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VISUAL CAPITALIST
RANKED: THE MOST RELIABLE CAR BRANDS IN THE U.S.
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VISUAL CAPITALIST
RANKED: THE MOST RELIABLE CAR BRANDS IN THE U.S.
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MISC
RANKED: THE MOST RELIABLE CAR BRANDS IN THE U.S.
Published
1 week ago
on
July 18, 2024
By
Marcus Lu
GRAPHICS/DESIGN:
* SAM PARKER
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See this visualization first on the Voronoi app.
Use This Visualization
RANKED: THE MOST RELIABLE CAR BRANDS IN THE U.S.
This was originally posted on our Voronoi app. Download the app for free on iOS
or Android and discover incredible data-driven charts from a variety of trusted
sources.
Reliability is one of the most important aspects to consider when buying a new
vehicle, especially as cars become ever more technologically complex.
In this graphic, we visualize the results of J.D. Power’s 2024 U.S. Vehicle
Dependability Study, which ranked automakers by the number of problems per 100
vehicles (PP100).
DATA AND METHODOLOGY
To come up with this ranking, J.D. Power collected responses from 30,595
original owners of 2021 model-year vehicles after three years of ownership.
Their study was fielded from August to November 2023, and covers nine categories
of problems:
* Exterior
* Seats
* The driving experience
* Climate
* Features/controls/displays
* Interior
* Infotainment
* Powertrain
* Driving Assistance
The data shown in this infographic is also listed in table below. Note that
Tesla was not included because it did not meet study award criteria.
BrandProblems per 100 Vehicles Lexus135 Toyota147 Buick149 Chevrolet174 MINI174
Porsche175 Mazda185 Kia187 BMW190 Dodge190 Jeep190 Average190 Cadillac196
Hyundai198 Subaru198 Nissan199
PreviousNext
From this dataset, we can declare Toyota and its luxury arm, Lexus, as the most
reliable car brands in the United States.
Compared to the other Japanese duos, Honda and Acura rank a distant 20th and
21st, with 206 and 216 PP100. Meanwhile, Nissan and Infiniti diverge, with the
former ranking 16th (199 PP100) and Infiniti at 23rd (219 PP100).
The least reliable automaker in this ranking is Chrysler, which was also the
only brand to surpass 300 problems per 100 vehicles. It’s worthy to note that
for the 2021 model year (basis of this study), Chrysler only offered two models:
the Pacifica/Voyager minivan, and the 300 sedan.
INFOTAINMENT SYSTEMS A MAJOR PAIN POINT
According to J.D. Power’s study, “Infotainment” was the most common type of
problem experienced by owners, with nearly twice as many problems as the
second-highest category, “Exterior”.
Within the Infotainment category, Android Auto and Apple CarPlay connectivity
was a frequent issue, as was built-in voice recognition.
SEE MORE AUTOMOTIVE GRAPHICS FROM VISUAL CAPITALIST
If you enjoyed this post, check out Charted: Automaker Sales by Region in 2023
to see which markets are the most important for major car brands.
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Related
Topics:CarsautomotivevolkswagenfordgmBMWChevrolethondatoyotaautomakerscar
brandsMercedes
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