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 * Product
   
   Employee Success Platform
   Improve engagement, inspire performance, and build a magnetic culture.
   Engagement Understand & improve employee experience
   
   * Engagement Survey
   * Lifecycle Surveys
   * Pulse Surveys
   * Action Planning
   Performance Develop effective managers & employees
   
   * Goals
   * 1-on-1s
   * Feedback
   * Talent Reviews
   * Performance Reviews
   * Succession Planning
   * Recognition
   Powered By
   
   * Expert-Informed AI
   * Seamless Integrations
   * Award-Winning Service
   * Robust Analytics
   * Best Places to Work
 * Solutions
   
   * Scale Employee Success with AI
   * Drive Employee Retention
   * Identify and Develop Top Talent
   * Build High Performing Teams
   * Increase Strategic Alignment
   * Manage Remote Teams
   * Improve Employee Engagement
 * Customers
   
   * Customer Success Stories
   * Customer Experience
   * Customer Advisory Board
 * Resources
   
   * New! Culture Strategy Scorecard
   * Not Another Employee Engagement Trends Report
   * Everyone Owns Employee Success
   * Employee Success ROI Calculator
   * Employee Retention Quiz
   * Blog
   * Ebooks & Templates
   * Webinars
 * Pricing
 * Request a Demo
 * Login

Request a Demo
Login
X

 * Product
   
   Employee Success Platform
   Improve engagement, inspire performance, and build a magnetic culture.
   Engagement Understand & improve employee experience
   
   * Engagement Survey
   * Lifecycle Surveys
   * Pulse Surveys
   * Action Planning
   Performance Develop effective managers & employees
   
   * Goals
   * 1-on-1s
   * Feedback
   * Talent Reviews
   * Performance Reviews
   * Succession Planning
   * Recognition
   Powered By
   
   * Expert-Informed AI
   * Seamless Integrations
   * Award-Winning Service
   * Robust Analytics
   * Best Places to Work
 * Solutions
   
   * Scale Employee Success with AI
   * Drive Employee Retention
   * Identify and Develop Top Talent
   * Build High Performing Teams
   * Increase Strategic Alignment
   * Manage Remote Teams
   * Improve Employee Engagement
 * Customers
   
   * Customer Success Stories
   * Customer Experience
   * Customer Advisory Board
 * Resources
   
   * New! Culture Strategy Scorecard
   * Not Another Employee Engagement Trends Report
   * Everyone Owns Employee Success
   * Employee Success ROI Calculator
   * Employee Retention Quiz
   * Blog
   * Ebooks & Templates
   * Webinars
 * Pricing
 * Request a Demo
 * Login

Request a Demo
Login



PRIVACY POLICY

> LAST UPDATED: MARCH 15, 2024

 

Quantum Workplace (“we”, “us”, “our”, “Quantum Workplace”, or “Quantum”) is
committed to a high standard of privacy. This includes the privacy of
individuals who interact with Quantum Workplace Software and our Websites (as
each such term is defined below), including Customers, Users, Respondents, and
Research Panelists, and Visitors (as each such term is defined below). This
Privacy Policy explains how Quantum Workplace handles personal information and
organization data. This policy applies to all products, services, mobile or web
applications, and websites operated and controlled by Quantum Workplace that
link to this Privacy Policy, including all quantumworkplace.com sites and
subdomains (the “Websites”). 

Individuals may have specific rights with respect to Quantum Workplace’s
collection, use and disclosure of their information. To skip ahead to review
those rights, click here. 

Quantum Workplace provides proprietary online services and software that
organizations use to improve employee engagement (the “Quantum Workplace
Software”). Customers utilize our software to collect data, information, and
feedback using a variety of surveys and forms. Examples of surveys and forms
include, but are not limited to, employee engagement surveys, pulse surveys,
goal tracking, feedback for an individual, and public recognition of an
individual. 

The following definitions of commonly used terms will help you better understand
this Privacy Policy. 

Customer: This is the person or entity who has contracted with Quantum Workplace
to use the Quantum Workplace Software. If you are accessing the Quantum
Workplace Software, it is because the Customer has granted you access. 

