help.shop.app Open in urlscan Pro
216.198.53.1 Public Scan

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Submitted URL:
https://shop.app/help
Effective URL:
https://help.shop.app/hc/en-us
Submission: On December 11 via api (December 11th 2024, 2:59:00 pm UTC) from US — Scanned from SE

Summary HTTP 25 Redirects Links 10 Behaviour Indicators

Summary

This website contacted 9 IPs in 4 countries across 8 domains to perform 25 HTTP transactions. The main IP is 216.198.53.1, located in United States and belongs to CLOUDFLARESPECTRUM Cloudflare London, LLC, US. The main domain is help.shop.app. The Cisco Umbrella rank of the primary domain is 652259.
TLS certificate: Issued by R10 on October 20th 2024. Valid for: 3 months.

This is the only time help.shop.app was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	2620:127:f00f... 2620:127:f00f:ff00::	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2 9	216.198.53.1 216.198.53.1	209242 (CLOUDFLAR...) (CLOUDFLARESPECTRUM Cloudflare London)
4	216.198.53.3 216.198.53.3	209242 (CLOUDFLAR...) (CLOUDFLARESPECTRUM Cloudflare London)
2	2a00:1450:400... 2a00:1450:4001:829::200e	15169 (GOOGLE) (GOOGLE)
1	104.17.25.14 104.17.25.14	13335 (CLOUDFLAR...) (CLOUDFLARENET)
7	2620:127:f00f... 2620:127:f00f:ff01::	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 1	216.198.54.1 216.198.54.1	209242 (CLOUDFLAR...) (CLOUDFLARESPECTRUM Cloudflare London)
1	2600:9000:235... 2600:9000:235a:4800:7:2bfb:7c00:93a1	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:813::2008	15169 (GOOGLE) (GOOGLE)
1	2001:4860:480... 2001:4860:4802:34::36	15169 (GOOGLE) (GOOGLE)
25	9

1 2620:127:f00f:ff00:: (Canada) 1 redirects

ASN13335 (CLOUDFLARENET, US)

shop.app	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 216.198.53.1 (United States) 2 redirects

ASN209242 (CLOUDFLARESPECTRUM Cloudflare London, LLC, US)

shop-app-help.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
help.shop.app	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 216.198.53.3 (United States)

ASN209242 (CLOUDFLARESPECTRUM Cloudflare London, LLC, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:829::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.17.25.14 (None, )

ASN13335 (CLOUDFLARENET, US)

cdnjs.cloudflare.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2620:127:f00f:ff01:: (Canada)

ASN13335 (CLOUDFLARENET, US)

cdn.shopify.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 216.198.54.1 (United States) 1 redirects

ASN209242 (CLOUDFLARESPECTRUM Cloudflare London, LLC, US)

shop-app-help.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:235a:4800:7:2bfb:7c00:93a1 (United States)

ASN16509 (AMAZON-02, US)

tags.tiqcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:813::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2001:4860:4802:34::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
8	shop.app 1 redirects shop.app — Cisco Umbrella Rank: 3343 help.shop.app — Cisco Umbrella Rank: 652259	44 KB
7	shopify.com cdn.shopify.com — Cisco Umbrella Rank: 2241	151 KB
4	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 2270	288 KB
3	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 36 region1.google-analytics.com — Cisco Umbrella Rank: 3353	22 KB
3	zendesk.com 3 redirects shop-app-help.zendesk.com	3 KB
1	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 39	98 KB
1	tiqcdn.com tags.tiqcdn.com — Cisco Umbrella Rank: 1341	549 B
1	cloudflare.com cdnjs.cloudflare.com — Cisco Umbrella Rank: 225	1 KB
25	8

	Domain	Requested by
7	cdn.shopify.com	help.shop.app
7	help.shop.app	help.shop.app static.zdassets.com
4	static.zdassets.com	help.shop.app
3	shop-app-help.zendesk.com	3 redirects
2	www.google-analytics.com	help.shop.app www.google-analytics.com
1	region1.google-analytics.com	www.googletagmanager.com
1	www.googletagmanager.com	www.google-analytics.com
1	tags.tiqcdn.com	help.shop.app
1	cdnjs.cloudflare.com	help.shop.app
1	shop.app	1 redirects
25	10

This site contains links to these domains. Also see Links.

