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Amazon Elastic TranscoderEasy-to-use scalable media transcoding
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Amazon Nimble StudioBuild a digital content creation studio
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AWS Elemental MediaLiveConvert live video content
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AWS Elemental MediaTailorVideo personalization and monetization
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AWS Thinkbox DeadlineAWS Thinkbox Deadline: Render farm manager
AWS Thinkbox FrostAWS Thinkbox Frost: Create particle meshes faster
AWS Thinkbox KrakatoaAWS Thinkbox Krakatoa: Render production-grade volumetrics
AWS Thinkbox SequoiaAWS Thinkbox Sequoia: Point cloud data geometry
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Networking & Content Delivery
Amazon VPCIsolated cloud resources
Amazon VPC LatticeSimplify service-to-service connectivity, security, and
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Amazon API GatewayBuild, deploy, and manage APIs
Amazon CloudFrontGlobal content delivery network
Amazon Route 53Scalable domain name system (DNS)
AWS App MeshMonitor and control microservices
AWS Cloud MapService discovery for cloud resources
AWS Cloud WANEasily build, manage, and monitor global wide area networks
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PRIVACY NOTICE
LAST UPDATED: SEPTEMBER 22, 2023
To see prior version, click here.
This Privacy Notice describes how we collect and use your personal information
in relation to AWS websites, applications, products, services, events, and
experiences that reference this Privacy Notice (together, “AWS Offerings”).
This Privacy Notice does not apply to the “content” processed, stored, or hosted
by our customers using AWS Offerings in connection with an AWS account. See the
agreement governing your access to your AWS account and the AWS Data Privacy FAQ
for more information about how we handle content and how our customers can
control their content through AWS Offerings. This Privacy Notice also does not
apply to any products, services, websites, or content that are offered by third
parties or have their own privacy notice.
* Personal Information We Collect
* How We Use Personal Information
* Cookies
* How We Share Personal Information
* Location of Personal Information
* How We Secure Information
* Access and Choice
* Children’s Personal Information
* Third Party Sites and Services
* Retention of Personal Information
* Contacts, Notices, and Revisions
* EU-US and Swiss-US Data Privacy Framework
* Additional Information for Certain Jurisdictions
* Examples of Information Collected
PERSONAL INFORMATION WE COLLECT
We collect your personal information in the course of providing AWS Offerings to
you.
Here are the types of information we gather:
* Information You Give Us: We collect any information you provide in relation
to AWS Offerings. Click here to see examples of information you give us.
* Automatic Information: We automatically collect certain types of information
when you interact with AWS Offerings. Click here to see examples of
information we collect automatically.
* Information from Other Sources: We might collect information about you from
other sources, including service providers, partners, and publicly available
sources. Click here to see examples of information we collect from other
sources.
HOW WE USE PERSONAL INFORMATION
We use your personal information to operate, provide, and improve AWS Offerings.
Our purposes for using personal information include:
* Provide AWS Offerings: We use your personal information to provide and
deliver AWS Offerings and process transactions related to AWS Offerings,
including registrations, subscriptions, purchases, and payments.
* Measure, Support, and Improve AWS Offerings: We use your personal information
to measure use of, analyze performance of, fix errors in, provide support
for, improve, and develop AWS Offerings.
* Recommendations and Personalization: We use your personal information to
recommend AWS Offerings that might be of interest to you, identify your
preferences, and personalize your experience with AWS Offerings.
* Comply with Legal Obligations: In certain cases, we have a legal obligation
to collect, use, or retain your personal information. For example, we collect
bank account information from AWS Marketplace sellers for identity
verification.
* Communicate with You: We use your personal information to communicate with
you in relation to AWS Offerings via different channels (e.g., by phone,
email, chat) and to respond to your requests.
* Marketing: We use your personal information to market and promote AWS
Offerings.
* Fraud and Abuse Prevention and Credit Risks: We use your personal information
to prevent and detect fraud and abuse in order to protect the security of our
customers, AWS, and others. We may also use scoring methods to assess and
manage credit risks.
* Purposes for Which We Seek Your Consent: We may also ask for your consent to
use your personal information for a specific purpose that we communicate to
you.
COOKIES
To enable our systems to recognize your browser or device and to provide,
market, and improve AWS Offerings, we and approved third parties use cookies and
other identifiers. For more information about cookies and how we use them,
please read our Cookie Notice.
HOW WE SHARE PERSONAL INFORMATION
Information about our customers is an important part of our business and we are
not in the business of selling our customers’ personal information to others. We
share personal information only as described below and with Amazon.com, Inc. and
the affiliates that Amazon.com, Inc. controls that are either subject to this
Privacy Notice or follow practices at least as protective as those described in
this Privacy Notice.
* Transactions Involving Third Parties: We make available to you services,
software, and content provided by third parties for use on or through AWS
Offerings. You can tell when a third party is involved in your transactions,
and we share information related to those transactions with that third party.
