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LIGHTING ANALYSTS INC

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KNOWLEDGE BASE


LIGHTING ANALYSTS GENERAL PUBLIC

Support 11
 * Welcome to our Helpdesk!
 * How to send your license logs to LAI
 * Support Policy
 * Submitting a Support Ticket
 * Logging in and Using Your Customer Account to Download, Purchase, and Manage
   Lighting Analysts Products

View all 11
Learning Resources 1
 * Links to Online Learning Resources

Technical Documents 3
 * CIE 171:2006 a Software Validation Test Case
 * UGR Tables - Uncorrected versus Corrected Values
 * Weather Database

Our E-Store Experience 2
 * Automated Recurring Billing (ARB)
 * Sales - FAQ


LICENSING & INSTALLATION

Instructions 2
 * Accessing Installation ID.
 * About Licaso Landing Zone

Known Issues 6
 * Software loses installation key (no longer maintains a valid license)
 * Unable to connect to license server
 * No licenses available when no one is using the program
 * Failure to Communicate with the License Server - License Server API Test
 * Subscription Expired or Inactive incorrectly

View all 6
About Subscription (sales information) 7
 * Subscription Licensing
 * Single User -vs- Multi-User Licenses
 * Subscription Renewal - FAQ
 * Network Licensing - Changes FAQ
 * Photometric Toolbox Version 2.x

View all 7
Subscription Procedures 11
 * Activate your Subscription
 * Remote Deployment Instructions
 * Activate Trial
 * Inactive Mode
 * Activate/Renew Hardware Key

View all 11
Legacy Licensing Information (G2) 6
 * Legacy SupportPlus Maintenance Costs
 * Single User License Installation and Deactivation (legacy)
 * Network License Installation Instructions (legacy)
 * Simple Sharing (legacy)
 * Network License Checkout (legacy)

View all 6
Educational Use 2
 * How to get an EDU license
 * EDU Student Subscription Instructions


AGI32

Tips,Tricks, Procedures and Best Practices 23
 * Importing existing luminaire definitions into a new file
 * How to reset/delete all of the AGi32 settings stored in the registry
 * Computer Hardware Recommendations for AGi32
 * AGi32 System Requirements
 * Roadway Standard Configuration Tool

View all 23
Release Notes 4
 * Current and Previous Releases
 * AGi32 Release History
 * AGi32 Version Comparison
 * AGi32 File Compatibility

Known Issues 27
 * AGi32 Printing Error: "Unable to load print dialog due to printer error."
 * Text in dialogs does not look correct, may appear overlapped or cut-off
 * RTE 35601 - Element not found - when attempting to access Page Builder
 * LEAD Error: General Failure occurs when attempting to access Textures dialog
 * AGi32 dialogs do not appear on-screen and the program appears to be
   unresponsive (and 2 Run-time errors)

View all 27
Luminaires, Photometry 6
 * Why doesn't AGi32 accept my photometric file when other software does?
 * Why do some luminaires have Coefficients of Utilizations (CU) values greater
   than 1.0 (or 100%)?
 * Why can't BUG Rating be calculated for certain photometric files?
 * Luminaire Mounting Height in AGi32
 * Type A, Type B and Type C photometry

View all 6
Calculations and Results 5
 * Photopic, Mesopic and Scotopic: Definitions and Relevance to Lighting
   Calculations
 * Transmission of light through water
 * Computing PPFD factors from SPD data
 * Info: Color and Reflectance
 * Adding Schedules to AGi32

Rendering 1
 * How do I show lamp spectral effects (color, CCT) in AGi32?

SketchUp Extension 3
 * About the SketchUp Export to AGi32 Extension
 * Installing the AGi32 SketchUp Extension
 * Using the AGi32 SketchUp Extension

Legacy Tutorials 5
 * Building a More Complex Model (formerly titled Auditorium)
 * Room Estimator
 * Roadway Optimizer
 * Roadway Calculations
 * Sample Files for AGi32 v18

CAD Import/Export 8
 * Importing 2D DWG files into AGi32
 * AGi32 CAD Import does not fully support curve fitted polylines
 * Importing 3D DWG files into AGi32
 * Check your DWG Import for Issues
 * Prepare an Autocad File for AGi32 Import

View all 8


ELUMTOOLS

About ElumTools 4
 * Does ElumTools work with all versions and flavors of Revit?
 * ElumTools System Requirements
 * Version Compatibility (downgrade information)
 * Lighting in ElumTools vs. Lighting in Revit.

Licensing, Installation 4
 * Error 1723. There is a Problem with this Windows Installer package.
 * Installer requires previous versions of ElumTools to be Uninstalled.
 * Network License Conflict with Korean Version of MS-Office
 * Security: Signed File or Add-In

Project Preparation 5
 * Does ElumTools work with linked models?
 * Why do I need to enable volume computations in Revit? Does this affect Revit
   performance?
 * How to Remove ElumTools from a Project File
 * Writing of Entities of this Schema is not allowed to the current add-in.
 * How to hide the ElumTools calculation points in project views by default.

Luminaires, Photometry 8
 * How can I assign a photometric file to a generic/non-photometric family?
 * Where can I find the guidelines to properly create Fixture Families?
 * Why are two photometric files loaded in Photometric Toolbox?
 * Adapting an IES file for different luminaire configurations.
 * Constructing a Luminaire Family with Orient and Tilt functionality.

