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support.blackberry.com Open in urlscan Pro
160.8.5.169  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://bb.blackberry.com/e/191232/Brand-NewsletterSpark-Customer/n26hbt/329271156?h=ZRrSdhSRcb6H4Gzpih-BLISW8M4n4C0sTIj59...
Effective URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_c...
Submission: On December 02 via api from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 12 IPs in 4 countries across 10 domains to perform 41 HTTP transactions. The main IP is 160.8.5.169, located in United Kingdom and belongs to SALESFORCE, US. The main domain is support.blackberry.com.
This is the only time support.blackberry.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 35.174.78.146 14618 (AMAZON-AES)
23 160.8.5.169 14340 (SALESFORCE)
1 13.224.194.27 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 2 2a00:1450:400... 15169 (GOOGLE)
2 54.175.229.8 14618 (AMAZON-AES)
4 34.198.51.30 14618 (AMAZON-AES)
1 23.111.9.35 33438 (HIGHWINDS2)
2 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
41 12
1    35.174.78.146 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: pi0-lba1-5-ue1.aws.pardot.com
bb.blackberry.com
23    160.8.5.169 (United Kingdom)

ASN14340 (SALESFORCE, US)
support.blackberry.com
1    13.224.194.27 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-194-27.fra2.r.cloudfront.net
static.cloud.coveo.com
1    2a00:1450:400c:c00::5f (Brussels, Belgium)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    2a00:1450:4001:806::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.googletagmanager.com
2    54.175.229.8 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
usageanalytics.coveo.com
4    34.198.51.30 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
platform.cloud.coveo.com
1    23.111.9.35 (Phoenix, United States)

ASN33438 (HIGHWINDS2, US)
use.fontawesome.com
2    2a00:1450:4001:814::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
3    2a00:1450:4001:80b::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google-analytics.com
1    2a00:1450:400c:c0c::9b (Brussels, Belgium)

ASN15169 (GOOGLE, US)
stats.g.doubleclick.net
1    2a00:1450:4001:802::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.com
1    2a00:1450:4001:817::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
www.google.de
Domain Requested by
23 support.blackberry.com support.blackberry.com
4 platform.cloud.coveo.com support.blackberry.com
3 www.google-analytics.com support.blackberry.com
www.google-analytics.com
2 fonts.gstatic.com fonts.googleapis.com
2 usageanalytics.coveo.com static.cloud.coveo.com
2 www.googletagmanager.com 1 redirects support.blackberry.com
1 www.google.de support.blackberry.com
1 www.google.com support.blackberry.com
1 stats.g.doubleclick.net www.google-analytics.com
1 use.fontawesome.com support.blackberry.com
1 fonts.googleapis.com support.blackberry.com
1 static.cloud.coveo.com support.blackberry.com
1 bb.blackberry.com 1 redirects
41 13
Subject Issuer Validity Valid
*.cloud.coveo.com
Go Daddy Secure Certificate Authority - G2		 2019-08-06 -
2021-08-06		 2 years crt.sh
upload.video.google.com
GTS CA 1O1		 2020-11-03 -
2021-01-26		 3 months crt.sh
*.google-analytics.com
GTS CA 1O1		 2020-11-03 -
2021-01-26		 3 months crt.sh
*.coveo.com
Go Daddy Secure Certificate Authority - G2		 2020-10-05 -
2021-11-06		 a year crt.sh
*.fontawesome.com
DigiCert TLS RSA SHA256 2020 CA1		 2020-11-13 -
2021-12-14		 a year crt.sh
*.gstatic.com
GTS CA 1O1		 2020-11-03 -
2021-01-26		 3 months crt.sh
*.g.doubleclick.net
GTS CA 1O1		 2020-11-03 -
2021-01-26		 3 months crt.sh
www.google.com
GTS CA 1O1		 2020-11-03 -
2021-01-26		 3 months crt.sh
www.google.de
GTS CA 1O1		 2020-11-03 -
2021-01-26		 3 months crt.sh

This page contains 1 frames:

Primary Page: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Frame ID: AAD7EE53D45EC798B293D07545DABC16
Requests: 38 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://bb.blackberry.com/e/191232/Brand-NewsletterSpark-Customer/n26hbt/329271156?h=ZRrSdhSRcb6H4Gzpi... HTTP 301
    http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&ut... Page URL

Page Statistics

41
Requests

44 %
HTTPS

54 %
IPv6

10
Domains

13
Subdomains

12
IPs

4
Countries

3716 kB
Transfer

6306 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://bb.blackberry.com/e/191232/Brand-NewsletterSpark-Customer/n26hbt/329271156?h=ZRrSdhSRcb6H4Gzpih-BLISW8M4n4C0sTIj59Ede_FQ HTTP 301
    http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 22
  • http://www.googletagmanager.com/gtm.js?id=GTM-KXL5GQ HTTP 302
  • https://www.googletagmanager.com/gtm.js?id=GTM-KXL5GQ
Request Chain 32
  • http://www.google-analytics.com/analytics.js HTTP 307
  • https://www.google-analytics.com/analytics.js

