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Official website of the Department of Homeland Security
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Trusted Traveler
Programs

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 * GO TO TSA PreCheck®
 * 

 * Home
   
   
 * Frequently Asked Questions FAQ

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   GO TO TSA PreCheck®
   

 * Returning GE/NEXUS/SENTRI/FAST
   Member/Applicants

   
   

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SECURITY NOTIFICATION

You are about to access a Department of Homeland Security computer system. This
computer system and data therein are property of the U.S. Government and
provided for official U.S. Government information and use. There is no
expectation of privacy when you use this computer system. The use of a password
or any other security measure does not establish an expectation of privacy.

By using this system, you consent to the terms set forth in this notice.



 * You may not process classified national security information on this computer
   system. Access to this system is restricted to authorized users only.
 * Unauthorized access, use, or modification of this system or of data contained
   herein, or in transit to/from this system, may constitute a violation of
   section 1030 of title 18 of the U.S. Code and other criminal laws.
 * Anyone who accesses a Federal computer system without authorization or
   exceeds access authority, or obtains, alters, damages, destroys, or discloses
   information, or prevents authorized use of information on the computer
   system, may be subject to penalties, fines or imprisonment.
 * This computer system and any related equipment is subject to monitoring for
   administrative oversight, law enforcement, criminal investigative purposes,
   inquiries into alleged wrongdoing or misuse, and to ensure proper performance
   of applicable security features and procedures.
 * DHS may conduct monitoring activities without further notice.





CONSENT & CONTINUE
DECLINE & EXIT
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TRUSTED TRAVELER PROGRAMS

Welcome to the official U.S. Department of Homeland Security website, where
travelers can apply for Trusted Traveler Programs. Our programs allow members to
use expedited lanes at the U.S. airports, and when crossing international
borders.

All memberships are valid for 5 years

Streamlined security screening at U.S. airports

Best For: All travelers
Enrollment Locations: 650+ Enrollment Centers

from


$77.95 USD

new enrollment


Eligibility
U.S. citizens, U.S. nationals and U.S. lawful permanent residents


Estimated Processing Time:
Minimum: 3-5 days (90% approved)
Maximum: 60 days

Learn MoreGet Started

Streamlined International arrival process

Best For: Frequent international travelers (4+ trips per year)
Interview Locations: Selected international airports


$120 USD

includes
TSA PreCheck®

Eligibility
U.S. citizens, U.S. lawful permanent residents, and select foreign nationals


Estimated Processing Time:
Times vary, click 'Learn More'

Learn MoreGet Started

Streamlined international arrival process for both U.S. and Canada

Best For: Frequent travel between U.S. and Canada
Interview Locations: Selected offices and international airports along the U.S.
- Canada border


$120 USD

may include
TSA PreCheck®

Eligibility
U.S. citizens, U.S. lawful permanent residents, Canadian citizens, Canadian
permanent residents, and Mexican nationals


Estimated Processing Time:
Times vary, click 'Learn More'

Learn MoreGet Started

Streamlined international arrival process targeting travelers to the U.S. from
Mexico

Best For: Frequent international travelers between the U.S. and Mexico, but also
includes other benefits
Interview Locations: Selected offices along the U.S.-Mexico border


$120 USD

may include
TSA PreCheck®

Eligibility
U.S. citizens, U.S. lawful permanent residents and all foreign nationals


Estimated Processing Time:
Times vary, click 'Learn More'

Learn MoreGet Started

Streamlined border crossing for commercial truck drivers for U.S. and Canada or
Mexico

Best For: Commercial truck drivers
Interview Locations: Selected offices along the U.S.-Mexico or U.S. Canada
border


$50 USD

does not include
TSA PreCheck®

Eligibility
U.S. citizens, U.S. lawful permanent residents, Canadian citizens, Canadian
permanent residents, and Mexican nationals


Estimated Processing Time:
Minimum: 14 days
Maximum: 60 days

Learn MoreGet Started

The Trusted Traveler Programs (Global Entry, TSA PreCheck®, SENTRI, NEXUS, and
FAST) are risk-based programs to facilitate the entry of pre-approved travelers.
All applicants are vetted to ensure that they meet the qualifications for the
program to which they are applying. Receiving a "Best Match" or program
recommendation based on eligibility or travel habits does not guarantee
acceptance into any Trusted Traveler program.

