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EMERGENCY RENTAL ASSISTANCE PROGRAM

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EMERGENCY RENTAL ASSISTANCE PROGRAM

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SECURE YOUR HOME, RELIEVE YOUR RENT BURDEN WITH ERAP

Emergency Rental Assistance Program (ERAP), your key to economic relief,
offering stability through rental arrears, temporary assistance, and utility
support for low and moderate-income households.

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check eligibility

welcome


HELP IS ON THE WAY

Step into a haven of hope with ERAP. As we extend our hand to those in need,
discover a commitment to providing significant economic relief. From rental
arrears to temporary assistance and utility support, we’re dedicated to guiding
low and moderate-income households towards stability. Your journey to a more
secure and hopeful future begins here.

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Relief is Near


SUSTAIN TODAY, THRIVE TOMORROW

In the face of immediate challenges, ERAP serves as a lifeline, providing
crucial support to help you sustain your present circumstances. This support
becomes the foundation upon which a brighter future is built, allowing you not
just to endure but to thrive in the days to come. By offering relief and
stability today, ERAP paves the way for a tomorrow filled with possibilities,
hope, and renewed resilience.


RENTAL ASSISTANCE


UTILITY BILLS

Get help paying rent and bills

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GET A FEEL OF HOW ERAP CAN BE OF HELP!

1

Check Eligibility




FIND OUT IF YOU QUALIFY FOR OUR PROGRAM.

Unlocking Support: Discover Your Eligibility Today. Our simple and secure
eligibility check ensures you’re on the path to accessing the relief you
deserve. Take the first step toward stability—find out if you qualify for our
program now.

Check eligibility

Submit Application




COMPLETE OUR EASY ONLINE APPLICATION FORM.

Seamless Solutions: Submit Your Application Effortlessly. Our user-friendly
online form streamlines the process, making it simple and quick for you to
access the assistance you need. Take the next step toward financial
relief—complete our easy application form today.

Apply now

2

3

Approval & Assistance




ONCE APPROVED, RECEIVE THE FINANCIAL SUPPORT YOU NEED TO PAY YOUR RENT.

This support is more than a lifeline; it’s a commitment to safeguarding your
home. ERAP stands by you, ready to provide the financial assistance required to
ease the burden of rent payments, ensuring your path to stability is
well-supported and your home remains secure.

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2024 IMPACT REPORT!

873 +

Total Households Assisted

$16, 142.15

Average Assistance per Household

73.4 %

Approval Success Rate

11 days

Average Processing Time


FREQUENTLY ASKED QUESTIONS



If you’re a renter having trouble paying your rent, utilities, or other housing
costs – or if you’re a landlord trying to stay afloat with tenants in this
situation – help may be available.ERAP is taking applications from renters and
landlords to distribute money from the U.S. Department of Treasury’s Emergency
Rental Assistance (ERA) program in their own communities.

How do I apply for emergency rental assistance?

Applicants can use the ERAP Portal to upload documents, check application
status, log into their landlord or tenant account to edit or add a W9, add
applications to their account, and more, at any time.

Emergency Rental Assistance Program (ERAP) will provide significant economic
relief to help low and moderate-income households at risk of experiencing
homelessness or housing instability by providing rental arrears, temporary
rental assistance and utility arrears assistance.

What does emergency rental assistance cover?

The federal ERA Program allows local programs to cover rent, utilities, and home
energy costs. This includes electricity, gas, fuel oil, water and sewer, and
trash removal. If your landlord normally pays for utilities or home energy
costs, these are counted as part of your rent.

Rental assistance may also cover:

 * Reasonable late fees (if not included in your rental or utility debt)
 * Internet service to your home
 * Moving expenses and other rental-related fees (such as security deposits,
   application fees, or screening fees) for families who have to move

Some programs may also provide housing counseling, case management, legal
representation, and other housing stability services.

Am I eligible for emergency rental assistance?

To be eligible for help covering your rent, you must have an agreement to pay
rent for your home or mobile home lot. You don’t necessarily need to have a
signed lease, and your home could be an apartment, house, mobile home, or other
place.

These three statements also need to be true:

 1. At least one member of your household has:
    * Qualified for unemployment or should qualify
    * Lost income
    * Owed large expenses, OR
    * Had other financial hardships
 2. Your household income is below a certain amount, based on where you live
 3. At least one member of your household is experiencing housing instability,
    which means they are at risk of becoming homeless or would have trouble
    finding a stable place to live

I receive a federal rent subsidy

If your income has changed, you might qualify for lower rent. Or, you might
qualify for a hardship exemption that allows you to skip one or more rent
payments. Ask for “income recertification” through your Public Housing Agency
(PHA) or landlord. Do this as soon as possible. The change in rent could apply
to unpaid rent.