41 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request articleDetail
support.blackberry.com/kb/
Redirect Chain
  • https://bb.blackberry.com/e/191232/Brand-NewsletterSpark-Customer/n26hbt/329271156?h=ZRrSdhSRcb6H4Gzpih-BLISW8M4n4C0sTIj59Ede_FQ
  • http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
108 KB
50 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/ Salesforce.com ApexPages
Resource Hash
e8cf7663723952d749558942d98ff0703d5d7356f0bd1727c1c0ac59c4302dfe
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Host
support.blackberry.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:30 GMT
X-B3-TraceId
926f1a02720fd7d3
X-B3-SpanId
926f1a02720fd7d3
X-B3-Sampled
0
Cache-Control
no-cache,must-revalidate,max-age=0,no-store,private
X-Powered-By
Salesforce.com ApexPages
P3P
CP="CUR OTR STA"
X-UA-Compatible
IE=edge
Expires
Thu, 01 Jan 1970 00:00:00 GMT
X-XSS-Protection
0
X-FRAME-OPTIONS
SAMEORIGIN
Content-Type
text/html;charset=UTF-8
Vary
Accept-Encoding
Content-Encoding
gzip
Transfer-Encoding
chunked

Redirect headers

Date
Wed, 02 Dec 2020 14:33:29 GMT
Set-Cookie
pardot=53fkmfncp1beunftd1l37heu3s; path=/ visitor_id191232=263454302; expires=Sat, 01-Jan-2022 14:33:30 GMT; Max-Age=34128000; path=/; SameSite=None; secure visitor_id191232-hash=9e5ad42ddeda02f6b46bffc784de2f38698a4af8c584580a5b74cfd62d78da86be362c82b8aa9ed29eb4617764d809f685755e1f; expires=Sat, 01-Jan-2022 14:33:30 GMT; Max-Age=34128000; path=/; SameSite=None; secure
Expires
Thu, 19 Nov 1981 08:52:00 GMT
Cache-Control
no-store, no-cache, must-revalidate
Pragma
no-cache
Location
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
P3p
CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
Vary
Accept-Encoding,User-Agent
Content-Encoding
gzip
Content-Length
207
Content-Type
text/html; charset=UTF-8
X-Pardot-Route
32427ff3465437d362f61c790f7d2406
Server
PardotServer
X-Pardot-LB
d3d7f55bb0643f40d338b3c1e133d5c5
Connection
keep-alive
stub.js
support.blackberry.com/kb/static/111213/js/perf/ 		1 KB
1022 B 		Script
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/static/111213/js/perf/stub.js
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
5830f6b53e1ea91abd5de97ef219269702f413575cfe0dd6149712d68d7d61eb

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 11:45:46 GMT
Content-Encoding
gzip
Last-Modified
Thu, 18 Dec 2014 19:28:42 GMT
X-B3-TraceId
ead230800b0678d3
Age
10065
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
public,max-age=10368000
X-B3-SpanId
ead230800b0678d3
X-B3-Sampled
0
Accept-Ranges
bytes
Content-Length
618
Expires
Thu, 01 Apr 2021 11:45:46 GMT
3_3_3.Finalorg.ajax4jsf.javascript.AjaxScript
support.blackberry.com/kb/faces/a4j/g/ 		73 KB
19 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/faces/a4j/g/3_3_3.Finalorg.ajax4jsf.javascript.AjaxScript?rel=1606331780000
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
e2caeb89b440c1260fd3105e4b1474666ee12ae51636e9464a962c9357043cb6

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
Last-Modified
Sun, 29 Nov 2020 02:22:09 GMT
X-B3-TraceId
cd7533efad0d43b9
Vary
Accept-Encoding
Content-Type
text/javascript
Cache-Control
private,max-age=3888000
X-B3-SpanId
cd7533efad0d43b9
X-B3-Sampled
0
Content-Length
19446
Expires
Sat, 16 Jan 2021 14:33:31 GMT
VFRemote.js
support.blackberry.com/kb/jslibrary/1590703074228/sfdc/ 		61 KB
21 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/jslibrary/1590703074228/sfdc/VFRemote.js
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
598be25b05af8f4e4c744e164d3493cd63731dddc1f9fc2565da07bc87fd8429

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
Content-Security-Policy-Report-Only
frame-ancestors 'self' *.salesforce.com *.force.com *.visualforce.com *.documentforce.com; report-uri https://csp-report.force.com/_/ContentDomainCSPNoAuth?type=appserver
Last-Modified
Wed, 25 Nov 2020 20:12:16 GMT
X-B3-TraceId
fa10b7fe66513afb
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
no-cache,must-revalidate,max-age=0,no-store,private
X-B3-SpanId
fa10b7fe66513afb
X-B3-ParentSpanId
ece127a511d46484
X-B3-Sampled
0
Accept-Ranges
bytes
Content-Length
20640
Expires
Thu, 01 Apr 2021 14:33:31 GMT
SfdcCore.js
support.blackberry.com/kb/jslibrary/1599859468228/ui-sfdc-javascript-impl/ 		181 KB
62 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/jslibrary/1599859468228/ui-sfdc-javascript-impl/SfdcCore.js
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
99c8477ee61489df9fd6a9f6385e4b1c0701469fb9a80b4f05904d3d5591cd1d

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 13:58:58 GMT
Content-Encoding
gzip
Last-Modified
Wed, 25 Nov 2020 20:12:16 GMT
X-B3-TraceId
a03bd1afb6f3dec1
Age
2073
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
public,max-age=10368000
X-B3-SpanId
a03bd1afb6f3dec1
X-B3-Sampled
0
Accept-Ranges
bytes
Content-Length
62790
Expires
Thu, 01 Apr 2021 13:58:58 GMT
picklist4.js
support.blackberry.com/kb/static/111213/js/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/static/111213/js/picklist4.js
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
7da058a4e1bd6368be16eb513d108c61e9016968c859b28bc24ac2629e401773