View all 8
Materials 6
 * How to Assign Materials in Revit
 * How does ElumTools derive the reflectance from the Revit material?
 * Why does ElumTools not use the reflectance from the Appearance tab?
 * Tips for Mapping Materials with Linked Models
 * Single vs. Double Sided Surfaces

View all 6
Calc Points, Results, Scheduling 12
 * Language options in ElumTools
 * How to Set and Schedule Points in Range Manually
 * Planar Face Calculation Points disappear after placement.
 * ElumTools reports all UGR points as 10 on a given grid.
 * AutoCAD/DWG do not support displaying calculation points.

View all 12
Calculations 7
 * Why does ElumTools indicate that there are no valid fixtures in the
   Room/Space?
 * Can I remove (mask) calculation points from the calculation grid?
 * Why are calculation points not visible until I calculate?
 * Excluding unwanted elements from the calculation.
 * Why are the results in ElumTools and AGi32 different?

View all 7
Layout Assistant 2
 * Invalid License Message When using Layout Assistant
 * Unable to complete ceiling grid selection

Daylighting 4
 * Daylight Troubleshooting
 * Documenting Daylight Performance using "Points in Range"
 * The Anatomy of a Daylight Calculation in ElumTools
 * Appendix D - Daylighting

Settings 4
 * How to use Filter by View Visibility
 * Setting the default Illuminance units in ElumTools
 * About default settings
 * Managing Revit File Size

Tips, Tricks, Best Practices 9
 * Why won’t certain elements show up in ElumTools rendering?
 * Associate the ElumTools emergency parameter with a family parameter
 * How to speed up ElumTools
 * How to calculate multiple scenes or channels in ElumTools
 * How to Create a Lighting Fixture Location Summary Schedule

View all 9
Release History 27
 * 2024.1 Release notes
 * ElumTools Release History
 * 2023.2, 2022.3, 2021.7
 * 2023.1
 * 2022.2, 2021.6, 2020.9

View all 27
Support (Info, Procedures, etc) 2
 * Accessing the ElumTools Calculation Files
 * Sending your Revit model using eTransmit

Known Issues - Legacy Versions 13
 * Planar Face calculation points error in Revit 2018
 * Bluebeam Revu 2017 Incompatibility
 * ElumTools 7-Zip DLL conflict.
 * Correcting ElumTools Display Issues with High Resolution Monitors
 * Calculate Boundary commands do not detect host model elements.

View all 13
Known Issues - Latest Version 10
 * Revit Material Libraries/Rendering is currently not supported error.
 * Error during calculations: HeliosViewer has stopped working
 * Revit print fails when attempting to plot ElumTools results.
 * Revit Bug: Calculation Points Appear Clipped When Printed from Revit
 * Could not complete ElumTools command because of WorkSharing Permissions

View all 10
New Revit User Tips 1
 * ElumTools needs Rooms/Spaces defined in Revit in order to place Calculation
   Points


PHOTOMETRIC TOOLBOX

Release History 3
 * Current and Previous Releases
 * Photometric Toolbox Release History
 * Photometric Toolbox Version Compatibility

Recorded webinars 1
 * Making Full Use of Photometric Toolbox


LUXIFLUX WEB TOOLS

Implementation Instructions 8
 * Overview
 * Step 0 -- Trial & Production Licensing
 * Step 1 -- Authentication
 * Step 2 -- New Implementations
 * Step 2 -- Migrate from Flash Indoor to Luxiflux Zonal

View all 8
Implementation FAQs 5
 * API Response -- Network Error
 * Error 404 when accessing IES files
 * Printing does not print all images
 * Authentication failed - Token Expired
 * Where Are My Luxiflux Credentials?

Implementation Examples 8
 * Authentication API Examples -- Zonal
 * Authentication API Examples -- Area
 * Launch URL Example -- Zonal
 * Launch URL Example -- Area
 * Domain Alias Request -- Zonal

View all 8
Release History 2
 * Luxiflux Zonal
 * Luxiflux Area

FlashTools (Legacy) 3
 * Instructions to Update Your Existing FlashTools Installation
 * Flash Tools - Moving Forward
 * Firefox no longer prints Flash content


PHOTOMETRIC POWER TOOLS

Documentation 13
 * Product Overview
 * File Viewer/Editor
 * Factor Files
 * Global Keyword Editor
 * Candela Modifications

View all 13
Release Notes 3
 * Current Release
 * Pending Release - DO NOT PUBLISH
 * Release History

About Photometric Power Tools 1
 * Photometric Power Tools -vs- Photometric Toolbox

Known Issues 1
 * Unhandled Exception - File Format is not valid. Occurs when attempting to
   load photometric files


LICASO

Results 4
 * Comparing Licaso Results with AGI32 or ElumTools
 * Licaso and Daysim
 * Getting results for LEED Option 2 in Licaso
 * Known Limitations

Release History 7
 * Licaso Discontinued
 * 1.7
 * 1.6 (June 2018)
 * 1.3 (Oct 2017)
 * 1.2 (May 2017)

View all 7
About Licaso 1
 * Compatibility Information

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