For example, you can order services, software, and content from sellers using
the AWS Marketplace and we provide those sellers information to facilitate
your subscription, purchases, or support.
* Third-Party Service Providers: We employ other companies and individuals to
perform functions on our behalf. Examples include: delivering AWS hardware,
sending communications, processing payments, assessing credit and compliance
risks, analyzing data, providing marketing and sales assistance (including
advertising and event management), conducting customer relationship
management, and providing training. These third-party service providers have
access to personal information needed to perform their functions, but may not
use it for other purposes. Further, they must process that information in
accordance with this Privacy Notice and as permitted by applicable data
protection law.
* Business Transfers: As we continue to develop our business, we might sell or
buy businesses or services. In such transactions, personal information
generally is one of the transferred business assets but remains subject to
the promises made in any pre-existing Privacy Notice (unless, of course, the
individual consents otherwise). Also, in the unlikely event that AWS or
substantially all of its assets are acquired, your information will of course
be one of the transferred assets.
* Protection of Us and Others: We release account and other personal
information when we believe release is appropriate to comply with the law,
enforce or apply our terms and other agreements, or protect the rights,
property, or security of AWS, our customers, or others. This includes
exchanging information with other companies and organizations for fraud
prevention and detection and credit risk reduction.
* At Your Option: Other than as set out above, you will receive notice when
personal information about you might be shared with third parties, and you
will have an opportunity to choose not to share the information.
LOCATION OF PERSONAL INFORMATION
Amazon Web Services, Inc. is located in the United States, and our affiliated
companies are located throughout the world. Depending on the scope of your
interactions with AWS Offerings, your personal information may be stored in or
accessed from multiple countries, including the United States. Whenever we
transfer personal information to other jurisdictions, we will ensure that the
information is transferred in accordance with this Privacy Notice and as
permitted by applicable data protection laws.
HOW WE SECURE INFORMATION
At AWS, security is our highest priority. We design our systems with your
security and privacy in mind.
* We maintain a wide variety of compliance programs that validate our security
controls. Click here to learn more about our compliance programs.
* We protect the security of your information during transmission to or from
AWS websites, applications, products, or services by using encryption
protocols and software.
* We follow the Payment Card Industry Data Security Standard (PCI DSS) when
handling credit card data.
* We maintain physical, electronic, and procedural safeguards in connection
with the collection, storage, and disclosure of personal information. Our
security procedures mean that we may request proof of identity before we
disclose personal information to you.
ACCESS AND CHOICE
You can view, update, and delete certain information about your account and your
interactions with AWS Offerings. Click here for a list of examples of
information that you can access. If you cannot access or update your information
yourself, you can always contact us for assistance.
You have choices about the collection and use of your personal information. Many
AWS Offerings include settings that provide you with options as to how your
information is being used. You can choose not to provide certain information,
but then you might not be able to take advantage of certain AWS Offerings.
* Account Information: If you want to add, update, or delete information
related to your account, please go to the AWS Management Console. When you
update or delete any information, we usually keep a copy of the prior version
for our records.
* Communications: If you do not want to receive promotional messages from us,
please unsubscribe or adjust your communication preferences in the AWS
Management Console or the AWS Email Preference Center. If you do not want to
receive in-app notifications from us, please adjust your notification
settings in the app or your device.
* Cookies Preferences: You can change your cookie preferences on AWS sites at
any time by clicking Cookie Preferences in the footer of the AWS site. You
can also manage cookies through your browser settings. The "Help" feature on
most browsers and devices will tell you how to remove cookies from your
device, how to prevent your browser or device from accepting new cookies, how
to have the browser notify you when you receive a new cookie, or how to
disable cookies altogether.
* Sellers and Amazon Partners: Sellers and Amazon Partner Network members can
add, update, or delete information in the AWS Marketplace and APN Partner
Central, respectively.
CHILDREN’S PERSONAL INFORMATION
We don’t provide AWS Offerings for purchase by children. If you’re under 18, you
may use AWS Offerings only with the involvement of a parent or guardian.
THIRD PARTY SITES AND SERVICES
AWS Offerings may embed content provided by others or include links to other
websites and applications. These companies may collect information about you
when you interact with their content or services. We are not responsible for the
practices of these companies. Please consult their privacy policies to learn
about their data practices.
RETENTION OF PERSONAL INFORMATION
We keep your personal information to enable your continued use of AWS Offerings,
for as long as it is required in order to fulfill the relevant purposes
described in this Privacy Notice, as may be required by law (including for tax
and accounting purposes), or as otherwise communicated to you. How long we
retain specific personal information varies depending on the purpose for its
use, and we will delete your personal information in accordance with applicable
law.
CONTACTS, NOTICES, AND REVISIONS
If you have any concerns about privacy at AWS, please contact us with a thorough
description, and we will try to resolve the issue for you.