Not sure which one? Find the program that best suits your travel needs.

CitizenshipWhich country are you a citizen of?--UNITED STATESU.S. LAWFUL
PERMANENT RESIDENT (LPR)ARGENTINABAHRAINBRAZILCANADACANADIAN LAWFUL PERMANENT
RESIDENT (LPR)COLOMBIACROATIADOMINICAN REPUBLICGERMANYINDIAISRAELJAPANKOREA -
REPUBLIC OFMEXICONETHERLANDSPANAMAQATARSAUDI
ARABIASINGAPORESWITZERLANDTAIWANUNITED ARAB EMIRATESUNITED KINGDOMOTHER
Average flights per year

Describe your annual travel habits.

International Air
0 Trips1-3 Trips4+ Trips
Domestic Air
0 Trips1 Trip2+ Trips
Other considerations
Yearly trips to Canada
0 Trips1 Trip2+ Trips
Yearly Trips to Mexico
0 Trips1 Trip2+ Trips
Additional ConsiderationsDo you have a passport (machine-readable)?--YesNoAre
you a commercial driver?YesNo

Show Best MatchReset




HOW ENROLLMENT WORKS

Apply

Submit the application

What Information do I need?
Why Login.gov?

Interview

Attend an in-person interview
Find a Global Entry EoA Location
Find an Enrollment Center

Membership

Once accepted, your membership will last for 5 years.

×

TSA PRECHECK® DETAILS


FROM $77.95 USD

new enrollment

Travel with ease with TSA PreCheck®

HOW IT WORKS

1. Apply Online
Visit tsa.gov/precheck to select an enrollment provider with enrollment
locations near you, then submit your TSA PreCheck application online in as
little as 5 minutes.

2. Visit an enrollment location
Attend a 10-minute appointment at your chosen provider that includes
fingerprinting, document and photo capture, and payment.
Find an enrollment location near you

3. Enjoy TSA PreCheck®
Once approved, add your Known Traveler Number (KTN) to your airline reservations
to start saving time in screening and enjoying your benefits for 5 years. And
when it’s time to renew, the process is easy and most applications can be
completed entirely online in as little as 5 minutes.


BENEFITS



 * No need to remove shoes, laptops, 3-1-1 liquids, belts or light jackets.
 * Expedited security screening. Most travelers get through security in 5
   minutes or less.
 * Enjoy benefits at more than 290 airports on over 85+ participating airlines.
 * Children 17 and under can join an adult with TSA PreCheck® when TSA PreCheck
   appears on the child’s boarding pass. Learn more.

REASONS FOR DELAYS OR DENIALS

Applications that require manual adjudication, such as those with criminal
history, are mostly likely to require additional time to process. TSA may
determine that applicants are ineligible due to incomplete or false application
information, certain violations of federal security regulations, or
disqualifying criminal offenses and factors.

Get Started
×

GLOBAL ENTRY DETAILS


$120 USD

Less Waiting, Fewer Headaches, More Time, Better Experience

HOW IT WORKS

1. Apply Online
Submit the online application.

2. Enroll
Applicants who are conditionally approved can complete their interviews upon
arrival into the United States at an Enrollment on Arrival location or by
scheduling an appointment at an Enrollment Center.

If you are flying internationally into the US within the next 6 months we
encourage you to complete your Global Entry enrollment at an Enrollment on
Arrival (EoA) location as an alternative to scheduling an interview at an
Enrollment Center.

Find a Global Entry EoA Location
Find an Enrollment Center

3. Membership
Once accepted, your membership will last for 5 years.
Additional International Arrangements.

BENEFITS



 * Reduced wait times with Global Entry processing technology
 * No paperwork to be filled out by passengers upon entry
 * Includes TSA PreCheck®

Global Entry program members can use Global Entry processing technology at more
than 75 airports when returning to the U.S. from travel abroad.

