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2 forms found in the DOM

POST

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    <legend class="ff_screen_reader_title" style="display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;">Direct Download Button – Home page</legend><input type="hidden"
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    <div class="ff-el-group ff-text-center ff_submit_btn_wrapper"><button type="submit" class="ff-btn ff-btn-submit ff-btn-md ff_btn_style">Download</button></div>
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POST

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    <legend class="ff_screen_reader_title" style="display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;">weekly newsletter</legend><input type="hidden"
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          <div class="ff-el-input--label ff-el-is-required asterisk-right"><label for="ff_5_2_email" aria-label="Email">Email</label></div>
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            <div class="ff-el-help-message">We won't send you spam. Unsubscribe at any time.</div>
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CUSTOMER SERVICE MADE FLUENT

Redefining customer support with WordPress for

Online Shops
Support Agents
Digital Agencies
Service Providers
Buy Now Free Download
Buy Now
Join our thriving community of 7,000+ satisfied businesses delivering
exceptional customer support with Fluent Support.
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More than 50,000 customers served on WPManageNinja


DESIGNED FOR SUPPORT ENGINEERS

Fluent Support reinvents ticket management for support agents by support agents




TICKETING MADE SIMPLE


EFFICIENT TICKET DASHBOARD

Customer support starts with tickets. Get all your tickets in a neat user
friendly dashboard that’s easy to navigate and even easier to learn. Ensure no
ticket is left unchecked or unanswered.


FINE TUNED ADVANCED FILTERING

Finding the right ticket needs to be fast and easy. Filter tickets by products,
waiting time, customer priority, business inbox, ticket status, and more to
deliver the excellent experience your customers deserve.


BRAND SPECIFIC CUSTOM TAGS

Every customer is unique and so are their queries. Identify tickets the way you
see fit with custom tags and resolve queries as fast as possible. Manage issues
exactly the way you want.


SUPER FAST AJAX LOADING

Waiting time is the ultimate test for every support team. In Fluent Support,
tickets dashboard updates automatically with cutting-edge AJAX loaders, reducing
navigation clicks and improving response times for your support team.

Buy Now




TICKETING MADE SIMPLE


EFFICIENT TICKET DASHBOARD

Customer support starts with tickets. Get all your tickets in a neat
user-friendly dashboard that’s easy to navigate and even easier to learn. Ensure
no ticket is left unchecked or unanswered.




FINE TUNED ADVANCED FILTERING

Finding the right ticket needs to be fast and easy. Filter tickets by products,
waiting time, customer priority, business inbox, ticket status, and more to
deliver the excellent experience your customers deserve.




BRAND SPECIFIC CUSTOM TAGS

Every customer is unique and so are their queries. Identify tickets the way you
see fit with custom tags and resolve queries as fast as possible. Manage issues
exactly the way you want.




SUPER FAST AJAX LOADING

Waiting time is the ultimate test for every support team. In Fluent Support,
tickets dashboard updates automatically with cutting-edge AJAX loaders, reducing
navigation clicks and improving response times for your support team.

Buy Now



MAKE THE SWITCH IN MINUTES

Fluent Support empowers you to effortlessly import tickets. Setup takes less
than 5 minutes and you can seamlessly migrate all your customer interactions,
history, and inquiries.


5-MINUTE SETUP

 Easy setup in 5 minutes


1-CLICK MIGRATION

Easily migrate your support ticket data

Find your current support desk and get started today.
Migration supported products



HEAR IT FROM THOSE WHO MATTER THE MOST – OUR CUSTOMERS.

LOVELY TEAM
FM20201 SEPTEMBER 2, 2022

there was a request for a small feature. The support team delivered my request
to the developers, and they did it right away and sent me a beta plugin to solve
my issue while I was on a Free plan! I love the way they handle the issues and
care about customers, no matter free or paid.

