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Menu * Solutions Solutions * Who We Serve Who We Serve * Why Choose Us Why Choose Us * About About * Resources Resources Schedule a 1:1 meeting Schedule a 1:1 meeting Patients Login Solutions * Electronic Health Records Electronic Health Records Electronic Health Records * Electronic Health Records Technology that supports clinical efficiency while keeping you ahead of industry change. * Mobile Capabilities Accomplish meaningful clinical work on the go from your mobile device. * Voice Solutions Save time and boost clinical efficiency with our fully integrated, hand-free products. * athenaOne The industry’s most adaptable, network-enabled suite of healthcare solutions. * See our EHR solution in action Learn how our technology makes documentation more efficient and keeps clinicians compliant without slowing them down. * Revenue Cycle Services Revenue Cycle Services Revenue Cycle Services * Revenue Cycle Services Drive efficiency through your entire revenue cycle, whatever your organization’s size. * Billing and Staff Productivity Booster Drive better RCM outcomes by gamifying your revenue cycle processes. * athenaOne The industry’s most adaptable, network-enabled suite of healthcare solutions. * See our Medical Billing solution in action Speed up your revenue cycle and improve financial outcomes with our cloud-based medical billing solution that identifies errors before they’re made and offers on-demand performance reporting. * Patient Engagement Patient Engagement Patient Engagement * Patient Engagement Stay connected with patients through every stage of their visit. * athenaOne The industry’s most adaptable, network-enabled suite of healthcare solutions. * See our Patient Engagement solution in action Reduce no-shows, empower patients to participate in their care, and build stronger patient-provider relationships throughout the continuum of care with athenaCommunicator. * Population Health Population Health Population Health * Population Health Coordinate care, engage patients, and manage populations of any size across multiple EHRs. * See Population Health in action Manage risk more safely by staying connected with patients and keeping them engaged with you and their healthcare. * Telehealth Telehealth Telehealth * athenaTelehealth A convenient and secure way to deliver virtual care to your patients. * See our Telehealth solution in action With integrated workflows and functionality that’s easy for both patients and providers, athenaTelehealth offers a safe and convenient virtual care solution as an alternative to in-person visits. * Platform Services Platform Services Platform Services * Platform Services Extend athenaOne with differentiated apps, exchange clinical data across systems, and effortlessly explore clinical and financial data. * Developer Portal Tools and resources to support building apps and interfaces to support them. * Marketplace Program Marketplace Program Marketplace Program * Our Marketplace Program Tailor your athenahealth experience to your organization’s specific needs with industry-leading solutions from our Marketplace. * Become a Partner Build end-to-end integrations using our robust library of APIs, and market them to the nation’s largest connected healthcare network. * Developer Portal Tools and resources to support building apps and interfaces to support them. * The athenahealth Marketplace Shop for apps and services that integrate with our solutions to optimize your workflows and experience. * Advisory Services Advisory Services Advisory Services * * Advisory Services Experts ready to help improve your workflows, performance, and ROI. * epocrates® epocrates® epocrates® * * epocrates® A powerful tool that provides vital clinical knowledge and supports medical decisions whenever you need it. * ELECTRONIC HEALTH RECORDS Technology that supports clinical efficiency while keeping you ahead of industry change. * MOBILE CAPABILITIES Accomplish meaningful clinical work on the go from your mobile device. * VOICE SOLUTIONS Save time and boost clinical efficiency with our fully integrated, hand-free products. * ATHENAONE The industry’s most adaptable, network-enabled suite of healthcare solutions. * See our EHR solution in action Learn how our technology makes documentation more efficient and keeps clinicians compliant without slowing them down. Watch video * REVENUE CYCLE SERVICES Drive efficiency through your entire revenue cycle, whatever your organization’s size. * BILLING AND STAFF PRODUCTIVITY BOOSTER Drive better RCM outcomes by gamifying your revenue cycle processes. * ATHENAONE The industry’s most adaptable, network-enabled suite of healthcare solutions. * See our Medical Billing solution in action Speed up your revenue cycle and improve financial outcomes with our cloud-based medical billing solution that identifies errors before they’re made and offers on-demand performance