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Submission: On August 28 via api from US — Scanned from DE
Submission: On August 28 via api from US — Scanned from DE
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Skip to main content Back to Docusign.com * Get Started * Get Inspiration * * * Get Inspiration * Inspiration Hub * Agreement Insights6 * On-demand6 * Community Spotlights5 * Tips from Docusign11 * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements17 * Community Lounge15 * IAM Applications * Docusign IAM for Sales4 * Docusign IAM for CX3 * Docusign IAM Core4 * Platform Services * Docusign Maestro9 * Docusign Navigator6 * Docusign App Center9 * Data Verification8 * Docusign Admin180 * Docusign Monitor6 * eSignature * Signing1039 * Sending2058 * Templates469 * Branding47 * Configuration941 * CLM * Getting Started24 * Configuration111 * Troubleshooting60 * CLM+7 * Web Forms * General69 * Identify * General34 * DocGen * General24 * Rooms * General49 * Developer * eSignature API180 * Extension Apps6 * Maestro API5 * Web Forms API5 * Embedded Signing22 * Docusign Connect16 * Go-live10 * SDKs28 * Salesforce/Apex Toolkit17 * Mobile SDKs5 * General45 * Extensions * Advanced Web Forms6 * IDV Premier7 * DocGen for eSignature5 * Notary19 * Payments34 * Mobile40 * Integrations * Salesforce182 * Google8 * Microsoft102 * Workday10 * ServiceNow2 * Other94 * Community FAQ Center * Using the Community8 * FAQs4 * Groups * Events * Ideas * FAQs * Learn * * * Customer * Developer * * Ask the Community * Login/Register * Home * Community * eSignature * Signing SIGNING Find answers to your eSignature signing questions. * 1,039 Topics * 2,954 Replies Subscribe When you subscribe we will email you when there is a new topic in this category 1039 Topics Recently Active Most Replies Most views Newest First M mdoneaNewcomer asked in Signing Completed form still shows unsigned in my dashboard Hello, I received a form to sign via email, to an email address that also has a DocuSign account attached. I signed the form directly, however, before logging in. I then logged in and noticed that the form is still in my dashboard/Inbox and shows that I have to sign it - the “Sign” button is active. If I click through, either the title or the Sign button, I see that the form is signed - and has since been completed by the sender, even. The sender has told me it looks completed from their end. But for me, it still shows in my Inbox as “Need to sign.” How do I fix this? 01 C 35 minutes ago B busyNewcomer asked in Signing Adding Fields Disabled in My Account I have a personal account where I want to send a document to be signed. I need to add fields, but it’s giving me this error message: The account administrator has disabled adding fields. I don’t ever recall being a part of any group. I checked my settings and I have admin privileges, but there are some settings I can’t edit. However, I can’t see anything in the settings that is preventing me from adding fields to a document I want to use. In contrast, I had my friend create an account, and they were able to do everything normally. What am I doing wrong here? 00 B 41 minutes ago C clareNewcomer asked in Signing Envelops disappear on receiver's end within 45 mins Hi, My DocuSign has been having problems - seems like whenever I send over documents, the files would disappear within 45 mins or 1 hour. What could be causing this issue and how can we fix it? Best, Clare 05 C 1 hour ago K krm65lpNewcomer asked in Signing signature confirmation has signers name printed underneath signature I notice on some signatures when they return from other docusign users that the signers name is also printed below the signature. How do I implement this feature as it makes very clear who signed. 02 C 1 hour ago C CHTorontoNewcomer asked in Signing DocuSign Frame numbers - are they randomly generated? When using the DocuSign frame on documents, are the number below the signature randomly assigned? For example, if I sign numerous documents - will the numbers below my name at the bottom of the frame always be the same? Or do they change from document to document? Please see below (the identifying signature has been removed) 01 1 hour ago C ChristineAZNewcomer asked in Signing How do I view my signed documents? I’m logged in, am constantly prompted to buy something. I thought I could REVIEW ALL Docusign DOCUMENTS I signed here. It says “30 Days Left” -- am I going to be charged for trying to view docs signed? WHY is EVERYTHING so hard? I can’t even determine what category to use. 02 C 3 hours ago A Amy BoehmckeNewcomer asked in Signing Signing Document Before Sending Is there a way to sign a document before sending to other recipient(s) for signature? I most frequently use DocuSign through the Procore integration, and follow these steps: Create the envelope and set the signing order with myself first. Click Send. Re-access the envelope via Procore or the email to sign. After I sign, an email is sent saying that I have corrected the document. At this point, the second signed can no longer access the document to sign. Has anyone figured out a solution to this issue? Many thanks in advance!!! 