Employer of Choice Contest: These are regional or national contests where
employers seek to be recognized as a top employer in the contest area. Employees
of participating organizations are surveyed over the course of the contest.
These survey results are used to determine which organizations are the top
employers in the contest area. Quantum Workplace’s Best Places to Work program
is an example of an Employer of Choice Contest. 

Research Panelist: An individual who has voluntarily opted to participate in
Quantum Workplace research surveys, likely after completing an Employer of
Choice Contest survey or via Quantum Workplace’s Websites. Quantum Workplace is
the creator and administrator of all research surveys. 

Respondent: Any individual who is completing a Customer survey or form using the
Quantum Workplace Software. 

 * Many surveys and forms can be accessed by any individual the Customer chooses
   to invite, even if that individual does not have a User login. Some Customer
   surveys and forms require the Respondent also be a User in order to access
   the survey or form. 
 * Within the scope of this Privacy Policy, any individual completing a survey
   form shall be considered a Respondent, regardless of whether that individual
   is also a User. 

User:  Any individual who can log in and access the Quantum Workplace Software
on behalf of the Customer. 

Visitor: Any individual who visits our Websites. 


PERSONAL INFORMATION PRACTICES GENERALLY 

INFORMATION WE COLLECT

Except as otherwise explicitly set forth under this Privacy Policy, we may
collect and store the following types of personal information: 

 * Identifiers, such as name, address, email address, phone number, date of
   birth, , IP address, account name, or other similar identifiers.
 * Protected classification characteristics, such as race, color, national
   origin, marital status, sex, veteran or military status.
 * Commercial information, such as organizational information
 * Internet or other similar network usage activity, such as browser
   information, device type or service provider information.
 * Professional or employment related information, such as income or current or
   past job history.
 * Level of Education
 * Inferences drawn from other information, such as a person’s preferences,
   trends or behaviors.
 * Information that you provide by filling in forms or providing other
   contributions on our Websites, through email or over the phone.
 * Information received from a government entity or other third party.
 * Records and copies of your correspondence (including email addresses), if you
   contact us.
 * Details of the transactions you carry out with us or through our Websites,
   such as transaction records, financial information, credit information,
   account information and correspondence with you.
 * Account information when you register for an account on our Websites.
 * Any other information that you either provide to us or that you consent to
   the provision of. 

Certain information set forth above may be categorized as “personal information”
as defined under applicable law. Such personal information may receive
additional protections under applicable state or federal law. Personal
information specifically does not include information that is publicly available
information from government records, or information that is deidentified or
aggregated information. 

HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes related to our operations
and your use of the Websites. For example, except as otherwise explicitly set
forth under this Privacy Policy, we may use your information for the following
purposes: 

 * To provide the requested services to you or otherwise communicate with you
   regarding your accounts or transactions with us. 
 * To provide you with useful content. 
 * To ensure the proper functioning of our Quantum Workplace Software. 
 * To detect, investigate or prevent activity that may be illegal, violate our
   policies, cause harm to our operations or compromise our security.
 * To offer, improve, optimize or enhance our products, services, and
   operations.
 * To provide you with information or technical support that you request.
 * To facilitate your movement through or use of our Quantum Workplace Software.
 * To advertise and market third party products and services (as permitted by
   applicable law), and to improve the relevance and quality of such
   advertisements.
 * To detect, find, investigate, correct and prevent problems with our servers
   or our services.
 * To comply with legal and regulatory requirements, required disclosures and
   choices and controls that may be available.
 * To fulfill the standards in our security and compliance programs.
 * To administer our Websites, and to perform operational functions in
   connection with our business, including data analysis, audits, developing and
   improving products and services, enhancing the Websites, identifying usage
   trends and determining the effectiveness of promotional campaigns.
 * To target prospective customers with our products or services (as permitted
   by law).
 * To assist us in offering you a personalized experience or otherwise tailor
   our services to you.
 * To provide information regarding our products or services, including changes
   to our policies or other terms, conditions or agreements and our Websites.
 * To allow participation in surveys and other promotions.
 * To personalize online or mobile content and user experiences.
 * To verify the identity or location of an individual for security, fraud
   prevention and other risk control purposes. 
 * For any other purpose which would be reasonably expected by you. 

Except as otherwise explicitly provided for under this Privacy Policy, we may
disclose all categories of information we collect for any of the business
purposes set forth above. 