reporting. Watch video * PATIENT ENGAGEMENT Stay connected with patients through every stage of their visit. * ATHENAONE The industry’s most adaptable, network-enabled suite of healthcare solutions. * See our Patient Engagement solution in action Reduce no-shows, empower patients to participate in their care, and build stronger patient-provider relationships throughout the continuum of care with athenaCommunicator. Watch video * POPULATION HEALTH Coordinate care, engage patients, and manage populations of any size across multiple EHRs. * See Population Health in action Manage risk more safely by staying connected with patients and keeping them engaged with you and their healthcare. Watch video * ATHENATELEHEALTH A convenient and secure way to deliver virtual care to your patients. * See our Telehealth solution in action With integrated workflows and functionality that’s easy for both patients and providers, athenaTelehealth offers a safe and convenient virtual care solution as an alternative to in-person visits. Watch video * PLATFORM SERVICES Extend athenaOne with differentiated apps, exchange clinical data across systems, and effortlessly explore clinical and financial data. * Developer Portal Tools and resources to support building apps and interfaces to support them. Learn more * OUR MARKETPLACE PROGRAM Tailor your athenahealth experience to your organization’s specific needs with industry-leading solutions from our Marketplace. * BECOME A PARTNER Build end-to-end integrations using our robust library of APIs, and market them to the nation’s largest connected healthcare network. * DEVELOPER PORTAL Tools and resources to support building apps and interfaces to support them. * The athenahealth Marketplace Shop for apps and services that integrate with our solutions to optimize your workflows and experience. Visit the Marketplace * * Advisory Services Experts ready to help improve your workflows, performance, and ROI. Explore Advisory Services * * epocrates® A powerful tool that provides vital clinical knowledge and supports medical decisions whenever you need it. Explore epocrates Who We Serve * Who We Serve Who We Serve Who We Serve * Medical Practices * Internal and Family Medicine * Pediatrics * Cardiology * FQHC * Ob-Gyn * Urgent Care * Hospitals and Health Systems * Orthopedics * Gastroenterology * Behavioral Health * Payers * Member-Centric Organizations * Start-ups * Ancillary Service Organizations * MEDICAL PRACTICES * INTERNAL AND FAMILY MEDICINE * PEDIATRICS * CARDIOLOGY * FQHC * OB-GYN * URGENT CARE * HOSPITALS AND HEALTH SYSTEMS * ORTHOPEDICS * GASTROENTEROLOGY * BEHAVIORAL HEALTH * PAYERS * MEMBER-CENTRIC ORGANIZATIONS * START-UPS * ANCILLARY SERVICE ORGANIZATIONS Why Choose Us * Increase Revenue Increase Revenue Increase Revenue * Increase Revenue Grow your revenue by adding a partner that’s aligned with driving your success. Leverage our expertise, network, technology, and data-driven insights, and surpass your goals. * A partner that’s invested in your future Meet some customers who have realized stronger financial performances after partnering with athenahealth. Hear why they believe we’re stronger together. * Cost and Value Cost and Value Cost and Value * Cost and Value Most healthcare software costs more than the price tag suggests – and delivers far less than promised. Since we only get paid when you do, you know your success is our top priority. * Get more value from your healthcare IT Learn how to identify the total costs of ownership in IT investments including labor, operating, and opportunity costs. * The athenahealth Network The athenahealth Network The athenahealth Network * * Improve your data, insights, and capabilities through connectivity Make it easier to deliver high-quality care and optimize your revenue cycle with connections that span the healthcare ecosystem. See how our network can help your organization achieve its full potential. * Master MACRA and MIPS Master MACRA and MIPS Master MACRA and MIPS * * Understanding every change, so you don't have to We anticipate healthcare industry change on the horizon and propose the best measures for you. And because updates can be pushed out across the network overnight, you’ll always be prepared. * Customer Support Customer Support Customer Support * * Support that prepares you for success Get the foundational training to feel prepared from day one, live support when you need it most, and the personalized assistance to achieve your short and long-term goals. * Interoperability Interoperability Interoperability * Interoperability Open data exchange is only the first step in healthcare interoperability. Our technology goes a step further, curating data for seamless integration directly into your workflows—so it’s within reach when you need it. * Clinical interoperability requires a single record—not a single system. Exchange data that’s curated for seamless integration directly