explorance.com Open in urlscan Pro
104.196.171.202  Public Scan

Submitted URL: http://www.contact.explorance.com/
Effective URL: https://explorance.com/
Submission Tags: @phish_report
Submission: On October 28 via api from FI — Scanned from CA

Form analysis 2 forms found in the DOM

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PEOPLE INSIGHT SOLUTIONS

We enhance the moments that matter for
people through an active listening strategy,
accelerating the insight-to-action cycle,
at scale, leading to personal growth
and organizational agility.


01STUDENT INSIGHT
SOLUTIONS

The focus on student success and other key indicators, such as retention,
engagement, and graduation rates, is becoming a top priority for every academic
leader. We help institutions support students throughout their complete academic
journeys with consistent listening strategies and decision support capabilities.

Let’s have a conversation about how we can help you enhance teaching
effectiveness and student learning.

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FROM APPLICATION TO GRADUATION

 * Course evaluations
 * 360 degree feedback
 * Student experience surveys


02EMPLOYEE INSIGHT
SOLUTIONS

By creating a consistent feedback gathering process, you get deeper insights
into what works and what doesn’t. Deploy a unified approach to meet employee
needs and expectations, while enhancing skills, knowledge, and competencies.

Let’s have a conversation about how we can help you enhance employee learning,
inclusion, and overall experience.

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FROM HIRE TO RETIRE

 * 360 degree feedback
 * Engagement surveys
 * Learning effectiveness
 * Employee experience surveys


INNOVATION

We’re committed to staying one step ahead of your needs by
delivering innovations that matter to you.


THE PEOPLE INSIGHT PLATFORM

Centralize your feedback processes with Blue and power your 360 degree reviews,
course evaluations, major surveys, and more.

Learn more about Blue


THE L&D EFFECTIVENESS SOLUTION

A robust measurement and methodology solution, Metrics That Matter (MTM) helps
organizations like yours evaluate and improve the effectiveness of their
learning investment to drive business impact.

Learn more about Metrics That Matter


OUR APPROACH

We love what we do and who we get to do it with.

Our teams, customers, communities, and partners across the globe are the heart
and soul of our mission and every decision we make is with them in mind.

See what makes us the right partner for you



Have questions? We’re happy to help.

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October 25, 2024

Mohamed bin Zayed University of Artificial ...

September 24, 2024

Explorance Set to Attend and Present at the Gartner ...

October 15, 2024

The University of Virginia’s College at Wise ...

September 3, 2024

Explorance is Set to Attend and Present at ALL IN 2024

October 11, 2024

The University of Akron Strengthens Student Engagement ...

August 23, 2024

Explorance Set to Attend and Present at the HR ...

October 7, 2024

Explorance Set to Sponsor and Present at the 2024 ...

July 4, 2024

Explorance World 2024 Kicks off With Major AI and ...

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EXPLORANCE PRIVACY POLICY

Explorance is dedicated to protecting the data our customers entrust to us. This
Privacy Policy outlines in clear and simple terms our approach to information
security and data protection. It has recently been expanded to meet and exceed
the requirements for the European Union’s General Data Protection Regulation
(GDPR) and continues to uphold the regulations of other countries and states.

Our privacy policy governs both our sales & marketing practices and products &
services. We have separated these two topics on this site to make it easier for
you to find the information you are looking for. In both cases, we describe what
information we collect, how it is used, our lawful basis for this usage, how we
keep it secure, and your rights and the rights of all users of our products and
services.


SALES & MARKETING


WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, subscribe to our
newsletter, respond to a survey or fill out a form. When requesting information
or registering on our site, you will be asked to enter your name, e-mail address
and/or phone number. You may, however, browse our site anonymously.
Additionally, we use Google Analytics to track website usage metrics. Please see
our cookie policy for more details.


HOW DO WE USE THIS INFORMATION?

The information we collect from you may be used to respond to a request for more
information, personalize your experience, improve our website and customer
service, and send you periodic emails such as newsletters, company news and
related product information. All such email communications from Explorance will
offer the option to opt-out of any similar notifications.


WHAT IS THE LAWFUL BASIS FOR USING THIS INFORMATION?

The primary basis is known as “legitimate interests”, that is, we have a good
and fair reason to use your data and we do so in ways which do not infringe on
your rights and interests. The second basis is to support our contractual
obligations with our customers.


HOW IS YOUR DATA KEPT SECURE?

We use world-class software systems to securely store all information collected
from our website and other sources related to sales and marketing. As well,
Explorance has several internal data security policies and programs, including a
direct marketing policy, an information security and data protection policy, a
breach notification policy, and a company-wide security awareness training
program. These policies are reviewed on a regular basis by our data protection
governance team.


IS YOUR DATA SHARED WITH THIRD-PARTIES?

No information collected through our website is sold to or shared for use by
third parties. Information collected on our website is stored in secure systems
and is accessed only by authorized personnel. However, we may release your
information when we believe it is appropriate to comply with the law, enforce
our site policies, or protect our or others rights, property, or safety.


WHAT ARE YOUR RIGHTS?