Estimated Processing Time

 * CBP Trusted Traveler Programs application processing consists of two steps,
   application vetting and applicant in-person interview.
 * The application vetting process normally occurs within two weeks after the
   submission of the application.
 * If additional review of the application is needed after vetting, a manual
   review of the application is needed and processing time for completion of the
   manual review is currently between 12-24 months, depending on the program. At
   that point the applicant receives either conditional approval or a denial.
   * Possible reasons for application denial are outlined below in "Reasons for
     Delays or Denials".
   * If manual review is required, application processing time can vary
     significantly between members of a single household or traveling groups. We
     are not able to predict in advance which applications may require manual
     review.
 * If no additional review of the application is needed after vetting, the
   candidate receives conditional approval, enabling the candidate to schedule
   the in-person interview.
 * Once satisfactory vetting results are obtained, the timing for obtaining
   enrollment in a Trusted Traveler Program is dependent on the candidate’s
   ability to attend the in-person interview at either a Global Entry enrollment
   center or at an international airport.
   * We encourage applicants to check Enrollment Center locations (and
     availability) prior to application, to ensure they are able to travel to an
     interview location.
   * https://ttp.dhs.gov/schedulerui/schedule-interview/location?lang=en&vo=true&returnUrl=ttp-external&service=up

Reasons for Delays or Denials

Applications that require manual adjudication, such as those with criminal
history, are mostly likely to require additional time to process. CBP may
determine that applicants are ineligible due to incomplete or false application
information, certain violations of federal security regulations, or
disqualifying criminal offenses and factors. Other reasons for delay may
include:

 * The applicant provides false or incomplete information on the application;
 * The applicant has been arrested for, or convicted of, any criminal offense or
   has denied firearms transactions, pending criminal charges, protection
   orders, or outstanding warrants in any country;
 * The applicant has been found in violation of any customs, immigration, or
   agriculture regulations, procedures, or laws in any country;
 * The applicant is the subject of an investigation by any federal, state, or
   local law enforcement agency in any country;
 * The applicant is inadmissible to the United States under applicable
   immigration laws or has, at any time, been granted a waiver of
   inadmissibility or parole;
 * The applicant is known or suspected of being or having been engaged in
   conduct constituting, in preparation for, in aid of, or related to terrorism;
   or
 * The applicant cannot satisfy CBP of his or her low-risk status or meet other
   program requirements.

In some cases, partner program application processing has taken an extended
period of time. We are aware of this issue and are working closely with partner
countries to resolve backlogs in the process. Because these cases are pending
resolution by our international partners, we are not able to expedite processing
and do not have individual updates for resolution time. We regret the
inconvenience this may be causing.

Get Started
×

NEXUS DETAILS


$120 USD

Less Waiting, Fewer Headaches, More Time, Better Experience

HOW IT WORKS

1. Apply Online
Submit the online application.

2. Enroll
Schedule & attend your in-person appointment.
Find an Enrollment Center


3. Membership
Once accepted, your membership will last for 5 years.


BENEFITS



 * Expedited vehicle/pedestrian entrance into U.S. or Canada.
 * Expedited marine entry into U.S. from Canada.
 * Access to TSA PreCheck® expedited security lanes at airports within the U.S.
   and U.S territories for U.S. Citizens, U.S. lawful permanent residents and
   Canadian citizens.



Note: Every member of your traveling party will need their own membership in
order to use the designated entry lanes.

