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GET THE EXPERTS' PERSPECTIVE.
JOIN OUR FOI AND DATA PROTECTION WEBINARS


OUR FOI AND DP WEBINARS ARE BACK FOR 2022

Our popular FOI and Data Protection webinar series for practitioners across the
public sector is back! More expert panellists, more insights and more practical,
implementable advice on the FOI and DP topics chosen by you.

Never miss out on future events, sign up to our mailing list using the form
below and follow @eCase4Gov on Twitter.


OUR 2022 WEBINARS





NAVIGATING COMMERCIAL INTERESTS


THURSDAY 17TH MARCH 2022, 11.00AM - 12.00PM

IN THIS SESSION, OUR CHAIR, LYNN WYETH, HEAD OF INFORMATION GOVERNANCE AND DPO
AND LEICESTER CITY COUNCIL AND EXPERT PANELISTS INCLUDING SARAH LAWS FROM THE
LONDON BOROUGH OF CAMDEN AND DAVID COULSON OF LEGAL SERVICES LINCOLNSHIRE WILL
AIM TO PROVIDE CLARITY ON SOME OF THE TRICKY ELEMENTS OF COMMERCIAL INTERESTS.
THEY'LL ALSO DISCUSS THE CONSIDERATIONS NEEDED WHEN USING THIS EXEMPTION.

REGISTER


DRIVING VALUE: CREATING EFFICIENCIES FOR INFORMATION RIGHTS

THURSDAY 24TH MARCH 2022, 12:00PM - 12.30PM

EXPERTS FROM ACROSS THE ECASE TEAM WILL BE SHARING THEIR KNOWLEDGE ON HOW YOU
CAN REALLY CREATE EFFICIENCIES IN INFORMATION RIGHTS MANAGEMENT. USING REAL LIFE
EXAMPLES BASED ON EXPERIENCE WITH ECASE CUSTOMERS, THEY’LL DISCUSS HOW YOU CAN
STREAMLINE AND REDUCE TIME AND EFFORT IN IR MANAGEMENT, PROCESSING AND
REPORTING, INCLUDING SOME OF THE HACKS AND BEST PRACTICE THAT YOU CAN IMPLEMENT
RIGHT NOW.

REGISTER


WATCH THE RECORDING OF FRIDAY'S DPR CLINIC


THE DPR CLINIC

FRIDAY 11TH FEBRUARY 2022, 12:00PM

AT THIS QUARTER'S DPR CLINIC OUR PANEL TACKLED SOME OF YOUR COMMON TRICKY ISSUES
AROUND HANDLING AND MANAGING DATA PROTECTION REQUESTS INCLUDING DPIAS DATA
SHARING AGREEMENTS AND POLICE DISCLOSURES. LYNN WYETH, HEAD OF INFORMATION
GOVERNANCE AND DPO AND LEICESTER CITY COUNCIL CHAIRED OUR PANEL OF EXPERTS:
SARAH LAWS IR CONSULTANT AND TEAM LEADER AT LONDON BOROUGH OF CAMDEN, SCOTT
SAMMONS RENOWNED TRAINER AND PRACTITIONER, AND THE MULTI-AWARD WINNING TRAINER
AND PRACTITIONER, BARRY MOULT.

WATCH THE RECORDING


MISSED A WEBINAR? WATCH ON-DEMAND


FOI WEBINARS


TRANSPARENTLY GOOD - GOOD PRACTICE FOR FOI

JOE CHAPMAN FROM THE OFFICE OF THE SCOTTISH INFORMATION COMMISSIONER, ALICE
GRADWELL FROM THE INFORMATION COMMISSIONER'S OFFICE AND SARAH LAWS FROM THE
LONDON BOROUGH OF CAMDEN WILL WHAT MAKES GOOD PRACTICE. THEY'LL ALSO TALK ABOUT
THE EXCELLENT WORK THAT FOI PRACTITIONERS DO ON A DAILY BASIS AND SHARE SOME
EXAMPLES OF GOOD PRACTICE THAT WE CAN ALL LEARN FROM.

