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Home/Loyalty Program/Terms & Conditions


Membership. To qualify for enrollment in Azamara Circle, guests must complete
one voyage at full fare,* which includes most promotional rates offered in the
general marketplace by Azamara. After guest completes qualifying voyages, the
membership level will automatically advance to the applicable membership level.
Guests will enjoy the new Azamara membership benefits on their next voyage on
Azamara.

Loyalty Points. Beginning November 23, 2013, Azamara Circle switched from
membership levels based on "tier credits" to "Loyalty Points". Prior to November
23, 2013, members earned one credit for sailing, one credit by sailing on a
12-night voyage or longer and one credit if you sailed in a Suite or higher.
After November 23, 2013, Loyalty Points are earned based on stateroom category
purchased and length of voyage when you sail with Azamara and Celebrity Cruises.
Azamara makes it possible for you to earn up to eighteen loyalty points per
night. Single travelers will earn double the amount of loyalty points.* Loyalty
Points are personal and non-transferable.

Stateroom Category Points per Night Club Interior 2 Club Oceanview 3 Club
Veranda 5 Club Veranda Plus 6 Club Continent Suites 8 Club Spa, Club Ocean and
Club World Owner Suites 18

Note: Loyalty points will be assigned per the original stateroom booked, not for
the upgraded stateroom.

*Complimentary sailings, Certificates (excluding charity certificates), Seminar
at Sea, Charter voyages, Travel Agent rates, Interline guests and employee rates
are not eligible for the benefits of Azamara Circle (“Restricted Rates”).

Royal Caribbean Group Reciprocity Program. As part of the Royal Caribbean Group
(RCL) family of brands, Azamara offers reciprocal membership benefits between
members of the Captain's Club loyalty program at Celebrity Cruises and the Crown
& Anchor loyalty club of Royal Caribbean International. Azamara Circle members
have the opportunity to enjoy benefits onboard sister-brand ships at the
equivalent level as Azamara Circle membership, starting at the Explorer level.
Some Crown & Anchor levels do not offer reciprocity for Azamara Circle members.
Captain's Club members (all levels) will enjoy the benefits of the Azamara
Circle tier levels that correspond to Captain's Club credits earned. Crown &
Anchor members who have reached the Platinum level or higher will enjoy the
benefits of Azamara Circle tier levels that most closely correspond to Crown &
Anchor credits earned. See below for details.

Azamara Circle Celebrity Cruises
Captain’s Club Royal Caribbean International
Crown & Anchor Society Preview (0 points) Preview (0 points)   Adventurer (0 –
149 points) Classic (0 – 149 points)   Explorer (150 – 299 points) Select (150 –
299 points) Platinum (30 – 54 points), Emerald (55 – 79 points) Discoverer (300
– 749 points) Elite (300 – 749 points) Diamond (80 – 174 points), Diamond Plus
(175 – 699 points), Pinnacle (700+ points) Discoverer Plus
(750 – 2,999 points) Elite Plus (750 – 2,999 points)   Discoverer Platinum
(3,000+ points) Zenith (3,000+ points)  

Until further notice, guests who sail on Azamara or Celebrity Cruises will earn
Loyalty Points or Captain’s Club Points toward their memberships in both Azamara
Circle and Captain's Club, regardless of which brand they sail. Both Captain's
Club and Azamara Circle members will enjoy the benefits of their tier levels on
both lines. Program terms are subject to change.

Enrollment. Guests may enroll while onboard by contacting the onboard Cruise
Sales Manager or by visiting eConnections where any of the workstations can be
used to enroll (free of charge). Guests can also enroll through
Azamara.com/Loyalty/Enrollment or by calling the Loyalty desk toll-free at
1.888.532.5828 for U.S. and Canada, or for outside of U.S. and Canada, click
here.

Global Program: Program execution “between voyages” may vary from country to
country.

Quarterly Tactical Member Offers: This program offers Azamara Circle members the
opportunity to book select future sailings at a 10% savings, subject to
availability. A list of new sailings will be provided once every three months.
Savings are for new bookings only and are available to individual or group
reservations. 10% savings apply to the cruise fare only; savings do not apply to
taxes, fees & port expenses, air, or any other non-cruise component booked.
Offer is combinable with Azamara general marketplace offers, back to back
savings, onboard booking savings, and single supplement savings. Offer is not
combinable with certain restricted fares, best price guarantee rates, incentive
groups, contracted groups, or charter bookings. Terms may vary by country.

