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LPlattform
=

DATA

Nutzerdaten für Marketingmassnahmen zentral sammeln und dem Nutzer über ein
Login Portal mit Single-Sign-on zur Verfügung stellen.

=

ACT

Aktiviere deine Kunden mit automatisierten, motivierenden und personalisierten
Kampagnen in Echtzeit
=

DELIVER

Inhalte zentral verwalten, kanalübergreifend publizieren und mit den Nutzern
direkt interagieren.

=

USER ACCOUNT & PROFIL MANAGEMENT

=

USER DATA TRACKER

=

USER DATA ANALYSE

=

MARKETING AUTOMATION

=

LOYALTY MANAGEMENT

=

OMNI-CHANNEL PUBLISHING

=

USER INTERACTION TOOLSET

=

DIGITAL ASSET MANAGEMENT (DAM)

Preise
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Know-how

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BLOG

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DOKUMENTATION

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TECHNISCHE GRUNDLAGEN

CUSTOMER JOURNEY

Dein Masterplan mit Customer Journey und Digital Roadmap.

Mehr erfahren
LUnternehmen

Über yawave

Mit yawave kannst du Kundendaten in Echtzeit generieren und dein Nutzererlebnis
personalisieren – für relevantere Interaktionen, stärkeres Engagement und mehr
Loyalität.

Unternehmen



ÜBER UNS



KONTAKT



PRESSE



PARTNER



JOBS



MITARBEITER PORTAL

YAWAVE TEAM

Ein kompetentes und motiviertes Team engagiert sich für deinen Erfolg.

Team ansehen
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Demo erhalten
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 * DE



Customer and Employee


DATA-DRIVEN EXPERIENCE PLATFORM

Generiere Userdaten in Echtzeit und personalisiere das Erlebnis für relevantere
Interaktionen, mehr Engagement und höhere Loyalität.

Demo erhalten





DER KREISLAUF FÜR MEHR ERFOLG


Userdaten sammeln, daraus Ideen für Massnahmen ableiten und diese konsequent
umsetzen. Dieser kontinuierliche Kreislauf ermöglicht Erfolg. Mit yawave
unterstützen wir jeden einzelnen Schritt.


DER KREISLAUF FÜR MEHR ERFOLG

Userdaten sammeln, daraus Ideen für Massnahmen ableiten und diese konsequent
umsetzen. Dieser kontinuierliche Kreislauf ermöglicht Erfolg. Mit yawave
unterstützen wir jeden einzelnen Schritt.

DATA – Collect Customer Data

ACT – Activate Customers

DELIVER – Deliver Content


DATA - COLLECT CUSTOMER DATA



Customer Account und Profile Management
yawave verbindet einzelne Service-Silos durch ein zentrales Benutzerkonto und
Single Sign-On, um Zero- und First-Party-Nutzerdaten einfach zu sammeln, zu
zentralisieren und zu monetarisieren

Customer Data Tracker
yawave macht es einfach, Nutzerdaten für Analyse, Automatisierung, Loyalisierung
und Personalisierung zu verfolgen

Customer Data Analyse
yawave macht es Anwendern leicht, ihre Nutzerdaten zu untersuchen und zu
visualisieren, um die richtigen Anpassungen im Marketing vorzunehmen.

DATA entdecken



ACT - ACTIVATE CUSTOMERS




ACT - ACTIVATE CUSTOMERS

Campaign Management
yawave hat die Werkzeuge, um Omnichannel-Kampagnen zu erstellen, um
Marketingziele so effizient wie möglich zu erreichen.

Marketing-Automation
yawave ermöglicht die direkte Nutzung von Kundendaten, um die nächstbesten
Aktionen auszulösen und jeden Kunden wie den wichtigsten zu behandeln

Loyalty Management
yawave nutzt das Potenzial seiner Kunden durch Motivation, um Transaktionen und
Engagements nachhaltig zu steigern und Kunden langfristig zu binden

Personalization & Recommendation Engine
yawave ermöglicht personalisierte Inhalte & Produktempfehlungen mit Hilfe von
Deep-Learning-Algorithmen, um mehr Kunden zu inspirieren und Angebote zu machen

ACT entdecken


DELIVER - DELIVER CONTENT



Omni-Channel Publishing
yawave ermöglicht Omni-Channel-Publishing über Web, Apps, E-Mail, Nachrichten,
Live-Blogs und Posts, um eine grossartige Kundenerfahrung auf jedem Kanal und an
jedem Touchpoint zur richtigen Zeit zu liefern.

