callminer.com
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Submitted URL: https://inquiry.callminer.com/api/mailings/click/pmrgszbchiztambtguwce5lsnqrduitior2ha4z2f4xws3ttnfsgk43bnrsxgllfnvqws3bomnxw2...
Effective URL: https://callminer.com/
Submission: On November 29 via api from US — Scanned from DE
Effective URL: https://callminer.com/
Submission: On November 29 via api from US — Scanned from DE
Form analysis
2 forms found in the DOM<form>
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<option class="solutions-list-option" value="/solutions/customer-experience"> Customer Experience </option>
<option class="solutions-list-option" value="/solutions/contact-center-efficiency"> Contact Center Efficiency </option>
<option class="solutions-list-option" value="/solutions/frontline-agent-experience"> Frontline Agent Experience </option>
<option class="solutions-list-option" value="/solutions/product-experience"> Product Experience </option>
<option class="solutions-list-option" value="/solutions/quality-management"> Quality Management </option>
<option class="solutions-list-option" value="/solutions/brand-experience"> Brand Experience </option>
<option class="solutions-list-option" value="/solutions/collections"> Collections </option>
<option class="solutions-list-option" value="/solutions/sales-effectiveness"> Sales Effectiveness </option>
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Text Content
Solutions WHY CALLMINER? See how we help you translate customer insights into business value. Learn More Contact Center Experience Experience Management Industry CONTACT CENTER EXPERIENCE FRONTLINE AGENT EXPERIENCE Deliver exceptional frontline agent experiences to improve employee productivity and engagement, as well as improved customer experience. QUALITY MANAGEMENT Leverage intelligence to more effectively manage your QA program at scale, driving quality outcomes and improving CX. CONTACT CENTER EFFICIENCY Improve customer experience with operational efficiency and quality in the contact center. RISK & COMPLIANCE Understand voice and text conversations to uncover the insights needed to improve compliance and reduce risk. FRAUD DETECTION Analyze 100% of customer conversations to fight fraud, protect your brand reputation, and drive customer loyalty. SALES EFFECTIVENESS Leverage sales conversations to more effectively identify behaviors that drive conversions, improve trainings and meet your numbers. EXPERIENCE MANAGEMENT CUSTOMER EXPERIENCE Reveal patterns and insights at scale to understand customers, better meet their needs and expectations, and drive customer experience excellence. PRODUCT EXPERIENCE Use customer insights to power product-market fit and drive loyalty. Improve quality and safety, identify competitive threats, and evaluate innovation opportunities. BRAND EXPERIENCE Capture unsolicited, in-the-moment insights from customer interactions to better manage brand experience, including changing sentiment and staying ahead of crises. INDUSTRY HEALTHCARE Conversation analytics provides business insights that lead to better patient outcomes for the professionals in the healthcare industry. COMMUNICATIONS Make your telecom and communications teams stand out from the crowd and better understand your customers with conversation analytics software. RETAIL Take your omnichannel retail and eccommerce sales and customer experience to new heights with conversation analytics for deep customer insights. FINANCE & BANKING Delivering the best customer experience and staying compliant with financial industry regulations can be driven through conversation analytics. COLLECTIONS Increase revenue while supporting customers in the tightly monitored and high-risk collections industry with conversation analytics. INSURANCE Conversation analytics makes it possible to understand and serve insurance customers by mining 100% of contact center interactions. ENERGY & UTILITIES Conversation analytics can help energy and utilities companies enhance customer experience and remain compliant to industry regulations. BPO Adopting cutting edge technology, like AI-powered analytics, means BPOs can help clients better understand customer interactions and drive value. TRAVEL & HOSPITALITY Drive CX, loyalty and brand reputation for your travel and hospitality organization with conversation intelligence. TECHNOLOGY Conversation analytics provides business insights that lead to better CX and business outcomes for technology companies. Products CALLMINER EUREKA PLATFORM Analyze customer interactions at the deepest levels to gain insight. Learn More PRODUCT SUITE * Analyze * Coach * Alert * Capture * Visualize * Redact * Record * Screen Record * Integrations Customers CUSTOMER