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Text Content

IDENTIFY YOUR PROBLEMS, BUT GIVE YOUR POWER AND ENERGY TO SOLUTIONS

 * profile
 * testimonials
 * resume
 * portfolio
 * video

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 * 

© by Diego Gosmar

CI: GSMDGI73E05G674A




PROFILE


I AM DIEGO GOSMAR

Passionate Entrepreneur always looking for growth...

After 20+ years of working experience in several ICT sectors, what I appreciate
the most is the International relationship network I've had the opportunity to
build during such a wonderful life, from Europe to Asia, Middle East, North and
South America, South Africa and more...

I've been able to pursue different professional relationships besides innovative
technologies.

Challenges in Life are always behind the doors... I always try to face them with
humble and positive attitude.


 * Name : Diego Gosmar
 * Birthdate : May 5, 1973
 * Email : diego@gosmar.eu
 * Website : www.gosmar.eu
 * Blog : Check out my Machine Learning and AI blog!
 * Linkedin : Diego Gosmar on Linkedin
 * Address : c.so Vittorio Emanuele, Torino, Italy.

 * 
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SERVICE


WHAT PEOPLE SAY ABOUT ME...

Awesome people!




TESTIMONIALS



“Diego is a true process partner who understands the needs of international
businesses. His enthusiasm and patience make him an advisor I always trust.”

Thomas Judge, Head of Customer service, Perseus - Berlin

“Diego is a passionate entrepreneur who thrives in providing solutions with an
acute focus on customer needs. Diego effortlessly transitions from driving
Xenialab's long term vision, to rolling up his sleeves to help his team resolve
a technical roadblock, to making a concerted pitch to customers - all in the
course of a day. Having worked closely with Diego over the course of a year, I
was impressed with his ability to deliver simple, yet highly effective
solutions...”

Prakash Krishnan, Manager, Machine Learning, Amazon - Sunnyvale California

“Diego has a deep competence in Voip related technologies and the ability to
invent, develop and make commercially interesting applications of advanced
technology. He is a mature business manager, has an international mindset and
can therefore leverage social 2.0 tools to deal all over the world. Diego is a
concrete and friendly person and I appreciate to develop new projects with him
and his team.”

Roberto Salaroli, President and Business Manager, Myros France - Nice area

“Diego is very energy man. It's a very professional man and also humble man. In
his filosofy tha share information it's a must. It's a pleasure to work with
him. If you are thinking to work with him you are not wrong.”

Onofrio Defina, COO EMEA & Group Purchasing Director, UFI Filters Group

“Diego showed his great technical skills and leadership potential helping
Omnitel Vodafone to deploy and integrate new mobile data services within the
customer proposition. He was also very pro-active in knowledge sharing. At last,
he was one of the key players in the management of a huge RFI/RFQ process
involving network equipment.”

Livio Pogliano, Head of Global Network & Service Plaftorm Operations, Vodafone



RESUME


RESUME – PERSONAL INFO

Something about me...




EXPERIENCE



 * VP INTERNATIONAL OPERATIONS 2020 - NOWADAYS
   
   INGO SPA
   
   International strategy and XCALLY VIDAOO channel partner management.

 * CEO 2013 - 2019
   
   XENIALAB
   
   I manage the company stakeholders, our Awesome Team and the International
   XCALLY channel partners.

 * EXECUTIVE VICE PRESIDENT 2005 -2008
   
   WILDIX
   
   Main activities involved Marketing operations, Channel management and
   Training.

 * NETWORK PLANNING & DESIGN 1999-2004
   
   ATLANET (NOW BRITISH TELECOM)
   
   I worked to the IP network planning and design to deploy the national
   backbone

 * GPRS RF PROJECT MANAGER 1999
   
   OMNITEL (NOW VODAFONE)
   
   I worked with the Team in charge of the GPRS vendor selections


EDUCATION



 * MASTER OF SCIENCE IN TELECOMMUNICATION ENGINEERING 1998
   
   POLITECNICO DI TORINO
   
   Score: 110/110
   Thesis title: Voice over IP: Analysis about network solutions and Testing at
   Telecom Italia Lab

