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Submission: On June 28 via manual from US — Scanned from DE
Effective URL: https://resources.highako.com/collectors-training-program-0?utm_campaign=Highako%20Cold%20Email%3A%20Registrations%3AStaff&utm...
Submission: On June 28 via manual from US — Scanned from DE
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COLLECTIONS AND NEGOTIATIONS 101 Courses for collection teams on best collection call practices, handling customer objections, debt recovery skills, settlement tactics, and 21 other skills to maintain customer relationships and increase payment efficiency. 15K Credit, Collections & A/R Professionals Enrolled | Online Training | 10 min Video Tutorial I'm Interested! 20+ Sessions from Industry's Best John Zimmer, Bob Shultz, & Jessica Butler 1. 2. 3. John Zimmer President Receivables Training LLC Robert Shultz Founder Q2C Solutions, LLC Jessica Butler Founder Attain Consulting Group Gregory Johnson COO Cortera Inc. John Donavan Advisory Consultant Quote to Payment SME PROGRAM DETAILS: 01 NEGOTIATIONS 101 FOR COLLECTORS Guide to successful negotiation techniques and collection calling skills to produce wise and amicable results ON-DEMAND: FREE SESSION 02 DEBT COLLECTION CALLING & NEGOTIATION TRAINING Understand the ABCs of speaking and negotiation skills that you could use to ensure maximum ROI from each of your collection calls ON-DEMAND: FREE SESSION 03 EFFECTIVE COLLECTION CALLS LISTENING BEST PRACTICES Session on listening practices to help you anticipate customer behavior, plan a negotiation strategy, and communicate effectively. ON-DEMAND: FREE SESSION 04 NEGOTIATION STRATEGIES TO DEAL WITH DIFFICULT CUSTOMERS Session on collection negotiations tactics & how to handle cultural differences, deceptive customers to increase payment efficiency. ON DEMAND: FREE SESSION 05 HANDLING DECEPTIVE CUSTOMERS DURING COLLECTIONS CALL NEGOTIATION Guide on how to handle deceptive or overly aggressive customers during a collections call negotiation. ON-DEMAND: FREE SESSION 06 WIN-WIN COLLECTIONS CALL NEGOTIATION: STRATEGIES & BENEFITS Master communication and collections negotiation skills, learn how to create a win-win collections strategy with your customers. ON-DEMAND: FREE SESSION 07 EFFECTIVE COLLECTION CALL NEGOTIATION TECHNIQUES Tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches. ON-DEMAND: FREE SESSION GET SKILLED IN: * Handling irate customers * Collection prioritization * Collection listening skills * Debt settlement tactics * A/R collection strategies * Identifying red flags * Collections worklist * Effective negotiations SIGN-UP TO GET INSTANT ACCESS! Email Address* UTM Campaign UTM Medium UTM Source utm_content * Subscribe to our Newsletter and get latest updates on our Courses and Training programs -------------------------------------------------------------------------------- KEY-HIGHLIGHTS: * 12000+ Course-takers * 20+ Training Sessions * Get Completion Certificate OVERVIEW This Collections Training Program provides an in-depth understanding of collection operations like reducing aged debt, maximizing ROI, maintaining customer relationships, dealing with cultural differences and many more. Emphasis is placed on generation and processing of collections worklist, faster collections and skills to detect invoices that pay slowly and identify possible collection issues. This program is designed for you to have a comprehensive understanding of how to conduct collections operations, proactively identifying payment danger signals, ace collections by prioritizing right, communicating well, and negotiating effectively. Expertly curated courses for Credit, Collection & AR Teams FREE ONLINE COURSES FOR ERP-SPECIFIC CREDIT & COLLECTIONS MODULES! © 2021 HighRadius • All rights reserved Privacy policy • Contact Us By continuing to use this website, you agree to our cookie & privacy policy. Ok load font