00 A 7 hours ago Cord WiljesNewcomer asked in Signing Is it possible to test QES in the free 30-day-trial period? Is it possible to test QES in the 30-day-trial period? If I follow “Send with QES” https://support.docusign.com/s/document-item?bundleId=xcm1643837555908&topicId=wjg1635415874371.html&_LANG=enus, th Option “Add identity verification ” is not offered in “”CUSTOMIZE”. 01 8 hours ago S SamishNewcomer asked in Signing Reminders received earlier than expected I had sent document for signing on 26th Aug 7:00pm and received the auto-reminder mail in 17 hours the next day i.e on 27th Aug. This conclude that the reminders are not sent exactly after 24 hours? 06 8 hours ago M MCRLNewcomer asked in Signing How to assign a witness on docusign contract I have been sent a contract to sign by a publisher and it needs to be witnessed. Everyone else who needs to sign the document has signed it so I don’t want to mess it up by doing the wrong thing. I have signed it myself and now it is asking me to “assign a witness signature”. But there are no instructions how to do it and when I click on that field it looks like I am going to sign it again myself, instead of my witness. Could someone please explain the correct procedure? Thank you. 00 M 12 hours ago B BkayaNewcomer asked in Signing Can't reach eu.docusign. net The last person to sign the document receives “Can’t reach this page eu.docusign.net. took too long to respond” Therefore, he cannot sign the document. Before him there were four other people to sign and/or reviews the document with no issues. How can I resolve this issue? Your prompt response will be much appreciated. Thanks, and regards 02 B 1 day ago A Ava B. BenjimenNewcomer asked in Signing I signed my document and sent it in however I failed to complete filling in some spaces I pulled up a copy of the document how can I complete the questions and re-send it? I signed my w-9 form and sent it to the company however the company tells me I need to fill in more questions. How can I do this on the form I signed without asking the company to send me a new form. I retrieved the w-9 that I signed but I just need to complete filling it out? I need help to know how I can do this 01 C 1 day ago A Angelique WilsonNewcomer asked in Signing how can I verify a docusign email is legit or scam I got a docusign email and not sure if it is safe 04 I 1 day ago M maggie.gallottiNewcomer asked in Signing Options for two signatures, only one required. hi, For a new form, I have two signatures required, but only one is needed, not both. I first thought I could use a shared email account and each person would be able to adopt a new signature before signing. The other option is to make the signatures optional, bu I also thought I could possibly use a rule to figure out if a user had signed or not. We don’t want to use the Signing Groups option because we’re short on seats and we’d have to add more people to the group who are not already users. What are the best other options? thanks 02 N 1 day ago V VConsultNewcomer asked in Signing Signer can't sign - used to have a Docusign License I sent a document for signature to someone that used to have a paid Docusign license account. When they try to sign, it tells them they no longer have access to Docusign Prod. It seems like Docusign remembers they had a licensed account before but it’s not active so it won’t let them sign. How do you fix this so they can sign as if they didn’t have a Docusign account? 03 N 1 day ago C CoachOchoa78Newcomer asked in Signing Need help with signing access I was attempting to sign a document AP24067030542-Medina-Recon 08.01 I did not receive the code and got a message to contact support. 