Estimated Processing Time

 * CBP Trusted Traveler Programs application processing consists of two steps,
   application vetting and applicant in-person interview.
 * The application vetting process normally occurs within two weeks after the
   submission of the application.
 * If additional review of the application is needed after vetting, a manual
   review of the application is needed and processing time for completion of the
   manual review is currently between 12-24 months, depending on the program. At
   that point the applicant receives either conditional approval or a denial.
   * Possible reasons for application denial are outlined below in "Reasons for
     Delays or Denials".
   * If manual review is required, application processing time can vary
     significantly between members of a single household or traveling groups. We
     are not able to predict in advance which applications may require manual
     review.
 * If no additional review of the application is needed after vetting, the
   candidate receives conditional approval, enabling the candidate to schedule
   the in-person interview.
 * Once satisfactory vetting results are obtained, the timing for obtaining
   enrollment in a Trusted Traveler Program is dependent on the candidate’s
   ability to attend the in-person interview at either a Global Entry enrollment
   center or at an international airport.
   * We encourage applicants to check Enrollment Center locations (and
     availability) prior to application, to ensure they are able to travel to an
     interview location.
   * https://ttp.dhs.gov/schedulerui/schedule-interview/location?lang=en&vo=true&returnUrl=ttp-external&service=up

Reasons for Delays or Denials

Applications that require manual adjudication, such as those with criminal
history, are mostly likely to require additional time to process. CBP may
determine that applicants are ineligible due to incomplete or false application
information, certain violations of federal security regulations, or
disqualifying criminal offenses and factors. Other reasons for delay may
include:

 * The applicant provides false or incomplete information on the application;
 * The applicant has been arrested for, or convicted of, any criminal offense or
   has denied firearms transactions, pending criminal charges, protection
   orders, or outstanding warrants in any country;
 * The applicant has been found in violation of any customs, immigration, or
   agriculture regulations, procedures, or laws in any country;
 * The applicant is the subject of an investigation by any federal, state, or
   local law enforcement agency in any country;
 * The applicant is inadmissible to the United States under applicable
   immigration laws or has, at any time, been granted a waiver of
   inadmissibility or parole;
 * The applicant is known or suspected of being or having been engaged in
   conduct constituting, in preparation for, in aid of, or related to terrorism;
   or
 * The applicant cannot satisfy CBP of his or her low-risk status or meet other
   program requirements.

In some cases, partner program application processing has taken an extended
period of time. We are aware of this issue and are working closely with partner
countries to resolve backlogs in the process. Because these cases are pending
resolution by our international partners, we are not able to expedite processing
and do not have individual updates for resolution time. We regret the
inconvenience this may be causing.

Get Started
×

SENTRI DETAILS


$120 USD

Less Waiting, Fewer Headaches, More Time, Better Experience

HOW IT WORKS

1. Apply Online
Submit the online application.

2. Enroll
Schedule & attend your in-person appointment.
Find an Enrollment Center


3. Membership
Once accepted, your membership will last for 5 years.


BENEFITS



 * Expedited vehicle/pedestrian entrance into U.S. from Canada and Mexico.
 * Access to TSA PreCheck® expedited security lanes at airports within the U.S.
   and U.S territories for U.S. Citizens and U.S. lawful permanent residents.

Note: Every member of your traveling party will need their own membership in
order to use the designated entry lanes.

Estimated Processing Time

 * CBP Trusted Traveler Programs application processing consists of two steps,
   application vetting and applicant in-person interview.
 * The application vetting process normally occurs within two weeks after the
   submission of the application.
 * If additional review of the application is needed after vetting, a manual
   review of the application is needed and processing time for completion of the
   manual review is currently between 12-24 months, depending on the program. At
   that point the applicant receives either conditional approval or a denial.
   * Possible reasons for application denial are outlined below in "Reasons for
     Delays or Denials".
   * If manual review is required, application processing time can vary
     significantly between members of a single household or traveling groups. We
     are not able to predict in advance which applications may require manual
     review.
 * If no additional review of the application is needed after vetting, the
   candidate receives conditional approval, enabling the candidate to schedule
   the in-person interview.
 * Once satisfactory vetting results are obtained, the timing for obtaining
   enrollment in a Trusted Traveler Program is dependent on the candidate’s
   ability to attend the in-person interview at either a Global Entry enrollment
   center or at an international airport.
   * We encourage applicants to check Enrollment Center locations (and
     availability) prior to application, to ensure they are able to travel to an
     interview location.
   * https://ttp.dhs.gov/schedulerui/schedule-interview/location?lang=en&vo=true&returnUrl=ttp-external&service=up