We may also use aggregated or de-identified information, which cannot reasonably
be used to identify you. Once de-identified and aggregated so that data does not
personally identify you (for example, we may aggregate data in order to improve
our automation and improve care), it is no longer personal information. Such
de-identified and/or aggregated information which does not identify individuals
is not subject to this Privacy Policy. 

Quantum Workplace has not, in the preceding 12 months, and does not currently,
sell or share your personal information for money or other valuable
consideration. 

We do not use your sensitive personal information for the purpose of inferring
characteristics about you. 

We do not perform processing of your information which constitutes profiling in
furtherance of decisions that produce legal effects or similarly significant
effects concerning you. 


FOR CUSTOMERS 

REGARDING USERS

Customers have complete control over which individuals are Users with access to
the Customer account in the Quantum Workplace Software. When a User is created
in the Quantum Workplace Software, we collect and store User information, such
as name, title, email address, and password. We use this information to further
our legitimate interests, including to set up User login and to allow
administration and communication with the User regarding logging in, or as
otherwise required by applicable law, legal process or regulation, or as
necessary to prevent security issues and abuse. We may also use Users’ email
addresses to send updates about the Quantum Workplace Software and provide
services. 

Customers have complete control over the permissions a User is or is not granted
when using the Quantum Workplace Software. Examples of Quantum Workplace
Software permissions include, but are not limited to, creating/launching surveys
and forms, viewing survey and form results, initiating a request for feedback,
viewing feedback results, creating a goal, updating a goal, viewing a goal,
giving recognition, and viewing recognition. 

 

REGARDING DATA COLLECTED ON SURVEYS AND FORMS

All Customer surveys and forms and any data or information collected using
Quantum Workplace Software are owned by the Customer. For Customers who utilize
the Quantum Workplace Software solely for an Employer of Choice Contest, the
Customer does not have complete control over survey content or confidentiality
settings, but retains control of invited or excluded participants (subject to
the rules for each competition) and the distribution of results. For all other
Customer use of surveys and forms,  Customers have complete control over survey
and form creation, including confidentiality configuration, invited or excluded
participants, and distribution of results; it is the Customer’s responsibility
to disclose this information to Respondents. Quantum Workplace bears no
responsibility or liability for Customer’s failure to properly disclose this
information to Respondents. 

We will not share, sell, rent, swap, or authorize any third party to use survey
and form data, email addresses, demographic data, or other personal data for
commercial purposes, except as specified in the “THIRD PARTIES AND SHARING OF
INFORMATION” section below. 

Quantum Workplace may use the data collected on Customer surveys and forms for
developing new products and services features, educating the industry with
aggregate findings and trends, fulfilling our contractual responsibilities to
you, and as otherwise provided herein. 

Quantum Workplace may aggregate Customers’ Respondent data into comparative
benchmarks that are presented to other Customers or third parties in an
anonymized, deidentified format. Under all such circumstances, Customer data
will be combined with multiple datasets, and Quantum Workplace will not reveal
Customer’s identity. 

If a Customer is participating in an Employer of Choice Contest, Quantum
Workplace may share the participant organizations’ information, in an anonymized
and/or aggregated format, with the sponsoring publication to establish honorees
and awards. Results of Customers that are not an honoree will not be shared. 


FOR RESPONDENTS 

Customers own and control all data collected on surveys and forms in the Quantum
Workplace Software. Quantum Workplace’s role is to host these surveys and
forms. For Customers who utilize the Quantum Workplace Software solely for an
Employer of Choice Contest, the Customer does not have complete control over
survey content or confidentiality settings, but retains control of invited or
excluded participants (subject to the rules for each competition) and the
distribution of results. For all other Customer use of surveys and forms,
Customers have complete control over survey and form creation, including
confidentiality settings, invited or excluded participants, and distribution of
results.  Customers with control over confidentiality settings may choose to
receive raw, identified survey and form responses to be used for a Customer’s
internal purposes. Receipt of such response data is subject to the respective
Customer’s privacy policy. Respondent questions relating to these points should
be directed to the organization or User administering the survey or form
(Quantum Workplace’s Customer). 

Quantum Workplace may use Respondent data as provided under the “FOR CUSTOMERS”
section above, and as further detailed below. 

 

WILL CUSTOMERS BE ABLE TO TIE RESPONDENT RESPONSES TO THEIR IDENTITY?