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
Content-Security-Policy-Report-Only
frame-ancestors 'self' *.salesforce.com *.force.com *.visualforce.com *.documentforce.com; report-uri https://csp-report.force.com/_/ContentDomainCSPNoAuth?type=appserver
Last-Modified
Fri, 28 Sep 2018 01:08:08 GMT
X-B3-TraceId
4daa3c4ce7e238ab
Age
1
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
no-cache,must-revalidate,max-age=0,no-store,private
X-B3-SpanId
4daa3c4ce7e238ab
X-B3-ParentSpanId
44905163a69dfe0c
X-B3-Sampled
0
Accept-Ranges
bytes
Content-Length
3221
Expires
Thu, 01 Apr 2021 14:33:31 GMT
VFState.js
support.blackberry.com/kb/jslibrary/1590082528228/sfdc/ 		6 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/jslibrary/1590082528228/sfdc/VFState.js
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
e55095f2f0d923703ef778008cc5b9a0f42dfb7e487c58d357691addbd7c72f5

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
Content-Security-Policy-Report-Only
frame-ancestors 'self' *.salesforce.com *.force.com *.visualforce.com *.documentforce.com; report-uri https://csp-report.force.com/_/ContentDomainCSPNoAuth?type=appserver
Last-Modified
Wed, 25 Nov 2020 20:12:16 GMT
X-B3-TraceId
119039dca8fa8721
Vary
Accept-Encoding
Content-Type
application/x-javascript
Cache-Control
no-cache,must-revalidate,max-age=0,no-store,private
X-B3-SpanId
119039dca8fa8721
X-B3-ParentSpanId
6b76eba3616c2ed9
X-B3-Sampled
0
Accept-Ranges
bytes
Content-Length
1851
Expires
Thu, 01 Apr 2021 14:33:31 GMT
jquery.min.js
support.blackberry.com/kb/resource/1601391968000/coveov2__jquery/ 		87 KB
31 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/resource/1601391968000/coveov2__jquery/jquery.min.js
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
f7f6a5894f1d19ddad6fa392b2ece2c5e578cbf7da4ea805b6885eb6985b6e3d
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Last-Modified
Tue, 29 Sep 2020 15:06:08 GMT
X-B3-TraceId
7072f246f329b044
X-FRAME-OPTIONS
SAMEORIGIN
P3P
CP="CUR OTR STA"
Cache-Control
no-cache,must-revalidate,max-age=0,no-store,private
X-B3-SpanId
7072f246f329b044
X-B3-Sampled
0
Content-Type
application/x-javascript
Content-Length
30950
X-XSS-Protection
0
Expires
Sat, 16 Jan 2021 14:33:31 GMT
CoveoJsSearch.min.js
support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/js/ 		2 MB
466 KB 		Script
General
Check archive.org
Download Go to
Full URL
http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/js/CoveoJsSearch.min.js
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
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Date
Tue, 01 Dec 2020 18:30:14 GMT
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gzip
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Expires
Fri, 15 Jan 2021 18:30:14 GMT
CoveoJsSearch.Dependencies.js
support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/js/ 		592 B
826 B 		Script
General
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http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/js/CoveoJsSearch.Dependencies.js
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Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
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HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
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User-Agent
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Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
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Sat, 16 Jan 2021 14:33:31 GMT
templates.js
support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/js/templates/ 		131 KB
10 KB 		Script
General
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http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/js/templates/templates.js
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Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
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HTTP/1.1
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160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
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User-Agent
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Date
Wed, 02 Dec 2020 05:20:28 GMT
Content-Encoding
gzip
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X-B3-TraceId
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Expires
Sat, 16 Jan 2021 05:20:28 GMT
jquery-3.1.1.min.js
support.blackberry.com/kb/resource/1484271465000/jQuery/js/ 		85 KB
30 KB 		Script
General
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http://support.blackberry.com/kb/resource/1484271465000/jQuery/js/jquery-3.1.1.min.js
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Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
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HTTP/1.1
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160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
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/
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User-Agent
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Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
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Accept-Encoding
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X-B3-TraceId
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Expires
Sat, 16 Jan 2021 14:33:31 GMT
bootstrap.min.js
support.blackberry.com/kb/resource/1515966969000/Bootstrap3/js/ 		36 KB
10 KB 		Script
General
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http://support.blackberry.com/kb/resource/1515966969000/Bootstrap3/js/bootstrap.min.js
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Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
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HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
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/
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User-Agent
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Date
Wed, 02 Dec 2020 14:33:31 GMT
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gzip
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Expires
Sat, 16 Jan 2021 14:33:31 GMT
jquery.query-object.js
support.blackberry.com/kb/resource/1484271465000/jQuery/js/ 		8 KB
3 KB 		Script
General
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http://support.blackberry.com/kb/resource/1484271465000/jQuery/js/jquery.query-object.js
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Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
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HTTP/1.1
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160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
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User-Agent
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Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
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Accept-Encoding
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Expires
Sat, 16 Jan 2021 14:33:31 GMT
CoveoMiniSearch.css
support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/css/ 		0
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General
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http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/css/CoveoMiniSearch.css
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
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Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
X-B3-TraceId
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Expires
Thu, 01 Jan 1970 00:00:00 GMT
bootstrap.min.css
support.blackberry.com/kb/resource/1515966969000/Bootstrap3/css/ 		118 KB
20 KB 		Stylesheet
General
Check archive.org
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Full URL
http://support.blackberry.com/kb/resource/1515966969000/Bootstrap3/css/bootstrap.min.css
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
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HTTP/1.1
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/
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User-Agent
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Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
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Sat, 16 Jan 2021 14:33:32 GMT
bootstrap-theme.min.css
support.blackberry.com/kb/resource/1515966969000/Bootstrap3/css/ 		23 KB
3 KB 		Stylesheet
General
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Full URL
http://support.blackberry.com/kb/resource/1515966969000/Bootstrap3/css/bootstrap-theme.min.css
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Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
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http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
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Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
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X-B3-TraceId
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Expires
Sat, 16 Jan 2021 14:33:31 GMT
font-awesome.min.css
support.blackberry.com/kb/resource/1515966884000/fa/css/ 		30 KB
7 KB 		Stylesheet
General
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http://support.blackberry.com/kb/resource/1515966884000/fa/css/font-awesome.min.css
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Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
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User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 09:54:32 GMT
Content-Encoding
gzip
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Sun, 14 Jan 2018 21:54:44 GMT
X-B3-TraceId
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7050
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0
Expires
Sat, 16 Jan 2021 09:54:32 GMT
CoveoFullSearchNewDesign.css
support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/css/ 		477 KB
51 KB 		Stylesheet
General
Check archive.org
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Full URL
http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/css/CoveoFullSearchNewDesign.css
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