Domain
shop.app
www.shop.app
www.shopify.com
help.shopify.com

Subject Issuer	Validity	Valid
help.shop.app R10	`2024-10-20` - `2025-01-18`	3 months	crt.sh
zdassets.com WE1	`2024-11-03` - `2025-02-01`	3 months	crt.sh
*.google-analytics.com WR2	`2024-11-04` - `2025-01-27`	3 months	crt.sh
cdnjs.cloudflare.com WE1	`2024-11-26` - `2025-02-24`	3 months	crt.sh
cdn.shopify.com E5	`2024-10-27` - `2025-01-25`	3 months	crt.sh
tags.tiqcdn.com Amazon RSA 2048 M02	`2024-03-19` - `2025-04-17`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://help.shop.app/hc/en-us
Frame ID: 58B25EDC45657DC3EE2456A884696D20
Requests: 27 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Shop Help Center

Page URL History Show full URLs

https://shop.app/help HTTP 301
https://shop-app-help.zendesk.com/hc/ HTTP 301
https://shop-app-help.zendesk.com/hc/en-us HTTP 301
https://help.shop.app/hc/en-us Page URL

Detected technologies

Zendesk (CMS) Expand

Overall confidence: 100%
Detected patterns

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtag/js

Page Statistics

25
Requests

92 %
HTTPS

60 %
IPv6

8
Domains

10
Subdomains

9
IPs

4
Countries

605 kB
Transfer

1810 kB
Size

13
Cookies

10 Outgoing links

These are links going to different origins than the main page.

URL: https://shop.app/

Search URL Search Domain Scan URL

URL: https://shop.app/shop-pay
Title: Shop Pay

Search URL Search Domain Scan URL

URL: https://shop.app/login
Title: Log In

Search URL Search Domain Scan URL

URL: https://shop.app/download
Title: Download Shop →

Search URL Search Domain Scan URL

URL: https://www.shop.app/what-shop-does
Title: Features

Search URL Search Domain Scan URL

URL: https://www.shop.app/carbon-offsetting
Title: Sustainability

Search URL Search Domain Scan URL

URL: https://www.shop.app/privacy
Title: Privacy

Search URL Search Domain Scan URL

URL: https://www.shopify.com/shop
Title: Store owners

Search URL Search Domain Scan URL

URL: https://shop.app/pay/authentication/login
Title: <img alt="" sizes="100vw" srcset="https://cdn.shopify.com/shopifycloud/arrive_website/assets/marketing/global/shop-pay-80642f3c79981d506d0095f8ade978071bc8dd00d6e96764168a72fe2e00793e.svg"> Shop Pay Sign in to Shop Pay

Search URL Search Domain Scan URL

URL: https://help.shopify.com/manual/online-sales-channels/shop
Title: <img alt="" sizes="100vw" srcset="https://cdn.shopify.com/shopifycloud/arrive_website/assets/marketing/global/shopify-logo-fabb63dd1c02807dfd309a2df8440906d13bd622463c16a1ac77f10cfc52a3fa.svg"> Merchants Shop for iOS and Android

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://shop.app/help HTTP 301
https://shop-app-help.zendesk.com/hc/ HTTP 301
https://shop-app-help.zendesk.com/hc/en-us HTTP 301
https://help.shop.app/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11

https://shop-app-help.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
https://static.zdassets.com/auth/65862f5e6fcaef29148ee7c7f0f3454a27eeefd9/v2/host-without-iframe.js

25 HTTP transactions
3 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en-us Show response
help.shop.app/hc/
Redirect Chain

https://shop.app/help
https://shop-app-help.zendesk.com/hc/
https://shop-app-help.zendesk.com/hc/en-us
https://help.shop.app/hc/en-us

30 KB
9 KB

524ms
388ms

Document
text/html

216.198.53.1
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://help.shop.app/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare London, LLC, US),