For Customers who utilize the Quantum Workplace Software solely for an Employer
of Choice Contest, the Customer does not have control over confidentiality
settings, and the Customer will not be able to tie Respondent’s responses to
their identity. For all other Customer use of surveys and forms, it will depend
on how the Customer has configured the confidentiality settings of a survey or
form.  As mentioned above, Respondent questions should be directed to the
organization or User who provided you access (Quantum Workplace’s Customer).  

In rare instances, a Respondent may suggest that there has been a potential
violation of law or threaten bodily harm to oneself or others while completing a
survey or form.  If this happens and the survey or form is configured to protect
Respondent identities from being revealed, Customers may request Quantum
Workplace reveal the Respondent identity. For the personal safety of parties
involved and compliance with laws, Quantum Workplace may elect to reveal the
Respondent identity if we deem the violation of the law or threat severe and
credible, in our sole and absolute discretion.  


FOR RESEARCH PANELISTS

Quantum Workplace creates and administers all research surveys using Quantum
Workplace Software. Participation is optional and Research Panelists can stop
participating in these research surveys at any time. Questions about these
surveys should be directed to Quantum Workplace support at
support@quantumworkplace.com. 

We perform these research surveys to collect data that informs our educational
content pieces and external benchmarks. Some of this information is collected
directly from Research Panelists on the surveys they complete, and some of this
might be collected via Research Panelist visits to, or from submissions on,
quantumtworkplace.com. Any demographic information collected is for benchmarking
purposes and to allow our research studies to examine aggregate results by age,
department, gender, etc. 

We will not in any way reprint, resell, or redistribute Research Panelists’
email, demographic information, or individual survey responses to anyone. 

Quantum Workplace reserves the right to publish and distribute the data we
collect via research surveys in an aggregate and/or anonymized manner. Under all
circumstances, Research Panelist data and the Panelist organization’s data will
be combined with multiple datasets, the data will be anonymized and/or
aggregated, and neither the Research Panelist nor the Panelist organization’s
identity will be revealed.


THIRD PARTIES AND SHARING OF INFORMATION

Quantum Workplace employs other companies, software services, and individuals to
perform functions on its behalf. Such third parties have access to personal data
as needed to perform their functions, but may not use it for other purposes.
These functions performed by third parties include, but are not limited to: 

 * Hosting Quantum Workplace Software, including storing and processing data.  
 * Helping us manage and deliver sales and end-user support services to you. 
 * Facilitating delivery of Quantum Workplace Software emails. 
 * Contracted service providers may also deliver artificial intelligence and
   generative artificial intelligence capabilities to analyze data, determine
   trends, make predictions and create responses or other content for the
   purposes and pursuant to the legal bases described in the Privacy Policy. 

Quantum Workplace may partner with third parties to manage Quantum Workplace’s
advertising on other sites or provide products and resources to its customers.
Quantum Workplace’s third-party partners may use cookies or similar technologies
in order to provide you advertising based upon your browsing activities and
interests. Quantum Workplace advertising is generally targeted at qualified
decision makers within its customers. Quantum Workplace does not specifically
target advertising at the broader employee population of its customers. If you
wish to opt out of interest-based advertising contact
dataprotection@quantumworkplace.com or if located in the European Union, the
European Economic Area and their member states, Switzerland and the United
Kingdom, contact dataprotection@quantumworkplace.com. 

Quantum Workplace may also, in its sole discretion, release account and other
personal data when: (a) Quantum Workplace believes release is appropriate to
comply with applicable laws, a court order, or any other legal process; (b)
enforcing or applying the Terms of Service, Terms of Use, any agreement to which
we are a party, or any other of Quantum Workplace’s legal rights; (c) we believe
disclosure is necessary to protect the rights, property, or safety of Quantum
Workplace’s customers or others; (d) such disclosure is to our subsidiaries or
affiliates; (e) to a buyer or other successor in the event of a merger,
divestiture, restructuring, reorganization, dissolution or other sale or
transfer of any or all of our assets, whether as a going concern or as part of
bankruptcy, liquidation or similar proceeding; (f) fulfilling the purpose for
which you provided such data; (g) to fulfill any other purpose disclosed by us
when you provided the information; or (h) pursuant to your consent or at your
direction. 

