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One of the world’s largest automotive manufacturers was saddled with siloed
divisions scattered across the world. For many years, it also lacked a universal
supply
chain management system. Kinaxis® RapidResponse® helped this company unify its
supply chain and boost its competitiveness in an increasingly pressured,
just-in-time
global economy.
The challenge
The company’s divisions in Europe, North America, South America and Asia
traditionally
operated independently from one another. Each division had different tools,
processes
and structures for managing most of their systems, including their supply
chains.
C U S T O M E R C A S E S T U D Y
Driving a supply chain
planning revolution

“We didn’t even have an enterprise resource planning
tool,” says a company executive. “We had regional
systems that didn’t talk to each other around the world
and more spreadsheets than you can shake a stick at.”
As the industry moved toward greater globalization,
parts of the company started to unify, but the supply
chain remained highly regional. When the executive
was tasked with bringing it together into a single global
system, he knew he would have to start from scratch.
“Trying to bolt all the different pieces together was never
going to work,” he says. “We decided to do it properly
and implement a whole new system.”
To make sure he chose the right tool for the company’s
global supply chain management, the executive
launched an extensive research project.
Benefits of using Kinaxis
Consistent data
across the entire
supply chain
Easy access
to information at
all organizational
levels
Improved
collaboration
throughout the
organization
A single unified
supply chain across
the entire company
The Kinaxis difference
The executive and his team started by looking closely
at seven of the world’s leading supply chain planning
solutions. After meeting with each company and
assessing their financial stability, management continuity
and customer service, Kinaxis was the clear leader.
But the executive’s due diligence didn’t stop there. He
had to be sure the solution he chose would be able
to handle everything a large, global manufacturing
company could throw at it. So he spent another six
months researching RapidResponse.
“We did a deep dive,” says the executive. “From proof
of concept to models, and mockups. We talked to
their existing customers. Everything we could think of.”
At the end of the process, the executive was certain
RapidResponse was the right tool for the company.
The next step was to work with Kinaxis to design,
develop, implement and launch RapidResponse across
all of the company’s worldwide divisions.
For the first time, the regional silos were brought
together as part of a global structure supported by a
global tool, offering significant benefits.
“An organization of our size can’t operate through
regional independent groups,” says the executive.
The executive believed RapidResponse’s capabilities
were exactly what the company needed, and since the
implementation, he’s been proven right.


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