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http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:31 GMT
Content-Encoding
gzip
Vary
Accept-Encoding
Last-Modified
Tue, 29 Sep 2020 15:06:12 GMT
X-B3-TraceId
1b9494617131571e
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0
Expires
Sat, 16 Jan 2021 14:33:31 GMT
coveoua.js
static.cloud.coveo.com/coveo.analytics.js/ 		31 KB
8 KB 		Script
General
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Full URL
https://static.cloud.coveo.com/coveo.analytics.js/coveoua.js
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.194.27 Seattle, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-194-27.fra2.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

x-amz-version-id
null
content-encoding
gzip
last-modified
Fri, 09 Feb 2018 20:37:46 GMT
server
AmazonS3
age
29033
etag
"7d3657d1b0dc810784fc68dd61ac0372"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 d8eef512ab23f23f549b4cd25ac5328d.cloudfront.net (CloudFront)
date
Wed, 02 Dec 2020 06:29:39 GMT
x-amz-cf-pop
FRA2-C1
x-amz-cf-id
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logo.svg
support.blackberry.com/kb/resource/1515966981000/pkb_StaticResources/images/ 		5 KB
2 KB 		Image
General
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Full URL
http://support.blackberry.com/kb/resource/1515966981000/pkb_StaticResources/images/logo.svg?orgId=00D36000000b9zz
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Frame-Options SAMEORIGIN
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Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:32 GMT
Content-Encoding
gzip
Last-Modified
Sun, 14 Jan 2018 21:56:21 GMT
X-B3-TraceId
7f6e0b7509c0b23a
X-FRAME-OPTIONS
SAMEORIGIN
Vary
Accept-Encoding
P3P
CP="CUR OTR STA"
Cache-Control
public,max-age=3888000,immutable
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7f6e0b7509c0b23a
X-B3-Sampled
0
Content-Type
image/svg+xml
Content-Length
1762
X-XSS-Protection
0
Expires
Sat, 16 Jan 2021 14:33:32 GMT
CoveoMiniSearch.css
support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/css/ 		0
0 		Stylesheet
General
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http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/css/CoveoMiniSearch.css
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:32 GMT
X-B3-TraceId
08b817c060a99810
X-FRAME-OPTIONS
SAMEORIGIN
P3P
CP="CUR OTR STA"
Cache-Control
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X-B3-SpanId
08b817c060a99810
X-B3-Sampled
0
Content-Type
text/css
Transfer-Encoding
chunked
X-XSS-Protection
0
Expires
Thu, 01 Jan 1970 00:00:00 GMT
css
fonts.googleapis.com/ 		2 KB
516 B 		Stylesheet
General
Check archive.org
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Full URL
https://fonts.googleapis.com/css?family=Lato:300,400,700
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/css/CoveoFullSearchNewDesign.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c00::5f Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
4c50acf54e17870e9a5ebe944f589ecc5e1d947426519c6a969ae9db93040c88
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/css/CoveoFullSearchNewDesign.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Wed, 02 Dec 2020 13:19:52 GMT
server
ESF
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
date
Wed, 02 Dec 2020 14:33:32 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
alt-svc
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x-xss-protection
0
expires
Wed, 02 Dec 2020 14:33:32 GMT
gtm.js
www.googletagmanager.com/
Redirect Chain
  • http://www.googletagmanager.com/gtm.js?id=GTM-KXL5GQ
  • https://www.googletagmanager.com/gtm.js?id=GTM-KXL5GQ
88 KB
33 KB 		Script
General
Check archive.org
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Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-KXL5GQ
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
898555ddc707f69bcde552e525ba5510e77d07a05ffd022b3d9e38cf62ae0191
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 02 Dec 2020 14:33:32 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
33466
x-xss-protection
0
last-modified
Wed, 02 Dec 2020 12:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Wed, 02 Dec 2020 14:33:32 GMT