Other than as set out above, Quantum Workplace will provide you notice when your
information may be shared with a third party, and you will have an opportunity
to choose not to share such information. 

Generally, you are not under a statutory or contractual obligation to manually
provide any information to Quantum Workplace. However, certain information is
collected automatically. Additionally, if certain information is not provided by
you, you may not be able to use the Quantum Workplace Software or access the
Websites. 

LIABILITY, PROTECTION, AND YOUR RIGHTS 

We ensure that any third party receiving your data adheres to the same level of
data protection as required by us. If they fail to meet these standards, we take
appropriate measures to address the situation. You have rights regarding your
personal data, including the right to access, correct, or delete it. If you have
any concerns about onward transfers, please contact our Data Protection Officer
at dataprotection@quantumworkplace.com.  

THIRD PARTY LINKS

Quantum Workplace Software and Quantum Workplace’s Websites may contain links to
other websites that are beyond our control. You should review the privacy
settings and notices in those third-party sites to understand what data may be
collected and disclosed by those third-party providers. In the event you choose
to access any such third-party sites, Quantum Workplace is not responsible for
any actions or policies of such third parties, and this Privacy Policy does not
apply to any such third-party sites. 


CHILDREN UNDER THE AGE OF 16

Our Websites are not intended for children under the 16 years of age. No one
under age 16 may provide any information to or on the Websites. We do not
knowingly collect personal information from children under 16. If we learn we
have collected or received information from a child under 16 without
verification of a parental consent, we will delete that information. 


COOKIES

Quantum Workplace and its partners use cookies or similar technologies in
providing Quantum Workplace Software. Cookies may be used for Visitors, Users,
Respondents, and Research Panelists when interacting with the Quantum Workplace
Software or the Websites. You can prevent your browser from accepting new
cookies, have the browser notify you when you receive a new cookie, or disable
cookies altogether by accessing your browser’s preferences menu. With respect to
the use of Quantum Workplace Software, certain cookies are necessary and
disabling any such cookies may result in the inability to use the Quantum
Workplace Software as intended. 

Quantum Workplace and its partners may use cookies or similar technologies in
providing the access to our Websites to analyze trends, administer the Websites,
track Visitors’ movements within the Websites, and gather demographic
information about Visitors to any of Quantum Workplace’s Websites. Quantum
Workplace collects information regarding Visitors’ use of the Websites through
the use of cookies. 

Cookies are anonymous, unique alphanumeric identifiers sent to your browser from
a website’s computers and stored on your computer. The type of information
Quantum Workplace collects as a result of a cookie being stored on your computer
may include: the Internet protocol (IP) address used to connect your computer to
the Internet; computer and connection information such as browser type and
version, operating system, and platform, and; click stream data, including date
and time, cookie number, and content you viewed or searched for on the Websites.
Quantum Workplace collects and uses and may, from time to time, supply third
parties with non-personal data as anonymous, aggregated Visitor data for the
purposes of site usage analysis, quality control, and improving the Websites.
Quantum Workplace uses temporary “session” cookies to maintain information
Quantum Workplace needs to have for you to view content and browse from page to
page. Quantum Workplace uses “persistent” cookies to give you a more
personalized browsing experience and help you navigate the Websites more
efficiently. You may be able to prevent your browser from accepting new cookies,
have the browser notify you when you receive a new cookie, or disable cookies
altogether by accessing your browser’s preferences menu. With respect to the use
of Quantum Workplace’s Websites, certain cookies are necessary for Quantum
Workplace to operate; disabling any such cookies may result in the inability to
use or access the Websites and may disable site features. 


DATA SECURITY

 

COMMITMENT TO DATA SECURITY

The security and confidentiality of your information is important to Quantum
Workplace.  Quantum Workplace works hard to protect information you provide from
loss, misuse or unauthorized access or disclosure, and follows generally
accepted industry standards to protect the personal data submitted to Quantum
Workplace, both during transmission and once it is received. Quantum Workplace
has implemented appropriate technical and organizational measures to ensure a
level of security appropriate to the risk. It is important that you protect
against unauthorized access to your account information and to your computer.
Where we have given you (or where you have chosen) a password for access to
certain parts of our Websites and/or software, you are responsible for keeping
this password confidential. We ask you not to share your password with anyone.
Although we will do our best to protect your personal information, we cannot
guarantee the security of your information transmitted through our Websites,
services or over the internet or email; any transmission is at your own risk.
Quantum Workplace encourages you to learn as much as you can about your privacy
on the Internet. 

