any time. This also
applies to profiling to the extent that it is associated with such direct
marketing. You also have the right to object to the processing of your data
concerning you, which is carried out by us for scientific or historical
research purposes or for statistical purposes pursuant to Article 89 (1) GDPR,
unless such processing is necessary for the performance of a task carried out
for reasons of public interest.

7) Automated individual decision-making, including profilingIf we collect or
have collected and process personal data from you, you have the right not to be
subject to a decision based solely on automated processing, including profiling,
which produces legal effects concerning you or similarly significantly
affected. Exceptions to this requirement apply if the decision is necessary for
the conclusion or performance of a contract between you and us or if you have
expressly consented to the processing. In any case, we will take appropriate
measures to safeguard your rights and freedoms and legitimate interests,
including at least the right to obtain human intervention on our part, to
express our point of view and to contest the decision.

8) Right to revoke consent under data protection law
You have the right to revoke your consent to the processing of personal data at
any time.

9) Right to lodge a complaint with a supervisory authorityYou can find a list
of the supervisory authorities responsible in Germany on the website of the
Federal Commissioner for Data Protection or under the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/AufsBehoerdFuerDenNichtOeffBereich/AufsichtsbehoerdenNichtOeffBereich_liste.html

Legal basis of processing

We process personal data in accordance with the requirements of the GDPR,
depending on the type and purpose of the processing as follows:

Informed consent Article 6(1)(a)
Protection of our legitimate interest Article 6(1)(f)

Our legitimate interest
Our legitimate interest, defined in accordance with Article 6 (1) (f) GDPR, is
based on the performance of our business activities to maintain our operational
capacity and secure the employment of our employees.

Existence of automated decision-making
We do not use automatic decision-making and do not use techniques to carry out
profiling measures.

Service provider for Facebook (META) marketing
If we use service providers for the data processing of our Facebook (META) Lead
form, we conclude corresponding contracts for order processing (DPA) with them.
In the course of this, we regulate to what extent and under what security
conditions the processing of the data takes place and determine the necessary
authority to issue instructions in accordance with Art. 28 GDPR.

11. PRIVACY POLICY GOOGLE LEAD ADS

11. DATA PROTECTION GOOGLE LEAD ADS

General information on data protection

The protection of your private rights and freedoms is important to us; we will
only use your data for the purposes for which it is intended. Since it is
important to us that you know at all times to what extent we collect, use and,
if necessary, process your data. to third parties, we will inform you in detail
below about the processing of your personal data (collected via our lead form).

When processing personal data, we strictly adhere to the requirements of the EU
General Data Protection Regulation (GDPR) and the German Federal Data Protection
Act (BDSG) and, if necessary, the GDPR. other data protection-relevant
provisions.

Scope

This Privacy Policy applies exclusively to our Google Lead Form extension. It
does not apply to Google's own content; Google's privacy policy can be found
here. here

Name and address of the controller:

GHOST-Bikes GmbH

An der Tongrube 3

95652 Waldsassen

Phone: 09632-92550

E-Mail: info@ghost-bikes.de

Name and address of the data protection officer

Dipl.-Ing. Lars Ebertz on behalf of the EBERTZ DATENSCHUTZ GmbH
Ober den Wiesen 17
35756 Mittenaar

eMail: lars(at)ebertz-datenschutz.de

If you have any questions about the processing of your personal data, or if you
wish to assert your rights as a data subject (such as the right to information,
correction, blocking or deletion of data) or if you wish to revoke your consent,
please contact our data protection officer directly.

About Google Ads (Lead Form Extension Provider)

Google Ireland LimitedGordon House, Barrow StreetDublin 4IrlandTel: +353 1 543
1000
Fax: +353 1 686 5660
E-Mail: support-deutschland(at)google.com

You can find Google's privacy policy here.

Google's Data Protection Officer

To contact Google's Data Protection Officer, you can contact them at the
following address: This Link fill out a contact form:

Running our Google Ads Lead Form Extension

Within the lead form extension, Google collects personal data for us. In
particular, this is all data entered there – by you.