Redirect headers

Location
https://www.googletagmanager.com/gtm.js?id=GTM-KXL5GQ
Date
Wed, 02 Dec 2020 14:33:32 GMT
Cross-Origin-Resource-Policy
cross-origin
Server
Google Tag Manager
Content-Length
250
X-XSS-Protection
0
Content-Type
text/html; charset=UTF-8
supportHeader.png
support.blackberry.com/kb/resource/1515966981000/pkb_StaticResources/images/ 		3 MB
3 MB 		Image
General
Check archive.org
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Full URL
http://support.blackberry.com/kb/resource/1515966981000/pkb_StaticResources/images/supportHeader.png
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:32 GMT
Last-Modified
Sun, 14 Jan 2018 21:56:21 GMT
X-B3-TraceId
6b0c565388228ace
X-FRAME-OPTIONS
SAMEORIGIN
P3P
CP="CUR OTR STA"
Cache-Control
no-cache,must-revalidate,max-age=0,no-store,private
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6b0c565388228ace
X-B3-ParentSpanId
b42e8463cf0d498b
X-B3-Sampled
0
Content-Type
image/png
Content-Length
2819040
X-XSS-Protection
0
Expires
Sat, 16 Jan 2021 14:33:32 GMT
fontawesome-webfont.woff2
support.blackberry.com/kb/resource/1515966884000/fa/fonts/ 		75 KB
76 KB 		Font
General
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Full URL
http://support.blackberry.com/kb/resource/1515966884000/fa/fonts/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/resource/1515966884000/fa/css/font-awesome.min.css
Protocol
HTTP/1.1
Server
160.8.5.169 , United Kingdom, ASN14340 (SALESFORCE, US),
Reverse DNS
Software
/
Resource Hash
2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe
Security Headers
Name Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Origin
http://support.blackberry.com
Referer
http://support.blackberry.com/kb/resource/1515966884000/fa/css/font-awesome.min.css
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 02 Dec 2020 14:33:32 GMT
Last-Modified
Sun, 14 Jan 2018 21:54:44 GMT
X-B3-TraceId
fd96c926b2946d42
X-FRAME-OPTIONS
SAMEORIGIN
P3P
CP="CUR OTR STA"
Cache-Control
public,max-age=3888000,immutable
X-B3-SpanId
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X-B3-Sampled
0
Content-Type
application/octet-stream
Content-Length
77160
X-XSS-Protection
0
Expires
Sat, 16 Jan 2021 14:33:32 GMT
view
usageanalytics.coveo.com/rest/v15/analytics/ 		0
0 		Other
General
Check archive.org
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Full URL
https://usageanalytics.coveo.com/rest/v15/analytics/view
Protocol
HTTP/1.1
Server
54.175.229.8 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=16070400; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
authorization,content-type
Origin
http://support.blackberry.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Authorization, Origin, Accept, X-Requested-With, Content-Type
Access-Control-Allow-Methods
HEAD, DELETE, POST, GET, OPTIONS, PUT, PATCH
Access-Control-Allow-Origin
http://support.blackberry.com
Access-Control-Max-Age
3600
Date
Wed, 02 Dec 2020 14:33:32 GMT
Strict-Transport-Security
max-age=16070400; includeSubDomains
Vary
Origin
Content-Length
0
Connection
keep-alive
v2
platform.cloud.coveo.com/rest/search/ 		0
0 		Other
General
Check archive.org
Download Go to
Full URL
https://platform.cloud.coveo.com/rest/search/v2
Protocol
HTTP/1.1
Server
34.198.51.30 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy script-src 'self' 'unsafe-inline' https://www.google-analytics.com/analytics.js https://platform.cloud.coveo.com https://zn0oprkdidlwov71z-coveo.siteintercept.qualtrics.com https://siteintercept.qualtrics.com https://static.cloud.coveo.com; object-src 'none'
Strict-Transport-Security max-age=31536000; includeSubDomains
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X-Frame-Options deny
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
authorization,content-type
Origin
http://support.blackberry.com
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Date
Wed, 02 Dec 2020 14:33:32 GMT
Content-Length
0
Connection
keep-alive
X-Request-ID
6b0fddf5-82f2-4a29-aaa6-a7db0d2a1a02
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no-cache, no-store, max-age=0, must-revalidate, private
Expires
0
Pragma
no-cache
Strict-Transport-Security
max-age=31536000; includeSubDomains
Vary
Accept-Encoding, User-Agent
X-Content-Type-Options
nosniff
X-XSS-Protection
1; mode=block
Content-Security-Policy
script-src 'self' 'unsafe-inline' https://www.google-analytics.com/analytics.js https://platform.cloud.coveo.com https://zn0oprkdidlwov71z-coveo.siteintercept.qualtrics.com https://siteintercept.qualtrics.com https://static.cloud.coveo.com; object-src 'none'
X-Frame-Options
deny
Access-Control-Allow-Origin
http://support.blackberry.com
Access-Control-Allow-Credentials
true
Access-Control-Max-Age
86400
Access-Control-Allow-Methods
HEAD, DELETE, POST, GET, OPTIONS, PUT, PATCH
Access-Control-Allow-Headers
Authorization, Origin, Accept, X-Requested-With, X-Http-Method-Override, Content-Type
view
usageanalytics.coveo.com/rest/v15/analytics/ 		101 B
853 B 		Fetch
General
Check archive.org
Download Go to
Full URL
https://usageanalytics.coveo.com/rest/v15/analytics/view
Requested by
Host: static.cloud.coveo.com
URL: https://static.cloud.coveo.com/coveo.analytics.js/coveoua.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.175.229.8 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=16070400; includeSubDomains, max-age=16070400; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options deny
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
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Content-Type
application/json