Reverse DNS

Software

cloudflare /

Resource Hash

e7e12aec17faf2a49eb098892f35308cd687676caecdf4306ff643cd9c6eab99

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36

Response headers

cache-control: max-age=0, public
cf-cache-status: REVALIDATED
cf-ray: 8f0655e69e78f8aa-ARN
content-encoding: br
content-language: en-us
content-type: text/html; charset=utf-8
date: Wed, 11 Dec 2024 14:58:55 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=FefjXhFCkbHx16WFeE6nyeOchkrnLvC6cdy7iXlXUj9yVz7wuN5LqfdQfXuYFvtRQMplJb2s72ZBhhRayf6bhegKZ1yBgcbVyMTsJv1%2FMZ4hp5A8GI8HS0ki1gQSANY%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=259200; includeSubDomains
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-request-id: 8f007163831ce4ac-WAW
x-runtime: 0.123378
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: app-server-56d6f59648-w64v2
x-zendesk-processed-host-header: help.shop.app
x-zendesk-zorg: yes

Redirect headers

cache-control: max-age=0, public
cf-cache-status: HIT
cf-ray: 8f0655e52c81f8ac-ARN
content-language: en-us
content-type: text/html; charset=utf-8
date: Wed, 11 Dec 2024 14:58:54 GMT
location: https://help.shop.app/hc/en-us
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=y%2Fhft8aql%2BVFFygqDMYmusV08NQjR8ctQyNoG%2B1wBIzxSmYSrlifnZlQbWJeKJUNtRtgVkBc3znc7N5Xr412OL4IEx4muTAmm38HMhJjGVfkKPURVvkvHy4nm%2BJhnCKWh1%2BIYd19AqW0aDE%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=31536000; includeSubDomains
vary: Accept-Encoding
x-request-id: 8f064e8cf5217170-FRA
x-runtime: 0.035088
x-ua-compatible: IE=edge
x-zendesk-origin-server: app-server-85cf5f4f68-qwgkc
x-zendesk-processed-host-header: shop-app-help.zendesk.com
x-zendesk-zorg: yes

GET
H2 200 application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/ 55 KB
10 KB 148ms
56ms Stylesheet
text/css 216.198.53.3
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css

Requested by

Host: help.shop.app
URL: https://help.shop.app/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

216.198.53.3 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare London, LLC, US),

Reverse DNS

Software

cloudflare /

Resource Hash

ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer: https://help.shop.app/

Response headers

access-control-max-age: 0
content-encoding: br
cf-cache-status: HIT
etag: W/"5191d4ea06bcc144e6774b0fe859528e"
x-amz-version-id: RKHxiSGWneTIVZ6d6w0M_gzSCpYC7rBS
age: 127474
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=ygHTrMt3bY1cZM1pEBBloY2lgPtQZN%2FWuuSK7aqiwUIdjVBPOzpfJrZmt2A5cecVe3qOC%2FdCZX7BSM1FGcewUqAjfobts%2F1TtYRafNe%2FcqZNdp%2BaRoiSOoiVAlmaTFo8adAEL5g%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-methods: GET, HEAD
date: Wed, 11 Dec 2024 14:58:55 GMT
content-type: text/css
last-modified: Thu, 28 Nov 2024 13:54:25 GMT
vary: Accept-Encoding
x-amz-id-2: YBYpc+0KY75N48ji64v+phyjH/PuU3IvFBy+YkTbLb1zN9x/aUCMixAFQj7kuRg/QTxdww9AzbMa/vNK+aZ0Ow==
access-control-allow-headers: *
strict-transport-security: max-age=0
x-amz-replication-status: COMPLETED
cache-control: public, max-age=604800
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id: 65GDD9YEENNQGWHF
cf-ray: 8f0655e9ada7ecd4-ARN
access-control-allow-origin: *
server: cloudflare
x-amz-server-side-encryption: AES256

GET
H2 200 style.css
help.shop.app/hc/theming_assets/10631121/360005232812/ 97 KB
17 KB 74ms
73ms Stylesheet
text/css 216.198.53.1
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://help.shop.app/hc/theming_assets/10631121/360005232812/style.css?digest=27292716454548

Requested by

Host: help.shop.app
URL: https://help.shop.app/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare London, LLC, US),