Interacting with our lead form

As soon as you enter data in our lead form, it will be stored in our Google Ads
profile. Through our profile, we can download the data in bulk (manually or
automatically) and use it for the purpose indicated in the form. The data will
not be passed on to third parties.

We transfer the data to our CRM system (see SALESFORECE SALES CLOUD) and also
compare it with any existing data records in order to be able to assign them
correctly.

AS PART OF THE FUNCTION GOOGLE ENHANCED CONVERSION TRACKING RECEIVES A SO-CALLED
HASH OF THE EMAIL IDENTIFIER - ES IS NOT TRANSMITTED IN PLAIN TEXT – FOR LATER
RECOGNITION AND CORRECT ASSIGNMENT. SEE ALSO THE CHAPTER 'GOOGLE (ENHANCED)
CONVERSION-TRACKING“ IN OF THE GENERAL PRIVACY POLICY.

SALESFORCE SALES CLOUD

We use Salesforce Sales Cloud to manage customer data. The provider is
salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich (hereinafter
referred to as "Salesforce").

Salesforce Sales Cloud is a CRM system and allows us, among other things, to
manage existing and potential customers as well as customer contacts – such as
the Google LeadAd accounts – and to organize sales and communication processes.
The use of the CRM system also enables us to analyze our customer-related
processes. Customer data is stored on Salesforce's servers. Personal data may
also be transmitted to the parent company of salesforce.com Germany GmbH,
salesforce.com inc., Salesforce Tower, 415 Mission Street, San Francisco, CA
94105, USA.

Salesforce has Binding Corporate Rules (BCR) approved by the French Data
Protection Authority. These are binding internal company rules that legitimize
the internal transfer of data to third countries outside the EU and the EEA.

Details can be found here. here.

Details can be found in the Privacy policy from Salesforce:

Salesforce Order Processing

We have concluded a data processing agreement (DPA) with SALESFOREC . This is a
contract required by data protection law that ensures that the personal data of
our website visitors is only processed in accordance with our instructions and
in compliance with the GDPR.

Basic information on the deletion or blocking of personal data

We only store your personal data for the period necessary to fulfil the
specified purpose. After the purpose has ceased to exist and after expiry, if
applicable. existing retention periods, your data will be deleted immediately.
If deletion is not possible, the data will be blocked instead.

Rights of data subjects

The EU General Data Protection Regulation (GDPR) provides extensive rights for
data subjects in Chapter III, which we explain to you below with regard to the
processing of your personal data:

1) Right of accessThis requirement applies in particular to information on the
following details of data processing:

* Purposes of processing

* Categories of data

* Recipients or categories of recipients, if applicable

* If applicable, the planned storage period or the criteria for determining
this period

* Note on the respective right to correction, erasure, restriction or objection

* Existence of the right to lodge a complaint with a supervisory authority

* If applicable, origin of the data (if not collected from you)

* If applicable, the existence of automated decision-making, including
profiling, including meaningful information about the logic involved, the
scope and the expected effects

* If applicable, (planned) transfer to a third country or international
organisation

2) Right to rectificationIf necessary, We will rectify any incorrect data
immediately, provided that you inform us of the circumstance accordingly.

3) Right to erasure (right to be forgotten), provided that the processing is no
longer necessary and one of the following conditions is met:

* Cessation of the purpose of processing

* Withdrawal of your consent and lack of any other legal basis for processing

* Objection to processing without an important reason to the contrary

* Unlawful processing

* Necessary to comply with a legal obligation

* Data collection was carried out in accordance with Art. 8 (1) GDPR

As part of the deletion request, we will process your request if necessary. to
those third parties to whom your data was previously transferred.

4) Right to restriction of processing, provided that one of the following
conditions is met:

* You contest the accuracy of your data (restriction can be made for the
duration of the verification on our site)

* In the event of unlawful processing and if the data is not to be deleted, the
deletion will be replaced by a restriction of processing

* If the processing purposes cease to apply, at the same time you need your
data to assert, exercise or defend legal claims

* After you have objected in accordance with Art. 21 (1) GDPR and for the
duration of the examination of whether our legitimate reasons outweigh yours.