Response headers

Pragma
no-cache
Date
Wed, 02 Dec 2020 14:33:33 GMT
X-Content-Type-Options
nosniff
X-Frame-Options
deny
Vary
Origin
Connection
keep-alive
P3P
CP="-"
Access-Control-Allow-Origin
http://support.blackberry.com
Cache-Control
no-cache,no-store,must-revalidate,private
Access-Control-Allow-Credentials
true
Strict-Transport-Security
max-age=16070400; includeSubDomains, max-age=16070400; includeSubDomains
Content-Type
application/json
Content-Length
101
X-XSS-Protection
1; mode=block
Expires
Thu Jan 01 00:00:00 UTC 1970
v2
platform.cloud.coveo.com/rest/search/ 		17 KB
3 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://platform.cloud.coveo.com/rest/search/v2
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/js/CoveoJsSearch.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.198.51.30 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
/
Resource Hash
b7188c05e2e17545b45395922ef01a0eb7b08f786c90310f92bebddd1011faa6
Security Headers
Name Value
Content-Security-Policy script-src 'self' 'unsafe-inline' https://www.google-analytics.com/analytics.js https://platform.cloud.coveo.com https://zn0oprkdidlwov71z-coveo.siteintercept.qualtrics.com https://siteintercept.qualtrics.com https://static.cloud.coveo.com; object-src 'none'
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options deny
X-Xss-Protection 1; mode=block

Request headers

User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Referer
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Content-Type
application/x-www-form-urlencoded; charset="UTF-8"

Response headers

Date
Wed, 02 Dec 2020 14:33:33 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Connection
keep-alive
Vary
Accept-Encoding, User-Agent
Content-Length
2486
X-XSS-Protection
1; mode=block
X-Request-ID
f87dbc1d-2064-440d-9929-94bf3ba0a9ec
Pragma
no-cache
X-Frame-Options
deny
Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Type
application/json;charset=utf-8
Access-Control-Allow-Origin
http://support.blackberry.com
Cache-Control
no-cache, no-store, max-age=0, must-revalidate, private
Access-Control-Allow-Credentials
true
Content-Security-Policy
script-src 'self' 'unsafe-inline' https://www.google-analytics.com/analytics.js https://platform.cloud.coveo.com https://zn0oprkdidlwov71z-coveo.siteintercept.qualtrics.com https://siteintercept.qualtrics.com https://static.cloud.coveo.com; object-src 'none'
Expires
0
file.svg
use.fontawesome.com/releases/v5.0.9/svgs/solid/ 		267 B
537 B 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://use.fontawesome.com/releases/v5.0.9/svgs/solid/file.svg
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.111.9.35 Phoenix, United States, ASN33438 (HIGHWINDS2, US),
Reverse DNS
Software
NetDNA-cache/2.2 /
Resource Hash
508a280008b18b0ee15127de3eed4dfb2092ee18d14cab5653ba584624ed8670

Request headers

Origin
http://support.blackberry.com
Referer
http://support.blackberry.com/kb/articleDetail?articleNumber=000068849&language=en_US&utm_medium=pardot&utm_source=email&utm_campaign=Brand_NewsletterSpark-Customer
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date
Wed, 02 Dec 2020 14:33:32 GMT
content-encoding
gzip
last-modified
Tue, 27 Mar 2018 21:09:36 GMT
server
NetDNA-cache/2.2
etag
W/"248c4289beabe32d14a5bf286fa8d285"
vary
Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
access-control-allow-methods
GET
content-type
image/svg+xml
access-control-allow-origin
*
access-control-max-age
3000
cache-control
max-age=31556926
x-cache
HIT
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URL: https://fonts.googleapis.com/css?family=Lato:300,400,700
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date
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x-content-type-options
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sffe
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S6u9w4BMUTPHh7USSwiPGQ3q5d0.woff2
fonts.gstatic.com/s/lato/v17/ 		14 KB
14 KB 		Font
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Response headers

date
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x-content-type-options
nosniff
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server
sffe
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analytics.js
www.google-analytics.com/
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46 KB
18 KB 		Script
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https://www.google-analytics.com/analytics.js
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Redirect headers

Location
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HSTS
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71 B 		XHR
General
Check archive.org
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content-length
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expires
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collect
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25 B 		XHR
General
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https://www.google-analytics.com/j/collect?v=1&_v=j87&a=413113814&t=pageview&_s=1&dl=http%3A%2F%2Fsupport.blackberry.com%2Fkb%2FarticleDetail%3FarticleNumber%3D000068849%26language%3Den_US%26utm_medium%3Dpardot%26utm_source%3Demail%26utm_campaign%3DBrand_NewsletterSpark-Customer&ul=en-us&de=UTF-8&dt=BlackBerry%20Technical%20Support%20Services%20myAccount%20FAQ&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YEDAAEABAAAAAC~&jid=1598662722&gjid=417117173&cid=246031505.1606919613&tid=UA-42639814-3&_gid=2097607489.1606919613&_r=1&gtm=2wgb41KXL5GQ&z=189292456
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QUIC, , AES_128_GCM
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/ 		4 B
92 B 		XHR
General
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https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j87&tid=UA-42639814-3&cid=246031505.1606919613&jid=1598662722&gjid=417117173&_gid=2097607489.1606919613&_u=YEDAAEABAAAAAC~&z=1622936654
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H2
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pragma
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4
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/ 		42 B
107 B 		Image
General
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Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j87&tid=UA-42639814-3&cid=246031505.1606919613&jid=1598662722&_u=YEDAAEABAAAAAC~&z=955070081
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pragma
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x-content-type-options
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expires
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ga-audiences
www.google.de/ads/ 		42 B
107 B 		Image
General
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Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j87&tid=UA-42639814-3&cid=246031505.1606919613&jid=1598662722&_u=YEDAAEABAAAAAC~&z=955070081
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H2
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TLS 1.3, , AES_128_GCM
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Response headers