WATCH THE RECORDING


MANAGING VEXATIOUS REQUESTS

IN THIS SESSION, OUR CHAIR, LYNN WYETH, HEAD OF INFORMATION GOVERNANCE AND DPO
AND LEICESTER CITY COUNCIL IS JOINED BY PAUL MUTCH FROM THE OFFICE OF THE
SCOTTISH INFORMATION COMMISSIONER AND SARAH LAWS OF LONDON BOROUGH OF CAMDEN.
TOGETHER THEY PROVIDE CLARITY ON THE TYPE OF CASES THAT ARE VEXATIOUS AND
RECOMMENDATIONS ON WHEN, WHERE AND HOW TO USE THIS EXEMPTION.

WATCH THE RECORDING


REQUESTER BLIND - PRINCIPLE AND PRACTICE

USING EXAMPLES FROM REAL-WORLD CASES THEY’VE WORKED ON, OUR PANEL EXAMINE THE
REQUESTER BLIND PRINCIPLE AND HOW TO INTERPRET AND APPLY IT. THIS INCLUDED WHEN
AND WHY IT’S IMPORTANT TO TAKE ACCOUNT HISTORY INTO ACCOUNT, MANAGING VEXATIOUS
REQUESTS WITH REQUESTER BLIND IN MIND, AND THE CROSSOVER WITH DATA PROTECTION.

THIS SESSION IS CHAIRED BY LYNN WYETH, HEAD OF INFORMATION GOVERNANCE AND DPO AT
LEICESTER CITY COUNCIL WITH PANELISTS AND EXPERT PRACTITIONERS SARAH LAWS,
INFORMATION RIGHTS TEAM LEADER AT LONDON BOROUGH OF CAMDEN AND LAURI ALMOND,
INFORMATION GOVERNANCE MANAGER AT ESSEX COUNTY COUNCIL.

WATCH THE RECORDING


MANAGING EIRS

USING EXAMPLES FROM REAL-WORLD CASES, OUR PANEL EXAMINES WHAT ENVIRONMENTAL
INFORMATION IS, HOW TO RECOGNISE EIRS, HANDLING MIXED REQUESTS, THE COMPLEXITIES
ENCOUNTERED WITH MANAGING EIRS AND HOW TO TACKLE THEM.


CHAIRED BY LYNN WYETH, HEAD OF INFORMATION GOVERNANCE AND DPO AT LEICESTER CITY
COUNCIL THE SESSION GETS THE VIEW OF EXPERT PANELLISTS INCLUDING ANDREW WHITE,
HEAD OF FOI CASEWORK AND APPEALS AT THE INFORMATION COMMISSIONER'S OFFICE AND
MATT LEWIN, BARRISTER AT CORNERSTONE BARRISTERS.

WATCH THE RECORDING


THE STATE OF FOI IN LOCAL GOVERNMENT

FOLLOWING ECASE'S EXCLUSIVE RESEARCH REPORT ON THE STATE OF FOI IN LOCAL
GOVERNMENT, INSPIRED BY LYNN WYETH'S DOCTORAL RESEARCH, RICHARD CLARKE AND LYNN
WYETH EXAMINE THE FINDINGS OF THE REPORT AND IDENTIFY THE HALLMARKS OF SUCCESS
AND HOW TO GET THERE.

REQUEST YOUR COPY OF OUR RESEARCH REPORT"THE STATE OF FOI IN LOCAL GOVERNMENT"
HERE.


WATCH THE RECORDING


A RECIPE FOR SUCCESS IN FOI


WHAT ARE THE ESSENTIAL ELEMENTS NEEDED FOR SUCCESS? WHAT ARE THE PROBLEMS AND
WHAT ARE THE COMMON STUMBLING BLOCKS FACED BY FOI TEAMS? THESE ARE JUST SOME OF
THE QUESTIONS THAT LYNN WYETH, HEAD OF INFORMATION GOVERNANCE AND DPO AT
LEICESTER CITY COUNCIL, ASKED IN HER EXTENSIVE STUDY OF LOCAL GOVERNMENT IN
ENGLAND AS PART OF HER PHD THESIS.