If you receive a federal rent subsidy, such as a Housing Choice Voucher,
Project-Based Rental Assistance, or Public Housing, you may still qualify for
assistance with the rent or utilities that you are responsible for paying.

How can I show that I am eligible?

Eligibility is based on a renter household’s financial situation and housing
needs.

When you apply for emergency rental help, you will be asked to show that your
income is eligible and that you’re experiencing housing instability. If you’re a
landlord, eligibility is based on your tenant’s household needs, and you’ll be
asked to show that your tenant’s household is eligible for assistance.

You must sign a written statement that the information in your application is
correct and complete, and that you will use the emergency rental assistance for
the costs it is meant to cover.

Will my rental assistance be sent to me or to my landlord or utility provider?

In some cases, the program may contact your landlord or utility provider and ask
them to accept emergency rental assistance to pay off what you owe. If they do
not agree, or if they do not respond within seven days (or within five days, if
the program contacts your landlord by phone, text, or e-mail), your local
program may be able to give the money to you. Then you must use the money to pay
the landlord or utility yourself.

In other cases, your local program might give you the money right away, without
first contacting your landlord. Either way, you must then use the money to pay
what you owe.

Starting May 7, 2023, landlords who accept direct payments of future rent are
not allowed to evict you for not paying rent during the period covered by the
rental assistance. When programs make direct payments to landlords to cover back
rent, guidance strongly encourages them to prohibit eviction for 30 to 90 days
after the period covered by rental assistance.

I live in a manufactured or mobile home

If you live in a manufactured home or mobile home, you can get rental help. You
can also get help with rent for the lot that your home sits on, even if you own
your manufactured home. Like other renters, you may also qualify for help with
utilities or other housing-related expenses.

I live in a houseboat.

Rental assistance can also be used to cover mooring fees.

How can I show housing instability?

To show housing instability, you may need to sign a written statement. You might
also be asked to show:

 * A past due utility or rent bill or eviction notice
 * Proof that you live in unsafe or unhealthy living conditions, or
 * Other proof that the program asks you for

Programs can make their own rules for determining if you’re living in unsafe or
unhealthy conditions and what proof to accept. Talk to your local program to
find out more.

How can I show where I live and how much rent I agrred to pay?

When you apply for emergency rental help, be ready to show an agreement signed
by you and your landlord that shows where you live and your rental payment
amount.

If you don’t have a signed rental agreement or lease, local programs may accept
proof of your address and a written statement about your rent, such as:

 * Proof that you paid utilities for your home or apartment unit (like a water
   bill)
 * A statement from your landlord, or
 * Other reasonable proof as requested

You may also be able to show your rental payment amount with:

 * Bank statements
 * Check stubs
 * Other paperwork that shows regular rent payments, or
 * Other reasonable proof as requested

If you give a written statement, local programs may require you to certify that
you did not receive – and don’t expect to get – help from a different source to
cover the same rental costs. For instance, if your rent is subsidized by a
federal agency like the Department of Housing and Urban Development (HUD), you
can’t get help from your local program to cover the federally subsidized portion
of your rent. But you can get help to cover the part of the rent that you are
responsible for.

I own my home. Can I get help to cover morgage, utility, or energy cost?

Money from the federal ERA Program is for renters only. But money from the
Homeowner Assistance Fund created under the American Rescue Plan Act may also be
available. If you’re experiencing hardship as a homeowner, visit our Help for
homeowners page to learn about your options.

Do I have to be behind on rent to get help?

You don’t have to be behind on rent to get assistance. Some programs offer help
with future rent. However, if you have overdue rent, the money you get must go
toward rent that you owe before it can be used for future rent.

Can rental assistance cover the cost of a hotel or motel room?

es. If your household is eligible for emergency rental assistance, local
programs may cover the cost of a hotel or motel room if:

 * You had to move out of your home and you don’t have a permanent home
   elsewhere
 * You can provide hotel or motel bills or other evidence of your stay, and
 * Your local program follows the rules for this emergency rental assistance

If emergency rental assistance is not available to help cover these costs, you
can also ask for help under the HUD Emergency Solutions Grant program. Visit
Benefits.gov

for more information about Emergency Solutions Grants.

The questions and answers above are based on the Department of the Treasury’s
revised Frequently Asked Questions on emergency rental assistance (ERA) .

Not sure where to start? We can help.

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