Reverse DNS

Software

cloudflare /

Resource Hash

9a74459d336db79c8500b9e4a536334b18b5422c4e70039cfc5c36bbbc3e29b6

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200; includeSubDomains

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer: https://help.shop.app/hc/en-us

Response headers

x-request-id: 8b937d31f31fd2ef-FRA
content-encoding: gzip
cf-cache-status: HIT
etag: W/"9a74459d336db79c8500b9e4a536334b"
age: 579180
x-zendesk-origin-server: app-server-75c9869788-g6rw5
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=awMJwc6D0EkdG7JTKpyWdXIdvK%2FZGlv6GIh5XNgguZd2NRtj%2FwXEusKgQ16teNS7NCWbqcAncJxHxQ9ZbZMUE8hvfiIa1c30BXO4eFAi8y1hsBgOg23vUZkh9XHhtH4%3D"}],"group":"cf-nel","max_age":604800}
x-ua-compatible: IE=edge
date: Wed, 11 Dec 2024 14:58:55 GMT
content-type: text/css; charset=utf-8
vary: Accept-Encoding
x-runtime: 0.027755
strict-transport-security: max-age=259200; includeSubDomains
cache-control: max-age=604800, public
protocol: HTTP/1.1 always
x-zendesk-processed-host-header: help.shop.app
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray: 8f0655e90f4ef8aa-ARN
x-zendesk-zorg: yes
server: cloudflare

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 52 KB
21 KB 223ms
71ms Script
text/javascript 2a00:1450:4001:829::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: help.shop.app
URL: https://help.shop.app/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:829::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer: https://help.shop.app/

Response headers

content-encoding: gzip
age: 1050
report-to: {"group":"coop_reporting","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/scaffolding/ascnsrsgac:225:0"}],}
x-content-type-options: nosniff
expires: Wed, 11 Dec 2024 16:41:25 GMT
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date: Wed, 11 Dec 2024 14:41:25 GMT
last-modified: Tue, 12 Dec 2023 18:09:08 GMT
content-type: text/javascript
vary: Accept-Encoding
strict-transport-security: max-age=31536000; includeSubDomains; preload
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
content-security-policy-report-only: script-src 'none'; form-action 'none'; frame-src 'none'; report-uri https://csp.withgoogle.com/csp/scaffolding/ascnsrsgac:225:0
cross-origin-opener-policy-report-only: same-origin; report-to=coop_reporting
content-length: 20994
server: Golfe2

GET
H3 200 enquire.min.js Show response
cdnjs.cloudflare.com/ajax/libs/enquire.js/2.0.1/ 2 KB
1 KB 108ms
63ms Script
application/javascript 104.17.25.14
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdnjs.cloudflare.com/ajax/libs/enquire.js/2.0.1/enquire.min.js

Requested by

Host: help.shop.app
URL: https://help.shop.app/hc/en-us

Protocol

Security

QUIC, , AES_128_GCM

Server

104.17.25.14 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

2cdeed8a279c393bd152e7213f030d8d2c90cbff4598688e3f87d256079cfe7f

Security Headers

Name	Value
Strict-Transport-Security	max-age=15780000
X-Content-Type-Options	nosniff

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Origin: https://help.shop.app
Referer

Response headers

cf-cdnjs-via: cfworker/kv
content-encoding: br
cf-cache-status: HIT
etag: "5eb03e54-809"
age: 1788913
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=WcOqJY%2F7fUQcv3pgcywh93N%2Fp472fCQF0SkTsq5Vvc2TxA8OfMwZ9MWnxwn9ELgjakpjX93BtCwab%2FnS9TC1QQ41l%2B99vs41V0qJEyRIP6eFSMKN3JagvTXlmbjFDcN8qMnYpULH"}],"group":"cf-nel","max_age":604800}
x-content-type-options: nosniff
expires: Mon, 01 Dec 2025 14:58:55 GMT
alt-svc: h3=":443"; ma=86400
server-timing: cfExtPri
date: Wed, 11 Dec 2024 14:58:55 GMT
content-type: application/javascript; charset=utf-8
last-modified: Mon, 04 May 2020 16:09:56 GMT
vary: Accept-Encoding
priority: u=1,i=?0
strict-transport-security: max-age=15780000
cache-control: public, max-age=30672000
timing-allow-origin: *
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cross-origin-resource-policy: cross-origin
cf-ray: 8f0655e95b2095e2-ARN
accept-ranges: bytes
access-control-allow-origin: *
content-length: 814
server: cloudflare