THROUGH HER WORK LYNN IDENTIFIED NOT JUST THE ELEMENTS, BUT ALSO THE PRACTICES
THAT SET FOI TEAMS UP FOR SUCCESS - FINDINGS THAT WILL RESONATE FOR FOI TEAMS
ACROSS THE PUBLIC SECTOR. LYNN SHARES HER FINDINGS AND IDENTIFIES WHAT FOI TEAMS
NEED TO PUT IN PLACE TO ENSURE TIMELY, EFFICIENT AND SUCCESSFUL REQUEST
MANAGEMENT.

WATCH THE RECORDING


IS FOI AN ENDANGERED SPECIES?

WITH FOI RESPONSE RATES AT THEIR LOWEST LEVELS SINCE THE ACT CAME INTO FORCE,
THE EMERGENCE OF ‘THE CLEARING HOUSE’ AND JANUARY'S TRIBUNAL CONCERNING
TERRITORIAL LIMITATIONS, CONCERN FOR THE ACT AND TRANSPARENCY HAS GROWN.


BUT WHAT IS THE TRUE STATE OF FOI IN 2021? HEAR FROM FOI EXPERTS ESTELLE DEHON,
JON BAINES, MAURICE FRANKEL OBE AND WILLIAM GOODWIN IN OUR PANEL SESSION, AND
DECIDE FOR YOURSELF.

WATCH THE RECORDING


TRANSPARENCY - THE KEY TO DEMOCRACY

BILL GOODWIN, INVESTIGATIONS EDITOR AT COMPUTER WEEKLY, GIVES A JOURNALIST'S
VIEW OF FOI AND WHY IT IS SUCH AN IMPORTANT TOOL FOR HOLDING GOVERNMENTS TO
ACCOUNT. BILL DETAILS CASES THAT HAVE BEEN INVOLVED IN CHALLENGES TO THE FOI ACT
ITSELF AND THOSE THAT REINFORCED THE IMPORTANCE OF FOI AS A FORCE FOR GOOD.


HE WILL ALSO DISCUSS THE CHALLENGES FACED BY JOURNALISTS WHEN MAKING AN FOI
REQUEST AND WHY UPHOLDING THE RIGHT TO KNOW IS PIVOTAL TO OUR DEMOCRACY.

WATCH THE RECORDING






DATA PROTECTION WEBINARS


THE DPR CLINIC

IN OUR FIRST CLINIC SESSION, OUR EXPERT PRACTITIONERS LYNN WYETH, SCOTT SAMMONS
AND SARAH LAWS TACKLED SOME OF THE COMMON TRICKY ISSUES AROUND MANAGING DATA
PROTECTION REQUESTS - FROM IDENTIFICATION TO CORRECT HANDLING OF EXEMPTIONS.

WATCH THE RECORDING


MANIFESTLY UNFOUNDED / MANIFESTLY EXCESSIVE

WITH REAL-LIFE CASE EXAMPLES, OUR EXPERT PANEL EXAMINE WHAT MANIFESTLY UNFOUNDED
/ MANIFESTLY EXCESSIVE MEANS FOR DPRS, HOW AND WHEN TO APPLY THE EXEMPTION AND
HOW IT HAS BEEN SUCCESSFULLY AND UNSUCCESSFULLY APPLIED PREVIOUSLY.

CHAIRED BY ECASE'S RICHARD CLARKE, THE SESSION GATHERS THE EXPERIENCE AND
GUIDANCE OF PANELISTS FROM THE INFORMATION COMMISSIONER'S OFFICE, CORNERSTONE
BARRISTERS AND THE DEPARTMENT FOR WORK AND PENSIONS.


