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SUPPLIER INVOICING
1. Home
2. Who We Are
3. Supplying
* Invoice Handling Instructions
* Supplier Invoice Inquiries
* Our Transformation Journey
You will find the global and local versions of our invoice handling
process below under Invoice Handling Instructions. These documents are key for
suppliers to follow to avoid payment delay.
If you need further support, please see below the contacts under Supplier
Invoice Inquiries which lists support contacts by each location. This is the
quickest way for you to interact with our Accounts Payable department on the
status of invoices.
INVOICE HANDLING INSTRUCTIONS
GLOBAL VERSION (EN)
See the latest version of the Global Hitachi Energy Procure to Pay Process (P2P)
for suppliers
View instructions
COUNTRY SPECIFIC VERSIONS
ARGENTINA (EN)
Argentina (EN)
AUSTRALIA (EN)
Australia (EN)
AUSTRIA (EN)
Austria (EN)
BAHRAIN (EN)
Bahrain (EN)
BENELUX (EN)
Benelux (EN)
BRAZIL (EN)
Brazil (EN)
BULGARIA (EN)
Bulgaria (EN)
CANADA (EN)
Canada (EN)
CHILE (EN)
Chile (EN)
CHINA HONG KONG (EN)
China Hong Kong (EN)
COLUMBIA (EN)
Columbia (EN)
CROATIA (EN)
Croatia (EN)
CZECH REPUBLIC (EN)
Czech Republic (EN)
DENMARK (EN)
Denmark (EN)
EGYPT (EN)
Egypt (EN)
ENGLAND (EN)
England (EN)
ESTONIA (EN)
Estonia (EN)
FINLAND (EN)
Finland (EN)
FRANCE (EN)
France (EN)
GERMANY (EN)
Germany (EN)
GREECE (EN)
Greece (EN)
HUNGARY (EN)
Hungary (EN)
INDIA (EN)
India (EN)
INDONESIA (EN)
Indonesia (EN)
IRAQ (EN)
Iraq (EN)
IRELAND (EN)
Ireland (EN)
ISRAEL (EN)
Israel (EN)
ITALY (EN/IT)
Italy (EN/IT)
JAPAN (EN)
Japan (EN)
JORDAN (EN)
Jordan (EN)
KUWAIT (EN)
Kuwait (EN)
MALAYSIA (EN)
Malaysia (EN)
MEXICO (EN)
Mexico (EN)
NEW ZEALAND (EN)
New Zealand (EN)
NORWAY (EN)
Norway (EN)
OMAN (EN)
Oman (EN)
PAKISTAN (EN)
Pakistan (EN)
PANAMA (EN)
Panama (EN)
PERU (EN)
Peru (EN)
PHILIPPINES (EN)
Philippines (EN)
POLAND (EN)
Poland (EN)
PORTUGAL (EN)
Portugal (EN)
QATAR (EN)
Qatar (EN)
ROMANIA (EN)
Romania (EN)
RUSSIA (EN)
Russia (EN)
SAUDI ARABIA (EN)
Saudi Arabia (EN)
SINGAPORE (EN)
Singapore (EN)
SLOVAKIA (EN)
Slovakia (EN)
SOUTH AFRICA (EN)
South Africa (EN)
SOUTH KOREA (EN)
South Korea (EN)
SPAIN (EN)
Spain (EN)
SWEDEN (EN)
Sweden (EN)
SWITZERLAND (EN)
Switzerland (EN)
TAIWAN (EN)
Taiwan (EN)
THAILAND (EN)
Thailand (EN)
TURKEY (EN)
Turkey (EN)
UKRAINE (EN)
Ukraine (EN)
UNITED ARAB EMIRATES (EN)
United Arab Emirates (EN)
UNITED STATES (EN)
United States (EN)
VIETNAM (EN)
Vietnam (EN)
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Supplier invoices need to be received electronically via e-invoice or e-mail.
Hard copy invoices are not accepted unless legally required by respective
country.
Invoice Handling Instructions and Contacts for Switzerland, Spain and Portugal
will be updated from July 8, 2022.
SUPPLIER INVOICE INQUIRIES
1. Country Contacts
2. Switzerland Contacts
3. China & Korea Contacts
Argentina - please contact your Hitachi Energy representative
Australia helpdesk.finance@hitachienergy.com
Austria pl-gbs_ap_pg@hitachienergy.com
Bahrain helpdesk.finance@hitachienergy.com
Benelux bnl-accountspayable@hitachienergy.com
Brazil contasapagar@hitachienergy.com
Bulgaria bg-sasap-pg@hitachienergy.com
Canada ca-payable@hitachienergy.com
Chile cl-apconsultpg@hitachienergy.com
Colombia proveedores.colombia@hitachienergy.com
Croatia pl-gbs_ap_pg@hitachienergy.com
Czech Republic cz-pg-ap@hitachienergy.com
Denmark DK-pginvoicehandling@hitachienergy.com
Egypt eg-gbs-pg.ap@hitachienergy.com
England GB-IE-pgapinbox@hitachienergy.com
Estonia EE-PGAP@hitachienergy.com
Finland FI-pgap@hitachienergy.com
France fr-apg-inquiries@hitachienergy.com
Germany pl-gbs_ap_pg@hitachienergy.com
Greece dimitris.giannakopoulos@hitachienergy.com
Hong Kong CN-HKPOG-InvoiceScanning@hitachienergy.com
Hungary cz-pg-ap@hitachienergy.com
India - please contact your Hitachi Energy representative
Indonesia id-pg-ap.invoices@hitachienergy.com
Iraq helpdesk.finance@hitachienergy.com
Ireland GB-IE-pgapinbox@hitachienergy.com
Israel - please contact your Hitachi Energy representative
Italy pl-gbs_ap_pg@hitachienergy.com.