GET
H2 200 GoodSans-Bold.woff2
cdn.shopify.com/static/fonts/ 23 KB
24 KB 154ms
62ms Font
font/woff2 2620:127:f00f:ff01::
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.shopify.com/static/fonts/GoodSans-Bold.woff2

Requested by

Host: help.shop.app
URL: https://help.shop.app/hc/en-us

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2620:127:f00f:ff01:: , Canada, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

3986d3b471f41b8f86e0a309ef8eef1b2f268a543c4ba6975b74774801ef5b4e

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains; preload
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Origin: https://help.shop.app
Referer: https://help.shop.app/

Response headers

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https://help.shop.app/hc/theming_assets/10631121/360005232812/script.js?digest=27292716454548

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Protocol

Security

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350ms Script
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Full URL: https://tags.tiqcdn.com/utag/shopify/shop.app/prod/utag.js
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Full URL

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Protocol

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GET
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Response headers

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GET
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Full URL: data:truncated
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GET
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GET
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CLOUDFLARENET

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Full URL

https://cdn.shopify.com/static/fonts/GoodSansText-Regular.woff

Requested by

Host: help.shop.app
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Full URL

https://help.shop.app/hc/activity

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Full URL

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GET
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98 KB 239ms
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GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-L9QCG9CE14&cx=c&_slc=1

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server: Google Tag Manager

POST
H2 204 collect
region1.google-analytics.com/g/ 0
0 180ms
55ms Fetch
text/plain 2001:4860:4802:34::36
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-L9QCG9CE14&gtm=45je4ca0v9124810150za200&_p=1733929136024&gcd=13l3l3l2l2l1&npa=0&dma_cps=syphamo&dma=1&tag_exp=101925629~102067555~102067808~102081485&ul=se-se&sr=1600x1200&cid=804945822.1733929136&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&are=1&frm=0&pscdl=noapi&_eu=ABAI&_s=1&dl=https%3A%2F%2Fhelp.shop.app%2Fhc%2Fen-us&dt=Shop%20Help%20Center&sid=1733929136&sct=1&seg=0&en=page_view&_fv=1&_ss=1&_ee=1&tfd=2758
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-L9QCG9CE14&cx=c&_slc=1
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer: https://help.shop.app/

Response headers

cache-control: no-cache, no-store, must-revalidate
pragma: no-cache
cross-origin-resource-policy: cross-origin
access-control-allow-credentials: true
content-security-policy-report-only: script-src 'none'; form-action 'none'; frame-src 'none'; report-uri https://csp.withgoogle.com/csp/scaffolding/ascnsrsggc:86:0
report-to: {"group":"coop_reporting","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/scaffolding/ascnsrsggc:86:0"}],}
expires: Fri, 01 Jan 1990 00:00:00 GMT
access-control-allow-origin: https://help.shop.app
cross-origin-opener-policy-report-only: same-origin; report-to=coop_reporting
content-length: 0
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
date: Wed, 11 Dec 2024 14:58:56 GMT
content-type: text/plain
server: Golfe2

GET
H2 200 01HZPDQC6N25VKQ5Y3YQCY7FMJ
help.shop.app/hc/theming_assets/ 944 B
1 KB 72ms
72ms Other
image/png 216.198.53.1
CLOUDFLARESPECTRU...

General

Check archive.org

Show headers Download Go to

Full URL

https://help.shop.app/hc/theming_assets/01HZPDQC6N25VKQ5Y3YQCY7FMJ

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

216.198.53.1 , United States, ASN209242 (CLOUDFLARESPECTRUM Cloudflare London, LLC, US),

Reverse DNS

Software

cloudflare /

Resource Hash

7859a5f629d44e86a6673fe8db1b39aac82398fd6df9de33c3b3382805a6c761

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
Referer: https://help.shop.app/hc/en-us