WATCH THE RECORDING








DEALING WITH COMPLEX SARS - PRACTICAL TIPS FOR BETTER MANAGEMENT

COMPLEX SARS, BY THEIR VERY NATURE, ARE DIFFICULT AND TIME CONSUMING TO DEAL
WITH. THE CONSIDERATIONS THAT NEED TO BE MADE FOR THIS TYPE OF SAR ARE ALSO,
OFTEN, FAR REACHING. THIS WEBINAR LOOKS AT THE COMMON TYPES OF COMPLEX SARS, THE
ISSUES ENCOUNTERED WHEN DEALING WITH THEM AND THE PRACTICAL STEPS THAT YOU CAN
TAKE TO MITIGATE THESE ISSUES AND IMPROVE PROCESSING AND MANAGEMENT.


LYNN WYETH, BARRY MOULT AND ESTELLE DEHON LEND THEIR KNOWLEDGE, EXPERIENCE AND
ADVICE ON HOW TO HANDLE THESE REQUESTS BETTER.


WATCH THE RECORDING


THE EVOLUTION OF DATA PROTECTION

THE EVENTS OF THE LAST YEAR HAVE PRESENTED NEW CHALLENGES FOR ALL OF US. OUR
RELATIONSHIP WITH DATA, OUR NEED FOR IT AND HOW WE USE IT HAS CHANGED. THIS HAS
BROUGHT DATA PROTECTION FURTHER INTO THE SPOTLIGHT WITH NEW APPROACHES REQUIRING
DPOS TO ANSWER NEW QUESTIONS IN WAYS THEY COULDN’T HAVE ENVISAGED A YEAR AGO.
BUT WHAT HAVE THE KEY CHALLENGES BEEN? WHAT ARE THE EFFECTS AND WHAT LIES AHEAD?

GET THE PERSPECTIVES OF DATA PROTECTION EXPERTS JON BAINES, BARRY MOULT AND
DAVID HYETT IN OUR WEBINAR PANEL SESSION DISCUSSING THESE ISSUES AND HOW TO
COMBAT THEM.



WATCH THE RECORDING





BEST PRACTICE / GENERAL INFORMATION RIGHTS





REMODELLING REQUEST MANAGEMENT - NORTH LINCOLNSHIRE COUNCIL'S ROUTE TO SUCCESS

CHARLOTTE SPENCER, SENIOR INFORMATION GOVERNANCE OFFICER AT NORTH LINCOLNSHIRE
COUNCIL DISCUSSES HOW THEIR INFORMATION GOVERNANCE TEAM, TRANSFORMED THEIR
REQUEST MANAGEMENT PERFORMANCE MASSIVELY IMPROVING THEIR COMPLIANCE TO OVER 90%
IN UNDER 6 MONTHS WHILST SAVING TIME, ADDING VALUE AND SIMPLIFYING PROCESSES.

WATCH THE RECORDING





LEARNINGS AND SUCCESSES - UKRI'S IG TRANSFORMATION JOURNEY

WHEN UKRI WERE FORMED, BRINGING TOGETHER SEVEN RESEARCH COUNCILS, INNOVATE UK
AND RESEARCH ENGLAND, THEY HAD THE CHALLENGE OF MERGING THE PRACTISES AND
PROCESSES AND SOMETIMES THE TOOLS OF NINE DIFFERENT INFORMATION GOVERNANCE TEAMS
INTO ONE COHESIVE WAY OF WORKING. JOIN DAVID HYETT, HEAD OF INFORMATION
GOVERNANCE AT UKRI AS HE SHARES UKRI’S IG TRANSFORMATION EXPERIENCE AND WHAT THE
LEARNT ALONG THE WAY: FROM MERGING NINE DIFFERENT ORGANISATIONS, TO HARNESSING
THE RIGHT TOOLS, IDENTIFYING AND DELIVERING PROCESS IMPROVEMENTS, DEALING WITH
THE CHALLENGES HE AND HIS TEAM FACED AND HOW THEY DELIVERED A SUCCESSFUL
OUTCOME.

WATCH THE RECORDING


BEST PRACTICE FOR INFORMATION RIGHTS

Customer Success Manager and Best Practice expert Lucie Fabbro shares best
practice tips for that can help your team improve efficiency and performance
even if you aren't an eCase user.