For any prospective or current customers of Amazon Web Services, Inc., our
mailing address is: Amazon Web Services, Inc., 410 Terry Avenue North, Seattle,
WA 98109-5210, ATTN: AWS Legal
Contact details for specific jurisdictions including the European Economic Area,
the UK and Switzerland, can be found in “Additional Information for Certain
Jurisdictions” below.
If you interact with AWS Offerings on behalf of or through your organization,
then your personal information may also be subject to your organization’s
privacy practices, and you should direct privacy inquiries to your organization.
Our business changes constantly, and our Privacy Notice may also change. You
should check our website frequently to see recent changes. You can see the date
on which the latest version of this Privacy Notice was posted. Unless stated
otherwise, our current Privacy Notice applies to all personal information we
have about you and your account. We stand behind the promises we make, however,
and will never materially change our policies and practices to make them less
protective of personal information collected in the past without informing
affected customers and giving them a choice.
EU-US AND SWISS-US DATA PRIVACY FRAMEWORK
Amazon Web Services, Inc. participates in the EU-US Data Privacy Framework, the
UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy
Framework*. Click here to learn more.
*We will not rely on the Swiss-US Data Privacy Framework or the UK Extension to
the EU-US Data Privacy Framework until they enter into force, but we adhere to
their required commitments in anticipation of their doing so.
ADDITIONAL INFORMATION FOR CERTAIN JURISDICTIONS
We provide additional information about our controllers and data protection
officers (as applicable), the privacy, collection, and use of personal
information of prospective and current customers of AWS Offerings located in
certain jurisdictions.
* Brazil
Controller of Personal Information. When Amazon AWS Serviços Brasil Ltda. is
the provider of an AWS Offering, Amazon AWS Serviços Brasil Ltda., A.
Presidente Juscelino Kubitschek, 2.041, Torre E - 18th and 19th Floors, Vila
Nova Conceicao, Sao Paulo, is the data controller of personal information
collected or processed through the AWS Offering. The data protection officer
for Amazon AWS Serviços Brasil Ltda. can be contacted at
aws-brasil-privacy@amazon.com.
Processing. We process your personal information on one or more of the
following legal bases:
* as necessary to enter into a contract with you or a legal entity you
represent, to perform our contractual obligations, to provide AWS
Offerings, to respond to requests from you, or to provide customer
support;
* where we have a legitimate interest, as described in this Privacy Notice
(see How We Use Personal Information above);
* as necessary to comply with relevant law and legal obligations, including
to respond to lawful requests and orders; or
* with your consent.
Your Rights. Subject to applicable law, you have the right to:
* ask whether we hold personal information about you and request copies of
such personal information and information about how it is processed;
* request that inaccurate personal information is corrected;
* request deletion of personal information that is no longer necessary for
the purposes underlying the processing, processed based on withdrawn
consent, or processed in non-compliance with applicable legal
requirements;
* request us to restrict the processing of personal information where the
processing is inappropriate;
* object to the processing of personal information;
* request portability of personal information that you have provided to us
(which does not include information derived from the collected
information), where the processing of such personal information is based
on consent or a contract with you and is carried out by automated means;
and
* request information about the possibility of refusing consent and the
consequences of doing so.
If you wish to do any of these things and you are an AWS customer, please
contact us here. If you are not an AWS customer, please contact us here or at
the address under Controller of Personal Information above.
You can also file a complaint with Brazil’s National Data Protection
Authority (ANPD) through its official channels.
When you consent to our processing your personal information for a specified
purpose, you may withdraw your consent at any time, and we will stop any
further processing of your data for that purpose.
Transfers outside of Brazil. When we transfer your personal information
outside Brazil, we do so in accordance with the terms of this Privacy Notice
and applicable data protection law.
* Canada
Your Rights. Subject to applicable law, you have the right to:
* ask whether we hold personal information about you and request copies of
such personal information and information about how it is processed;
* request that inaccurate personal information is corrected;
* request deletion of personal information that is no longer necessary for
the purposes underlying the processing, processed based on withdrawn
consent, or processed in non-compliance with applicable legal
requirements; and
* lodge a complaint with us regarding our practices related to your personal
information.
If you wish to do any of these things and you are an AWS customer, please
contact us. If you are not an AWS customer, please contact us here or by mail
at 120 Bremner Blvd, 26th Floor, Toronto, Ontario, M5J 0A8, Canada, ATTN: AWS
Canada Legal. Further, the Amazon Web Services Canada, Inc. Privacy Officer
can be contacted at aws-canada-privacy@amazon.com or by mail at the address
noted above.
When you consent to our processing your personal information for a specified
purpose, you may withdraw your consent at any time, and we will stop any
further processing of your data for that purpose.