Interaction Toolset
yawave stellt einfach zu bedienende, konfigurierbare interaktive Tools zur
Verfügung, um das Engagement des Publikums zu stimulieren und zu steigern

Digital & Social Asset Management
yawave hilft, digitale Assets wie Bilder, Videos, PDFs, Posts und mehr zu
finden, zu verwalten, zu speichern und zu teilen, um das wachsende Chaos
schneller und einfacher zu bewältigen

DELIVER entdecken


UNDER THE HOOD

Unsere Integrationsmöglichkeiten





USE CASES

Einblicke in mögliche Anwendungsfälle der yawave Suite


MEHR WERTSCHÄTZUNG FÜR DEINE MITARBEITER

Mit yawave belohnst du zusätzliche Mitarbeiteraktivitäten mit Punkten und
Benefits. Das Empfehlen von offenen Stellen, das Teilen von Inhalten, das
Generieren von Leads oder das Einholen von Feedback werden belohnt.

Mehr erfahren


KUNDENERLEBNISSE IM TOURISMUS

Die All-Inclusive-Lösung für Destinationen – für eine aktivere Community und
mehr Buchungen.

Mehr erfahren


FAN-AKTIVIERUNG IM SPORT

Die umfassende Lösung für mehr News Power, eine aktivere Fan Community und
wirkungsvollere Vermarktung

Mehr erfahren


COMMUNITY-AUFBAU FÜR MEDIEN

Die umfassende Lösung für Publisher – für ein aktives Publikum und mehr
Abonnenten.

Mehr erfahren


TITLIS

Ein klarer Plan in Bezug auf das angestrebte Gästeerlebnis und die damit
verbundenen Prozesse und Systeme war für Titlis der Schlüssel zur
zielgerichteten Digitalisierung.

Zur Case Study


ZSC LIONS

Wie die Lions eine fanzentrierte Club-Digitalisierung vorantreiben und die
Möglichkeiten einer zeitgemässen und interaktiven Fan-Kommunikation ausschöpfen.

Zur Succes Story


FC LUZERN

Wie integrierte Abläufe dank den passenden Tools dabei helfen, die ganze
Marketing- und Kommunikations-Power des FC Luzern aufs Spielfeld zu bringen.

Zur Case Study


RHÄTISCHE BAHN

Wie ein touristischer Leistungsträger den Gästen relevante
Interaktionsmöglichkeiten bietet und durch Kundendaten neues Businesspotenzial
erschliesst.

Zur Case Study


HC AMBRI PIOTTA

Gesucht wurde eine Möglichkeit, Content zu veredeln und einfacher zu teilen.
Zudem sollte der Umsatz mit digitalem Sponsoring gesteigert werden.

Zur Case Study




In unseren Success Stories zeigen wir Dir, wie wir unsere Kunden noch
erfolgreicher machen.




WAS UNS SONST NOCH AUSZEICHNET

Die datengetriebene Marketinglösung für mittlere und grosse Unternehmen –
kostengünstig und leistungsstark.


HERVORRAGENDES PREIS-LEISTUNGS-VERHÄLTNIS

yawave ist auch für KMU erschwinglich, da es auf hochwertigen
Open-Source-Produkten basiert, die integriert und gewartet werden. Das Ergebnis
ist ein hervorragendes Preis-Leistungs-Verhältnis.


LEISTUNGSFÄHIGER FUNKTIONSUMFANG

yawave fasst Marketingfunktionen in einer integrierten Suite zusammen. So ist
beispielsweise das CDP bereits direkt in die Marketing-Tools integriert. Für die
bestehende Umgebung stehen offene Schnittstellen zur Verfügung.


HOHE AGILITÄT IM MARKETING – OHNE ENTWICKLERRESSOURCEN

yawave entwickelt den Funktionsumfang mit dem Credo, dass nach der
Inbetriebnahme möglichst viele Marketingaufgaben ohne Entwickler durchgeführt
werden können.


GERINGERER LOCK-IN-EFFEKT

yawave basiert auf einer Reihe von Open-Source-Produkten, die Kunden auch selbst
erwerben und installieren können. Dadurch sind die Kunden flexibler und weniger
an yawave gebunden.


HOHE BENUTZERFREUNDLICHKEIT

yawave kann auch von Mitarbeitenden ohne technische Vorkenntnisse bedient
werden. Intuitive, funktionsreiche Benutzeroberflächen und eine Vielzahl von
Hilfestellungen erleichtern den Einstieg.


HOHE ERWEITERBARKEIT

yawave basiert auf neuesten und teilweise einzigartigen Konzepten, Technologien
und Standards. Die offene MACH-Architektur ermöglicht eine einfache Integration
und Erweiterbarkeit in deine Umgebung.


SKYROCKET YOUR CUSTOMER EXPERIENCE.

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6003 Luzern
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+41 41 340 35 35
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