into your workflows. * Improved Efficiency Improved Efficiency Improved Efficiency * * You’re never left to fend for yourself With expert back-office teams and automation, we take on your administrative work—at speed, at scale, and more efficiently than any one organization possibly could. * INCREASE REVENUE Grow your revenue by adding a partner that’s aligned with driving your success. Leverage our expertise, network, technology, and data-driven insights, and surpass your goals. * A partner that’s invested in your future Meet some customers who have realized stronger financial performances after partnering with athenahealth. Hear why they believe we’re stronger together. Watch the video * COST AND VALUE Most healthcare software costs more than the price tag suggests – and delivers far less than promised. Since we only get paid when you do, you know your success is our top priority. * Get more value from your healthcare IT Learn how to identify the total costs of ownership in IT investments including labor, operating, and opportunity costs. Read the whitepaper * * Improve your data, insights, and capabilities through connectivity Make it easier to deliver high-quality care and optimize your revenue cycle with connections that span the healthcare ecosystem. See how our network can help your organization achieve its full potential. Explore the benefits of joining our network * * Understanding every change, so you don't have to We anticipate healthcare industry change on the horizon and propose the best measures for you. And because updates can be pushed out across the network overnight, you’ll always be prepared. Learn more about our approach to managing healthcare regulations * * Support that prepares you for success Get the foundational training to feel prepared from day one, live support when you need it most, and the personalized assistance to achieve your short and long-term goals. Learn more about our approach to customer support * INTEROPERABILITY Open data exchange is only the first step in healthcare interoperability. Our technology goes a step further, curating data for seamless integration directly into your workflows—so it’s within reach when you need it. * Clinical interoperability requires a single record—not a single system. Exchange data that’s curated for seamless integration directly into your workflows. Read the whitepaper * * You’re never left to fend for yourself With expert back-office teams and automation, we take on your administrative work—at speed, at scale, and more efficiently than any one organization possibly could. Learn more about how we improve efficiency About * Who We Are Who We Are Who We Are * * Helping shape the future of healthcare We partner with healthcare organizations of all sizes and provide them with the technology, insights, and expertise to help them drive better clinical and financial results. * Careers Careers Careers * Careers at athenahealth Help us make the healthcare system healthier for everyone. * Culture We’re collaborative and strive to build inclusion into all we do. * Teams Get to know the teams that bring our work to life. * Locations Our offices span the U.S. and India. Find the closest one to you. * Student opportunities Solve real business challenges, and experience our culture firsthand. * Ready to join the team? 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Our efforts currently include philanthropy, volunteering, donations, and supporting STEM education opportunities. * Leadership Leadership Leadership * * Our Leadership Team Meet the dedicated professionals leading us in our pursuit of delivering accessible, high-quality, and sustainable healthcare for all. * Contact Us Contact Us Contact Us * Contact us * Our Headquarters * Sales * Customers * Patients * * Helping shape the future of healthcare We partner with healthcare organizations of all sizes and provide them with the technology, insights, and expertise to help them drive better clinical and financial results. Learn more about athenahealth * CAREERS AT ATHENAHEALTH Help us make the healthcare system healthier for everyone. * CULTURE We’re collaborative and strive to build inclusion into all we do. * TEAMS Get to know the teams that bring our work to life. * LOCATIONS Our offices span the U.S. and India. Find the closest one to you. * STUDENT OPPORTUNITIES Solve real business challenges, and experience our culture firsthand. * Ready to join the team? Help us create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Explore athenahealth jobs * THE NEWSROOM From media mentions to relevant data-driven insights, this is the home of athenahealth in the news. * PRESS RELEASES Read the latest on how we’re helping support sustainable healthcare for all. * NEWS Browse the latest athenahealth related headlines. * DATA INSIGHTS Knowledge gleaned from the largest, single, connected network in healthcare. * GOVERNMENT RELATIONS Read our