* Costa Rica
Your Rights. With respect to data collected and processed by Amazon Web
Services Costa Rica (“AWS Costa Rica”), you have the rights of access,
rectification, erasure, restriction, or complaint. When you consent to AWS
Costa Rica processing your personal information for a specified purpose, you
may withdraw your consent at any time and AWS Costa Rica will stop any
further processing of your data for that purpose.
If you wish to do any of these things and you are an AWS customer, please
contact us. If you are not an AWS customer, please contact us at Zona Franca
America, Edificio C7. 600 norte de Plaza Real Cariari, sobre la paralela a la
Autopista General Cañas. San Francisco de Heredia, Costa Rica.
* European Economic Area, UK, and Switzerland
Controller of Personal Information. When Amazon Web Services EMEA SARL is the
provider of an AWS Offering, Amazon Web Services EMEA SARL, 38 Avenue John F.
Kennedy, L-1855, Luxembourg, is the data controller of personal information
collected or processed through the AWS Offering.
Amazon Web Services EMEA SARL is also the authorized representative of Amazon
Web Services, Inc. in the EEA.
Processing. We process your personal information on one or more of the
following legal bases:
* as necessary to enter into a contract with you or a legal entity you
represent, to perform our contractual obligations, to provide AWS
Offerings, to respond to requests from you, or to provide customer
support;
* where we have a legitimate interest, as described in this Privacy Notice
(see How We Use Personal Information above);
* as necessary to comply with relevant law and legal obligations, including
to respond to lawful requests and orders; or
* with your consent.
Information We Retain After Your Account is Closed.
* If you decide to terminate your agreement and close your AWS account, we
will retain your content for a period of up to 90 days after account
closure, during which you may still access part of the AWS Management
Console in order to retrieve your billing documents and to contact
customer support. During this period, you may also decide to reopen your
AWS account. At the end of this period, we will delete any content
remaining in your account.
* After account closure, we may need to keep certain information for an
additional period of time for legal and legitimate business purposes. For
example, we may retain personal information such as your contact
information (e.g., name, email address, physical address) and any invoices
that AWS has sent to you (e.g., record of purchases, applicable discounts,
and tax information) for tax and accounting purposes. If applicable, AWS
may also retain records of communications with you, as well as relevant
logs (e.g., a log of your account closure) for dispute resolution
purposes. We further may keep records for preventing fraud and ensuring
security, for example in case of misuse of our services or violation of
our terms.
Your Rights. Subject to applicable law, you have the right to:
* ask whether we hold personal information about you and request copies of
such personal information and information about how it is processed;
* request that inaccurate personal information is corrected;
* request deletion of personal information that is no longer necessary for
the purposes underlying the processing, processed based on withdrawn
consent, or processed in non-compliance with applicable legal
requirements;
* request us to restrict the processing of personal information where the
processing is inappropriate;
* object to the processing of personal information; and
* request portability of personal information that you have provided to us
(which does not include information derived from the collected
information), where the processing of such personal information is based
on consent or a contract with you and is carried out by automated means.
Questions and Contacts. If you wish to do any of these things or have a
data-protection related question, and you are an AWS customer, please contact
us here. If you are not an AWS customer, please contact us here.
The data protection officer for Amazon Web Services EMEA SARL can be
contacted at aws-EU-privacy@amazon.com.
You can also lodge a complaint with our principal supervisory authority, the
Commission Nationale pour la Protection des Données in Luxembourg, or with a
local authority.
When you consent to our processing your personal information for a specified
purpose, you may withdraw your consent at any time, and we will stop any
further processing of your data for that purpose.
Cookies. Please refer to our Cookie Notice.
Transfers outside of the EEA. When we transfer your personal information
outside the EEA we do so in accordance with the terms of this Privacy Notice
and applicable data protection law.
* India
For any prospective or current customers of Amazon Web Services India Private
Limited (formerly known as Amazon Internet Services Private Limited), our
mailing address is: Amazon Web Services India Private Limited, Block E, 14th
Floor, Unit Nos. 1401 to 1421, International Trade Tower, Nehru Place, New
Delhi, Delhi 110019, India, ATTN: AWS India Legal.
* Japan
Controller of Personal Information
Any personal information provided to or gathered by Amazon Web Services Japan
G.K. is controlled primarily by Amazon Web Services Japan G.K., 3-1-1
Kamiosaki, Shinagawa-ku, Tokyo 141-0021 JAPAN. Any personal information
collected by Amazon Web Services, Inc. is controlled primarily by Amazon Web
Services, Inc.
Use of Personal Information
We jointly use your personal information for such purposes as described in
this Privacy Notice with domestic and foreign affiliates that Amazon.com,
Inc. controls, including Amazon Web Services, Inc., Amazon Web Services Japan
G.K., Amazon Web Services EMEA SARL, and other global entities that either
are subject to this Privacy Notice or follow practices at least as protective
as those described in this Privacy Notice. Jointly used personal information
includes personal information described under “Personal Information We
Collect” and “Example of Information Collected” above. Amazon Web Services,
Inc. is the business operator primarily responsible for managing jointly used
personal information.
