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SALESFORCE



With practitioners in over 35 countries, Deloitte brings deep industry insight,
proven customer solutions experience, and Salesforce know-how. Deloitte’s
network of member firms have delivered some of the most inventive and complex
projects around the world.

Deloitte Digital uses creativity, technology, strategy, and the power of
partnership to help our clients transform impersonal transactions into trusted
relationships. We’re innovators, designers and architects of the future who
build solutions that put people front and center.




DELOITTE DIGITAL + SALESFORCE: NOW YOU CAN

LET’S MAKE THIS WORK.

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Together, Deloitte Digital and Salesforce are working with employers and
governments to respond, recover and thrive together post-COVID.

Weathering storms and reimaging ways of working is in our DNA. Deloitte has
thrived for 175 years, and we understand the essence of resiliency.
Organizations entrust us to help navigate their most disruptive ambitions,
complex transformations and critical data. We offer solutions powered by
Salesforce that are designed to enable employees and build trust with customers.



Contact a member of our Salesforce teamDownload the Deloitte Digital Salesforce
brochure


TRANSFORM IMPERSONAL TRANSACTIONS INTO TRUSTED RELATIONSHIPS

We work with forward-thinking companies worldwide to imagine, deliver and run
the future across every platform, every device, and every step of the journey.
We look beyond the customer - to the human – to help our clients create
experiences that build connections to drive loyalty which fuels bottom line
results.

Awards
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Select:
2022
2022 MuleSoft Global Partner of the Year
2022 MuleSoft AMER Partner of the Year
2022 MuleSoft AMER Practice Development Partner of the Year
2022 MuleSoft EMEA Partner of the Year
2022 MuleSoft EMEA Practice Development Partner of the Year
2022 MuleSoft EMEA 360 Customer Partner of the Year
2021
2021 Forrester Wave Leader for Salesforce Consulting Partners Worldwide
2021 Salesforce Partner Innovation Award for Nonprofit, World Economic Forum
2021 Salesforce Partner Innovation Award for Service Cloud, Kentucky Contact
Tracing and Tracking
2021 Salesforce APAC implementation Partner of the Year
2021 MuleSoft Global Channels Partner of the Year
2021 MuleSoft AMER Partner of the Year
2021 MuleSoft EMEA Practice Development Partner of the Year
2020
2020 Salesforce Partner Innovation Award for Trailblazer Score Award: Engagement
(Global)
2020 Salesforce Partner Innovation Award for Service Cloud, Ministry of Health
New Zealand
2020 Salesforce Partner Innovation Award for Sales Cloud, Johnson Controls
2020 Salesforce Partner Innovation Award for B2C Commerce, Dr. CI Labo
2020 Salesforce APAC Implementation Partner of the Year
2020 EMEA Salesforce.org Sales Partner of the Year in Consulting, Education
2020 Salesforce Japan Best Partner of the Year, KANSAI
2020 Salesforce Mexico Innovator of the Year – Ilusión / Diltex
2020 MuleSoft Global Channels Partner of the Year
2020 MuleSoft Americas Channels Partner of the Year
2020 MuleSoft EMEA Channels Partner of the Year
2020 MuleSoft JAPAC Channels Partner of the Year
2019
2019 Forrester Wave Leader for Salesforce Implementation Services
2019 Salesforce Partner Innovation Award for Healthcare & Life Sciences, Amgen
2019 Salesforce Partner Innovation Award for Higher Education, Southern New
Hampshire University
2019 Salesforce Partner Innovation Award for B2B Commerce, True Alliance
2019 Vlocity Health Partner of the Year
2019 Salesforce APAC Implementation of the Year
2019 MuleSoft Global Partner of the Year
2019 MuleSoft North American Partner of the Year
2019 MuleSoft APAC Partner of the Year
2019 MuleSoft EMEA Practice Development Partner of the Year
2018
2018 Salesforce Belux Top Partner Award
2018 Salesforce Partner Innovation Award, Sony Crackle
2018 Salesforce Partner Innovation Award, Arcelik A.S.
2018 Salesforce Healthcare Consulting Partner Innovator Award
2018 MuleSoft America Services Delivery Partner of the Year
2018 MuleSoft APAC Partner of the Year
2018 MuleSoft APAC Customer Success Partner of the Year
2017
2017 Lightning Bolt Trailblazer Award for Financial Services, Deloitte Broker
Bolt (Benefits Connect)
2017 Salesforce Partner Innovation Award for Sales Cloud, FCR Media Belgium
2017 Salesforce Partner Innovation Award for Automotive, Jaguar Land Rover China
2017 Top Global Systems Integrator Award
2017 CloudCraze Global Partner of the Year
2017 Dutch Interactive Awards with Bavaria and PostNL
2017 Giving Back Award at Salesforce World Tour, CeBIT
2017 Salesforce Customer Award in Spain
2017 MuleSoft North American Partner of the Year
2016
2016 Salesforce Partner Innovation Award
2016 Service Cloud Trailblazer Award
2016 Multi Cloud Award for the Deloitte Digital Factory
2016 Salesforce Multi Industry Specialist Partner Award in Spain
2016 Partner Innovation Award for Best 1:1 Customer Journey at AB InBev
2016 Marketing Cloud Award for Outstanding Delivery at BBC
2016 Award of the Year in Japan
2016 MuleSoft Global Partner of the Year
2015
2015 MuleSoft Global Partner of the Year



