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PRIVACY
POLICY

Your privacy is a high priority for us and therefore we are committed to
safeguarding your privacy to the highest levels. Whether you are engaging with
us as a potential client, as a client, as a strategic partner or as a research
participant, we utilize data privacy protocols to ensure your personal data are
respected and protected.

We will not share your personal information or use it for any other reason other
than which it was originally intended. We adhere to the privacy laws and market
research codes of conduct in each country we provide marketing research and
strategic consulting services.

Sylver Consulting and strategic partners do not transfer personal information to
a country outside the United States unless that country ensures an adequate
level of protection for the rights and freedoms of data subjects.

Sylver Consulting has commissioned and implemented technical and organizational
measures to meet all applicable laws, regulations, and regulatory guidance in
relation to the processing or protection of personal information relating to a
resident of the European Union or otherwise subject to protection under the laws
of the European Union and its Member States, as amended from time to time,
including but not limited to, Regulation (EU) 2016/679 of 27 April 2016, General
Data Protection Regulation (GDPR).

Our Privacy Policy has been designed to address the needs of our clients and
research participants. Below sets out how we treat Personal Information or in
some cases Protected Health Information.


PRIVACY POLICY FOR CLIENTS

This privacy policy section focuses on data protection policies and the ways in
which we collect, store, process and transfer personal information related to
our clients for communication and project management purposes.

PURPOSE OF SHARING YOUR PERSONAL DATA WITH SYLVER CONSULTING

 * Request information specific to your interests; and,
 * Receive personalized messages that are relevant to your interests.

It will also allow us to conduct market research to help us develop better
services, to provide more responsive customer service, and to improve our
website. You may choose to share your information with us in a number of ways,
such as completing the inquiry form to ask questions or sending us an e-mail.
You can also share your personally identifiable information with us by
communicating by telephone, or in writing

INFORMATION YOU SUBMIT

 * When completing a form on our website or sending us an email to request a
   project proposal we ask you to provide your basic contact information.
 * When meeting in person at a private meeting or at an event, we may ask for
   your basic contact information.
 * When approving a project, we may ask you to provide invoicing and billing
   information.
 * We may also store any information collected in surveys and feedback
   questionnaires.

COOKIES AND WEBSITE LOGGING

If you arrived at our website by linking from an external source, the source may
be identified by a cookie, a small text file. This allows us to record session
information, such as browser type, the name of the domain and host from which
you access the Internet, the Internet Protocol (IP) address of the computer you
are using, the date and time you gained access our website, and the Internet
address of the website from which you linked directly to our website.

Our website, as well as our newsletter, may include social media features, such
as the ‘Like’ and ‘Share’ buttons. These features may also collect your IP
address, which page you visited on our site, and may set a cookie to enable the
feature to function. Social media features and widgets are hosted by a third
party. Your interactions with these features are governed by the privacy policy
of the social media company providing it. This does not include any personal
information that would identify you as an individual. We use this information
only to measure the traffic on our web site and to help us make it more useful.
After our internal review, the information collected is discarded, and is not
shared with other organizations for commercial purposes. If you do not wish to
receive cookies, please refer to the "Help" file of your Internet Browser to
learn how to either block all cookies or receive a warning before a cookie is
stored.

CHILDREN

Our website and related social media pages are not intended for children under
the age of 16. We do not knowingly or intentionally collect data about children
under 16. If you believe we have collected information about a child under 16,
please contact us at info@sylverconsulting.com so that we may delete that
information.

INTERNATIONAL TRANSFER OF PERSONAL INFORMATION

When submitting personal data, your information is transferred to the United
States to support our operations, and you hereby consent to such transfer which
is protected in accordance with GDPR. Your Personal Information may also be
stored and processed in any country in which we engage service providers. Your
data will be subject to the data transfer rules of that country and this privacy
policy will still apply.

SAFEGUARDING INFORMATION SHARED

We recognize our responsibility to protect the information you entrust to us.
Appropriate security measures are in place to protect against the loss, misuse
or alteration of information that we have collected at our site.

Your information is housed in a secure facility in the United States. The
software and applications used for project management, accounting,
communications and marketing is governed by strict system security and data
protection protocols. Web-based, online software provided by the client may also
be used and related security protocols are the responsibility of the client
providing such online application.

We may disclose Personal Information shared with us to members of our team,
including our service partners for the purposes of or direct marketing or
consolidating support services.

Sylver Consulting uses robust organizational, technical, and administrative
measures to protect personal information within our company. This includes
security controls to prevent unauthorized access to our systems. While we take
reasonable steps to secure your personal information, please be aware that no
transmission or security system is guaranteed to be 100% secure from intrusion
or hacking, and there is always some risk assumed by sharing Personal
Information online. If you have reason to believe that your interaction with us
is no longer secure, please notify us immediately at info@sylverconsulting.com.

HOW WE USE PERSONAL INFORMATION

Sylver Consulting may utilize the information you provide in order to
communicate with you while providing services requested from us. We may use this
information to provide personalized information, news, services, promotions,
events, and content that we believe may be of interest to you. If Personal
Information is provided to us, or if others give us your information, we will
never share or sell that information for commercial purposes. We are committed
to only use that information for the specific reason for which it was provided
to us.

INFORMATION PROCESSORS

We may provide your Personal Information to companies that provide services to
help us with our business activities such as communication processing or payment
processing. These companies are authorized to use your Personal Information only
as necessary to provide these services to us.