comments on current proposals for healthcare-related legislation. * PRESS KIT Get up-to-speed on the history, people, and vision of athenahealth. * * Helping expand healthcare accessibility for all athenaGives is our social impact platform for supporting expanded access to high-quality healthcare for everyone. Our efforts currently include philanthropy, volunteering, donations, and supporting STEM education opportunities. Explore the athenaGives program * * Our Leadership Team Meet the dedicated professionals leading us in our pursuit of delivering accessible, high-quality, and sustainable healthcare for all. Meet the team * CONTACT US For contact information and answers to frequently asked questions. * OUR HEADQUARTERS We’re located at 311 Arsenal Street, Watertown, MA 02472. * SALES Answers to FAQs about our products and pricing. * CUSTOMERS For current customers with athenaNet issues or who are seeking support. * PATIENTS If you’re looking for your patient portal, you’ll need to get the correct web address by contacting your medical provider directly. 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Explore our Webinars * * Case Studies Hub See how practices are going from surviving to thriving with the help of our solutions. Read our Case Studies * * Whitepapers Strategies for improving your healthcare outcomes and business performance based on insights from the industry’s largest, single, connected network. Read our Whitepapers Infographic HOW PHYSICIANS' ATTITUDES ON THE HEALTHCARE INDUSTRY DIFFER BY SPECIALTY July 1, 2022 The following is based on athenahealth’s Physician Sentiment Survey: a sample of 743 practicing physicians across specialties who completed an athenahealth survey conducted by Harris Poll in January 2022, in addition to 15 in-depth qualitative interviews with survey respondents. Physicians are split into two categories when it comes to their opinions on the state of healthcare: those who report being optimistic about the future of medicine (healthcare optimists) and those who do not (healthcare pessimists). While there is overlap between certain specialties, organizations, burnout rates, and attitudes, none of it is mutually exclusive. WHAT IS DRIVING PHYSICIANS’ PERSPECTIVES? HOW WILL THEIR OUTLOOKS IMPACT THE INDUSTRY TOMORROW? With observationally collected data, it’s hard to demonstrate a causal relationship between the experience of burnout, organizational factors, and individual physicians’ outlook on the future of healthcare. Causal or not, we know these factors are related — further understanding how they are related, and in which direction, will be crucial in improving the working experience of all physicians. A SOLUTION? BETTER CONNECTIVITY… STARTING WITH EHRS. Physicians across the board have one thing in common: they all interact with one or more EHRs. While better connectivity isn’t a cure-all for physician pessimism, take a look at what physicians report wanting from their EHRs. Do they believe change is possible? Improved data connectivity between systems is one of two top physician recommendations that would improve the quality of healthcare they can provide. Across healthcare optimists and pessimists, nine out of ten physicians agree that better data about their patients would give them more confidence in their ability to support patient needs. More data without better management risks increasing already high rates of information overload. Physicians need better, simplified workflows that curate the most important information while helping them with documentation to meet quality, regulatory, and payer standards. It isn’t news that physicians are overwhelmed by excessive documentation and administrative requirements. What can improve these burnout rates? Our research revealed that when an organization doesn’t take steps to reduce burnout, its physicians are more likely to cite bureaucratic tasks as a consistent cause of burnout. They’re also nearly… If organizations take steps to reduce the administrative burden caused by government regulations, data suggests they may modulate physician burnout levels. Where to start? Establishing better cross-EHR patient data connections. BETTER CONNECTIONS MAY CONVERT HEALTHCARE PESSIMISTS TO HEALTHCARE OPTIMISTS. As a result of the myriad pressures on healthcare professionals, physicians are divided on where the industry is headed, with just over half (52%) saying they are pessimistic about the future of U.S. healthcare and only 48% expressing optimism. Overall, physicians are optimistic that a wholly connected system will be achieved at some point during their careers, with 71% of younger physicians (age 50 or younger) having a brighter outlook than older physicians (age 50 or older). If a wholly connected system is what brightens physicians’ outlooks, it looks like we’re beginning to tip the scale. close Want to hear more? 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