CLIENT STORIES

Together with Salesforce, we help our clients re-imagine the way they engage
with employees, suppliers, and customers.

Quebec Ministry of Health
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Etex
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RBC Wealth Management
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INDUSTRY EXPERIENCE

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×


CONSUMER

We work with global brands to create winning strategies for the near future in
the Automotive; Consumer Products; Retail; and Transportation, Hospitality &
Services sectors. Together with Salesforce, we use proprietary data and leading
technology to help you get closer to your consumers.

×


FINANCIAL SERVICES



Deloitte’s financial services industry specialists provide comprehensive,
integrated solutions to the banking & capital markets, insurance, and investment
management sectors. Deloitte member firms’ breadth of services and industry
knowledge allow us to understand each client’s unique business needs.

Together with Salesforce, we help bring a human-centered approach to digital
transformation to help financial services organizations stay competitive in an
ever-changing environment.



×


ENERGY, RESOURCES & INDUSTRIALS

Deloitte’s Energy, Resources, and Industrials industry specialists provide
integrated solutions to the Oil, Gas & Chemicals, Power, Utilities & Renewables,
Mining & Metals, and Industrial Products & Construction sectors offering deep
industry knowledge and a global network. Combined with Salesforce’s leading
technology, we help our clients accelerate their digital transformation journey
to navigate disruption and plan for success.

×


GOVERNMENT & PUBLIC SECTOR

We are committed to improving public outcomes through a focus on people and
solutions designed for impact. Together with Salesforce, we think about the
complex issues facing the public sector and develop relevant, timely, and
sustainable solutions for our clients.

×


LIFE SCIENCES & HEALTH CARE

Rapid transformation in the life sciences and health care industry requires
firms to strike a balance between patient’s demands, market potential, and
policy compliance, while continuing innovation. Together, Deloitte and
Salesforce offer holistic solutions that help clients remain competitive in this
constantly evolving market.

×


TECHNOLOGY, MEDIA & TELECOM

Deloitte’s Technology, Media & Telecommunications (TMT) industry practice brings
together one of the world’s largest group of specialists respected for helping
shape many of the world’s most recognized TMT brands—and together with
Salesforce, we help those brands thrive in a digital world.