We share personal information with third parties only to the extent described
under “How We Share Personal Information” above and in accordance with the
Act on Protection of Personal Information.
When we share your personal information with third parties outside of Japan,
such as sellers of products on AWS Marketplace and sponsors of AWS events, we
require the recipients to adopt personal information security measures to
protect your personal information.
Please see here for information on the countries where third parties may be
located, and the applicable data privacy laws and data protection systems in
these countries.
Your Rights
You may have the right to request access to or delete your personal
information in accordance with applicable law. If you wish to submit a data
subject access request, please contact us (for AWS customers) or contact
us at our mailing address, Amazon Web Services Japan G.K., 3-1-1 Kamiosaki,
Shinagawa-ku, Tokyo 141-0021 JAPAN, ATTN: AWS Japan Legal (for current or
prospective customers of Amazon Web Services Japan G.K. and non-customers in
Japan).
* Malaysia
A Bahasa Malaysia translation of this Privacy Notice can be found here.
* Nigeria
Controller of Personal Information. With respect to personal information
provided to Amazon Web Services Nigeria Limited, located at 3-5 Sinari
Daranijo Street, Off Ajose Adeogun, Victoria Island, Lagos, Nigeria (“AWS
Nigeria”), AWS Nigeria is the data controller.
Your Rights. Subject to applicable law, you have the right to:
* ask whether we hold personal information about you and request copies of
such personal information and information about how it is processed;
* request that inaccurate personal information is corrected;
* request deletion of personal information that is no longer necessary for
the purposes underlying the processing, processed based on withdrawn
consent, or processed in non-compliance with applicable legal
requirements;
* request us to restrict the processing of personal information where the
processing is inappropriate;
* object to the processing of personal information;
* request portability of personal information that you have provided to us
(which does not include information derived from the collected
information), where the processing of such personal information is based
on consent or a contract with you and is carried out by automated means;
and
* request information about the possibility of refusing consent and the
consequences of doing so.
If you wish to do any of these things and you are an AWS Nigeria customer,
please contact us here. If you are not an AWS customer, please contact us
here.
You can also file a complaint with Nigeria’s National Information Technology
Development Agency through its official channels.
When you consent to our processing your personal information for a specified
purpose, you may withdraw your consent at any time, and we will stop any
further processing of your data for that purpose.
* Peru
Controller of Personal Information. With respect to personal information
provided to Amazon Web Services Peru S.R.L., located at Av. Jorge Basadre 349
San Isidro, Lima (“AWS Peru”), AWS Peru is the data controller and the
personal data bank holder of the following data banks: customers, prospective
customers, and vendors.
Personal Information. Depending on how you engage with AWS Peru, we may
process one or more of the following kinds of personal information: name,
identity card number, Tax ID, contact information (such as address,
telephone, email address), profession, banking and credit card details, and
physical or electronic signature. For more information about the personal
information that we collect, click here.
Your Rights. Subject to applicable law, you have the right to:
* ask whether we hold personal information about you and request copies of
such personal information and information about how it is processed;
* request that inaccurate personal information is corrected;
* request deletion of personal information that is no longer necessary for
the purposes underlying the processing, processed based on withdrawn
consent, or processed in non-compliance with applicable legal
requirements;
* request us to restrict the processing of personal information where the
processing is inappropriate;
* object to the processing of personal information; and
* exercise any other rights afforded by the Peruvian Personal Data
Protection Regulations.
If you wish to do any of these things and you are an AWS Peru customer,
please contact us here. If you are not an AWS customer, please contact us
here or at the address under Controller of Personal Information above.
You can also file a complaint before the Peruvian National Data Protection
Authority through its official channels.
Data Processors and Transfers to Third Parties. We may share your personal
information as described in this Privacy Notice and as permitted by the
Peruvian Personal Data Protection Regulations, including to Amazon Web
Services Inc., located at 410 Terry Avenue North, Seattle, WA 98109-5210,
United States of America, for the purposes of providing services and engaging
in marketing, business development, and sales efforts with respect to cloud
services that Amazon Web Services, Inc. sells globally; and enabling the
provision of data hosting, storage, and processing by Amazon Web Services,
Inc. as AWS Peru’s data processor.
* Philippines
With respect to personal information provided to Amazon Web Services
Philippines, Inc. (“AWS Philippines”), you may contact the Data Protection
Officer (“DPO”) and Data Compliance Officer for Privacy (“COP”) here if you
are an AWS Philippines customer. If you are not an AWS customer, you may
contact the DPO and COP at 21st floor Arthaland Century Pacific Tower, 5th
Avenue 1634 Bonifacio Global City, Taguig, Philippines.