STORIES Learn how we’ve helped businesses like yours grow and transform. View all Explore * Customer Success CALLMINER CUSTOMER CONNECT Visit our customer community to ask, share, discuss, and learn with peers. Resources LEARNING CENTER Learn from our experts with these whitepapers, webinars, and case studies. Explore All Additional Resources * Blog * CallMiner Research Lab * Events * Support * Sitemap CX LANDSCAPE REPORT CallMiner lifts the lid on industry trends in 2022 Company ABOUT US Discover where we’ve come from and where we’re going. Meet CallMiner Explore * Leadership * Investors & Board * Newsroom * Partners * Careers * Security CONTACT US Explore product demos and get more pricing details. Watch Demo Videos Request a Demo Solutions Why CallMiner? Industry Solutions Use Case Solutions Role Solutions CONTACT CENTER EXPERIENCE Frontline Agent Experience Quality Management Contact Center Efficiency Risk & Compliance Fraud Detection Sales Effectiveness EXPERIENCE MANAGEMENT Customer Experience Product Experience Brand Experience INDUSTRY Healthcare Communications Retail Finance & Banking Collections Insurance Energy & Utilities BPO Travel & Hospitality Technology Products Eureka Analyze Coach Alert Visualize Redact Record Screen Record Integrations Customers CallMiner Customer Stories Customer Success CallMiner Customer Connect Resources Learning Center Blog CallMiner Research Lab Events Support Forrester Wave Company About Us Leadership Investors & Board Newsroom Partners Careers Security Watch Demo Videos Request a Demo BETTER INTELLIGENCE FOR BETTER EXPERIENCES. Unlock the value of your contact center and improve customer experience with the industry's most powerful conversation intelligence platform. Request a Demo WHITEPAPER CallMiner CX Landscape Report 2022 WHITEPAPER SPARK Matrix Quadrant for Speech Analytics Vendors 2022 WHITEPAPER Forrester: The Three Customer Service Megatrends in 2022 We’ve built trust with some of the world’s top companies GAIN DEEPER CUSTOMER INTELLIGENCE TO DELIVER BETTER EXPERIENCES. CAPTURE AND ANALYZE CUSTOMER INTERACTIONS ACROSS ALL CHANNELS AND LISTENING POSTS EXTRACT MEANINGFUL INSIGHTS FROM UNSTRUCTURED AND STRUCTURED DATA TO DRIVE ACTION TAKE ACTION ON INSIGHTS TO IMPROVE CUSTOMER EXPERIENCE AND OPERATIONS ENTERPRISE-WIDE CallMiner’s Eureka Platform CALLMINER CX LANDSCAPE REPORT 2022 Discover how practitioners around the globe using data, analysis & AI to improve customer experience based on this landmark 2022 survey from CallMiner.. Download Now DRIVE BETTER EXPERIENCES IN THE CONTACT CENTER AND ENTERPRISE-WIDE. We can help you with: Customer Experience Contact Center Efficiency Frontline Agent Experience Product Experience Quality Management Brand Experience Collections Sales Effectiveness Why CallMiner? HOLIDAY INN CLUB FINDS COMPLIANCE AND 4X ROI WITH CALLMINER CALL MONITORING DOUBLEPOSITIVE TEAMS UP WITH CALLMINER TO IMPROVE AGENT PERFORMANCE AND CUSTOMER INTELLIGENCE SIRIUSXM GAINS DEEPER CUSTOMER INTELLIGENCE WITH CALLMINER All Customer Stories KICKSTART YOUR JOURNEY TO BETTER EXPERIENCES WITH OUR FEATURED RESOURCES. Visit The Learning Center Whitepaper CALLMINER CX LANDSCAPE REPORT 2022 Whitepaper BEYOND SURVEYS: BUILDING A MODERN VOC PROGRAM Whitepaper DRIVING BUSINESS IMPROVEMENT WITH CONVERSATION ANALYTICS TALK WITH ONE OF OUR EXPERTS TO FIND OUT HOW OUR PLATFORM CAN HELP DRIVE YOUR BUSINESS. Contact Us Request a Demo CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to perform sentiment analysis and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more. PRODUCTS * Eureka * Analyze * Coach * Alert * Capture * Visualize * Redact * Integrations SOLUTIONS * Why CallMiner? * Industry Solutions * Use Case Solutions * Role Solutions CUSTOMERS * CallMiner Customer Stories * Customer Success RESOURCES * Learning Center * Blog * CallMiner Research Lab * Events * Support * Sitemap COMPANY * About Us * Leadership * Newsroom * Partners * Careers * Contact PRODUCTS * Eureka * Analyze * Coach * Alert * Capture * Visualize * Redact * Integrations RESOURCES * Learning Center * Blog * CallMiner Research Lab * Events * Support * Sitemap SOLUTIONS * Why CallMiner? * Industry Solutions * Use Case Solutions * Role Solutions CUSTOMERS * CallMiner Customer Stories * Customer Success COMPANY * About Us * Leadership * Newsroom * Partners * Careers * Contact -------------------------------------------------------------------------------- * Security * Terms of Use * Privacy Policy © 2022 CallMiner. All Rights Reserved. PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. SOCIAL MEDIA COOKIES Social Media Cookies These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. 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