Watch the recording





CHECK BACK REGULARLY FOR MORE UPDATES.


Sign up for updates and follow @eCase4Gov on Twitter.


MEET THE PANELLISTS

Lynn Wyeth


Lynn Wyeth is the Head of the Information Governance function and the Data
Protection Officer of a large unitary public authority and has over 15 years'
experience as a Freedom of Information practitioner. She holds a post graduate
diploma in Information Rights and the CISMP certificate, the Data Protection BCS
ISEB and the Freedom of Information BCS ISEB, and is an accredited HSCIPP
privacy practitioner. Lynn’s current team won the Information and Records
Management Society Team of the Year award in 2018.

Lynn is the author of 2 books, A Practical Guide to Handling Freedom of
Information Requests, and Data Protection: Compliance in Practice. She has
contributed a chapter to the book 'Freedom Fighters or Lazy Journalism: Critical
reflections on freedom of information' edited by John Mair and Tom Felle.

Lynn is a Chair and regular speaker at national conferences on information
governance matters, as well as running training for several IG training
companies as well as her own company.

Lynn advised the Government of Jersey on the implementation of FOI legislation
on the island. She also sits on the examination board of PDP’s FOI journal and
is currently undertaking a PhD on Freedom of Information at De Montfort
University, Leicester.

Read Lynn's Guest blog





SCOTT SAMMONS

Scott is an experienced and qualified Practitioner & Trainer in the management
and governance of information and data having worked and volunteered for 12+
years in the profession. Starting his career in Local Government, Scott has
since worked across both the private and public sectors (both large and small in
size) and gained experience, knowledge and/or qualifications working with
information governance frameworks applicable in UK, Ireland, Isle of Man and
wider a European context. From 2016-2020 Scott was Chair of the Information and
Records Management Society (IRMS) and now volunteers as their lead on
professional accreditation.

Now freelance, and as a licenced Master Practitioner of Neuro-Linguistic
Programming (NLP), Scott trains, mentors and works with a range of organisations
and professionals on how they can improve how they handle data, information and
records. From skills and assistance in setting an organisational level strategy
right the way through to learning practical everyday data handling and data
protection skills to support personal professional development.




Sarah Laws


Sarah Laws is the Information Rights Team Leader at London Borough of Camden,
where she is the professional lead for all things data protection and Freedom of
Information. Sarah started working in information management in 2012, having
previously worked as a local government lawyer for 10 years and found herself
strangely drawn to the wonderful world of FOI and Data Protection rather than
spending hours in dusty court waiting rooms. She was nominated for Information
Governance Professional of the Year in 2020, was a member of the DPO panel at
the PDP Data Protection Conference in 2019, and is a member of the ICO working
group on FOI, recently inputting on their section 12 toolkit. As part of
Information Governance for London’s data sharing group, Sarah is leading on
several data sharing agreements between the Met Police and all London councils.

Camden’s Information Rights Team’s requester focussed approach to handling
requests, and their innovative way of handling simple requests, led to them
being awarded Information Governance Team of the Year in the SIGN awards in
2019. The team are currently working to improve their current 99.1% FOI/EIR
performance.





BARRY MOULT

Winner of the ICO Award for Excellence in Data Protection (2020) and of the NHS
Strategic Information Governance Network ((SIGN) Professional of the Year 2021,
Barry is a renowned speaker, trainer, lead for apprenticeships, and advocate of
Data Protection best practice.

Barry is Data Protection Consultant and DPO for 120 GP Practices, 3 Hospices,
and a number of other organisations - providing them with Information Governance
support, DSPT submission, gap analysis, audit and training. He also delivers a
wide range of training including SIRO, Caldicott Guardian, GDPR, FOI, SAR and
DPIA.

A much-admired practitioner, Barry is Chair of, and speaker at, the Excellence
in Healthcare Conferences and Founder and former Chair of the Eastern Region IG
Forum. He is also a sought-after keynote speaker at national conferences, where
he shares his down-to-earth, pragmatic approach to Data Protection/IG.