 * EXECUTIVE ATTENDEE 2012
   
   LOS ANGELES UCLA ANDERSON SCHOOL OF MANAGEMENT MBA
   
   6 months of MBA program

 * MACHINE LEARNING 2020
   
   COURSERA STANFORD ONLINE
   
   Credential ID CRMEDCAYBFER


DOWNLOAD MY RESUME


Download My Resume


PUBLICATIONS



 * ISBN: 979-8674459958 2021
   
   MACHINE LEARNING: THE SIXTH CHAKRA OF ARTIFICIAL INTELLIGENCE (ENGLISH
   VERSION)
   
   

 * ISBN: 979-8644551132 2021
   
   MACHINE LEARNING: IL SESTO CHAKRA DELL’INTELLIGENZA ARTIFICIALE (ITALIAN
   VERSION)
   
   

 * ISBN: 9788850327423 2008
   
   ASTERISK – THE OPEN SOURCE VOIP WORLD. APOGEO FELTRINELLI PUBLISHER
   
   

 * ISBN: 8850310412 2006
   
   ASTERISK E DINTORNI – LA GUIDA ITALIANA AL VOIP OPEN SOURCE
   
   


LANGUAGE SKILLS


English

90%
Italian

100%
Spanish

30%
French

35%


HOBBIES AND INTERESTS


Reading

80%
Running

30%
Golf

85%
travel

90%


CERTIFICATIONS



 * ITIL V3 FOUNDATION CERTIFIED 2012
   
   EXIN
   
   ITIL v3 foundations.

 * DCAP 2006
   
   DIGIUM INC
   
   Digium Certified Asterisk Professional .




PORTFOLIO


PLACES

Some places I've had the opportunity to see... Meeting people and sharing
professional experience




TOWNS



 * STOCKHOLM

 * LONDON

 * BERLIN

 * MADRID

 * SINGAPORE

 * KUALA LUMPUR

 * DUBAI

 * CAPE TOWN

 * JOHANNESBURG

 * SAN FRANCISCO

 * LOS ANGELES

 * SAN DIEGO

 * NEW YORK

 * MIAMI

 * SAU PAULO

 * PARIS

 * AMSTERDAM

 * KIEV

 * RIGA

 * ORLANDO

 * PORTLAND

 * OTTAWA

 * ROME

 * DUBLIN

 * ATLANTA

 * LAS VEGAS

 * PHOENIX

 * COPENAGHEN

 * CHICAGO




VIDEO


AI AND MACHINE LEARNING: SENTIMENT ANALYSIS AND SPEECH APPLICATIONS

 * Cluecon TGI2021 USA
 * |
 * 2021
 * |
 * Speech



 * 
 * 256
 * 735
 * 8356


ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING. REAL CONTACT CENTER APPLICATIONS…
BEYOND MISCONCEPTIONS

 * Bismart Konf - Riga Latvia
 * |
 * 2019
 * |
 * Speech



 * 
 * 256
 * 735
 * 8356


OMNIBOT: OMNI CHANNEL ARTIFICIAL AND HUMAN INTELLIGENCE FOR CONTACT CENTER

 * Cluecon - Chicago USA
 * |
 * 2019
 * |
 * Speech



 * 
 * 346
 * 567
 * 9362


AI: FROM CHATBOTS TO ASTERISK VOICEBOTS

 * Astricon Orlando - Florida USA
 * |
 * 2018
 * |
 * Speech



 * 
 * 235
 * 564
 * 6754


BEYOND ASTERISK OMNI CHANNEL CONTACT CENTER

 * Astricon Orlando - Florida USA
 * |
 * 2017
 * |
 * Speech



 * 
 * 124
 * 456
 * 6546


ASTERISK MOBILITY CALL CENTER APPLICATIONS AND API

 * Astricon Phoenix - Arizona USA
 * |
 * October, 2016
 * |
 * Speech



 * 
 * 234
 * 343
 * 2345


RESPOKE WEBRTC ADVANCED CALL CENTER IVR

 * Astricon Orlando - Florida USA
 * 
 * October, 2015
 * |
 * Speech



 * 
 * 465
 * 876
 * 9842


TOSM TORINO

 * Italy Italy
 * |
 * June, 2017
 * |
 * Speech



 * 
 * 522
 * 234
 * 4354


IP PHONE API APPLICATIONS

 * Astricon Las Vegas - Nevada USA
 * |
 * October, 2014
 * |
 * Speech



 * 
 * 34
 * 135
 * 5362


ASTRICON ATLANTA - GEORGIA

 * by : USA
 * |
 * October, 2013
 * |
 * Spech



 * 
 * 324
 * 544
 * 8394




CONTACT

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