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Product

Organization
Center your team and customer in one workspace
Automation
Reduce manual tasks with smart automations
Collaboration
Share customer-facing work in branded portals
Visibility
Give all stakeholders more insight into your process
Resources

Blog
Stay sharp by reading the latest content on our blog
Community
Join industry leaders in the Status Community
Careers
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STATUS IS A BETTER WAY TO ONBOARD MORE CUSTOMERS, FASTER

Shortened onboarding times and happier customers are just the beginning. Meet
the new standard for modern customer onboarding that your team and customers
will love.

Accelerate customer time-to-value

Deliver a differentiated customer experience

Reduce the risk of customer churn

Get Started


Trusted by customer-centric teams at




organization


BRING ALL TASKS, DOCS AND COMMUNICATION TOGETHER

Never question the status of an onboarding or implementation again by
centralizing all important project details in a unified workspace. Easily
communicate with stakeholders and deliver results, faster.

Standardize the process for your team and the customer

Easily share critical updates without an email or meeting

Facilitate cross-functional ownership without the headache



automation


STREAMLINE YOUR PROCESS WITH TIME-SAVING AUTOMATIONS

Turn routine tasks into smart, automated workflows that keep your
implementations moving forward. Less busywork means your team can consistently
get your customers to value, faster.

Dynamically generate task templates once the sale is closed

Manage task dependencies that auto-update dates when plans change

Automate internal and customer-facing reminders and notifications

collaboration


DELIVER A BETTER EXPERIENCE WITH CUSTOMER-FACING PORTALS

Email chains and zoom calls aren't cutting it anymore. Let Status elevate your
CX game through a simplified customer portal experience where you can share
important onboarding tasks.

No registration or login required

Securely share portal links in an automated fashion

Increase customer engagement and shorten onboarding times



visibility


BETTER VISIBILITY THROUGH REAL-TIME REPORTING

Take the guesswork out of reporting and enjoy clear views into the status of all
customers and projects. Prevent delays in your timelines before it gets serious.

Custom team and personal views that drive accountability

Stay on track with forecasted milestone dates

Know when a customer is at risk and how to resolve it


INTEGRATED WITH THE PRODUCTS YOU USE EVERY DAY



Supercharge your customer onboarding workflows with Status integrations.
Now all your teams and systems can stay in sync.


HUBSPOT

Automate project create in Status from HubSpot. Dynamically choose task
templates and sync Status project details back to HubSpot.


SLACK

Create Status projects and notify the right people in Slack, or create new
Status projects or tasks from Slack messages.


TEAMS

Create Status projects and notify the right people in Teams, or create new
Status projects or tasks from Team messages.


SALESFORCE

Automate project create in Status from Salesforce. Dynamically choose task
templates and sync Status project details back to Salesforce.


JIRA

Create epics and tasks in Jira from actions within Status. Sync details from
epics and tasks from Jira back to Status.


ZAPIER

Use Zapier to connect your Status onboarding workflow with any of your systems.
Push and pull data from Status in a fast and flexible way.


WHY CHOOSE STATUS?

The moment to change your customer success trajectory is now. Strong retention
and a highly-rated customer experience starts with nailing customer onboarding.


ACCELERATE CUSTOMER TIME-TO-VALUE

Status gives your team the tooling they need to consistently get new customers
to value as quickly as possible.




IMPROVE CUSTOMER EXPERIENCE

Don't drop the ball after the sales handoff is done. Deliver an experience that
ups your CSAT scores and generates positive reviews.




REDUCE CUSTOMER CHURN

The days immediately after the sale will determine renewals and upsells. Ensure
your customer base is stable with better onboarding.




"STATUS IS OUR GO TO TOOL TO CREATE AND EXECUTE ONBOARDING PROCESSES. WE'VE
INCREASED OUR ONBOARDING SPEED WHILE CONSISTENTLY DELIVERING A HIGH QUALITY
CUSTOMER EXPERIENCE THAT WASN'T PREVIOUSLY POSSIBLE"

Rhet Porter

Product & Operations







THE STATUS BLOG

Stay ahead of the game by reading about customer success and onboarding best
practices on our blog.

See more



WHAT IS B2B ONBOARDING AND HOW TO CREATE AN ONBOARDING PROCESS FOR YOUR BUSINESS

Read more



WHAT DOES A GOOD SOFTWARE IMPLEMENTATION PLAN MEAN FOR YOUR BUSINESS?

Read more



ONBOARDING? HERE'S HOW TO NAIL YOUR SALES TO CUSTOMER SUCCESS HANDOFF

Read more



ONBOARD CUSTOMERS FASTER, STARTING TODAY

See the product in action and get access to your free trial!

Get Started



FREQUENTLY ASKED QUESTIONS

What is customer onboarding or implementation software?

Customer onboarding (or implementation) is the multi-stage process needed to get
customers to the value they expected from the sale. Software like Status is
purpose-built for customer success and onboarding teams looking to improve
customer time to value, reduce costs and better collaborate with the customer
after the sale.

How does pricing work?

Status is a subscription software that is priced on a per head, per month basis.
As part of our Early Access program, you can schedule a 30 min call where we can
learn about your process, demonstrate the product and the value it will drive
and share details on what you can expect for pricing.

What is a customer-facing portal?

Customer success and project management tools lack the ability to seamlessly
share tasks and reporting with the customer in a branded and easy-to-follow
manner. Status provides a purpose-built view for the customer to see what is
needed from them to get to go-live faster, while having visibility into the
overall status of an onboarding project.

What can I expect from the setup process of Status for my team?

Status was thoughtfully designed with your time-to-value in mind. We'd rather
show than tell, which is why we can set you up on a free trial to experience the
ease-of-use and time-saving value firsthand. We, of course, use Status to share
important tasks and tips with you and can launch your team's workflow in a
matter of days, not weeks.


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