TESTIMONIALS

If you provide a testimonial about your experience with our services, with your
permission we may post this on our website and/or our social media channels. You
can update or remove your testimonial at any time by contacting us at
info@sylverconsulting.com.

URLS TO OTHER WEBSITES

Our newsletters and website may include URL links to websites whose privacy
practices may differ from our own. Any information that you submit to those
websites is therefore governed by their privacy policies.

LEGALLY COMPELLED DISCLOSURE

We reserve the right to disclose personal information if required by law or if
we have reasons to believe the use or the disclosure of such information is
necessary to protect our rights, protect the safety of others including yours,
investigate fraud or comply with a law, court order, or legal process. If we
become legally compelled to disclose any information of another party (whether
by judicial or administrative order, applicable law, rule or regulation, or
otherwise), we shall use all reasonable efforts to provide the other party with
prior notice so that the other party may seek a protective order or other
appropriate remedy to prevent such disclosure.

COMMUNICATION OF PREFERENCES

We invite our clients and contacts residing in Europe to consent or not consent
to receive marketing communications from Sylver consulting. Our marketing email
contains instructions on how to opt out of future marketing communications. Most
users can control the use of cookies at the individual browser level. When
rejecting cookies, for example, you may still use our website, but your ability
to use some features or areas of our website may be restricted. You may also
request for your information to be deleted. In such cases, we reserve the right
to respond to your request within 20 consecutive business days and may need to
retain certain information for record-keeping purposes.

CONTACT US REGARDING YOUR PRIVACY

If for any reason, you decide to unsubscribe from our newsletter, request that
we correct any of your information, request access to your information, or
request for your information to be erased from our records, you may contact us
by email at info@sylverconsulting.com. Any other matter relating to client
privacy, you may contact us by email or write to us at:

Sylver Consulting
2115 Dewey Avenue, Suite B
Evanston,IL 60201, USA
Attention: Privacy Manager

CHANGES TO THIS POLICY

This privacy policy may be updated to reflect changes to our information
practices. You are encouraged to review this page periodically to make sure it
meets with your expectations.

DATE OF LAST REVISION:

October 20, 2021


PRIVACY POLICY FOR RESEARCH PARTICIPANTS

Sylver Consulting is committed to protect and safeguard personal data collected
from those who engage in our studies as research participants, including
individuals representing businesses or entities, consumers, and patients.

Having privacy policies in place is extremely important for market and opinion
research since research companies like Sylver Consulting are in direct contact
with business people, consumers, and patients on a daily basis. While
interacting with research participants, we often obtain confidential information
from them. That type of information may contain Personally Identifiable
Information (PII) and or Protected Health Information (PHI). In order to protect
the company and the research participants while complying with legal
requirements such as the Health Insurance Portability and Accountability Act of
1996 (“HIPAA”), the Child Online Privacy and Protection Act (“COPPA”) and other
relevant statutes and regulations, it is very important to us that those who
engage with Sylver Consulting during research opportunities are aware of and
understand our Privacy Policy for research participants.

PRIVACY AND DATA PROTECTION

In order to fulfill our goal to protect consumer, business and health related
information, Sylver Consulting adheres to the following policies:

 1. All PII and or PHI obtained shall be lawfully collected, compiled, stored,
    allowed access to, processed and utilized by Sylver Consulting;
 2. Participation in all research projects is voluntary and respondents may opt
    out of any research project, at any time. In addition, consent will be
    obtained prior to the collection of PII and or PHI.
 3. All PII obtained shall not be disclosed to any client other than for lawful
    research purposes. In this regard, in general, clients will not receive (a)
    the last name or telephone number of any recruited respondent for any
    research study; (b) any original screeners or sign-out sheets containing any
    last names or telephone numbers. Further, clients are bound by Sylver
    Consulting’s Privacy Policy and any such information shared with clients
    will be used for market and opinion research purposes only.
 4. All PII and or PHI obtained shall be treated confidentially, used for
    research purposes only and not be disclosed to any person not employed by
    Sylver Consulting, except with consent, as required by law or by court
    order.
 5. Sylver Consulting adheres to the policy laws of all countries in which it
    manages research and strategy projects.
 6. Sylver Consulting adheres to research industry Codes and Standards relating
    to the USA.
 7. Sylver Consulting will not transfer personal data to a country or territory
    outside the USA or the European Economic Area unless that territory or
    country ensures an adequate level of protection for the rights and freedoms
    of data subjects.
 8. Sylver Consulting complies with all pertinent Federal and State laws
    governing privacy, including but not limited to the recently enacted
    California Consumer Privacy Act (CCPA).

CONTACT US REGARDING YOUR PRIVACY

If for any reason, you decide to be removed from our research participant
database, request that we correct any of your Personal Information, request
access to your personal information, or request for your Personal Information to
be erased from our records, you may contact us by email at
info@sylverconsulting.com. Any other matter relating to client privacy, you may
contact us by email or write to us at

Sylver Consulting
2115 Dewey Avenue, Suite B
Evanston,IL 60201, USA
Attention: Privacy Manager

CHANGES TO THIS POLICY

This privacy policy may be updated to reflect changes to our information
practices. You are encouraged to review this page periodically to make sure it
meets with your expectations.

DATE OF LAST REVISION:

October 20, 2021


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Email: info@sylverconsulting.com

Tel: +1 (312) 239-0346

Fax: +1 (773) 304-2709




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