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https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA&utm_medium=email&utm_source...
Submission: On October 21 via api from DE — Scanned from DE
Submission: On October 21 via api from DE — Scanned from DE
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Text Content
Skip to main content Back to Docusign.com * Get Started * Get Inspiration * * * Get Inspiration * Inspiration Hub * Agreement Insights11 * On-demand6 * Community Spotlights9 * Tips from Docusign22 * What's New at Docusign5 * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements23 * Community Lounge12 * IAM Applications * Docusign IAM for Sales5 * Docusign IAM for CX3 * Docusign IAM Core5 * Platform Services * Docusign Maestro137 * Docusign Navigator7 * Docusign App Center12 * Data Verification10 * Docusign Admin208 * Docusign Monitor6 * Core Capabilities * eSignature4826 * CLM233 * Web Forms95 * Identify36 * DocGen32 * Rooms53 * Developer * eSignature API252 * Extension Apps7 * Maestro API5 * Web Forms API5 * Embedded Signing29 * Docusign Connect23 * Go-live18 * SDKs35 * Salesforce/Apex Toolkit21 * Mobile SDKs5 * General58 * Extensions * IDV Premier8 * DocGen for eSignature6 * Notary23 * Payments37 * Mobile41 * Integrations * Salesforce202 * Google10 * Microsoft131 * Workday12 * ServiceNow4 * Other102 * Community FAQ Center * Using the Community8 * FAQs4 * Groups * Events * Ideas * Learn * * * Customer * Developer * * Ask the Community * Login * Home * Community * Core Capabilities * eSignature ESIGNATURE Have Docusign eSignature questions? Find answers here! * 4,823 Topics * 14,448 Replies Subscribe When you subscribe we will email you when there is a new topic in this category 4823 Topics Recently Active Most Replies Most views Newest First H Houseoframos12Newcomer asked in eSignature verify forged Document I was signed up to a loan contract I never actually signed. The finance company are refusing to give me certain docs pertaining to the loan. On the loan agreement they did send, it is docusigned. It has an envelope ID, but should there be an IP address to track location or how can I prove it is a forged doc? 0 4867 A 27 days ago E EJloveshomecareNewcomer asked in eSignature Emailing a Docusign I am trying to send a docusign to a staffmember. It goes to the companies email but it does not send to the staffmember. Can you tell me what I am doing wrong? Thank you!! 0 101 C 45 minutes ago A ArkkosoftNewcomer asked in eSignature Signing issues Hi all; Has anyone had issues signing documents? In my case, I created the envelope and then when I’m about to sign the document, it doesn’t displays. Can someone give me a hint or support on how to solve this? Thanks!! 0 81 C 57 minutes ago L lg125689Newcomer asked in eSignature Dynamic field sizes Is it possible to create envelope templates that have dynamic field sizes? For example, we have templates with static (text) field sizes that can include anywhere between a sentence and a full page of text. Using a static field thus can cause issues because the size is too small or otherwise too large (large blank spaces). Appreciate any ideas/suggestions. 0 20 L 1 hour ago S sfernandezNewcomer asked in eSignature Failed Access Email Notifications We have been receiving Envelope activation failed email notifications from DocuSign for applicants who successfully completed and signed their DocuSign envelope. None of these envelopes were voided or re-sent prior to completing/successfully signing. We don’t know why these emails are being triggered by DocuSign. I confirmed with one of these members that they saw no errors when they completed their DocuSign, it finalized/completed as normal. It looks like maybe the member is trying to access the envelope or signed documents and we get this notification? 0 20 S 1 hour ago S SD1220Observer asked in eSignature Void and Envelope Units If you need to void an envelope, do you get a envelope unit added back to your usage? Is there any way that you can be issued a credit for an envelope that may need to be re-delivered for any reason? 0 10 S 1 hour ago mshealyTroubleshooter asked in eSignature esig dashboard I see two dashboards in esig. is there a way that we can create custom dashboards? Not using insite. 0 61 N 2 hours ago G gregham22Newcomer asked in eSignature Archie paper questions im trying to find out if all previously signed forms are saved (archived) in the DocuSign program? 