FTC COMPLIANCE 

As part of our commitment to privacy we want to inform you that Quantum
Workplace is subject to the investigatory and enforcement powers of the Federal
Trade Commission (FTC). 

The FTC is an independent U.S. government agency responsible for enforcing
consumer protection laws, including privacy regulations. As such, Quantum
Workplace cooperates with the FTC in matters related to data privacy, security,
and compliance. 

ARTIFICIAL INTELLIGENCE AND DATA SECURITY

Quantum Workplace believes in the secure and safe advancement of technologies,
including through use of artificial intelligence, to improve and better our
services for our Customers and their users. We utilize models provided by the
Microsoft Azure OpenAI service to analyze Customer Data and to provide Customers
with enriched experiences. These models are hosted securely on Microsoft Azure,
and each interaction is isolated, ensuring that Customer’s data does not
interact with data from our other customers. 

The data processed through artificial intelligence models, including the
comments from engagement surveys, is protected with the same security measures
applied across Quantum Workplace’s services. We respect your data privacy. The
data processed through our models is not used to improve the Microsoft Azure
OpenAI models or any third-party products or services. 


INTERNATIONAL DATA TRANSFERS

Data protection law in certain jurisdictions differentiates between the
“controller” and “processor” of information.  In general, you are the controller
of information submitted by you or your organization and Quantum Workplace is
the processor of such information and controller of user or visitor information
submitted to Quantum Workplace. 

In certain situations, we may transfer your personal information to countries
outside of your jurisdiction. Certain destination countries may not have the
same level of protection for personal information as your jurisdiction. It is
possible that foreign law enforcement and other authorities may be able to
access your personal information following an international transfer of your
personal information. In any case, any international transfer of your personal
information will be conducted in a manner that complies with the applicable law
of your jurisdiction. 



COMMITMENT TO COMPLY 

Quantum Workplace complies with the EU-U.S. Data Privacy Framework (EU-U.S.
DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy
Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.
 Quantum Workplace has certified to the U.S. Department of Commerce that it
adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF
Principles) with regard to the processing of personal data received from the
European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and
Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.  Quantum
Workplace has certified to the U.S. Department of Commerce that it adheres to
the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles)
with regard to the processing of personal data received from Switzerland in
reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in
this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF
Principles, the Principles shall govern.  To learn more about the Data Privacy
Framework (DPF) program, and to view our certification, please visit Data
privacy framework website. 

RELEVANT AUTHORITY 

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and
the Swiss-U.S. DPF, Quantum Workplace commits to cooperate and comply
respectively with the advice of the panel established by the EU data protection
authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the
Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard
to unresolved complaints concerning our handling of human resources data
received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF
and the Swiss-U.S. DPF in the context of the employment relationship. 

ALTERNATIVE DISPUTE RESOLUTION 

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and
the Swiss-U.S. DPF, Quantum Workplace commits to refer unresolved complaints
concerning our handling of personal data received in reliance on the EU-U.S. DPF
and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an
alternative dispute resolution provider based in the United States.  If you do
not receive timely acknowledgment of your DPF Principles-related complaint from
us, or if we have not addressed your DPF Principles-related complaint to your
satisfaction, please visit https://www.jamsadr.com/dpf-dispute-resolution for
more information or to file a complaint.  The services of JAMS are provided at
no cost to you. 

INQUIRIES OR COMPLAINTS 

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and
the Swiss-U.S. DPF, Quantum Workplace commits to resolve DPF Principles-related
complaints about our collection and use of your personal information.  EU and UK
individuals and Swiss individuals with inquiries or complaints regarding our
handling of personal data received in reliance on the EU-U.S. DPF and the UK
Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact
Quantum Workplace at dataprotection@quantumworkplace.com. 