pragma
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x-content-type-options
nosniff
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expires
Fri, 01 Jan 1990 00:00:00 GMT
searches
platform.cloud.coveo.com/rest/ua/v15/analytics/ 		0
0 		Other
General
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https://platform.cloud.coveo.com/rest/ua/v15/analytics/searches?
Protocol
HTTP/1.1
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34.198.51.30 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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searches
platform.cloud.coveo.com/rest/ua/v15/analytics/ 		184 B
1 KB 		XHR
General
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https://platform.cloud.coveo.com/rest/ua/v15/analytics/searches?
Requested by
Host: support.blackberry.com
URL: http://support.blackberry.com/kb/resource/1601391972000/CoveoV2__searchUi/js/CoveoJsSearch.min.js
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Response headers

Date
Wed, 02 Dec 2020 14:33:33 GMT
X-Content-Type-Options
nosniff
P3P
CP="-"
Connection
keep-alive
Vary
Accept-Encoding, User-Agent
Content-Length
184
X-XSS-Protection
1; mode=block
X-Request-ID
caf1b127-bfa2-4132-8cda-06d600da822e
Pragma
no-cache
X-Frame-Options
deny
Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Type
application/json
Access-Control-Allow-Origin
http://support.blackberry.com
Cache-Control
no-cache, no-store, max-age=0, must-revalidate, private
Access-Control-Allow-Credentials
true
Content-Security-Policy
script-src 'self' 'unsafe-inline' https://www.google-analytics.com/analytics.js https://platform.cloud.coveo.com https://zn0oprkdidlwov71z-coveo.siteintercept.qualtrics.com https://siteintercept.qualtrics.com https://static.cloud.coveo.com; object-src 'none'
Expires
0