JOE CHAPMAN

Joe works in the Scottish Information Commissioner's Policy and Information
team, which supports the Commissioner's duties of both promoting and enforcing
FOI rights in Scotland. Joe was responsible for producing the recent report on
FOI in Scotland during and after the pandemic, which used evidence from
decisions, interventions, statistics, case studies and research from across the
past 2 years. He has also been working on developing proposals for a revised
duty to publish information, and leads on analysis of quarterly FOI statistics
and coordinating the SIC's intervention activity.

Joe has experience in various information and records management-related roles
across the public sector in Scotland and alongside, but separate from, his work
at SIC he is also the Conference Director for the Information and Records
Management Society (IRMS).






ALICE GRADWELL

Alice Gradwell is a Senior Case Officer in the Freedom of Information Complaints
& Appeals Department at the Information Commissioner’s Office. She works in the
Health and Education Sector where she handles a personal caseload and liaises
with public authorities to identify areas of improvement.

Alice joined the ICO as a Case Officer three years ago working in the Public
Advice and Data Protection Complaints Services. During this time she was a
single point of contact for the Ministry of Justice, helping the organisation
tackle its SAR backlog. She has previously represented the ICO at its Data
Protection Practitioners’ Conference.






DAVID COULSON

Dave is a Principal Legal Officer for Legal Services Lincolnshire (LSL). LSL
provides legal services to their main client Lincolnshire County Council and
also to other authorities in the county. Dave is the link officer between the
Council and the Local Government and Social Care Ombudsman and his current work
involves all aspects of Information Law. Dave started his journey as a Freedom
of Information officer in 2013 and progressed his role as an information
governance officer dealing with Subject Access requests and is currently
studying a CILEX qualification.





ACCESS OUR RESEARCH REPORTS



HOW HAS COVID-19 AFFECTED INFORMATION RIGHTS IN THE PUBLIC SECTOR?

Discover the impact, lessons learned, and how the sector can move forward in our
free research report.

Get your copy





"THE STATE OF FOI IN LOCAL GOVERNMENT"

How is Local Government faring? What is the blueprint for success? Request your
copy of "The State of FOI in Local Government" here.


READ OUR GUEST BLOGS ON INFORMATION RIGHTS


REQUESTER BLIND - PRINCIPLES AND PRACTICALITIES

Lynn Wyeth discusses the Requester blind principle and some of the issues and
nuances that often make it trickier to deliver the right response than it might
seem at first.

Read Lynn's Requester Blind Blog


A RECIPE FOR SUCCESS IN FOI

LYNN WYETH SHARES THE RESULTS OF HER EXTENSIVE RESEARCH ON FOI IN LOCAL
GOVERNMENT AND THE KEY COMPONENTS REQUIRED TO ENSURE SUCCESSFUL FOI MANAGEMENT

READ LYNN'S BLOG


LEARNINGS AND SUCCESSES

David Hyett discusses UKRI's transformation of FOI and SAR processes, what they
learned along the way and the benefits.

Read David's Guest Blog


TRANSPARENCY AND DEMOCRACY

Bill Goodwin takes a look at some of the challenges the FOI Act is facing.
Looking through the lens of the 'requester blind' principle, he discusses why
these principles are so important to maintaining transparency, surfacing
important truths and, in turn, democracy itself.

Read Bill's Guest Blog


WHERE IS FOI GOING?

Jon Baines explores the fall in FOI response rates, how the act is currently
regulated, and what this could mean for the future.

Read Jon's Guest Blog


QUESTIONING THE FUNDAMENTALS OF FOIA

In her two part blog series, Estelle Dehon of Cornerstone Barristers discusses
'requester blindness', part of the bedrock of the FOIA, what the implications of
the 'Territoriality' question could have meant for public authorities, the
appeals and issues raised in the Tribunal and what the decision on 27th January
2021 means for FOI and its preservation.

Read the blogs now


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