02 N 1 day ago N NjonasNewcomer asked in Signing I can' scroll down I am trying to find a file that was sign about 8 ago and I can’ scroll down past what is currently on the page. I am using Chrome and a Macbook Pro 02 M 1 day ago V VK15Newcomer asked in Signing How to prove forged and scanned Docusign documents Hi, I recently received scanned copies of DocuSign documents that I neither received any prior information about via email nor signed. The documents display an Envelope ID at the top and Certificate ID at the signature, but there are no timestamps or email addresses of any parties on the signed page. When I logged into DocuSign to retrieve information using the Envelope ID, I received an error message stating that the information could not be provided. The sender claims they only have a scanned copy and lost everything and cannot provide a certificate of completion. How can I prove this document is forged in a court of law? Envelop id : D3FF57D7-A7E1-40D1-A2A2-2610FE8588A3 05 C 1 day ago J jay6348Newcomer asked in Signing I don't want to sign I signed in person. How do I tell docusign that so I stop getting the annoying requests 05 M 1 day ago A Alexis BarberNewcomer asked in Signing Signature Settings How can I change the settings for signatures under my companies current settings? Is there a way to get more admin access? 03 1 day ago F fowlerjohnNewcomer asked in Signing trouble signing document Hi I've been sent several documents to sign recently and I dont recognize any of the questions, I answer correctly that none apply and then I'm unable to sign. This is a recent development. 01 1 day ago E EmWill612Newcomer asked in Signing How to Remove Envelope from "Waiting for Others" After One Party Signed Outside of DocuSign I sent an envelope that required signatures from several parties. All but one party signed through DocuSign. One party signed outside of DocuSign, and we've already received the signed document. However, the envelope is still showing as "waiting for others" for that party. What's the best way to get the envelope out of the "waiting for others" status, since we already have the signature? Is there a way to mark that recipient as complete or finalize the envelope without their DocuSign signature? 04 M 1 day ago I IngeNNewcomer asked in Signing Recipient role for review only Is it possible to add a recipient role just for review of documents (with no need to sign) before a 2nd recipient who needs to sign? If the reviewer does not agree with the document content he needs to be able to reject the envelope and the 2nd signer should not get the envelope for signature in that case. I looked at the Needs to view option but don’t see how you can reject if the reviewer does not agree with the document content. 02 A 1 day ago C cskNewcomer asked in Signing Docusign Signature Not Cursive, Defaulting to Standard Print I use Docusign every 3-6 months for standard signatures requested on documents. In the past, my signature used in Docusign is the script signature I have selected. A new document sent to me, that has two signers (myself and another individual), is not accepting my script signature and is defaulting to a standard type. However, the other signer is able to use a script signature. I have reset my script signature several times, however, the document always defaults back to a typed signature. A normal type signature is not even an option in my list of created signatures. Any suggestions? Is this a setting the original sender of the document has unknowingly selected? TIA 02 A 1 day ago D Dabizz74Newcomer asked in Signing Sign Now option not working Hey, when I send an envelope and I need to also sign when I click sign now there is not a signature line for me to sign. This means I have to wait for the email from DocuSign and then click on the email link so I can sign my own document. This is annoying to say the least. Any advice on how to get the sign now option to work? 06 C 2 days ago * 1 * 2 * 3 * 4 * ... * 42 * Page 1 / 42 MOST HELPFUL MEMBERS THIS WEEK * Pawan Gangwani 5 likes * M mr1 3 likes * mshealy 3 likes * McKenna 2 likes * AshleyMarin 2 likes BADGE WINNERS * busyhas earned the badge 1st Question Posted * cemwalshhas earned the badge 1st Question Posted * GCWhas earned the badge 1st Question Posted * Amy Bhas earned the badge 1st Question Posted * CHTorontohas earned the badge 1st Question Posted Show All Badges POPULAR TAGS * eSignature * Admin Tools * Salesforce * API * Billing Powered by Gainsight Code of Conduct SIGN UP Already have an account? Login YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. IF YOU DON’T ALREADY HAVE A DOCUSIGN CUSTOMER OR DEVELOPER ACCOUNT, YOU CAN CREATE ONE FOR FREE WHEN REGISTERING. Customer Login/Registration Developer Login/Registration DOCUSIGN COMMUNITY YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. 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