Onboard Parties and Activities. All onboard parties and activities are scheduled
at the discretion of ship management based on itineraries and other activities.
Terms may vary by country.

Refer & Receive Program: Offer available only to Azamara Circle members
(“Members”) who have previously sailed with Azamara, and guests referred by
Member who have not previously sailed with Azamara (“Friend”). Eligible bookings
qualify the Member to receive a $300 USD Future Cruise Credit (“FCC”); Friend is
not eligible to receive a FCC. FCC will be issued in the form of a FCC
Certificate. FCC amount will be converted to the currency in which cruise is
booked. One FCC will be issued per new reservation; all guests in reservation
must be new to Azamara. Eligible bookings qualify the Friend to receive a $150
USD Onboard Credit (“OBC”). OBC will be added to the booking after eligible
booking is made and verified by the refer and receive team. One OBC will be
issued per booking, regardless of number of new Friends in booking, and will be
issued to the primary guest in the booking. Member nor Friend can transfer their
FCC to an OBC or vice versa.

Member must submit a Loyalty Refer & Receive form within thirty (30) days after
Friend’s booking date. Member must provide Friend's booking number and email,
all of which are subject to verification by Azamara. Member and Friend must each
be at least 18 years of age. Friend may book any Azamara voyage and may enroll
in the Azamara Circle Loyalty Program after completing the first sailing.

There is no limit on the amount of referrals. Member may apply up to three (3)
FCCs to one (1) reservation. FCCs may be applied to new or existing
reservations. FCC will be issued to Member one (1) week after Friend completes
the sailing, and a notification will be sent to Member’s email address provided
on the Offer Redemption Request Form. Azamara is not responsible for any
incorrect email address or information provided. If Member’s reservation with an
applied FCC is cancelled, the FCC will not be reissued. FCCs are
non-transferable and must be applied to a reservation within one (1) year of
Certificate issue date, which is stated on the Certificate. Certificate will
have redemption instructions. FCC is applied to the cruise fare only. If Friend
decides to change their sailing date, they will be able to transfer the OBC over
to the new sailing date. If the Friend’s reservation with an applied OBC is
cancelled, the OBC will not be reissued. OBC is transferable only one (1) time
to another eligible Azamara booking. Azamara reserves the right to reject any
Offer redemption request, discontinue or change the Offer without notice. Offer
not available to reservations made under Complimentary Cruises, Interline Rates,
Individual & Group Incentive, Contracted Groups, Charter Sailings, Net Rates,
Travel Agent or Royal Caribbean Employee Rates.

CRUISE AGAIN “Onboard Booking Offer”: OUR CRUISE AGAIN “ONBOARD BOOKING OFFER”
PROVIDES YOU WITH TWO DISTINCT OFFERS DEPENDING ON WHETHER YOUR BOOKING IS
CONFIRMED (WHICH REQUIRES A REFUNDABLE DEPOSIT) OR OPEN (WHICH REQUIRES A
NONREFUNDABLE DEPOSIT), AS DESCRIBED BELOW. THIS OFFER IS ONLY AVAILABLE TO
GUESTS WHILE THEY ARE SAILING ON AN AZAMARA VOYAGE. The “Onboard Booking Offer”
(OBO) offers a 5% savings to all guests onboard. As part of the Azamara Circle
membership, Discoverer members will receive an additional 1%, Discoverer Plus
2%, and Discoverer Platinum 5% for each qualifying booking made onboard Azamara
while offer is available. Under the Confirmed Booking offer, guests will receive
a US$200 onboard credit (OBC) per stateroom, which will be applied to the future
cruise.

OBC. The OBC has no cash value, is non-transferable, not redeemable for cash and
will expire if not used by 10 pm on the final night of the cruise. Single
occupancy bookings will receive a pro-rated OBC based on the single supplement
rate paid for the cruise.

Deposit.A reduced deposit equal to 50% of the amount normally required to be
paid for bookings made in your country of residence must be paid, per person, at
the time of booking for Club Spa, Continent, Veranda, Oceanview and Interior
staterooms. Club World Owner and Ocean suites require payment of the full
deposit applicable in your country of residence at the time of booking. This
deposit, less an administrative fee which varies based on country of residence,
will be refunded if cancellation occurs prior to the applicable final payment
due date.