Japan jp-paymentnotice@hitachienergy.com
Jordan helpdesk.finance@hitachienergy.com
Kuwait helpdesk.finance@hitachienergy.com
Malaysia helpdesk.finance@hitachienergy.com
Mexico mx-cuentas_por_pagar@hitachienergy.com
New Zealand helpdesk.finance@hitachienergy.com
Norway NO-pgap@hitachienergy.com
Oman helpdesk.finance@hitachienergy.com
Pakistan helpdesk.finance@hitachienergy.com
Panama - please contact your Hitachi Energy representative
Peru - please contact your Hitachi Energy representative
Philippines helpdesk.finance@hitachienergy.com
Poland pl-gbs_ap_pg@hitachienergy.com
Portugal es-apg-inquiries@hitachienergy.com
Qatar helpdesk.finance@hitachienergy.com
Romania ro-abb-accounting@hitachienergy.com
Russia RU-PGAP@hitachienergy.com
Saudi Arabia SA-APG-INQUIRIES@hitachienergy.com
Singapore helpdesk.finance@hitachienergy.com
Slovakia cz-pg-ap@hitachienergy.com
South Africa helpdesk.finance@hitachienergy.com
Spain es-apg-inquiries@hitachienergy.com
Sweden se-pgapsupport@hitachienergy.com
Taiwan accountspayable.twabb@hitachienergy.com
Thailand helpdesk.finance@hitachienergy.com
Turkey tr-pgpayables@hitachienergy.com
Ukraine liubov.tepliuk@hitachienergy.com
United Arab Emirates helpdesk.finance@hitachienergy.com
United Kingdom GB-IE-pgapinbox@hitachienergy.com
Vietnam helpdesk.finance@hitachienergy.com
For inquiries on your invoices, please use the following email address
ch-pgap-queries@hitachienergy.com
Exception: Hitachi Energy Switzerland Ltd., Global Technology Management
ch-chtec_acct@hitachienergy.com
Hitachi Energy Investment (China)
Limited CN-CNAPG-InvoiceScanning@hitachienergy.com
ABB Chongqing Transformer Company Ltd. CN-CNCTC-sasscanning@hitachienergy.com
ABB DATONG Traction Transformers Co.,
Ltd. CN-CNDAT-sasscanning@hitachienergy.com
ABB Sifang Power System Co. Ltd. CN-CNDCB-sasscanning@hitachienergy.com
ABB High Voltage Switchgear (Xiamen) Company
Ltd. CN-CNHHS-sasscanning@hitachienergy.com
ABB Shanghai Power System Engineering Co.,
Ltd. CN-CNPES-sasscanning@hitachienergy.com
ABB High Voltage Switchgear Co.,
Ltd. Beijing CN-CNTHB-sasscanning@hitachienergy.com
ABB Shanghai Transformer Co. Ltd. CN-CNTDS-sasscanning@hitachienergy.com
ABB Hefei Transformer Co. Ltd. CN-CNTPH-sasscanning@hitachienergy.com
ABB Xi'an Power Capacitor Company Limited CN-CNTXC-sasscanning@hitachienergy.com
ABB Zhongshan Transformer Company Ltd. CN-CNZTC-sasscanning@hitachienergy.com
Korea Direct: KR-ABB-sasscanning@hitachiabb.powergrids.com
Korea Indirect: kr-apg-indirect@hitachienergy.com
US FORMS AND CONTACTS
Submit a new supplier/vendor inquiry form
Check the status of a submitted inquiry
Instructions on using the supplier/vendor inquiry form
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OUR TRANSFORMATION JOURNEY
Together we continue to make great progress in our shared commitment to
advancing a sustainable energy future for all. Since becoming Hitachi Energy, we
are moving forward with the transformation of our digital environment to
simplify, enhance and harmonize our processes and tools. Our transformation
program will impact many of our operating systems as we transfer to a single
Enterprise Resource Planning System (ERP), giving us the opportunity to become
more agile, work more effectively supporting our operating model and strengthen
our collaboration with our suppliers and partners.
Our digital transformation program will be rolled out in waves across locations
over the next two years and includes changes to our invoice handling processes.
You will receive correspondence when actions are needed on your side to make the
transition as smooth as possible. Your Hitachi Energy contact is available
should you have any questions and require support.
* Contact us
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