CLOUD CAPABILITES

Commerce
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Service
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Sales
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Marketing
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MuleSoft
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×


COMMERCE

One of the most discussed topics coming out of the pandemic is digital
acceleration. It has become crucial for B2C businesses to have a digital
presence and digital commerce capabilities. Similarly, B2B businesses must
establish online direct-to-consumer channels to supplement their traditional
selling channels. So how can these companies get there? Salesforce and Deloitte
Digital can help organizations transform to online offerings in as little as two
to five weeks. With Salesforce Commerce Cloud, we connect payment, tax,
shipping, and order processing capabilities to create a fully operational
ordering system to help businesses thrive in the world of digital commerce.

×


SERVICE

The customer demand for fully functioning services organizations and experiences
has never been greater. And the response thus far has been underwhelming. The
outcome is a disgruntled workforce and dissatisfied customers. Deloitte Digital
knows there is a better way. We’ve spent years integrating state-of-the-art
Salesforce solutions to bring them to clients through our network of member
firms. Our service offerings deploy holistic solutions that respond to urgent
business needs, scales to spikes in demand, and connects agents and customers in
and personalized and responsive ecosystem.

×


SALES

Deloitte Digital sales transformation capabilities and experiences are helping
organizations reimagine their customer journey from beginning to end. Our
network of member firms does this though strategies spanning analytics,
performance management, digital enablement and more. With the right sales
methods and digital tools, salespeople will better understand their customers.
When you better understand your customers and their needs, you can beyond
products and solutions and deliver the types of experiences customers have come
to demand. The future of sales is here.

×


MARKETING

Today’s CMO has more opportunity than ever before to create compelling
experiences for customers. Using Salesforce Marketing Cloud as a key platform we
help clients create insight-driven engagement, increase customer loyalty, and
realize profitable growth. No matter what industry, your products and services
end up in the hands of humans. By elevating the human experience, we can help
you build and maintain strong relationships as your customers’ preferences and
expectations evolve.

×


MULESOFT

As Global MuleSoft Partner of the Year, Deloitte Digital is working with
MuleSoft to create innovative customer experiences easier. In a rapid technology
environment, CIOs and technology leaders must be nimble in their roles to find
ways to innovate faster and stay ahead of the competition. To that end, we can
help CIOs meet the continuously evolving demand to connect to data that can be
used to take advantage of disruptors and create transformation opportunities for
the business.


GLOBAL SALESFORCE ASSETS & SOLUTIONS GROUP


BRING THE FUTURE INTO FOCUS.

As the pace of change accelerates, it’s more important than ever to see what’s
ahead. Deloitte’s industry-specific solutions and accelerators, powered by
Salesforce, help our clients get to the future faster.

Learn more


GET IN TOUCH

Maximilian Schroeck
Global Salesforce Chief Commercial Officer
Deloitte Consulting LLP
mschroeck@deloitte.com
 * 

Christian Eissner
Central Europe Salesforce Alliance Leader
Deloitte Consulting GmbH
ceissner@deloitte.de
 * 

Tony Krajewski
Canada Salesforce Alliance Leader
Deloitte Canada
akrajewski@deloitte.ca
Allen Wong
APAC Salesforce Alliance Leader
Deloitte Advisory (Hong Kong) Limited
allewong@deloitte.com.hk
 * 

Susan Sterling
Global Salesforce Assets & Solutions Group Leader
Deloitte Consulting LLP
ssterling@deloitte.com
 * 

Brian Frank
Global Sales Leader
Deloitte Consulting LLP
bfrank@deloitte.com
 * 

Thomas Andersen
North and South Europe Salesforce Alliance Leader
Deloitte Statsautoriseret Revisionspartnerselskab
thoandersen@deloitte.dk
 * 

Omar Camacho
LATAM Salesforce Alliance Leader
Deloitte Mexico
ocamacho@deloittemx.com
 * 

Harry Datwani
US Salesforce Alliance Leader
Deloitte Consulting LLP
hdatwani@deloitte.com
 * 



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