* South Africa
Controller of Personal Information. With respect to personal information
provided to Amazon Web Services South Africa Proprietary Limited, located at
Wembley Square 2, 134 Solan Road, Gardens, Cape Town, 8001 (“AWS South
Africa”), AWS South Africa is the responsible party.
Your Rights. Subject to applicable law, you have the right to:
* request that inaccurate personal information is corrected;
* request deletion of personal information that is no longer necessary for
the purposes underlying the processing, processed based on withdrawn
consent, or processed in non-compliance with applicable legal
requirements;
* object, at any time to the processing of your personal information for
purposes of direct marketing other than direct marketing by means of
unsolicited electronic communications from AWS which is prohibited unless
you give consent to receive such direct marketing;
* object, at any time (at which point we will cease processing of your
personal information), to the processing of your personal information if
you feel the processing of that personal information is not necessary for
protection of your legitimate interest/s; proper performance of a public
law duty by a public body; or pursuance of the legitimate interests of AWS
or of a third party to whom the information is supplied; and
* to submit a complaint to the Information Regulator of South Africa
regarding interference with the protection of your personal information.
If you wish to do any of these things and you are an AWS South Africa
customer, please contact us here. If you are not an AWS customer, please
contact us here or at the address under Controller of Personal Information
above.
The Information Regulator Contact Details. The Information Regulator of South
Africa is located at: JD House, 27 Stiemens Street, Braamfontein,
Johannesburg, 2001. P.O. Box 31533, Braamfontein, Johannesburg, 2017. You may
direct general enquiries by email to: enquiries@inforegulator.org.za. You may
direct complaints by email to: POPIAComplaints@inforegulator.org.za.
* South Korea
AWS does not knowingly collect personal information from children under the
age of 14 without the consent of the child's parent or guardian.
How We Share Personal Information
AWS may share personal information as described in this Privacy Notice,
including with affiliates of Amazon Web Services, Inc.
AWS has contracts in place with the following third party service provider(s)
(delegatees) to perform functions on behalf of AWS in Korea, and they may
have access to your personal information as needed to perform their functions
described below:
Name of Party
Description of Function
BusinessOnCommunication Co., ltd.
Payment invoicing
Marketo
Customer communications
NHN KCP Corp.
Payment instrument processing and invoicing
Paymentech
Payment instrument processing
Salesforce
Customer relationship management
General Agent
Domestic agent
The details of delegation for event management can be found on the relevant
event page.
AWS may share your personal information with the following third party
service provider(s) outside of Korea as described below:
Name of Party (Contact Information)
Country
Transferred Items
Purpose of Transfer
Date and Method of Transfer
Period of Retention
Marketo
(privacyofficer@marketo.com)
United States
Personal information as described in this Privacy Notice
Customer communications
Transmission of data through information network as needed
As disclosed in the Privacy Notice
Salesforce
(privacy@salesforce.com)
United States
Personal information as described in this Privacy Notice
Customer Relationship Management
Transmission of data through information network as needed
As disclosed in the Privacy Notice
Paymentech
(+1-800-935-9935)
United States
Personal information as described in this Privacy Notice
Payment Instrument Processing
Transmission of data through information network as needed
As disclosed in the Privacy Notice
Deletion of Personal Information
AWS will delete your personal information (including after closure of your
AWS account) as described in this Privacy Notice. When deleting personal
information, AWS will take standard commercially reasonable measures to make
the personal information practically irrecoverable or irreproducible. The
specific manner of deletion will depend on the information being deleted, how
the information was collected and stored, and your interactions with us.
Electronic documents or files containing personal information will be deleted
using a technical method that makes recovery or retrieval of such information
practically impossible or renders the data no longer personally identifiable.
Non-electronic documents or files containing personal information will be
shredded, incinerated, or both.
Retention of Personal Information
AWS Korea keeps your personal information to enable your continued use of AWS
Offerings, for as long as it is required in order to fulfill the relevant
purposes described in this Privacy Notice, as may be required by law
(including for tax and accounting purposes as may be required by the
Framework Act on National Taxes of Republic of Korea or other laws), or as
otherwise communicated to you. How long we retain specific personal
information varies depending on the purpose for its use, and we will delete
your personal information in accordance with applicable law.
Domestic Agent Information
The information of Domestic Agent based on the Personal Information Protect
Act is as follows:
Name and representative: General Agent Co., Ltd. (Representative: Eun Mi Kim)
Address: Rm. 1216, 28, Saemunan-ro 5ga-gil Jongno-gu, Seoul
Telephone number: (02) 735 6888
Email address: AWS@generalagent.co.kr
If you have any privacy questions or requests please contact:
AWS Korea Privacy
Email: aws-korea-privacy@amazon.com
Korean translation of this Privacy Notice can be found here.
