Submitted URL: https://url273.e.read.ai/ls/click?upn=nZhjVEZV47C9wSRwIaIbmJkQtliD3xlZOwtXpWa8fT7QkqBDDANXzNWEA9908qALFQ8U_teUpoUEouv1PFf...
Effective URL: https://support.read.ai/hc/en-us
Submission: On October 26 via manual from IN — Scanned from DE

Summary

This website contacted 5 IPs in 2 countries across 3 domains to perform 18 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.read.ai.
TLS certificate: Issued by R3 on October 20th 2023. Valid for: 3 months.
This is the only time support.read.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2600:9000:215... 16509 (AMAZON-02)
1 5 104.16.51.111 13335 (CLOUDFLAR...)
10 104.18.72.113 13335 (CLOUDFLAR...)
2 104.18.70.113 13335 (CLOUDFLAR...)
1 2 104.16.53.111 13335 (CLOUDFLAR...)
18 5
Apex Domain
Subdomains
Transfer
12 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 3606
p19.zdassets.com — Cisco Umbrella Rank: 81807
theme.zdassets.com — Cisco Umbrella Rank: 16507
ekr.zdassets.com — Cisco Umbrella Rank: 4366
2 MB
6 read.ai
url273.e.read.ai
support.read.ai
10 KB
2 zendesk.com
readinc.zendesk.com
2 KB
18 3
Domain Requested by
7 static.zdassets.com support.read.ai
static.zdassets.com
5 support.read.ai 1 redirects static.zdassets.com
support.read.ai
2 readinc.zendesk.com 1 redirects static.zdassets.com
2 theme.zdassets.com support.read.ai
p19.zdassets.com
2 p19.zdassets.com support.read.ai
1 ekr.zdassets.com static.zdassets.com
1 url273.e.read.ai 1 redirects
18 7

This site contains links to these domains. Also see Links.

Domain
www.zendesk.com
Subject Issuer Validity Valid
support.read.ai
R3
2023-10-20 -
2024-01-18
3 months crt.sh
zdassets.com
E1
2023-10-23 -
2024-01-21
3 months crt.sh
readinc.zendesk.com
Cloudflare Inc ECC CA-3
2023-05-12 -
2024-05-11
a year crt.sh

This page contains 3 frames:

Primary Page: https://support.read.ai/hc/en-us
Frame ID: C15C5532FB15F41FF487A16901A7882F
Requests: 13 HTTP requests in this frame

Frame: https://support.read.ai/cdn-cgi/challenge-platform/h/g/scripts/jsd/c359bc3d/main.js
Frame ID: 48EC787615617E794128E9D07B12895E
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Frame ID: 68EF26446ABD6CD965BEB22CBE0DC46D
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Read Help Center

Page URL History Show full URLs

  1. https://url273.e.read.ai/ls/click?upn=nZhjVEZV47C9wSRwIaIbmJkQtliD3xlZOwtXpWa8fT7QkqBDDANXzNWEA9908qA... HTTP 302
    https://support.read.ai/hc/en-us Page URL

Page Statistics

18
Requests

83 %
HTTPS

20 %
IPv6

3
Domains

7
Subdomains

5
IPs

2
Countries

2037 kB
Transfer

3439 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://url273.e.read.ai/ls/click?upn=nZhjVEZV47C9wSRwIaIbmJkQtliD3xlZOwtXpWa8fT7QkqBDDANXzNWEA9908qALFQ8U_teUpoUEouv1PFf-2BShOzaa490zeeOWfWaPSPsTfib2Wzm8zrO0T4ozlO9cg-2FUOAY-2B9qC6YXs4H0Rw3RfFTb3F6wlVyN1l0AXWs2QJ1xD92Dd6076UMPf4-2BsvY2scCeGbnbBQEo5bQZ5Zv9mTP-2FSODQ3DmlTu1gTV6MEQYhd2P2dJ0p4AGXeeV9ZmHzzRIUlffV-2FYuwv9xRjWpriW2rExBP-2FyLl-2Fc4Yn3WifAvSB2mu6QU7wz9nYOzbQIAJ9prqkdSCVn3y0dboO9OfLrhLMUXzX6Iwsb1675pUqwfpdHXZTW1evWIINsiwb2cq15vwllEM4GqbnrKBhZhJXu9hYwHywebORL8HK9dDQRMHAlEiKICCzLuf1kQj3r3iTB5lP4m2gfQcbhbcv6lat8gFnQWX0XmtCQcsn810i2K7sfG5vn1kqbmIarU2A38VC7vlmkdxSSBMdKrhs04iFdPh-2FPgoA-3D-3D HTTP 302
    https://support.read.ai/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4
  • https://readinc.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 11
  • https://support.read.ai/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.read.ai/cdn-cgi/challenge-platform/h/g/scripts/jsd/c359bc3d/main.js