Response headers

x-robots-tag: none, noarchive
cf-cache-status: HIT
etag: "c8bd75c738b7b6fa4d2c31e148693662"
age: 189753
x-amz-version-id: EdnEgO44T6yXJfLN_R5CkXfrM0HpiyEF
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=A1sb%2B136BERXrsHtPwLvbaB8hnfMzJ4B6j6O8pIKZVtvm8%2BYOtI8iP9jtZ29ICkWBCOgwXHvuqBx%2FIoIDworbFo71mdDUlPCllCgjbYFmX1pIvCy1IzP3SkzStIg45g%3D"}],"group":"cf-nel","max_age":604800}
x-content-type-options: nosniff
date: Wed, 11 Dec 2024 14:58:56 GMT
content-type: image/png
content-disposition: inline; filename="758d81b5751acd0cb311d207d35592f1c25260b1.png"
vary: Accept-Encoding
last-modified: Thu, 06 Jun 2024 09:22:52 GMT
x-amz-replication-status: COMPLETED
cache-control: max-age=259200, public
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
cf-ray: 8f0655eeebf2f8aa-ARN
accept-ranges: bytes
access-control-allow-origin: *
content-length: 944
server: cloudflare
x-amz-server-side-encryption: AES256

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: help.shop.app
URL: blob:https://help.shop.app/ce90e7b6-3241-4f42-8ebd-a8f75d153005

Verdicts & Comments Add Verdict or Comment

26 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

13 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.shop.app/	1970-01-21 01:38:50	Name: _shopify_s Value: de5bb38f-016e-4b60-97a1-9bb2a1d190a6
.shop.app/	1970-01-21 10:24:25	Name: _shopify_y Value: 8ec13a14-3e90-4ddf-8550-29a0106b7eef
shop-app-help.zendesk.com/	1969-12-31 23:59:59	Name: _help_center_session Value: NTQrdDJXeGFBS1YwNHB4clJxVWdGYU5McFVsVnZxRHljcld4dmVoRVJROHN5aTYxWUQwcFEyMFRxNFZleG1yRXduOXhJZE1PMUZGaG5hOWlQV0g4cVVwYzVHaXVmYnFXazBHYWhIODhaUStOV2xHTWFCc0kxSjFtSm1CdkkxSGItLW9YVHNSUE5JZEk2dmxGdWVjQWJRVVE9PQ%3D%3D--98ae07f1d5717e0cac1576d55b3902fb28a2ded3
.shop-app-help.zendesk.com/	1970-01-21 01:38:50	Name: __cf_bm Value: EGRTflt4pA6IpcK.sHiAj7hE364d4RWQ7DGndOSS8j0-1733929134-1.0.1.1-aycSS4_qzPBwV6z7_130iArQ5PNvyAGqA3O6.tpzZMOkUXWoU0_ZzRMR9BXep4doRTcPDPLFWUuQyrVRM2Djew
.shop-app-help.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: ad67a6779c1be41f3e85f677e49f0501487d9570-1733929134
.shop-app-help.zendesk.com/	1969-12-31 23:59:59	Name: _cfuvid Value: Fk6tfinDMjztvG1AKzThzP3uh3.b4OFrqG9T2gzGBDk-1733929134864-0.0.1.1-604800000
.help.shop.app/	1970-01-21 01:38:50	Name: __cf_bm Value: utteno4VYqEKL1oOn57mcsHYHdb.4IKkqksrzm02xlE-1733929135-1.0.1.1-7QLqDYN6IeQJw5_mXMtU82Z1b_Kpcfaq9OZJDNaAFFBhfpq.yzV2ogvFBfKNY3jFEVUnb_Dj5g8rUXetUyWqiA
.help.shop.app/	1969-12-31 23:59:59	Name: __cfruid Value: 82ae06da9a0980ebedda6294cb541e50641a071b-1733929135
.help.shop.app/	1969-12-31 23:59:59	Name: _cfuvid Value: 6mf6kZD3C.HD5c5Hb_xCsu6sfQ2OQZXf6m9kvk27ZGA-1733929135482-0.0.1.1-604800000
.shop.app/	1970-01-21 11:14:49	Name: _ga Value: GA1.2.804945822.1733929136
.shop.app/	1970-01-21 01:40:15	Name: _gid Value: GA1.2.787355105.1733929136
.shop.app/	1970-01-21 01:38:49	Name: _gat Value: 1
.shop.app/	1970-01-21 11:14:49	Name: _ga_L9QCG9CE14 Value: GS1.2.1733929136.1.0.1733929136.0.0.0