* United States
These additional state-specific privacy disclosures, which serve as a Notice
at Collection under the California Privacy Rights Act, are required by the
California Consumer Privacy Act, as amended by the California Privacy Rights
Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer
Privacy Act, and Virginia Consumer Data Protection Act and are effective as
of June 30, 2023:
Categories of personal information collected. The personal information that
we may collect, or may have collected from consumers in the preceding twelve
months, fall into the following categories established by the California
Privacy Rights Act, depending on how you engage with the AWS Offerings:
* Identifiers, such as your name, alias, address, phone numbers, or IP
address, your AWS account log-in information, or a government-issued
identifier (e.g., a state-issued ID number, which may be required to
verify your identity when completing certain AWS certification courses);
* personal information as described in subdivision (e) of Section 1798.80 of
the California Civil Code, such as a credit card number or other payment
information;
* characteristics of protected classifications under California or US
federal law, such as age, race, or gender, for example if we conduct user
surveys or analysis;
* commercial information, such as purchase activity;
* internet or other electronic network activity information, including
content interaction information, such as content downloads, streams, and
playback details;
* biometric information, such as your voice or appearance, for example if
you choose to participate in a demonstration of a speech or image
recognition service;
* geolocation data, which may in some cases constitute precise geolocation
information, such as the location of your device or computer, for example
if you enable location services to enhance your experience through event
applications we offer;
* audio, visual, electronic or other similar information, including when you
communicate with us by phone or otherwise;
* professional or employment-related information, for example data you may
provide about your business;
* inference data, such as information about your preferences; and
* education information, such as information about enrollment status, fields
of study, or degrees, honors, and awards received.
We collect this information from you, automatically through your interaction
with the AWS Offerings, or from third parties. For more information about the
personal information we collect, click here. We collect this information for
the business and commercial purposes described in the “How We Use Personal
Information” section above.
Categories of personal information disclosed for a business purpose. The
personal information that we may have disclosed about consumers for a
business purpose in the preceding twelve months fall into the following
categories established by the California Privacy Rights Act, depending on how
you engage with the AWS Offerings:
* Identifiers, such as your name, address, or phone numbers, for example if
we use a third-party carrier to deliver AWS hardware, or government
identifier, for example if we use a third-party service to verify your
identity;
* personal information as described in subdivision (e) of Section 1798.80 of
the California Civil Code, such as a credit card number or other payment
information, for example if we use a third-party payment processor;
* information that may reveal your age, gender, race, or other protected
classifications under California or US federal law, for example if we
conduct user surveys or analysis using a third-party service provider;
* commercial information, such as the details of a product or service you
purchased if a third-party service provider is assisting to provide that
product or service to you;
* Internet or other electronic network activity information, such as if we
use a third-party service provider to help us gather reports for analyzing
the health of our devices and services;
* biometric information, for example if you choose to participate in a
demonstration of certain AWS services facilitated by a third-party service
provider;
* geolocation data, which may constitute precise geolocation data, for
example if we enable transportation services from a third party in
connection with an AWS event;
* audio, visual, electronic or other similar information, for example if a
third-party service provider reviews recordings of customer support phone
calls for quality assurance purposes;
* professional or employment-related information, for example if we provide
information to a third-party service provider for verification or
registration as part of the AWS Offerings;
* education information, for example if we facilitate employment or
internship recruitment activities for participants in the AWS Educate
program; and
* inference data, for example if we use a third-party service provider to
store information about your preferences.
For more information about the personal information we may disclose for a
business purpose, click here.
Your Data Rights. You may have certain data rights under state privacy laws,
including to request information about the collection of your personal
information by us, to access your personal information in a portable format,
and to correct or delete your personal information. If you wish to do any of
these things and you are an AWS customer, please contact us here. If you are
not an AWS customer, or you are an authorized agent under applicable state
law, please contact us here or at the address under Contacts, Notices, and
Revisions above. Additionally, you may have the right to appeal the denial of
any of these rights by submitting a form that will be provided to you if we
deny a data request. Depending on your data choices, certain services may be
limited or unavailable.
To ensure the security of your AWS account, we will generally ask you to
verify your request using the contact information you have already provided.
If you are an authorized agent making a request on behalf of a consumer
pursuant to applicable state law, we may ask you to provide information
verifying you have proper authority to make the request on behalf of the
consumer or we may ask the consumer to verify their identity with us
directly.
No sale or sharing of personal information. We do not sell or share any
personal information of consumers, as those terms are defined under the
California Privacy Rights Act.
California Privacy Rights Act Sensitive Personal Information Disclosure. The
categories of data that we collect and disclose for a business purpose
include “sensitive personal information” as defined under the California
Privacy Rights Act. We do not use or disclose sensitive personal information
for any purpose not expressly permitted by the California Privacy Rights Act.