Changes.Changes (excluding cancellation of the booking) may be made to the ship
or sail date of a confirmed booking once only prior to the final payment due
date without incurring a change fee, and without losing your “Onboard Booking
Offer”. If the booking is changed to a sailing that is further out than original
sailing, the booking will retain the payment and penalty schedule of the
original sailing. This ability to change the booking without incurring a fee is
subject to the terms applicable in your country of residence, and may not be
available in every country. Visit your Cruise Sales Team onboard and/or visit
the Azamara website in your country of residence for more details and full terms
and conditions.

Further payments.Payments on your confirmed booking beyond the deposit required
shall be due in accordance with the Azamara payment schedule applicable in your
country of residence. Visit your Cruise Sales Team onboard and/or visit the
Azamara website in your country of residence for more details and full terms and
conditions.

Cancellations.The cancellation policy applicable in your country of residence
shall apply to onboard bookings. Your Confirmed booking may be cancelled and
cancellation charges may apply under the applicable Azamara cancellation
schedule applicable in your country of residence. Please see your CRUISE AGAIN
Sales Team for cancellation policies applicable to your country of residence.

OPEN BOOKINGS:offers a 5% savings to all guests onboard. As part of the Azamara
Circle Loyalty membership, Discoverer members will receive an additional 1%,
Discoverer Plus 2%, and Discoverer Platinum 5% for each qualifying booking made
onboard Azamara while offer is available. An “Open Booking” does not guarantee
stateroom or sailing availability or cruise price. An “Open Booking” has no
expiration date. Once a ship and sail date are selected and booking details
finalized, the “Onboard Booking Offer” will be applied to the booking. An “Open
Booking” may be applied against an Azamara Individual or group booking, but is
not valid on any other cruise line, including any other affiliates of Azamara.

Deposit. A non-refundable deposit equal to 50% of the amount normally required
must be paid in your country of residence, per person, and full name for each
guest will be required at time of booking. The minimum deposits required for all
“Open Bookings” are non-refundable. The deposit is not refundable at any time
after it has been paid.

Changes.After a ship and sail date is selected and booking details finalized, no
changes may be made to the ship or sail date.

Further payments.Payments on your “Open Booking” beyond the non-refundable
deposit required shall be due in accordance with the Azamara payment schedule
applicable in your country of residence. Visit your Cruise Sales Team onboard
and/or visit the Azamara website in your country of residence for more details
and full terms and conditions.

Cancellations.At least one name on the original “Open Booking” must remain the
same throughout the life of the booking. Changing the original name will be
treated as a cancellation. If the guest cancels an “Open Booking” the
cancellation terms applicable to your booking in your country of residence will
apply. The guest may apply for a refund subject to the terms of Azamara’s
standard cancellation policy, less the amount of the non-refundable deposit.

GENERAL:Offer is available only to new individual Azamara bookings made on or
after 23-Feb-2020 on Azamara Journey, 20-Feb-2020 on Azamara Pursuit and
19-Feb-2020 on Azamara Quest. All amounts stated are in U.S. dollars. OBO is
combinable with Azamara’s general marketplace offers, back-to-back savings and
single supplement savings. OBO may not be combined with certain restricted fares
such as, but not limited to, Interline, travel agent and travel agent rates,
family & friends, employee rates, shareholder benefits or net rates and may not
be used on chartered voyages. As we value our relationships with our travel
partners, unless we are advised otherwise your CRUISE AGAIN booking will be
attributed to the travel partner associated with your current cruise booking.
However, if you wish to have your booking reflect an alternative arrangement,
please inform the onboard CRUISE AGAIN team at the time of booking and a form
will be provided for you to sign as your authorization. Individual bookings may
be transferred into non-contracted groups and higher deposits may be required.
Individual enrollment may be converted and applied to a group booking. For
information on transferring your CRUISE AGAIN Onboard Booking into contracted or
non-contracted group space, please contact your local Travel Professional or
Azamara. Offer is subject to change without notice; capacity controlled, and may
be withdrawn at any time. Azamara reserves the right to correct any errors,
inaccuracies or omissions and to change or update details at any time without
prior notice. ©2020 Azamara. Ships registered in Malta.