18 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.read.ai/hc/
Redirect Chain
  • https://url273.e.read.ai/ls/click?upn=nZhjVEZV47C9wSRwIaIbmJkQtliD3xlZOwtXpWa8fT7QkqBDDANXzNWEA9908qALFQ8U_teUpoUEouv1PFf-2BShOzaa490zeeOWfWaPSPsTfib2Wzm8zrO0T4ozlO9cg-2FUOAY-2B9qC6YXs4H0Rw3RfFTb3F...
  • https://support.read.ai/hc/en-us
15 KB
6 KB
Document
General
Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
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Resource Hash
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Security Headers
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Redirect headers

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date
Thu, 26 Oct 2023 17:40:26 GMT
x-amz-version-id
hsI8uO5qXqigkFCAVGwBeynKIJCd66Hs
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
DMG634E6JEX0QWAZ
age
3153068
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
xPN4p0SCUPGXKregEUQnpKEDpsTJuP5jc1Fzfm7M0eI6Ek6sEigILcZVdbgX8yXKqKG690OWL10=
last-modified
Thu, 24 Aug 2023 03:39:38 GMT
server
cloudflare
etag
W/"fd692493810d22ae0ff5aca283a7a202"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Nm2eiPj05WISA447Hb%2BZACpHIGP0AHC8ERnzgnoberLqtc0aquefiCrLYfIOuHf6WIRFM04FNfEuDmQVX%2BHbYwJ5dQKkIv2SkKk2n3EnM6bvqfJ07xnxz1JRgRGNSNxlxfl7Qrk%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=31536000
cf-ray
81c47c002c472bbc-FRA
expires
Fri, 23 Aug 2024 03:39:37 GMT
config
readinc.zendesk.com/embeddable/ Frame 68EF
769 B
1 KB
Fetch
General
Full URL
https://readinc.zendesk.com/embeddable/config
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/web_widget/classic/latest/web-widget-main-4b22769.js
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
a83b0cad90494458ae47c0f55adf2b966ea13303194e0658199714edb65f46ca

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.117 Safari/537.36

Response headers

date
Thu, 26 Oct 2023 17:40:26 GMT
content-encoding
br
cf-cache-status
EXPIRED
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server
embeddable-app-server-766b7d8cf6-blr45
x-cached
MISS
x-request-id
81c47c00bafa361f-FRA
x-runtime
0.006211
last-modified
Thu, 26 Oct 2023 17:33:48 GMT
server
cloudflare
access-control-max-age
7200
access-control-allow-methods
GET
content-type
application/json; charset=utf-8
access-control-allow-origin
*
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=yOJMaYrfaRTX3xEDEZDOav%2FZPuzV7U1dd95Kcy2Qu1KxfsQElirv%2FwF8FtkCHpptYcFgwK7xgE0Ri3SJxIaqwnDNySjRqyzbKXBRtSanVp7iv13N2XdKXtueOi8f0nlKVa%2BbElI%3D"}],"group":"cf-nel","max_age":604800}
access-control-expose-headers
cache-control
public, max-age=60, stale-while-revalidate=600, stale-if-error=3600
vary
Origin, Accept-Encoding
cf-ray
81c47c00bafa361f-FRA

Verdicts & Comments Add Verdict or Comment

16 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| documentPictureInPicture string| searchClearButtonLabelLocalized object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime function| zEmbed function| zE object| I18n object| zEWebpackACJsonp boolean| zEACLoaded function| $zopim

3 Cookies

Domain/Path Name / Value
.support.read.ai/ Name: __cfruid
Value: db9d7ebc60e085c5f356239ef8ddf5bce14ee769-1698342024
.readinc.zendesk.com/ Name: __cfruid
Value: 41199143efea7ceea96819877272611fd59047cb-1698342025
.support.read.ai/ Name: cf_clearance
Value: _L.2OImuKzFbIJEtouLepw9uu4UF8DiACtX6GvhCJc0-1698342025-0-1-abd7f64d.63abb73c.fcd6a9ad-0.2.1698342025

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ekr.zdassets.com
p19.zdassets.com
readinc.zendesk.com
static.zdassets.com
support.read.ai
theme.zdassets.com
url273.e.read.ai
104.16.51.111
104.16.53.111
104.18.70.113
104.18.72.113
2600:9000:2156:9600:2:37a5:ae00:93a1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