California Privacy Rights Act Retention Disclosure. We keep your personal
information to enable your continued use of AWS Services, for as long as it
is required in order to fulfill the relevant purposes described in this AWS
Privacy Notice, as permitted or as may be required by law, or as otherwise
communicated to you.
California Privacy Rights Act Non-Discrimination Statement. We will not
discriminate against any consumer for exercising their rights under the
California Privacy Rights Act.
California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy
Act, Virginia Consumer Data Protection Act, and Utah Consumer Privacy Act
De-identified Data Disclosure. AWS may use de-identified data in some
instances. AWS either maintains such data without attempting to re-identify
it or treats such data as personal data subject to applicable law.
Colorado Privacy Act Profiling Disclosure. We do not engage in profiling of
consumers in furtherance of automated decisions that produce legal or
similarly significant effects, as those terms are defined under the Colorado
Privacy Act.
EXAMPLES OF INFORMATION COLLECTED
INFORMATION YOU GIVE US
You provide information to us when you:
* search for, subscribe to, or purchase AWS Offerings;
* create or administer your AWS account (and you might have more than one
account if you have used more than one email address when using AWS
Offerings);
* configure your settings for, provide data access permissions for, or
otherwise interact with AWS Offerings;
* register for or attend an AWS event;
* purchase or use content, products, or services from third-party providers
through the AWS Marketplace (or other similar venues operated or provided by
us);
* offer your content, products, or services on or through AWS Offerings or the
AWS Marketplace (or other similar venues operated or provided by us);
* communicate with us by phone, email, or otherwise;
* complete a questionnaire, a support ticket, or other information request
forms;
* post on AWS websites or participate in community features; and
* employ notification services.
Depending on your use of AWS Offerings, you might supply us with such
information as:
* your name, email address, physical address, phone number, and other similar
contact information;
* payment information, including credit card and bank account information;
* information about your location;
* information about your organization and your contacts, such as colleagues or
people within your organization;
* usernames, aliases, roles, and other authentication and security credential
information;
* content of feedback, testimonials, inquiries, support tickets, and any phone
conversations, chat sessions and emails with or to us;
* your image (still, video, and in some cases 3-D), voice, and other
identifiers that are personal to you when you attend an AWS event or use
certain AWS Offerings;
* information regarding identity, including government-issued identification
information;
* corporate and financial information; and
* VAT numbers and other tax identifiers.
AUTOMATIC INFORMATION
We collect information automatically when you:
* visit, interact with, or use AWS Offerings (including when you use your
computer or other device to interact with AWS Offerings);
* download content from us;
* open emails or click on links in emails from us; and
* interact or communicate with us (such as when you attend an AWS event or when
you request customer support).
Examples of the information we automatically collect include:
* network and connection information, such as the Internet protocol (IP)
address used to connect your computer or other device to the Internet and
information about your Internet service provider;
* computer and device information, such as device, application, or browser type
and version, browser plug-in type and version, operating system, or time zone
setting;
* the location of your device or computer;
* authentication and security credential information;
* content interaction information, such as content downloads, streams, and
playback details, including duration and number of simultaneous streams and
downloads;
* AWS Offerings metrics, such as offering usage, occurrences of technical
errors, diagnostic reports, your settings preferences, backup information,
API calls, and other logs;
* the full Uniform Resource Locators (URL) clickstream to, through, and from
our website (including date and time) and AWS Offerings, content you viewed
or searched for, page response times, download errors, and page interaction
information (such as scrolling, clicks, and mouse-overs);
* email addresses and phone numbers used to contact us; and
* identifiers and information contained in cookies (see our Cookie Notice).
INFORMATION FROM OTHER SOURCES
Examples of information we receive from other sources include:
* marketing, sales generation, and recruitment information, including your
name, email address, physical address, phone number, and other similar
contact information;
* subscription, purchase, support, or other information about your interactions
with products and services offered by us, our affiliates (such as AWS
training courses), or third parties (such as products offered through the AWS
Marketplace) in relation to AWS Offerings;
* search results and links, including paid listings (such as Sponsored Links);
and
* credit history information from credit bureaus.
INFORMATION YOU CAN ACCESS
Examples of information you can access through AWS Offerings include:
* your name, email address, physical address, phone number, and other similar
contact information;
* usernames, aliases, roles, and other authentication and security credential
information;
* your subscription, purchase, usage, billing, and payment history;
* payment settings, such as payment instrument information and billing
preferences;
* tax information;
* email communication and notification settings; and
* if you participate in the AWS Marketplace or Amazon Partner Network (or other
similar venues operated or provided by us), your account, your status,
subscriptions, and other information.
Customers can access the information above through AWS Offerings, such as the
AWS Management Console (including the My Account, Billing Dashboard, Bills,
Payment Methods, Payment History, Preferences and Tax Settings pages), the AWS
Email Preference Center, AWS Marketplace, and APN Partner Central.
Sign In to the Console
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