5) Right to data portabilityInsofar as it is technically possible and does not
affect the rights and freedoms of other persons, we will – at your request –
transfer your data to another recipient (controller).

6) Right to objectInsofar as we collect or have collected and process personal
data from you (on the basis of Art. 6 para. 1 e or f or Art. 9 para. 2 a GDPR),
you have the right to object to data processing (including profiling) at any
time (with effect for the future). In exceptional cases, the objection may be
invalid, e.g. if we can demonstrate compelling legitimate interests for the
processing that outweigh your interests or if the processing serves to assert,
exercise or defend legal claims. If we process your personal data for direct
marketing purposes, you have the right to object to this processing at any time.
This also applies to profiling insofar as it is related to such direct
marketing. You also have the right to object to the processing of your data
concerning you that is carried out by us for scientific or historical research
purposes or for statistical purposes in accordance with Art. 89 (1) GDPR, unless
such processing is necessary for the performance of a task carried out in the
public interest.

7) Automated decision-making in individual cases, including profilingTo the
extent that we collect or have collected and process personal data from you, you
have the right not to be subject to a decision based solely on automated
processing, including profiling, which produces legal effects concerning you or
similarly significantly affects you. Exceptions to this requirement apply if the
decision is necessary for the conclusion or performance of a contract between
you and us or if you have expressly consented to the processing. In any event,
we will take reasonable steps to safeguard your rights and freedoms and
legitimate interests, including, at a minimum, the right to obtain our
intervention, to express one's point of view and to challenge the decision.

8) Right to withdraw consent under data protection lawYou have the right to
withdraw your consent to the processing of personal data at any time.

9) Right to lodge a complaint with a supervisory authorityA list of the
competent supervisory authorities in Germany can be found on the website of the
Federal Commissioner for Data Protection or under the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/AufsBehoerdFuerDenNichtOeffBereich/AufsichtsbehoerdenNichtOeffBereich_liste.html

Legal basis for processing

We process personal data in accordance with the provisions of the GDPR,
depending on the type and purpose of the processing, as follows:

Informed Consent

Article 6(1)(a)

Safeguarding our legitimate interest

Article 6(1)(f)

Our legitimate interest

Our legitimate interest, as defined in Article 6 (1) (f) of the GDPR, is based
on the performance of our business activities to maintain our operational
capability and secure the employment of our employees.

Existence of automated decision-making

We do not use automated decision-making and do not use any techniques to carry
out profiling measures.

Google Marketing Service Provider

If we use service providers for the data processing of our Google lead forms, we
conclude corresponding data processing agreements (DPA) with them. In the course
of this, we regulate the extent to which and under what security conditions the
processing of the data takes place and determine the necessary authority to
issue instructions in accordance with Art. 28 GDPR

GOOGLE (ENHANCED) CONVERSION-TRACKING

This website uses Google Conversion Tracking. The provider is Google Ireland
Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can see whether the
user has taken certain actions. For example, we can evaluate which buttons on
our website were clicked on and how often, and which products were viewed or
purchased particularly often.

Information is used to compile conversion statistics. We learn the total number
of users who clicked on our ads and what actions they took. We do not receive
any information that allows us to personally identify the user. Google itself
uses cookies or comparable recognition technologies for identification.

If you give your consent, we will transmit the e-mail address provided in the
context of the purchase of one of our products to Google through a secure
(hashed) procedure in order to be able to carry out a possible conversion
(so-called ENHANCED CONVERSION). This conversion can then generate, for example,
statisticsthat provide us with information about the course and development of a
purchase in order to optimize our processes.

You can find more information about Google Conversion Tracking in the Privacy
policy from Google: . The use of this service is based on your consent in
accordance with Art. 6 (1) (a) GDPR and § 25 (1) TTDSG. Consent must be given at
any time with effect for the future revocable.

