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ASK RAY

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KNOWLEDGE BASE


FIND ANSWERS QUICKLY ON COMMON QUESTIONS ABOUT YOUR GOFAR

Before I Buy 16
 * Where can I buy a GOFAR?
 * How much is shipping for domestic and international?
 * Can you set up GOFAR on multiple phones?
 * Will it work with an OBD II splitter?
 * I want to cancel my order.

See all 16 articles
Troubleshooting 47
 * GOFAR not connecting to phone's Bluetooth
 * The 2 outside lights on my ray are red
 * I've installed GOFAR but Ray won't light up and trips have never recorded on
   my phone
 * Odometer
 * Fuel consumption not accurate

See all 47 articles
Product and Features 23
 * What happens if my phone isn't in the car when I take a trip?
 * GETTING STARTED: Where do I plug in the GOFAR dongle?
 * How come I didn't get 100 on my latest drive?
 * Can I make phone calls and use other apps will GOFAR is working?
 * What does the red light vs purple light vs blue light mean?

See all 23 articles
GOFAR Smart Assist 5
 * What can GOFAR smart assist do for me?
 * How can I get GOFAR smart assist?
 * HELP! How do I call to get roadside assistance now?
 * Can I transfer my policy to a new car?
 * How do I cancel my Smart Roadside Assistance subscription?

Basic and Premium Subscriptions 13
 * What are Basic and Premium Subscriptions?
 * What happens when I reach 1000 work kms on the Basic plan?
 * I want to upgrade my plan.
 * Does having GOFAR Unlimited extend my warranty?
 * Are there any fees for downgrading or cancelling?

See all 13 articles
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