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Submitted URL: http://mcdonalds-mcdelivery.onestep-richlife.com/
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Submission: On February 13 via manual from PT — Scanned from PT
Effective URL: https://mcdonalds-mcdelivery.onestep-richlife.com/
Submission: On February 13 via manual from PT — Scanned from PT
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Skip to main content CONTINUE TO SITE ➞ DON’T MISS TOMORROW’S RESTAURANT INDUSTRY NEWS Let Restaurant Dive’s free newsletter keep you informed, straight from your inbox. By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. * Deep Dive * Opinion * Library * Events * Press Releases * Topics Sign up * Search * Sign up Search * Consumer Trends * Delivery * Finances & Deals * Franchising * Labor & Policy * M&A * Executive News * Menu Development * Operations * Tech Courtesy of Bonchon BONCHON NAMES US CEO Suzie Tsai, who joined the chain as chief growth officer in August, becomes the Korean fried chicken chain’s U.S. CEO as it plans to double its presence in the country within five years. Read more ➔ TOP STORIES 1. RBI TO ACQUIRE CARROLS RESTAURANT GROUP FOR $1B 2. MR. GATTI’S PIZZA DEVELOPS C-STORE FRANCHISE MODEL 3. HOUSE VOTES TO OVERTURN NLRB’S JOINT EMPLOYER RULE 4. STARBUCKS ‘MEMPHIS 7’ DISMISSAL CASE HEADS TO THE SUPREME COURT 5. Deep Dive 7 RESTAURANT INDUSTRY TRENDS TO WATCH IN 2024 THE LATEST * * Cecilie_Arcurs via Getty Images 9 RESTAURANT INDUSTRY EVENTS TO ATTEND IN 2024 The coming year is packed with conferences focused on hot-button restaurant issues ranging from franchise operations to generative artificial intelligence. Consumer Trends * Permission granted by Lynne Marek WILL TOAST RAISE PRICES THIS YEAR? The restaurant point-of-sale provider may give clients a choice when it makes price adjustments, following a fee flub last year. Consumer Trends * Permission granted by Taco Bell Corp. TACO BELL STAGES LAS VEGAS FAN EXPERIENCE AHEAD OF SUPER BOWL LVIII A gathering in the style of tech conferences will preview new products and partnerships coming in 2024, all against a big game backdrop. Marketing * Courtesy of QDOBA HOW QDOBA IS PLOTTING GROWTH IN CHIPOTLE’S SHADOW Chipotle’s company-owned business model has left a franchised-shape hole in the Mexican fast casual sector. Qdoba wants to fill it. Franchising * * Miodrag Ignjatovic via Getty Images THE RESTAURANT LABOR MARKET IN 6 KEY STATISTICS Slowing turnover, steady unemployment and flat real wage growth point to growing restaurant employer power over workers compared to 2022 and 2021. Updated Jan. 11, 2024 Labor and Policy * Retrieved from Taco Bell Corp. on August 25, 2022 YUM NAMES PIZZA HUT EXEC AS CHIEF DIGITAL AND TECHNOLOGY OFFICER Joe Park, who directed the rollout of Pizza Hut’s managerial tool HutBot and early deployments of Dragontail AI, assumes his role on March 1. Executive News * Courtesy of Tropical Smoothie Cafe TROPICAL SMOOTHIE CAFE ADDS BOWLS TO MENU An initial test of the item “exceeded expectations from both a sales and guest sentiment standpoint,” CMO Deborah von Kutzleben said. Menu Development * Courtesy of Papa Johns HOW PAPA JOHNS PLANS TO BOOST MARGINS, STORE-LEVEL PROFITABILITY The second phase of the pizza chain’s Back to Better initiative will focus on a new nationwide marketing strategy, development incentives for franchisees and supply chain improvements in North America. Marketing * * Caroline Colvin/Restaurant Dive DOL INDEPENDENT CONTRACTOR FINAL RULE ANNOUNCED, WILL TAKE EFFECT MARCH 11 The rule largely tracks the agency’s October 2022 proposed rule, adopting a six-factor, “totality-of-the-circumstances” framework for analyzing worker-employer relationships. Labor and Policy * Mike Mozart via Flickr DENNY’S, FRANKLIN JUNCTION STRIKE 250-UNIT VIRTUAL BRAND DEAL The diner chain has been deepening its virtual brand investments over the past few years, expanding its Banda Burrito test ninefold in November. Delivery * Permission granted by The Brass Tap/FSC Franchise Co. THE BRASS TAP REVS UP ‘FOOD TRUCK’ MENU The craft beer bar, which has over 50 units, will provide both value-based and premium offerings inspired by popular food truck items. Updated Jan. 10, 2024 Menu Development * Courtesy of Mod Pizza MOD PIZZA HIRES COOPER’S HAWK EXEC AS CEO Beth Scott assumes the fast casual pizza chain’s top post and co-founder Scott Svenson steps down after 15 years to serve as executive chairman. Updated Jan. 8, 2024 Executive News * Permission granted by Dutch Bros DUTCH BROS BRINGS ON 3 C-SUITE EXECS Joshua Guenser, previously of Mod