12. CONDITIONS OF PARTICIPATION SWEEPSTAKES

CHRISTMAS RAFFLE - NIRVANA TOUR MOUNTAIN BIKE
Participation in the raffle implies acceptance of the following conditions of
participation. With your participation you accept the following conditions of
participation.

1. PARTICIPATION
To participate in the raffle, participants must:

A) register in the "Win a Nirvana Tour" social media campaign.
B) provide their first name, last name, email address and date of birth and
confirm that they are 18 years or older and agree to the terms and conditions of
this raffle.

The competition will start with the publication of the entry on 27.11.2022 at
12:00 (CET) and will end on 18.12.2022 at 23:59:00 (CET). The winners will be
notified by 23.12.2022 at 18:00:00 (CET).

Participation is free of charge and in no way linked to the purchase of
products. Subscription to the newsletter can be cancelled at any time. Anyone
aged 18 or over and resident in Germany, Austria, Switzerland, Spain, Sweden,
Finland or Norway is eligible to participate. Employees of GHOST-Bikes GmbH and
their immediate family members may not participate.

2. PRIZE AND RAFFLE
Prize: One Nirvana Tour mountain bike from GHOST-Bikes GmbH.

Prize Drawing: The winner will be selected at random and contacted directly by
GHOST-Bikes via email. The selected winner will have 5 days to respond to the
email and indicate whether he/she accepts the prize. If he/she does not reply
within these 5 days, he/she will lose the possibility to claim the prize. The
participant is asked to check the spam folder, as prize emails may be
automatically redirected there.
GHOST-Bikes GmbH will arrange the delivery with the winner and pay the shipping
costs. The prize will be handed over at a GHOST-Bikes dealer near the winner.
The dealer will be determined by GHOST-Bikes.

3. INFORMATION ACC. ART. 13 DSGVO

We - GHOST-Bikes GmbH, An der Tongrube 3, 95652 Waldsassen, Germany - process
your personal data in the sense of Art. 4 DSGVO - including surname, first name,
date of birth, email address and country - exclusively for the purpose of
processing the prize draw as listed here as well as the subsequent dispatch of
the GHOST-Bikes newsletter.

The data will not be passed on to third parties - except for the associated
commissioned data processors within the meaning of Art. 28 DSGVO or the operator
of this network (Facebook / META) - or within the Accell group of companies.
Your data will be automatically and irrevocably deleted after expiry of the
purpose and any retention periods.

Please note that Facebook (META) and possibly other service providers are
located outside the European Economic Area (USA).

WE WOULD LIKE TO POINT OUT THAT THE USA IS NOT A SAFE THIRD COUNTRY WITHIN THE
MEANING OF EU DATA PROTECTION LAW.

We have no influence on this data processing.

Furthermore, the Facebook (META) Promotion Guidelines and the terms and
conditions of the Facebook (META) Lead Ads apply .

The winner expressly agrees that the organizer may use image material relating
to the prize and its implementation for media purposes within their web
presences and social media channels. An objection pursuant to Art. 21 DSGVO or
further assertion of data subject rights may be addressed to the data protection
officer (Dipl.-Ing. Lars Ebertz, lars@ebertz-datenschutz.de) of GHOST-Bikes GmbH
at any time.

4. PREMATURE TERMINATION
The organizers reserve the right to terminate or change the competition at any
time without prior notice, if for technical reasons (e.g. hardware and software
errors, computer viruses or manipulations) or legal reasons a proper execution
cannot be guaranteed.

5. ORGANIZER
Organizer of the competition is GHOST-Bikes GmbH.
Imprint: www.ghost-bikes.com/de-en/imprint

6. FACEBOOK(META)/INSTAGRAM DISCLAIMER
The competition is not connected to Facebook and is in no way sponsored,
supported or organized by them. Contact person and responsible person are only
the organizers as listed in point 5.

Contact form

CONTACT VIA FORM

We'll reply as soon as possible
Form (customer service)

CALL: 09632 9255333

Mo-Fr, 9am-4pm
Phone online customer

CALL: 09632 92550

Mo-Fr, 9am-4pm
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