 


DATA RETENTION

Generally, information will be retained by Quantum Workplace for the duration
the data collector is a client of Quantum Workplace, unless you otherwise
request deletion or destruction of your information. Quantum Workplace may
retain your information for as long as your account is active or as needed to
provide you services, comply with Quantum Workplace’s legal obligations, resolve
disputes, and enforce agreements, and thereafter, Quantum Workplace shall
destroy or delete such account information. Notwithstanding the foregoing,
Quantum Workplace may keep any data after the periods set forth in this section
to the extent such data is anonymized, aggregated, or deidentified or to the
extent we believe retention is required under applicable law, court order, or
other legal obligation. 


YOUR RIGHTS

The law of your jurisdiction may provide you with certain rights regarding our
use of your personal information, subject to exclusions from the rights granted
under applicable law. Subject to certain exceptions, you may have the following
rights regarding your personal information collected by Quantum Workplace: 

 * The right to know and access.  You may have the right to request that we
   disclose (i) a copy of the personal information that we collect about you;
   (ii) the categories of personal information that we collected about you;
   (iii) the categories of purposes for which such personal information was
   disclosed; (iv) the categories of sources such personal information was
   collected for; and (v) the categories of third parties such personal
   information may have been shared with. 
 * The right to deletion. You may have the right to request that Quantum
   Workplace delete the personal information that we or our vendors collected
   about you. There may be circumstances under which we will be unable to delete
   your personal information, such as if we need to comply with our legal
   obligations or complete a transaction for which your personal information was
   collected. If we are unable to comply with your request for deletion, we will
   let you know the reason why. 
 * The right to correction/rectification. You may have the right to request that
   any of your inaccurate personal information that is maintained by us to be
   corrected and to have incomplete personal information completed. 
 * The right to objection or restriction to processing. You may have the right
   to object to or restrict the processing of your personal information on
   grounds relating to your particular situation. You can also object at any
   time to the processing of your personal information for marketing purposes.
   (Please note that even if you object to your use of personal data for direct
   marketing purposes, we will still send you transactional messages in relation
   to services that you have purchased from us. These include responses to your
   questions and information about a service you have purchased from us.)   
 * The right to portability. You may have the right to request that Quantum
   Workplace transmit your personal information to another entity in a portable,
   easily understandable, and to the extent technically feasible, in a
   structured, commonly used, machine-readable, and readily usable format. 
 * The right to not be subject to targeted advertising or certain profiling. You
   may have the right to opt-out of processing of your information for the
   purpose of providing targeted advertising or which constitutes profiling in
   furtherance of decisions that produce legal effects or similarly significant
   effects concerning you. 
 * The right to limit the use of your sensitive personal information. We will
   rely upon legal bases for the processing of your sensitive personal
   information. You may have the right to request that we limit the use of your
   sensitive personal information for only the purpose of providing requested
   services and goods to you. 
 * The right to not be subject to automated decision making. You may have the
   right not to be subject to a decision based solely on automated processing,
   including profiling, which produces legal effects concerning you or
   significantly affects you. 
 * The right to refuse or withdraw consent. You may have the right to refuse to
   give consent and you may have the right to withdraw (with effect for the
   future) your previously provided consent to processing of your personal
   information at any time without any adverse negative consequences. Do note,
   however, that if you choose to withdraw consent, you may experience certain
   unavoidable consequences. For example, if you choose to withdraw consent for
   the international transfer of your personal information, we may be unable to
   provide you with certain goods or services.  
 * The right to opt-out. We will ask for your express consent prior to sending
   any commercial electronic messages to you, including via SMS texts or emails.
   You may opt-out of receiving promotional or marketing emails from us at any
   time by using the unsubscribe link located at the footer of any promotional
   or marketing email sent by us. Additionally, you may opt-out of mobile
   marketing for a specific mobile number at any time by replying “STOP” on your
   mobile phone/wireless device. Please allow 10 business days for us to process
   any marketing opt-out request. Do note that, in the case that you opt-out
   from promotional and marketing communications, we may still contact you for
   nonpromotional purposes, such as confirming an order or providing updates
   about your account. 

If you submit a request to exercise one of the above rights and we deny such
request, you may have the right to appeal our decision under applicable law. 

You may have the right to file a complaint with a relevant supervisory authority
or your state’s Attorney General. In some jurisdictions, you may also have the
right to bring suit against any processing entities that refuse to recognize
other statutorily-provided rights. You may contact us, the relevant supervisory
authority, or your state’s Attorney General for more information. 