Pizza, becomes CFO while Sumitro Ghosh, previously from Nike, will take the president of operations post and Jess Elmquist, previously of Phenom People, becomes chief people officer. Executive News * Retrieved from 7-Eleven press release. BACK TO BASICS: HOW TO BUILD A SUCCESSFUL DELIVERY PROGRAM Delivery customers tend to have larger baskets and give retailers several chances to upsell, but it’s important to curate the menu, experts say. Delivery * Courtesy of Taco Bell TACO BELL EXPANDS VALUE MENU In a bid to boost value and increase digital engagement, Taco Bell is adding six value items and a veggie combo. Marketing * Courtesy of 7-Eleven 7-ELEVEN’S TOP FOODSERVICE EXECUTIVE DEPARTS Jack Stout, who before last summer was the retailer’s chief merchandising officer for nearly five years, left the company at the end of 2023. Executive News * Courtesy of Chowly CHOWLY BUYS DIGITAL MARKETING PLATFORM TARGETABLE The addition of the marketing technology will allow Chowly to help its restaurant clients boost their online ordering traffic. M&A * Thinkstock via Getty Images CALIFORNIA BISTRO POCKETED THOUSANDS IN WORKER TIPS TO PAY EXPENSES, SUIT ALLEGES The Department of Labor is suing Entre Nous for $500,000 in back wages and damages, and said it misclassified workers as independent contractors. Labor and Policy * Bruce Bennett via Getty Images TGI FRIDAYS TO CLOSE 36 UNDERPERFORMING RESTAURANTS The casual chain also sold eight units in the Northeast to former CEO Ray Blanchette following a year of C-suite upheaval. Finances and Deals * Courtesy of Kraft Heinz KRAFT HEINZ PARTNERS WITH TACO BELL ON KITS BRINGING RESTAURANT CHAIN’S OFFERINGS TO THE HOME The offerings — the first of several Taco Bell at Home innovations planned for this year by the long-time collaborators — will be sold at Walmart. Marketing * LeoPatrizi via Getty Images Deep Dive PERSONALIZATION WILL RULE RESTAURANT LOYALTY PROGRAMS IN 2024 Major chains are using real-time consumer data and artificial intelligence to provide more personalized perks, which may grow engagement even as diners’ emotional attachment to brands dips. Marketing * Courtesy of Uncle Sharkii WALMART EXPANDING IN-STORE POKE RESTAURANTS Uncle Sharkii Poke Bar recently announced plans to open more locations inside the retailer’s stores. Operations * Courtesy of Pinstripes PINSTRIPES BOWLS INTO PUBLIC MARKETS After completing its combination with Banyan Acquisition Corp. last week, the eatertainment chain began trading on the New York Stock Exchange Tuesday. Finances and Deals * Courtesy of Starbucks STARBUCKS WILL ACCEPT DINERS’ PERSONAL MUGS FOR DRIVE-THRU, APP ORDERS The chain has implemented new equipment and standardized its process for fulfilling personal cup orders following a 200 drive-thru-store test last year. Marketing * Courtesy of Chipotle CHIPOTLE CURATES WORKOUTS ON STRAVA TO SUPPORT NEW YEAR’S RESOLUTIONS Fitness enthusiasts can run or walk various route segments on Strava that end at Chipotle restaurants for a chance to win free Lifestyle Bowls. Marketing More stories GET THE FREE NEWSLETTER Subscribe to Restaurant Dive for top news, trends & analysis Email: * Select user consent: By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. Sign up A valid email address is required. Please select at least one newsletter. MOST POPULAR 1. RBI to acquire Carrols Restaurant Group for $1B 2. Deep Dive 7 restaurant industry trends to watch in 2024 3. Starbucks ‘Memphis 7’ dismissal case heads to the Supreme Court 4. Mr. Gatti’s Pizza develops c-store franchise model LIBRARY RESOURCES * Playbook The Connection Between POS and Meaningful Customer Experience Custom content for Givex * Infographic How Food Companies Can Integrate Sustainability Successfully Custom content for Planet FWD * Webinar - on demand From Device to Table: These Digital Solutions Will Crack Your Restaurant’s Marketing Challenges Custom content for Vericast View all COMPANY ANNOUNCEMENTS * 94% of U.S. Full Service Restaurant Operators Have Expansion Plans for 2024 From TouchBistro View all | Post a press release WHAT WE’RE READING * Fast Company Last call for Drizly: Uber plans to shutter its alcohol delivery service 3 years after buying it * The Tennessean Nashville hot chicken chain Party Fowl seeks bankruptcy protection * Bloomberg Just Eat Orders Drop as Customers Opt for Fewer Takeaways View all RESTAURANT DIVE NEWS DELIVERED TO YOUR INBOX Get the free daily newsletter read by industry experts Email: * Select user consent: By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. 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