Reasons for Delays or Denials

Applications that require manual adjudication, such as those with criminal
history, are mostly likely to require additional time to process. CBP may
determine that applicants are ineligible due to incomplete or false application
information, certain violations of federal security regulations, or
disqualifying criminal offenses and factors. Other reasons for delay may
include:

 * The applicant provides false or incomplete information on the application;
 * The applicant has been arrested for, or convicted of, any criminal offense or
   has denied firearms transactions, pending criminal charges, protection
   orders, or outstanding warrants in any country;
 * The applicant has been found in violation of any customs, immigration, or
   agriculture regulations, procedures, or laws in any country;
 * The applicant is the subject of an investigation by any federal, state, or
   local law enforcement agency in any country;
 * The applicant is inadmissible to the United States under applicable
   immigration laws or has, at any time, been granted a waiver of
   inadmissibility or parole;
 * The applicant is known or suspected of being or having been engaged in
   conduct constituting, in preparation for, in aid of, or related to terrorism;
   or
 * The applicant cannot satisfy CBP of his or her low-risk status or meet other
   program requirements.

In some cases, partner program application processing has taken an extended
period of time. We are aware of this issue and are working closely with partner
countries to resolve backlogs in the process. Because these cases are pending
resolution by our international partners, we are not able to expedite processing
and do not have individual updates for resolution time. We regret the
inconvenience this may be causing.

Get Started
×

FAST DETAILS


$50 USD

Less Waiting, Fewer Headaches, More Time, Better Experience

HOW IT WORKS

1. Apply Online
Submit the online application.

2. Enroll
Schedule & attend your in-person appointment.
Find an Enrollment Center near you.(U.S. and Canada)
Find an Enrollment Center near you.(U.S. and Mexico)

3. Membership
Once accepted, your membership will last for 5 years.


BENEFITS



 * Expedited customs processing for commercial carriers.
 * The ability to use designated FAST lanes to more quickly transport goods into
   the U.S.



FAST North provides full benefits at both borders. If an applicant is approved
for FAST North, they may not need to apply for FAST South. However, if an
applicant is approved for FAST South, they will need to apply again for FAST
North for FAST processing into Canada.

Reasons for Delays or Denials

Applications that require manual adjudication, such as those with criminal
history, are mostly likely to require additional time to process. CBP may
determine that applicants are ineligible due to incomplete or false application
information, certain violations of federal security regulations, or
disqualifying criminal offenses and factors. Other reasons for delay may
include:

 * The applicant provides false or incomplete information on the application;
 * The applicant has been arrested for, or convicted of, any criminal offense or
   has denied firearms transactions, pending criminal charges, protection
   orders, or outstanding warrants in any country;
 * The applicant has been found in violation of any customs, immigration, or
   agriculture regulations, procedures, or laws in any country;
 * The applicant is the subject of an investigation by any federal, state, or
   local law enforcement agency in any country;
 * The applicant is inadmissible to the United States under applicable
   immigration laws or has, at any time, been granted a waiver of
   inadmissibility or parole;
 * The applicant is known or suspected of being or having been engaged in
   conduct constituting, in preparation for, in aid of, or related to terrorism;
   or
 * The applicant cannot satisfy CBP of his or her low-risk status or meet other
   program requirements.

In some cases, partner program application processing has taken an extended
period of time. We are aware of this issue and are working closely with partner
countries to resolve backlogs in the process. Because these cases are pending
resolution by our international partners, we are not able to expedite processing
and do not have individual updates for resolution time. We regret the
inconvenience this may be causing.

Get Started
×

WHY LOGIN.GOV?

Login.gov does not apply to TSA PreCheck® members.

Login.gov is an authentication platform shared by United States government
agencies to streamline the login process and to allow the public to securely
access personal information and federal government services. After creating a
Login.gov account or logging in to your existing Login.gov account, you will be
directed back to this site to begin filling out your application.



CLOSE
×

WHAT WILL I NEED TO FILL OUT A PROGRAM APPLICATION?