JASONDION
JASONDION MARCH 1, 2022

Really loving Fluent Support. It works great and is a very low priced option to
provide quality support to your customers. I really love how we can read/answer
support tickets directly in Slack, too. Their support team is fast and
responsive if you have any issues. Great team!

LEOKOO
LEOKOO JANUARY 20, 2022

As a digital agency owner with a website maintenance business, help desk
software is something I’ve been testing and researching on. I needed a good one
for both my clients’ needs and my own, and in Fluent Support, I found what I
need. Thanks, Jewel and team!

THEBIGBANIK
THEBIGBANIK SEPTEMBER 8, 2022

Fluent support is the best helpdesk plugin I have used. I have tried so many in
the past but Fluent is so simple to use, very powerfull though. Despite the fact
that I used the free version, the DevTeam managed to find out the solution to an
issue I had with the greek characters. They investigated the problem for over 2
days and they did find what was the problem. It turned out that I hadn’t enabled
a setting in the plugin but as I mentioned, even with the free version they gave
me the solution. For simple support functionality is the best plugin. I suppose
that the premium version will do so much more if it is needed. Great great
plugin.

NICK
HELLOSITE FEBRUARY 10,2022

This is a good plugin with good documentation and a good support team. You will
find all the features that you need to create your own support portal. WP Manage
Ninja is a good company and you will love all their plugins.

A Z
AHMEDZEIDAN JULY 31, 2022

Great product and great support from the team, way better than other SaaS
products in the market. deep integration with WooCommerce and other WP functions
that are helpful for agents and keeps the workflow efficient.


A SUPPORT DESK BUILT FOR GROWTH


PRODUCTS


NOT ALL PRODUCTS ARE THE SAME. RESOLVE TICKETS BASED ON SPECIFIC PRODUCTS SO
YOUR BESTSELLERS REMAIN AT THE TOP WITH EXCELLENT SUPPORT.


INBOXES


WITH SEPARATE INBOXES, YOU CAN STAY ON TOP AND ENSURE THAT NO TICKET GOES
UNNOTICED OR UNANSWERED. NEVER LOSE A TICKET AGAIN.


PORTALS


MAKE IT EASY FOR YOUR CUSTOMERS TO REACH YOU WITH CUSTOMIZABLE TICKET PORTALS.
BRING FIELDS AND BRANDING SPECIFIC TO YOUR BUSINESS.


CUSTOM FIELDS


INFORMATION IS EVERYTHING FOR SUPPORT AND CUSTOM FIELDS LET YOU GATHER AS MUCH
INFORMATION YOU NEED TO DELIVER THE BEST CUSTOMER EXPERIENCE.


LESS FRICTION MEANS HAPPIER AGENTS

The unsung heroes of modern businesses deserve a tool that makes their lives
better, one ticket at a time.


AUTOMATIONS

Say goodbye to tedious tasks, and let your agents focus on the real challenge –
delivering excellent customer support every time.


SAVED REPLIES

Save replies for later, save time right now, with unlimited replies you can
change on the fly or use as is.


STREAMLINE WORKFLOWS CONNECTING YOUR FAVORITE TOOLS

Seamlessly Integrate Fluent Support with 20+ tools including top

e-Commerce, membership, CRM, LMS, and Communication platforms.


See All Integration


EFFORTLESS BUSINESS CONTROL FOR MAXIMUM OUTPUT

Free yourself from time-draining tasks like managing your support staff. Fluent
Support is packed with all the features your support agents need, giving you
time to celebrate success!


 * REPORT
   
   Get detailed agent and team reports on the dashboard for efficient
   monitoring, and intuitive decision making.
   
   


 * AGENT PRIVILEGE
   
   Set custom permissions for tailored access and optimal agent role management.
   
   


 * CUSTOMER HISTORY
   
   Get customer details for personalized assistance. Track purchase history for
   WooCommerce and LMS businesses.
   