0 21 N 2 hours ago J Jason MObserver asked in eSignature Multiples Signatures and Audit Trail We have a number of senior stakeholders who need to be able to sign documents as themselves and on behalf of the company. We know we can create multiple signatures so each has a unique name AND the same secondary signature I.E. Jim Smith and Joe Bloggs Inc. Another partner will have Chris Adams and Joe Bloggs Inc. How do we select which signature is used when signing? Does the system track which individual signed on behalf of the company in the Certificate of Completion I.E. does it know it was Jim using Joe Bloggs Inc and not Chris? Can we make a system level signature that all affected individuals can access without all logging into the same account I.E a shared signature? Any assistance greatly received. Jason 0 61 N 2 hours ago M matNewcomer asked in eSignature order of text fields How to change the order of filing for text fileds ? 0 41 6 hours ago A aakash_d_moryaNewcomer asked in eSignature How I can customize the final email body? Hello folks, Once the signing process is completed, all participants are receiving email notifications with a message along the lines of: I would like to inquire if there is any way to customize the contents of these emails. It appears that the notification includes the phrase "All parties have completed" and repeats the content from the last email, which does not look ideal. Could you please advise on how I can modify or remove this repetitive text? 0 220 A 11 hours ago T TrujusticeNewcomer asked in eSignature mobile authentication Hello, should a signature drawn by mobile phone have authentication seal around the name. Has anyone ever run into that situation where no authentication no time stamp / signed by seal was around the signature? 0 60 T 20 hours ago M MirandaRoberts8Newcomer asked in eSignature DOUBLE TEXT / BLURRY TEXT ON DOCUMENTS When I create an envelope to send it uploads with a double text / blurry text as pictured. It does not look like this in my files on my computer before uploading. Please help! 1 21913 V 1 day ago M MariekeNewcomer asked in eSignature How do I cancel sending reminders I invalidated an envelope, because this person keeps receiving reminders from docusign, which is not needful anymore. This person still receives reminders from docusign. Why isn't this canceled? And how can I make sure docusign stops with sending these reminders? See the printscreen below, which says that the envelop is invalidated at 19 januar 2024. 0 6602 F 1 day ago R remakerNewcomer asked in eSignature Signed documents not in my free account. How do I find documents that others have sent me that I have signed? It seems like my email may be associated to multiple accounts. The account that I can log in to, 29922419, is NOT receiving documents that I signed related to that associated email address. How can I make sure that 3rd party docusign agreements sent to my email get associated to my active account? And can I archive other signed docs into that account if I have the security keys for them? I can reach \old documents from my email links but I would like them all collected in my account. 0 275 R 1 day ago J JohnKMoreheadNewcomer asked in eSignature Can't Find a Document I signed Recently, I rented an Airbnb. The Lessor sent me a contract via Docusign. I know I signed and returned the document but now I cannot locate it. I subsequently opened a Docusign account attempting to locate the document but have been unsuccessful. I checked with the Lessor and he said that he never sent such a contract. I checked with Airbnb and they said that they never sent a document. Can you please help me locate the document? Thank you! 0 162 J 1 day ago N nightmistwalkerNewcomer asked in eSignature documents how the heck to i get docusign to resend me a document from a month ago that i did not sign from my lawyers? it is only a month old and i have tried to contact them but it wont let me through to ask anyone,,thanks 0 92 A 2 days ago C Cooky Monster asked in eSignature Sharing signed document verification After Android Docusign app shares a document that was signed and supposedly sent to a specific email address you inserted, how do you know that it was sent and received by that person? I received my copy, but can not tell if a copy was shared to the other individual. 0 121 A 2 days ago R RossLNewcomer asked in eSignature SSO RelayState Our organization is using DocuSign SSO. After successful SSO users always land on https://apps.docusign.com/send/home page. We would like our users to be redirected the Drafts view instead - https://apps.docusign.com/send/documents?view=draft Usually in SAML SSO this is done via RelayState parameter but DocuSign is ignoring this parameter. Is there a way to force DocuSign to go to a different page/view after SSO? Thanks. 