To exercise a request described above, you may submit a verifiable consumer
request to: dataprotection@quantumworkplace.com or via our toll-free number:
1.888.415.8302. In connection with submitting a request, you must provide the
following information: name, email, phone number, address and organization(s)
associated with and you must state what type of request you are making. 

We respond to all requests we receive from individuals wishing to exercise their
data protection rights in accordance with applicable data protection laws.
However, if Quantum Workplace receives data through a third party or a Customer,
Quantum Workplace has no direct relationship with the individual whose personal
data it processes. An individual who seeks access, or who seeks to correct,
amend, or delete inaccurate data, should direct their query to the third party
or Quantum Workplace Customer within whose account such individual’s data
exists. 

Only you, or someone legally authorized to act on your behalf, may make a
verifiable consumer request related to your personal information. In general,
Quantum Workplace has the right to require you to provide written permission
granting authority to your representative and for your agent to verify its
identity directly with us, and we may deny a request from your representative
who does not submit proof of authorization as we request. 

The verifiable consumer request must provide sufficient information that allows
Quantum Workplace to reasonably verify the requestor is the person about whom we
collected personal information or an authorized representative and describe the
request with sufficient detail that allows us to properly understand, evaluate,
and respond to it. Quantum Workplace generally cannot respond to a request or
provide personal information if we cannot verify the identity or authority to
make the request. 

Quantum Workplace will endeavor to confirm receipt of a request within 10 days
following submission and provide information about how we will process the
request. Quantum Workplace will endeavor to respond timely to any verifiable
consumer request. If our response and resolution of your request will be
delayed, we will endeavor to provide notice in writing explaining the reason for
the delay. 

We may deny your request to exercise any of the rights listed herein if we have
a good-faith, reasonable, and documented belief that such request is
fraudulent. 

Making a verifiable consumer request does not require you to create an account
with us. We may deliver our written response by mail or electronically, at your
option. 

You may have the right to not receive discriminatory treatment by us for the
exercise of the privacy rights conferred under applicable law. We will not
discriminate against you for exercising any of your rights. 


DO-NOT-TRACK SIGNALS

Do-Not-Track signals are certain consumer browser settings that request that a
web application disable its tracking of an individual user. While our Websites
do not currently recognize Do-Not-Track signals, Quantum Workplace does not
track activities that occur on websites other than our own and declining to
accept cookies will ensure that online activities on our Websites is not
tracked. 


CALIFORNIA’S SHINE THE LIGHT LAW

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users
of our Websites that are California residents to request certain information
regarding our disclosure of personal information to third parties for their
direct marketing purposes. To make such a request, please send an email to
hello@quantumworkplace.com. 


LEGAL BASES FOR PROCESSING YOUR INFORMATION

Our processing of the data we collect from you is justified on one or more of
the following legal bases, as provided for in the applicable data law of your
jurisdiction: 

 * Your consent. 
 * Our legitimate interests as specified in this Privacy Policy or other
   disclosures, including our interest in providing the Websites and our
   services. 
 * To protect your vital or legitimate interest. 
 * The necessity to perform a contract to which you are a party or in order to
   take steps at your request prior to entering into a contract. 
 * The necessity to comply with a legal obligation to which we are subject. 
 * The necessity to establish, exercise or defend legal claims. 
 * The necessity to process for reasons of substantial public interest, on the
   basis of applicable law, rule, or regulation. 


ACCESSIBILITY

We are committed to facilitating the accessibility of our Websites for all
people with disabilities. To access this Privacy Policy in an alternative
format, please contact us hello@quantumworkplace.com or via our toll-free
number: 1.888.415.8302. 


CHANGES TO THIS PRIVACY POLICY AND CONTACT INFORMATION 

Quantum Workplace reserves the right to amend this Privacy Policy at any time.
When Quantum Workplace makes changes to this Privacy Policy, we will post the
updated policy on our website and update the policy’s effective date. The
continued use of our Websites following the posting of changes constitutes your
explicit, informed, and unambiguous acceptance of such changes. Individuals with
inquiries or complaints regarding our Privacy Policy should first contact
Quantum Workplace at hello@quantumworkplace.com. If we are unable to
satisfactorily resolve any privacy or data concerns, please contact our
U.S.-based third party dispute resolution provider JAMS. Under certain
conditions, you may have the right to invoke binding arbitration. 

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