   


 * ACTIVITY LOG
   
   Track Support Agents’ ticket actions with Activity Logs. Filter logs by
   agents and timeframes for clear insights.
   
   


POWER USAGE 

Experience streamlined operations, efficient email communication, seamless
customer interactions, and much more

Auto-assign

Automatic Agent Assignment ensures fair ticket distribution, reducing stress for
agents and minimizing waiting time for customers.

CRM automation

With FluentCRM integration, convert users into leads. Track support history for
comprehensive customer experience with ease

Communication Apps

For a flawless customer interaction integrate your favorite communication apps. 


FLUENT SUPPORT TRIUMPHS WHILE OTHERS LAG

While others lag behind, Fluent Support excels, ensuring happy customers every
step of the way.




REASONABLE PRICE. WITHOUT COMPLEXITIES.

Budget-friendly helpdesk solution perfect for small businesses and agencies.




SINGLE SITE LICENSE

$129

$91

1 DOMAIN LICENSE

Billed Annually*

10 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

Buy Now


AGENCY LICENSE

$249

$175

5 DOMAIN LICENSE

Billed Annually*

50 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

Buy Now


50 SITES LICENSE

$399

$280

50 DOMAIN LICENSE

Billed Annually*

500 Business Email Piping

Unlimited Email Parsing

1 Year Plugin Update

1 Year Priority Support

All Features Included

Buy Now
 * Filter and Sort
 * Advanced search
 * File sharing
 * Email notifications
 * Unlimited Tickets
 * Ticket Tags
 * Custom Priorities
 * Email inbox
 * Custom Fields

 * Unlimited Attachment
 * Admin Dashboard
 * Individual reports
 * Agent Management
 * Products
 * Team performance
 * Custom Portal
 * Easy migration
 * Activity logs

 * Integrations (20)
 * Dashboard Widgets
 * Agent Assignment
 * Internal Notes
 * Auto draft save
 * Merge tickets
 * Collision Detection
 * Draft mode
 * Saved Replies

 * Delay Tracking
 * Auto Close
 * Email CC
 * Mobile Responsive
 * Workflows
 * Automatic Agent
 * Incoming Webhook
 * Premium Support
 * Integration (CRM)


YOU’VE GOT QUESTIONS. WE’VE GOT ANSWERS.

Here are some of the most common questions we receive. If you do not find what
you need, check our documentation or contact us.

Who Should Use Fluent Support?

Small or big, any kind of business can use Fluent Support to provide fast and
efficient support to their customers. Fluent Support is super easy to set up
just like installing another WordPress plugin and needs only three steps to
configure the plugin’s settings. In five minutes, anyone can deploy a support
portal for their business.

Do I Need Coding Skills To Use Fluent Support?

No, you don’t need any coding skills to use Fluent Support. You can install and
set up Fluent Support just like any other WordPress plugin. With just a few
clicks, you can set up the settings and deploy your own support portal in five
minutes!

How Can I Use Fluent Support On Client Sites?

You can use Fluent Support on your client sites by purchasing a 5 sites or 50
sites annual license. Fluent Support can serve your clients in many ways.

 * It’s easy to set up
 * Your client controls all user’s data in his/her servers
 * No limits on users or support agents!
 * No premium add-ons, simple pricing plans for any kind of business.

Besides, you can buy an appropriate license for each client and earn a 20%
referral bonus using our affiliate program.

Will It Be A Performance Issue For WordPress?

Absolutely not! We made sure the plugin will not affect your site’s performance.
We used a cutting-edge JavaScript framework, this single-page application was
built to ensure speed and reduce loading time.

Support to Superheroes

Transform your support agents into superheroes with the most affordable
WordPress helpdesk plugin.

Get Started


Fluent Support smoothly integrates with popular e-commerce, membership, CRM, and
LMS apps.

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weekly newsletter
Email
We won't send you spam. Unsubscribe at any time.



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INTEGRATION

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GET HELP

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