0 72 R 2 days ago J justanotherdevNewcomer asked in eSignature Formula to add business days to signed date Hello, I have a query related to display of dynamic dates in the Docusign form. We are trying to use FormulaTab field to add 3 business days from Date Signed to display a date to the user. As per Docusign docs (https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/tabs/calculated-fields/) we can use the formula to do basic date manipulation like AddDays([todaysDate], 3) but is there a way to do a bit more complex manipulation like add 3 business days. And to follow up, while adding 3 business days skip holidays as well ? Ideally we can generate new doc everyday with the updated date but I was hoping we could avoid it. 1 1205 J 2 days ago B Barry GoldsteinNewcomer asked in eSignature After Changes to Collaboratives fields, agreement NOT automatically getting rerouted for sign off Hi I am using a Power Form and wanted certain fields to be Collaborative. I was able to go into settings in the template and enable as Collaborative as detailed in the link below. https://support.docusign.com/s/document-item?language=en_US&bundleId=gbo1643332197980&topicId=vbt1578456355414.html&_LANG=enus Specifically in the link below, it indicates that (Optional) If you want all changes to the field to be rerouted to recipients for review and approval, select the Changes Require Initials option. I have done all of this - but nothing is getting automatically rerouted to prior signers after a subsequent signer makes a change? Please advise on why this might be happening Thanks so much for your help! 0 142 C 2 days ago Z zerotaxdue4Newcomer asked in eSignature Finding Expired Docusigns Good morning everybody question. Where do I find expired envelopes and can they be reactivated and resent? 0 102 C 2 days ago A Armi AnttilaNewcomer asked in eSignature Sending a document without recipient downloading Is it possible to send out a document with docusign without allowing the recipient to download it? We would like to send out some confidential documents via docusign in connection with our employment agreements but we wouldn't want the recipient to be able to download those other documents. Is this possible? Thanks! 0 315 C 2 days ago I itstuffNewcomer asked in eSignature Cannot change initial About a month ago, I accidentally entered a wrong initial for a document and finished it. The sender sent another document at that time, but it did not let me change my initial. I have already made sure my initial is correct in my account profile. Today, the sender send another document, but I still cannot change my initial. It only gives the option Resize and Clear. Can you please help fixing the initial on my account? Thank you. 0 183 C 2 days ago M Mike BeveridgeNew Voice asked in eSignature Envelope delivery failure (TLS failure and reporting) ? Good morning community!...does anyone know if the DocuSign delivery failure notifications contain content to report the failure due to a TLS error? (in other words, If I activate enforced TLS and the recipients email server does not / cannot support at least TLS 1.2...will I receive sufficient details to notify me OR will I just receive a ‘generic’ Failure notification ?)...and, can I obtain statistics on deliver failures from within the application, as an administrator? Thankyou !!! 0 123 C 2 days ago * 1 * 2 * 3 * 4 * ... * 193 * Page 1 / 193 MOST HELPFUL MEMBERS THIS WEEK * Manuel.Cherchi 9 likes * mshealy 6 likes * A aolson72 3 likes * B Byungjae.Chung 3 likes * T trungduc74f1 3 likes BADGE WINNERS * Propertyangelhas earned the badge 1st Question Posted * SD1220has earned the badge 1st Question Posted * Dana L Dhas earned the badge 1st Question Posted * Shararehhas earned the badge 1st Question Posted * JohanSRhas earned the badge 1st Reply Posted Show All Badges POPULAR TAGS * eSignature * Admin Tools * API * Salesforce * Billing Powered by Gainsight Code of Conduct SIGN UP Already have an account? Login YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. IF YOU DON’T ALREADY HAVE A DOCUSIGN CUSTOMER OR DEVELOPER ACCOUNT, YOU CAN CREATE ONE FOR FREE WHEN REGISTERING. Customer Login/Registration Developer Login/Registration DOCUSIGN COMMUNITY YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. 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