DOCUMENTS

The TSA PreCheck® Application Program is only open to U.S. citizens, U.S.
nationals and lawful permanent residents and both citizenship and identity
documents must be provided when applying. Click here for list of accepted
documents.

For Global Entry, NEXUS, SENTRI or FAST, you will need some documents for the
application process, and you will also need to bring these documents to your
interview. The documents needed depend on your citizenship and your chosen
program. The documents may include:

 * Proof of citizenship
 * Passport (required for Global Entry)
 * Proof that you are allowed to enter the United States
 * Permanent Resident Card (if you are a Lawful Permanent Resident of the United
   States).
   
   Note: This card must have a machine readable zone if you are applying for
   Global Entry.

 * Valid driver's license
 * Proof that you live at the address you provide for your current address

INFORMATION

You will also need this information:

 * An email address (in order to create a Login.gov account)
 * Address history for the past five years
 * Employment history for the past five years
 * International Travel history for the past five years
 * Court documents (if you have ever been convicted of a crime other than a
   traffic violation)
 * Vehicle information (if you plan on driving across the border from Mexico
   into the United States)
 * Phone number(s)
 * Documentation to prove any other citizenships (if any)



CLOSE
×

WHAT IS THE APPLICATION FEE?

TBD

OK
×

WHERE ARE INTERVIEWS HELD?

TBD

OK
×

SECURITY NOTIFICATION

You are about to access a Department of Homeland Security computer system. This
computer system and data therein are property of the U.S. Government and
provided for official U.S. Government information and use. There is no
expectation of privacy when you use this computer system. The use of a password
or any other security measure does not establish an expectation of privacy.

By using this system, you consent to the terms set forth in this notice.



 * You may not process classified national security information on this computer
   system. Access to this system is restricted to authorized users only.
 * Unauthorized access, use, or modification of this system or of data contained
   herein, or in transit to/from this system, may constitute a violation of
   section 1030 of title 18 of the U.S. Code and other criminal laws.
 * Anyone who accesses a Federal computer system without authorization or
   exceeds access authority, or obtains, alters, damages, destroys, or discloses
   information, or prevents authorized use of information on the computer
   system, may be subject to penalties, fines or imprisonment.
 * This computer system and any related equipment is subject to monitoring for
   administrative oversight, law enforcement, criminal investigative purposes,
   inquiries into alleged wrongdoing or misuse, and to ensure proper performance
   of applicable security features and procedures.
 * DHS may conduct monitoring activities without further notice.





CONSENT & CONTINUE
DECLINE & EXIT
×

SECURITY NOTIFICATION

You are about to access a Department of Homeland Security computer system. This
computer system and data therein are property of the U.S. Government and
provided for official U.S. Government information and use. There is no
expectation of privacy when you use this computer system. The use of a password
or any other security measure does not establish an expectation of privacy.

By using this system, you consent to the terms set forth in this notice.



 * You may not process classified national security information on this computer
   system. Access to this system is restricted to authorized users only.
 * Unauthorized access, use, or modification of this system or of data contained
   herein, or in transit to/from this system, may constitute a violation of
   section 1030 of title 18 of the U.S. Code and other criminal laws.
 * Anyone who accesses a Federal computer system without authorization or
   exceeds access authority, or obtains, alters, damages, destroys, or discloses
   information, or prevents authorized use of information on the computer
   system, may be subject to penalties, fines or imprisonment.
 * This computer system and any related equipment is subject to monitoring for
   administrative oversight, law enforcement, criminal investigative purposes,
   inquiries into alleged wrongdoing or misuse, and to ensure proper performance
   of applicable security features and procedures.
 * DHS may conduct monitoring activities without further notice.





CONSENT & CONTINUE
DECLINE & EXIT
×

FIND AN ENROLLMENT CENTER

Select a program to choose an appointment location or enrollment center near
you.
TSA PreCheck®Global EntryNEXUSSENTRIU.S. / Mexico FASTU.S. / Canada FAST
CLOSE
×

CONSIDER TSA PRECHECK® IF TRAVELING WITHIN THE UNITED STATES

The Global Entry Program is designed for travelers who annually make frequent
international trips.