Earned Complimentary Nights:

Complimentary nights have no cash value, are not redeemable for cash, cannot be
transferred to other bookings or other members’ loyalty account and must be
booked within one year after date earned on a new reservation. Complimentary
nights can only be redeemed on sailings 7-nights or longer. Complimentary nights
cannot be used with Cruisetours. Guests are responsible for paying pro-rated
amount of prevailing cruise fare rate at the time of booking (calculated as the
per night price of the cruise times the numbers of nights not covered by the
certificate), as well as full taxes, fees & port expenses for total duration of
the cruise. Complimentary Nights can only be combined with the Azamara Circle
Onboard Booking Program, Back to Back Offer, and the Azamara Circle Refer &
Receive Future Cruise Credit. Complimentary nights cannot be combined with any
other program, promotion, Restricted Rates, Contracted Groups or Incentive
Groups. Complimentary nights earned when reaching different levels cannot be
redeemed together. A balance of any unused complimentary nights can be redeemed
only by Discoverer Platinum members who book 7-9-night voyages within one year
of when the complimentary night(s) was awarded. Stateroom category will be based
on category guest most frequently purchased on Azamara.

The following blackout dates apply:

 * Azamara Journey departing June 17, 2022
 * Azamara Quest departing July 12, 2022, July 25, 2022, August 8, 2022, October
   29, 2022

Complimentary nights are earned against original stateroom category booked on
cruises departing on or after January 1, 2015. To earn complimentary nights,
members must have 50% of their past voyages on Azamara, must have sailed with
Azamara within the past 3 years, and must have moved up in tier on or after
January 1, 2015. Terms may vary by country.

Empty Heading Complimentary Nights Based on Level Adventurer (0 – 149 points) 0
Explorer (150 – 299 points) 2 nights Discoverer (300 – 749 points) 4 nights
Discoverer Plus (750 points) 6 nights, plus at
1,500 points = 3 nights
2,250 points = 3 nights Discoverer Platinum (3,000 points) 10 nights, plus each
additional 750 points, 3 nights

Certain changes to the complimentary nights cruise booking, including but not
limited to double name changes, change of ship or sail date,
cancellation/rebook, may result in the loss of the complimentary cruise night
credits during the following periods:

Empty Heading One year redemption period After one year redemption period Before
final payment is due Changes permitted Lose complimentary nights After final
payment is due Lose complimentary nights Lose complimentary nights

Onboard Savings on select purchases. Depending on a loyalty level, guests will
receive savings on Signature Spa Treatments ranging from 10% to 25%. Discounted
Signature Spa Treatments are excluded from this offer. These savings will be
applied onboard the ship. Terms may vary by country.

Priority Check-In: This benefit will be available to the three Discoverer member
levels. This benefit may not be available in all embarkation ports due to
logistics considerations.

SUITE AND LOYALTY COMBINABILITY: Azamara Circle members who stay in categories
Veranda Plus, Club Continent, Club Spa Suite, Club Ocean Suite and/or Club World
Owner’s Suite are eligible to combine their loyalty internet minutes or combine
the redemption value for the Full Voyage Unlimited Package with their suite
benefits. Percentage of the redemption value for the Full Voyage Unlimited
Package varies depending on stateroom category and loyalty tier (see tables
below for details). Guests who stay in a Club Ocean Suite, Club World Owners or
Spa can get an 100% redemption value towards the Full Voyage Unlimited Package.

LAUNDRY: This benefit will be available for Explorer members and above. Those
eligible will receive one bag of laundry per stateroom, per 7-night voyage.
Azamara Circle members who stay in Veranda Plus and Suite Category Staterooms
will be able to combine both their Suite amenities and Loyalty benefits for
Laundry.

SUITE INTERNET MINUTES

Suite Type Free Minutes Redemption Value Laundry World, Owners or Spa Suites 240
pp 100% off 1 bag; per 7 days; per stateroom Club Continent 240 pp 50% off 1
bag; per 7 days; per stateroom Veranda Plus 120 pp 25% off 1 bag; per 7 days;
per stateroom

AZAMARA CIRCLE MINUTES

Loyalty Tier Free Minutes Redemption Value Laundry Discoverer Platinum 150 100%
off 1 bag; per 7 days; per stateroom Discoverer Plus 120 75% off 1 bag; per 7
days; per stateroom Discoverer 90 50% off 1 bag; per 7 days; per stateroom
Explorer 60 35% off 1 bag; per 7 days; per stateroom Adventurer 30 20% off -





 * Overview
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