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HelptFul
Pricing
Resources
Articles
Podcasts
Case Studies
Events
Company
About Helpt
FAQ
Contact Us
Schedule a Call
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TIME WE SPEND IS
TIME YOU SAVE

Helpt is 24/7 US-based tech support with call answering, triage, and level 1
support. Seamlessly boost your team’s efficiency and customer satisfaction.

Buy back your time.

Plans and Pricing
Contact Us


WE KEEP YOUR CUSTOMERS SATISFIED AND YOUR TEAM FOCUSED.


HAVE YOU EXPERIENCED THESE ISSUES?


HIRING AND MAINTAINING STAFF


HIRING AND MAINTAINING STAFF

Helpt ensures consistent staffing and smooth processes with expert agents.


HANDLING PEAK TIMES


HANDLING PEAK TIMES

Helpt smoothly adapts to overflow by providing additional agents when needed.


CONSTANT INTERRUPTIONS


CONSTANT INTERRUPTION

Helpt's tier 1 agents and answering service keep your techs focused on tickets.


24/7/365 COVERAGE


24/7/365 COVERAGE

Helpt provides reliable support, including nights and weekends.


HIGH IN-HOUSE COSTS


HIGH IN-HOUSE COSTS

Helpt offers outsourced prices with in-house expertise.


SCALABILITY


SCALABILITY

Helpt scales seamlessly, taking on more tickets as your business grows.

LEARN MORE


OUR SERVICES




HELPTNOW

TECHNICAL LIVE ANSWER (CALLS ONLY)



24/7 US-based technical answering with intelligent triaging for faster
resolutions.

LEARN MORE


HELPTFLOW

STRUCTURED TROUBLESHOOTING
(CALLS ONLY)



Call answering that deflects routine tickets and prioritizes urgent issues for
your team.

LEARN MORE


HELPTFUL

EMBEDDED HELPDESK
(CALLS AND TICKETS)



Comprehensive tier-1 support and call answering working tickets to resolution.

LEARN MORE

Who We Have Helpt


 * THIS IS A SCALABLE SOLUTION THAT ALLOWS US TO BRING IN MORE BUSINESS AND
   FOCUS ON REVENUE GENERATING PROJECTS
   
   Jackie S. - IT Service Manager


 * HELPT IS MORE THAN JUST AN OUTSOURCING COMPANY; IT'S A COLLABORATIVE PARTNER.
   
   Mark M. - President


 * OUR SERVICE MANAGERS ARE HAPPIER, OUR AFTER-HOURS CALLERS ARE HAPPIER, AND
   OUR ON-CALL SUPPORT STAFF ARE HAPPIER.
   
   Bill O. - Chief Information Officer



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NEED MORE INFORMATION?

Our team is ready to discuss how Helpt can work for your business.



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WE ARE HERE WHEN THEY NEED YOU.


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