If you do not have plans to travel internationally in the next 6 months may we
recommend applying for the TSA PreCheck® Program.

Current Global Entry application processing times:
For new Global Entry applicants, the processing time for an application can
exceed 90 days. A full background check will be completed to ensure our
potential members qualify for expedited processing into the United States.
Apply to TSA PreCheck®
Continue with your Global Entry Application
×

LEAVING TRUSTED TRAVELER PROGRAMS WEBSITE

To travel within the United States, you will need to apply directly on the TSA
PreCheck website.

Apply on TSA PreCheck® website

OK
×






×






×



Print


TIME OF PRINTOUT:

U.S. Customs and
Border Protection
Official Trusted Traveler Program Website | Department of Homeland Security



OK
Top

CONTACT SUPPORT

CBP SUPPORT

 * For help with
   Global Entry, NEXUS,
   SENTRI, FAST

TSA SUPPORT

 * For help with
   TSA PreCheck® only

 * Need Help?

 * TSA PreCheck® FAQs

 * Credit Cards and Loyalty Programs Featuring TSA PreCheck®

SECURE TRANSACTIONS

ACCEPTED PAYMENT METHODS

 * 
 * 
 * 
 * 



see full list

RESOURCES

 * DHS.gov (Dept. of Homeland Security)
 * CBP.gov (Customs and Border Protection)
 * TSA.gov (Transportation Security Administration)
 * Accessibility
 * Privacy Statement
 * Vulnerability Disclosure

×

NEED HELP WITH GLOBAL ENTRY, NEXUS, SENTRI, OR FAST?

LOGIN PROBLEMS?

Please refer to the Problems/Issues Questions on the Frequently Asked Questions
page. If that doesn't help, please contact us by phone or online help.

GET HELP ON-LINE

Send us an email through our support portal at
https://help.cbp.gov/s/questions?language=en_US. To ensure a faster response,
please be sure to select "Trusted Traveler Programs" as your primary topic and
then the subtopic that most closely describes your question.

TECHNICAL PROBLEMS?

If you are reporting a technical problem with the Trusted Traveler Programs
website, please provide as much information as possible about the problem you
are experiencing, including:

 * Your Login.gov email address or Membership Number/PASSID
 * The screen name that you were accessing when the problem occurred
 * The error message text
 * Screen print images would also be helpful.





How to Screen Print Images
Close
×

ACCEPTED PAYMENT METHODS

GLOBAL ENTRY, SENTRI, NEXUS, FAST


PAYMENT TYPES

The following payment types are accepted:

 * Credit card
 * Direct transfer from a bank account (U.S. banks only)



TSA PRECHECK®

PAYMENT TYPES

The following payment types are accepted:

 * Credit card
 * Money Order
 * Company Check
 * Certified/Cashier's check



All payments must be in U.S. currency.

CREDIT CARD TYPES

The following credit cards may be used:

 * Visa
 * Mastercard
 * American Express
 * Discover
 * Diner’s Club
 * JCB





CLOSE
×

PRIVACY STATEMENT

You are entering an Official United States Government System, which may be used
only for authorized purposes.

The Government may monitor and audit usage of this system, and all persons are
hereby notified that use of this system constitutes consent to such monitoring
and auditing.

Unauthorized attempts to upload information and/or change information on this
Web site are strictly prohibited and are subject to prosecution under the
Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001and 1030.



CLOSE

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an
information collection and a person is not required to respond to this
information unless it displays a current valid OMB control number and an
expiration date. The control number for this collection is 1651-0121. The
estimated average time to complete this application is 40 minutes for NEXUS,
SENTRI, FAST and Global Entry, and 10 minutes for U.S. APEC Business Traveler
Card (ABTC). If you have any comments regarding the burden estimate you can
write to U.S. Customs and Border Protection Office of Regulations and Rulings,
90 K Street, NE, Washington DC 20229. Expiration 10/31/2027