In addition to the right to know how your data is used and who it is shared with
(which is covered above), your rights include the right to know what personal
information we have collected, the right to receive a copy of that data, the
right to make corrections, and to request that it be deleted. For all such
requests, please contact your account manager or send an email to
privacy@explorance.com. We will be happy to address any concerns you have and
assist in any way we can.


PRODUCTS & SERVICES


WHAT INFORMATION DO WE COLLECT?

The set of personally identifiable information is defined by our customers (aka
“controllers”), and is typically demographic data associated with the recipients
of evaluations and surveys provided by our products.

Additionally, we collect and store certain types of information through passive
collection tools, such as cookies and encrypted authentication tokens. Cookies
are small text files placed on your computer which our products can retrieve
later. If analytics are enabled, additional information may be collected such as
fillout channel, type of browser and device, IP address, and operating system.
Our products provide the option to use third-party analytics tools such as
Google Analytics.


HOW DO WE USE THIS INFORMATION?

The information is processed as requested by the customer, which is typically
reporting results from evaluations and surveys. Cookies and analytics data help
us understand how you use our products, so that we can improve your user
experience.


WHAT IS THE LAWFUL BASIS FOR USING THIS INFORMATION?

We process the data at the request of our customers, under contractual
obligations which comply with local, state, provincial and federal legislation.
This includes FERPA (Family Educational Rights and Privacy Act) , PIPEDA
(Personal Information Protection and Electronic Documents Act), GDPR (General
Data Protection Regulation), APP (Australian Privacy Principles) and PDPA
(Personal Data Protection Act).


HOW IS YOUR DATA KEPT SECURE?

End-user access control is typically implemented via the customer’s
authentication service. Our Blue hosted data center, based in Canada, is SOC 2
Type 2 certified, and MLY, Bluepulse, BlueX and MTM leverages Microsoft’s Azure
regional data centers. Data transfers use secure ftp and https. As well,
Explorance has several internal data security policies and programs, including
an information security and data protection policy, a breach notification
policy, and a company-wide security awareness training program. These policies
are reviewed on a regular basis by our data protection governance team.


IS YOUR DATA SHARED WITH THIRD-PARTIES?

No information collected through our products is shared with third parties
without the explicit consent of an authorized customer representative.


WHAT ARE THE RIGHTS OF END-USERS OF OUR PRODUCTS?

It is the responsibility of the customer to inform their end-users of their
rights and to uphold those rights based on their respective local regulations.
That being said, Explorance’s products and services strive to uphold the privacy
principles outlined in regulations such as GDPR, PIPEDA, FERPA, APP, PDPC, and
we will support you and your end users in every way possible, including:

 * Right to be informed – Our products support customized messaging that can be
   used to inform your end-users.
 * Right to access and to data portability – Authorized administrators can
   extract the requested data from our products.
 * Right to correction – Authorized administrators can update data as required
   in all of our products.
 * Right to erasure – Personally identifiable data can be made anonymous upon
   request.
 * Right to restrict processing – Authorized administrators can disable
   processing by closing off tasks or updating profile information.
 * Right to object – This process is defined by individual customers as required
   by local legislation.
 * Rights related to automated decision making including profiling – Our
   products do not process data in this manner.


TERMS AND CONDITIONS

Our Terms and Conditions establishes the use, disclaimers, and limitations of
liability governing the use of our website. By using our site, you consent to
these terms and conditions and to our online privacy policy.

Our SMS terms and conditions establishes the use, disclaimers, and limitations
of liability governing the use of the Short Message Service (“SMS” or “Text
Message”) features of our products and services.

Explorance is committed to a world-class standard of information security and
will update its policies and products as global regulations evolve.

For further information, or to submit a complaint or request, please contact our
Data Protection Officer at privacy@explorance.com.

This privacy policy may be updated from time to time. Please revisit this page
periodically to ensure you are aware of any changes.

This privacy policy was last updated on Oct 6, 2023.

×


TERMS OF USE

Explorance is dedicated to protecting the data our customers entrust to us. This
Privacy Policy outlines in clear and simple terms our approach to information
security and data protection. It has recently been expanded to meet and exceed
the requirements for the European Union’s General Data Protection Regulation
(GDPR) and continues to uphold the regulations of other countries and states.

Our privacy policy governs both our sales & marketing practices and products &
services. We have separated these two topics on this site to make it easier for
you to find the information you are looking for. In both cases, we describe what
information we collect, how it is used, our lawful basis for this usage, how we
keep it secure, and your rights and the rights of all users of our products and
services.


SALES & MARKETING


WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, subscribe to our
newsletter, respond to a survey or fill out a form. When requesting information
or registering on our site, you will be asked to enter your name, e-mail address
and/or phone number. You may, however, browse our site anonymously.
Additionally, we use Google Analytics to track website usage metrics. Please see
our cookie policy for more details.


HOW DO WE USE THIS INFORMATION?

The information we collect from you may be used to respond to a request for more
information, personalize your experience, improve our website and customer
service, and send you periodic emails such as newsletters, company news and
related product information. All such email communications from Explorance will
offer the option to opt-out of any similar notifications.