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
javascript	warning	URL: https://help.shop.app/hc/en-us Message: The resource https://cdn.shopify.com/static/fonts/GoodSans-Regular.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200; includeSubDomains
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.shopify.com
cdnjs.cloudflare.com
help.shop.app
region1.google-analytics.com
shop-app-help.zendesk.com
shop.app
static.zdassets.com
tags.tiqcdn.com
www.google-analytics.com
www.googletagmanager.com
help.shop.app
104.17.25.14
2001:4860:4802:34::36
216.198.53.1
216.198.53.3
216.198.54.1
2600:9000:235a:4800:7:2bfb:7c00:93a1
2620:127:f00f:ff00::
2620:127:f00f:ff01::
2a00:1450:4001:813::2008
2a00:1450:4001:829::200e
06c8f8f866db47def5409639f33eaefff9a1bbd30d9de08693ff81a05ff5afd2
0dd62640a0df5ecc4d2c21bc29db2a3984b3d446e4c82f6bea0643326c2eee0b
148d3ab94d631b6d08d875be33d810a0b45a4e92ed635f0c2d8489c96db320f5
15eaa68c160be5984f2b31bd3801c5bead528efa23340536b0b1b61a091f7652
2cdeed8a279c393bd152e7213f030d8d2c90cbff4598688e3f87d256079cfe7f
34c62e6f00cfe87f633346491dd4e4b8a2aa20e41e437e03d7f479f4f5760798
3701f10ea3aacb7173e6a8c71f313e682d50d378316cbd074ba5c1d6f6e1828b
3986d3b471f41b8f86e0a309ef8eef1b2f268a543c4ba6975b74774801ef5b4e
4450ec996304a428198a04a26abc26fdb714525487bb355b34c2264d580d94b2
482dc7968ab8c8cbe71345ed3bcfd739cccad32cdb13ea8d6e483b75d419bd97
4f0432307def3a6681afbb312b2eb4cce8948e72f32a7affe40af20aa9c63399
5a1a56680c995b9fb3f6440966801b7f4ffe1352a4618c39a14d6d62fcc00e7f
7859a5f629d44e86a6673fe8db1b39aac82398fd6df9de33c3b3382805a6c761
80642f3c79981d506d0095f8ade978071bc8dd00d6e96764168a72fe2e00793e
9a74459d336db79c8500b9e4a536334b18b5422c4e70039cfc5c36bbbc3e29b6
b0a5eda93203f5017626940664ff4c6885f1989b4df80ef250567f0808c5cd2d
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
c2c06a9fe9f175f47287cfa024ec6022e688c25706863cc8a003c334bb8c49b7
ddc77159635dcfde99628d77fd04e39751cdad9aed0c13637aae62879c75bbf1
de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd
e42e77acac692352331cbf42f774c0742551fad1fc84fe2a8935de83cf84b7fe
e59f75e6587280b0446a6b7a1e60c267ce44953b7ddc7cbf19062fbcea4ab528
e7e12aec17faf2a49eb098892f35308cd687676caecdf4306ff643cd9c6eab99
fabb63dd1c02807dfd309a2df8440906d13bd622463c16a1ac77f10cfc52a3fa

help.shop.app Open in urlscan Pro 216.198.53.1 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

25 Requests

92 %HTTPS

60 %IPv6

8 Domains

10 Subdomains

9 IPs

4 Countries

605 kBTransfer

1810 kBSize

13 Cookies

10 Outgoing links

Page URL History

Redirected requests

25 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 3 data transactions

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Failed requests

help.shop.app Open in urlscan Pro
216.198.53.1 Public Scan

Screenshot
Live screenshot

Full Image

25
Requests

92 %
HTTPS

60 %
IPv6

8
Domains

10
Subdomains

9
IPs

4
Countries

605 kB
Transfer

1810 kB
Size

13
Cookies

25 HTTP transactions
3 data transactions