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299 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| trustedTypes boolean| crossOriginIsolated object| PerfConstants object| PerfLogLevel object| Perf function| Sarissa undefined| x undefined| _SARISSA_DOM_PROGID undefined| _SARISSA_XMLHTTP_PROGID undefined| _SARISSA_DOM_XMLWRITER undefined| importTable object| A4J function| _sarissa_XMLDocument_onload object| LOG object| RichFaces object| VFExt3 object| Visualforce object| $VFRM function| ApiUtils function| PreferenceBits function| DateUtil object| AbstractAutoCompleteServlet object| AccountAssociationSuggestionsServlet object| Activity object| ActivityPage object| ActivityReminderConstants object| ActivityReminderPage object| ActivityReminderRefreshPage object| ActivityUi object| AddRulesToTerritory2MultiSelectList object| AdvancedCurrencyEnable object| AjaxGetFieldTreeChildren object| AjaxGetUser object| AjaxGetUsersInGroups object| AjaxInNumericRange object| AjaxLoadFieldsForControllingEntity object| AjaxLoadFieldsForEntity object| AjaxLoadPLAForPageServlet object| AjaxLoadPLAForRecordTypeServlet object| AjaxLoadPLAServlet object| AjaxLoadRelatedListItem object| AjaxScanFieldsForShrinkage object| AjaxServlet object| AjaxValidateFormula object| AjaxValidateSpanningFormulasInRelatedList object| Aotp object| AssociationSelectElement object| BaseAssociationConstants object| BaseIntermediateRedirectServlet object| BlowoutServlet object| BodyLayout object| BounceEmailConstants object| BrandingColor object| BusinessHoursPageConstants object| BusyTimesAjaxServlet object| CSRFConstants object| CampaignManageMembers object| CaptchaVerifierServlet object| CaseUi object| ChangePasswordConstants object| ChangeUsernameConstants object| ChartConstants object| ChatterDeflection object| ChatterEmailSettingsConstants object| ChatterFilesConstants object| ChatterService object| ColorInputConstants object| ColorPickerConstants object| ColumnTypeConstants object| CompactLayoutAssignmentConstants object| CompactLayoutUiConst object| ConsoleSidebarSetupEditor object| ContextPaneEditor object| CreateNewElement object| CreateNewList object| CriteriaInputConstants object| CrtConstants object| CrtLayoutElement object| CrtLookupConstants object| CrtObjectElement object| CustomFieldDefinitionUiModel object| CustomMotifDefinitionPageConst object| CustomObjectTeamMemberUiConstants object| CustomObjectTeamTemplateUiConstants object| CustomSchemaObjectDefinitionUiModel object| DashboardConstants object| DataDotComCleanConstants object| DatePickerIds object| Desktop object| DesktopSidebarComponents object| DetailElement object| DeveloperSettings object| DurationInputElement object| DynamicContent object| EditElement object| EditEventMultiUserCalendarElementConstants object| EditPageConstants object| EmailAddrEditConstants object| EmailAttachmentManagementConstants object| EmailAuthorConstants object| EmailCCBccLookupConstants object| EmailChangeVerification object| EmailRelayConstants object| EmailSyncConfigConstants undefined| EmailTaskDescriptionServlet object| TaskDescriptionServlet object| EmailTemplatePreviewConstants object| EntitySharingConstants object| EventDescriptionServlet object| EventObject object| EventPage object| EventUi object| FieldTreeConstants object| FilterEditConstants object| FilterEditPageConstants object| FilterSelectionElement object| FindSimilarOppsFilter object| ForecastRoleUser object| ForecastSettings object| ForecastSharingPrefPopup object| ForecastSummaryPage object| ForecastingDateRangeServlet object| ForecastingDisplayedTypeServlet object| ForecastingJumpToUserServlet object| ForecastingPage object| ForecastingTabPage object| ForecastingTree object| ForecastingViewingIsoServlet object| GenerateRelationshipDefaults object| GoogleDocCreator object| GoogleTalkConstants object| HTPortal object| HelpBubbleConstants object| HighlightsPanelConstants object| HolidayUi object| HomeCalendarAjaxServlet object| HoverTooltipElement object| IFrameElement object| Ideas object| InlineEditConstants object| InlineHelp object| InlineScontrolElement object| InviterLookup object| InviterLookupMatch object| JSPDispatcher object| JigsawImport object| JigsawSearch object| Kb2Id object| KnowledgeSettingsUI object| ListView object| LiveAgentAddToTranscriptSearch object| LiveAgentAutoQuery object| LiveAgentConsoleAjaxServlet object| LiveAgentConstants object| LiveAgentFindOrCreate object| LiveChatButtonConstants object| LookupInputElement object| LookupUi object| LookupValidationServlet object| LookupsUi object| MCFilterPaneParams object| MCXHRParams object| MRUAutoCompleteServlet object| MWPicker object| MacroPage object| MailmergeTemplateSelectElementConst object| ManageableInfo object| MapServletParams object| MenuButtonElement object| MobilePushServiceTest object| MotifInputElementConst object| MouseOverElement object| MultiLookupInputElement object| MultiSelectList object| MultiUserCalendar object| MyCustomObjectConstants object| NewLayoutEditor object| NonUddKeyConstants object| OrganizerPage object| PersonalSetup object| PersonalSetupConstants object| PortalStyleConfigEditorConstants object| ProfileEditConstants object| ProfileListInlineEditConstants object| QuickTextAutoCompleteServlet object| RelatedListPrioritizationServlet object| RelatedListServlet object| RelatedListSuppressionServlet object| ReportChartMetadataServlet object| ReportConstants object| ReportsFch object| RequestInfo object| RoleTreeCookieConstants object| RtaImageServlet object| RuleFilterPageConstants object| ScheduleElement object| SchedulePage object| SchedulingUtils object| SchemaBuilder object| SchemaBuilderConfig object| SearchClickLogging object| SearchRelatedList object| SearchSettingsConstants object| SeascLogRecordHandler object| SectionElement object| ServiceDeskHotkeyEditor object| ServiceDeskPage object| SessionTimeServlet object| SetupSearchElement object| SetupTreeNodeConstants object| SideTabPreferenceServlet object| SidebarConstants object| SidetabConstants object| SlaProcessUi object| SoftphoneConstants object| SoftphoneLayoutEditorConstants object| SoftphoneMatchTypeEnum object| SoftphoneScreenPopTypeEnum object| StageManager object| SuggestedTimeProvider object| SummaryFieldConstants object| SummaryLayoutEditor object| SynonymConstants object| TabOrganizerConstants object| TabSetPageConstants object| TagConstants object| TagMode object| TaskMassAction object| TaskOwnerLookup object| TaskUi object| Territory2RuleLookup object| TimePickerInputElementConstants object| Udd object| UiData object| UnifiedSearchComponents object| UnifiedSearchUI object| UserDeactivate object| UserInterfaceUI object| ViralInviteSignupConstants object| VisualforceConstants object| WhoWhatQueue object| findSimilarQueryPage object| vaSelectElementConst object| UserContext object| TWEEN function| SfdcFramework function| LC object| Mustache function| Sizzle object| Sfdc number| data-uidSfdc function| picklist function| picklistForInlineEditing function| multiPicklist function| Bitset object| SfdcApp function| $ function| jQuery function| instanceOf function| webpackJsonpCoveo__temporary object| Coveo function| _ function| Globalize object| __core-js_shared__ function| __extends object| Coveo__temporary object| UITheme object| pkb_DetailCtlr function| coveoDoRenewAccessToken undefined| coveoRenewAccessTokenDeferred function| coveoRenewAccessToken function| coveoDoneRenewingAccessToken function| coveoGetCurrentAccessToken object| dataLayer function| coveoua object| coveoanalytics boolean| wasUseful string| articleNumb string| articleName1 string| articleNumber string| feedback undefined| disabledButtons function| setPositiveFeedback function| setNegativeFeedback function| detailsShow function| showPopUp function| noButtonWasClicked function| yesButtonWasClicked function| isCurrentPageSearchPage object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| gaplugins object| gaGlobal object| gaData

6 Cookies

Domain/Path Name / Value
.blackberry.com/ Name: _gid
Value: GA1.2.2097607489.1606919613
.blackberry.com/ Name: _ga
Value: GA1.2.246031505.1606919613
.blackberry.com/ Name: _gat_UA-42639814-3
Value: 1
.support.blackberry.com/ Name: _ga
Value: GA1.3.246031505.1606919613
.support.blackberry.com/ Name: _gat_UA-42639814-32
Value: 1
.support.blackberry.com/ Name: _gid
Value: GA1.3.2097607489.1606919613

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bb.blackberry.com
fonts.googleapis.com
fonts.gstatic.com
platform.cloud.coveo.com
static.cloud.coveo.com
stats.g.doubleclick.net
support.blackberry.com
usageanalytics.coveo.com
use.fontawesome.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
13.224.194.27
160.8.5.169
23.111.9.35
2a00:1450:4001:802::2004
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2a00:1450:400c:c0c::9b
34.198.51.30
35.174.78.146
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