WHAT IS THE LAWFUL BASIS FOR USING THIS INFORMATION?

The primary basis is known as “legitimate interests”, that is, we have a good
and fair reason to use your data and we do so in ways which do not infringe on
your rights and interests. The second basis is to support our contractual
obligations with our customers.


HOW IS YOUR DATA KEPT SECURE?

We use world-class software systems to securely store all information collected
from our website and other sources related to sales and marketing. As well,
Explorance has several internal data security policies and programs, including a
direct marketing policy, an information security and data protection policy, a
breach notification policy, and a company-wide security awareness training
program. These policies are reviewed on a regular basis by our data protection
governance team.


IS YOUR DATA SHARED WITH THIRD-PARTIES?

No information collected through our website is sold to or shared for use by
third parties. Information collected on our website is stored in secure systems
and is accessed only by authorized personnel. However, we may release your
information when we believe it is appropriate to comply with the law, enforce
our site policies, or protect our or others rights, property, or safety.


WHAT ARE YOUR RIGHTS?

In addition to the right to know how your data is used and who it is shared with
(which is covered above), your rights include the right to know what personal
information we have collected, the right to receive a copy of that data, the
right to make corrections, and to request that it be deleted. For all such
requests, please contact your account manager or send an email to
privacy@explorance.com. We will be happy to address any concerns you have and
assist in any way we can.


PRODUCTS & SERVICES


WHAT INFORMATION DO WE COLLECT?

The set of personally identifiable information is defined by our customers (aka
“controllers”), and is typically demographic data associated with the recipients
of evaluations and surveys provided by our products.

Additionally, we collect and store certain types of information through passive
collection tools, such as cookies and encrypted authentication tokens. Cookies
are small text files placed on your computer which our products can retrieve
later. If analytics are enabled, additional information may be collected such as
fillout channel, type of browser and device, IP address, and operating system.
Our products provide the option to use third-party analytics tools such as
Google Analytics.


HOW DO WE USE THIS INFORMATION?

The information is processed as requested by the customer, which is typically
reporting results from evaluations and surveys. Cookies and analytics data help
us understand how you use our products, so that we can improve your user
experience.


WHAT IS THE LAWFUL BASIS FOR USING THIS INFORMATION?

We process the data at the request of our customers, under contractual
obligations which comply with local, state, provincial and federal legislation.
This includes FERPA (Family Educational Rights and Privacy Act) , PIPEDA
(Personal Information Protection and Electronic Documents Act), GDPR (General
Data Protection Regulation), APP (Australian Privacy Principles) and PDPA
(Personal Data Protection Act).


HOW IS YOUR DATA KEPT SECURE?

End-user access control is typically implemented via the customer’s
authentication service. Our Blue hosted data center, based in Canada, is SOC 2
Type 2 certified, and MLY, Bluepulse, BlueX and MTM leverages Microsoft’s Azure
regional data centers. Data transfers use secure ftp and https. As well,
Explorance has several internal data security policies and programs, including
an information security and data protection policy, a breach notification
policy, and a company-wide security awareness training program. These policies
are reviewed on a regular basis by our data protection governance team.


IS YOUR DATA SHARED WITH THIRD-PARTIES?

No information collected through our products is shared with third parties
without the explicit consent of an authorized customer representative.


WHAT ARE THE RIGHTS OF END-USERS OF OUR PRODUCTS?

It is the responsibility of the customer to inform their end-users of their
rights and to uphold those rights based on their respective local regulations.
That being said, Explorance’s products and services strive to uphold the privacy
principles outlined in regulations such as GDPR, PIPEDA, FERPA, APP, PDPC, and
we will support you and your end users in every way possible, including:

 * Right to be informed – Our products support customized messaging that can be
   used to inform your end-users.
 * Right to access and to data portability – Authorized administrators can
   extract the requested data from our products.
 * Right to correction – Authorized administrators can update data as required
   in all of our products.
 * Right to erasure – Personally identifiable data can be made anonymous upon
   request.
 * Right to restrict processing – Authorized administrators can disable
   processing by closing off tasks or updating profile information.
 * Right to object – This process is defined by individual customers as required
   by local legislation.
 * Rights related to automated decision making including profiling – Our
   products do not process data in this manner.


TERMS AND CONDITIONS

Our Terms and Conditions establishes the use, disclaimers, and limitations of
liability governing the use of our website. By using our site, you consent to
these terms and conditions and to our online privacy policy.

Our SMS terms and conditions establishes the use, disclaimers, and limitations
of liability governing the use of the Short Message Service (“SMS” or “Text
Message”) features of our products and services.

Explorance is committed to a world-class standard of information security and
will update its policies and products as global regulations evolve.

For further information, or to submit a complaint or request, please contact our
Data Protection Officer at privacy@explorance.com.

This privacy policy may be updated from time to time. Please revisit this page
periodically to ensure you are aware of any changes.

This privacy policy was last updated on Oct 6, 2023.


STAY CONNECTED
WITH THE LATEST PRODUCTS, SERVICES, AND INDUSTRY NEWS.

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